Jaxx Steakhouse

4.3
568 reviews
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$30 and under
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Steak
Rooted in a tradition of quality in Addison since 1992, Jaxx Steakhouse offers a variety of dishes from hand-cut steaks, fresh seafood to salads and pasta.
We invite you to try our signature dish- Jaxx Pepper Steak, paired with a glass of wine or a martini in our classic, romantic dining area.
We feature a full bar, daily specials, and a private dining room for private gatherings or larger events.
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What 568 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.4
ambience
4.0
value
Noise · Quiet
86% of people would recommend it to a friend
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TR
Dallas
7 reviews
Dined 2 days ago
Overall 3food 3service 3ambience 3

We came in for the first time and were not impressed. Two of us had the filet and stuffed shrimp. You'd think for the price there would have been more than only two shrimp.

Just overall was not that impressed by the place. We'll give it another try to see if they can change our opinions.

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AS
1 review
Dined 5 days ago
Overall 2food 3service 2ambience 1

Place was empty on a Friday night, service not great and food average. We were after a nice steakhouse but this wasn't what we were looking for

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RH
Dallas
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

We've been regulars for several years and always have a wonderful experience. The food is delicious and the choices are many. The chef is amazing. The staff is always courteous and attentive.

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CD
Dallas
44 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

We always have great food and drinks at Jaxx, and this was no exception. We started with a drink at the bar before we went to our table. We both had a martini, which were perfectly prepared and a generous size drink. For dinner I had the pepper steak with Jaxx potatoes. Both were perfectly prepared and generous portion. My husband had the orange roughy with champagne sauce, which he pronounced delicious. We have always been completely satisfied with Jaxx.

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OT
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

I always love Jaxx, think the food is great!

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OT
Dallas
1 review
Dined on January 1, 2019
Overall 2food 4service 1ambience 4

Reservations at 8:15 was not seated until 8:48, and arrived before reservation time. Once we were sat at our table no service for nearly 15 minutes. Not mentioned until arrival that there was a limited menu and no substitutions for a bill of $240 for 2 people including the automatically added gratuity of 20% I did see the value at all. Will not be returning.

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OT
Dallas
1 review
Dined on January 1, 2019
Overall 1food 1service 1ambience 1

Waited 1 hour despite reservation and once seated no server came till 25 minutes. Left the place! Very poor service and management! Overbooked themselves for new year's eve snd understaffed!

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s
Dallas
23 reviews
Dined on January 1, 2019
Overall 3food 3service 4ambience 5

usually a good place but expensive. seemed to be struggling with a particularly busy evening. ran out of baked potatoes during a 7:30 reservation seemed strange. usually a great place, just a very busy evening of new years eve. will return when able to take advantage of special discounts they run from time to time otherwise just too expensive.


not a good experience this time, but know it is top notch overall based on previous visits.

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ZJ
Dallas
1 review
Dined on January 1, 2019
Overall 3food 3service 2ambience 4

On open table it was not mentioned that, they have special fixed menu for New Year’s Eve for $65 per person. That was a surprise for us.

Service was very slow even though restaurant was not very busy. We asked 3 times for bread and butter. He passed by multiple times but did not serve bread or butter. Finally I had to call manager for that. Also after one hour cold food was served.
Cost of the food was very high compare to the quality of the food and serve time.

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DS
Dallas
3 reviews
Dined on December 30, 2018
Overall 4food 4service 5ambience 4

Very good dining experience. The steak, fish and chicken dinners were outstanding and the sampler plate was huge and extremely good! The desserts were okay but wouldn't order them again.

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JB
1 review
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

Great steaks, especially the pepper corn, delish key lime pie, and good service.

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TW
Anchorage
2 reviews
Dined on December 25, 2018
Overall 5food 5service 4ambience 5

Excellent restaurant. The steaks were great, and we enjoyed the atmosphere in the restaurant. We were happy to find such a nice place open on Christmas Eve. Since it was our first visit, we were not sure what to expect. We will certainly go back!

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D
Denver
1 review
Dined on December 25, 2018
Overall 5food 2service 1ambience 3

Went for Christmas Eve dinner with a party of 11. Wait staff uninformed on restaurant options for food. Had to send back steaks to be heated because they came out cold. Not great quality steaks for their prices. Would not go back, too many other great steakhouses in the area to waste money. Service was horribly slow, and it was not even crowded.

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JB
1 review
Dined on December 24, 2018
Overall 4food 4service 3ambience 4

Just had sandwiches for lunch. Both were good but not especially remarkable. The fries were great!

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CS
Dallas
19 reviews
Dined on December 22, 2018
Overall 5food 5service 3ambience 4

Jaxx is a local steakhouse nestled between Farmers Branch and Addison but within easy reach of north Dallas and Carrollton. We've been going here for years, largely for special occasions and largely because Jaxx is so reliably good. On this particular Friday, there was live music, and, while it means that on Fridays it's a little more difficult to talk than it might have been, the performer was very personable and enhanced the experience. Two of us almost always get the Jaxx pepper steak; three of us got fish dishes. Everything was well prepared, and two of us especially appreciate that the bar stocks a good range of single-malt Scotches.

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JG
1 review
Dined on December 9, 2018
Overall 5food 5service 5ambience 5

Great steakhouse. The food was excellent, including the non-steak entrees. Definitely worth a visit.

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CQ
1 review
Dined on December 6, 2018
Overall 4food 4service 5ambience 5

Staff was very friendly and accommodating. The food and wine were very good.

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J
Dallas
2 reviews
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

We had a very enjoyable evening dining with friends. Food was delicious and atmosphere very nice.

