I made a reservation using OpenTable for 9:30 PM on a Sunday night. I diverted from the freeway driving from Logan Airport in Boston to Newport Rhode Island, because I had not eaten a meal since breakfast. When I get to the restaurant, the doors are locked, and a group of the staff was having a party at one of the tables in the middle of the restaurant. All the lights were on. All the televisions were on. The doors were locked, the staff would noteven answer the door, much less let me in, and they did not answer the phone. This restaurant should not take reservations for times when it is not open. Is extremely inconvenient, and it could be a safety concern. Overall, the worst experience ever ever had using OpenTable.
This was our first time to Jerry Remy's and we enjoyed the atmosphere - the towering TV screens, light fixtures and layout - and the food. We ordered prime rib and steak tips, and both were done perfectly. The drink menu was also pretty expansive. It was not super crowded when we were there, so it might be noisier when more crowded, but we look forward to trying the outside deck this summer.
Great place to,watch a game. Was just there for the AFC Championship game. Very busy but the staff handled the crowd very well
Restaurant cancelled our reservation 2 hours before we were due to arrive because they were "closing" at 6pm...on NEW YEARS EVE. This happened after I spoke to the restaurant at noon and they reconfirmed my reservation for that evening. Needless to say, we won't be returning.
We dined late and this was our first time here. Everything was wonderful. The deep fried items were very light and the non-fried stuff was skillfully prepared. The beer list was extensive but the range was limited. They did not have a saison on tap nor a kolsch, but lagers and IPAs were available.
The decor was first rate. Sight lines on big screens were great, the volume was not intrusive, and the interior was inviting with a great remodel. Lastly the booths were comfortable and the environment was very enjoyable. Do much so, that we returned the following evening for a late night dinner.
We went Saturday night for my birthday. There are a lot of screens but it is not noisy. Very open floor plan. Great waiter and we all enjoyed our food. There were a number of people there with their families. We would definitely go again.
Best restaurant to go to watch a sporting event! The main screen is huge. Very casual and service and food are very good.
Disappointing. I've dined here many times and am always impressed with the consistency of the food. On this particular visit, the entrees/appetizers left much to be desired. Mango-habanero chicken wings lacked flavor (they were bland). The chicken Parmesan appetizer was short on chicken (one small piece) and heavy on the pasta. The fish and chips also tasted rather bland.
Calamari was terrible. Rubin sandwich was bland. Nice location and well decorated but the food was not good. Won't be going back.
This is a great place to watch sports events with the plethora of TVs available including the 3 big wall units except on a Wednesday night when they show kid's movies. Our party of 2 gave enthusiastic thumbs up for the fish & chips (batter not oily at all) and the bourbon dipped turkey tips. The food is consistent and the service is a little slow. Service has been that way since the place opened. The food was served piping hot.
Our 4th plans were cancelled so we headed to Remy's. Not crowded at 2:30. Ate outside. Weather was lovely, view was lovely, server was very friendly and food was good.
Great service as always
Disappointed with the food. Food was cold when it got to the table. Dishes were dropped on the and two of my party were splattered with food. Not a good experience this time
Service was absolutely awful. If you don't mind waiting almost an hour for your entree, this is the place for you!
Not happy with the waitstaff or the receptionist. This was Fathers Day and I made a reservation and even though we were seated promptly our food came out very very slow. Our nachos were DRY ... Virtually nothing on the chips ... Then I couldn't order clams because you used them in the clam boils ... Although we ordered clam oils they came out cold. We were entitled to a dessert which my son had wanted but we never got it. Our waitress was overwhelmed with the amount of tables she had and apologized for the wait for food. She finally brought the dessert only after a wait of over 15 minutes (during which time she had asked the receptionist to get it for us ) ... When neither person got the dessert we got ready to leave. I asked the receptionist where the desert was figuring we could take it home ... Just as we got to the door our original waitress came with the dessert on a dish but never brought it to us instead took it to our now empty table. I spent a lot of money ... Including a $15 tip .... Sunday to present a nice meal for my husband ... So very disappointed. I am giving away the $10 gift card as I really don't think I want to dine there again.