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l
Dallas
18 reviews
Dined on November 18, 2018
Overall 5food 5service 5ambience 5

We came to Jaxx to celebrate a birthday. We were seated in the back private dining room. It was perfect for our party. The service we received from Zach was excellent and we always felt very well taken care of. Our food was top notch but unfortunately only one of us was able to get the special, as they were out. Very highly recommended.

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JT
Dallas
1 review
Dined on November 3, 2018
Overall 2food 2service 3ambience 2

This restaurant is in bad need of an interior makeover. It's rather dowdy and outdated. The food was okay, but certainly not good enough that I'd want to go back. Yet the prices are pretty high relative to quality.

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TL
Dallas
1 review
Dined on October 28, 2018
Overall 5food 5service 5ambience 5

This was my first time here, and I will definitely be back. The food was great!

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p
Dallas
98 reviews
Dined on October 27, 2018
Overall 5food 5service 5ambience 5

Jaxx is on the top of our favorite restaurants. We love the ambiance, the food and the people. Owner, manager, bartender and our waiter Zack are all top notch.

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OT
Dallas
1 review
Dined on October 21, 2018
Overall 5food 5service 5ambience 5

Great as always! You should def ask to sit in Zack’s section of available. Bartender is great and beautiful! Always great food!

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WK
Dallas
1 review
Dined on October 20, 2018
Overall 5food 5service 5ambience 5

We dined here in August and liked it so much we brought our friends. We loved the food and the four of us had a great time.

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OT
1 review
Dined on October 20, 2018
Overall 2food 5service 1ambience 2

Restaurant too cold. Ceiling fans exacerbated the problem. Food was very good, but way to pricey compared to other establishments with similar dishes. The server was friendly, but the service was very slow and the restaurant was not very busy. I suspect it was the kitchen. The restaurant was VERY noisy again exacerbated by the live music that was played so loud I had to move next to my wife as opposed to across from her so I could hear her speak.

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VP
1 review
Dined on September 30, 2018
Overall 5food 5service 5ambience 5

Excellent customer service and menu choices. The food was awesome.

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A
New York Area
10 reviews
Dined on September 23, 2018
Overall 5food 5service 5ambience 5

Loved our evening at Jaxx Cafe. Food is excellent and the service is spot on.

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B
Dallas
9 reviews
Dined on September 22, 2018
Overall 3food 3service 4ambience 4

The Jaxx potatoes were not quite as described. I’ve never seen gravy on a lemon pepper tilapia dish before, might not come back🤷‍♀️

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OT
Dallas
8 reviews
Dined on September 20, 2018
Overall 5food 5service 5ambience 5

I went there with clients food was excellent.

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MD
1 review
Dined on September 15, 2018
Overall 2food 2service 2ambience 2

If it wasn't for the coupon we had the stars would have been less. The service was spotty and so was the food. The place was empty but the live music was fantastic.

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W
Dallas
27 reviews
Dined on September 14, 2018
Overall 5food 5service 5ambience 5

Was crowded as all guests arrived same time but manager/owner made sure we were waited on and drinks brought to us from the bartender himself. He became our waiter and we were well taken care of with delicious food and live music. Special birthday for a dear friend, thank you!

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a
Dallas
1 review
Dined on September 1, 2018
Overall 5food 5service 5ambience 5

An amazing place for a casual dinner or an amazing date night. Zach our server was great and knowledgeable on the whole menu. Great cocktails and good ambiance.

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OT
Dallas
18 reviews
Dined on August 25, 2018
Overall 5food 5service 5ambience 5

Zach is an excellent waiter ! Food and drinks always excellent

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L
Dallas
2 reviews
Dined on August 25, 2018
Overall 5food 5service 5ambience 5

My second time eating at Jaxx's. Consistent, good food will return again.

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g
Dallas
10 reviews
Dined on August 18, 2018
Overall 5food 5service 5ambience 5

One of my favorite places, food and service always great.

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MS
Dallas
17 reviews
Dined on August 16, 2018
Overall 4food 4service 4ambience 4

Service with Zach is always good. Food and ambiance very good too.

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B
Dallas
15 reviews
Dined on August 6, 2018
Overall 2food 2service 1ambience 3

Jaxx had sent us an email with a 25% discount if we ate dinner with them by Aug 11. We ate there Aug 6. Horrendous service. Waiter didn’t even know what was on the house salad. He brought out cheesecake at the same time he brought the check - no forks though. No 25% discount either. Food not good enough for a return visit. We were so tiresome when we got home, so we called the restaurant about the ticket but they never even called back.

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l
Dallas
213 reviews
Dined on July 30, 2018
Overall 1food 2service 1ambience 4

So sad, Jaxx was one of our favorite restaurants and have visited regularly and often. This visit was disappointing.
The server was so in experienced and unprofessional that it was uncomfortable, he told us how he was given no training and just set out to sink or slim. I was embarrassed by the young server and his ways of relating to customers. All of the other servers that we have known and enjoyed must have left.
The food was average, the chef must have left, too.
And, on top of this experience, the restaurant did not acknowledge our reservation, and we did not receive our opentable points.
Can not recommend, afraid Jaxx may not be around much longer.

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OT
Dallas
2 reviews
Dined on July 28, 2018
Overall 5food 5service 5ambience

Great food and service. Steak was cooked to Perfection and very tasty. The glazes they use are wonderful. We got an order of Jaxx fries to try and they were different and very tasty. Overall a wonderful experience.

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s
Dallas
24 reviews
Dined on July 22, 2018
Overall 5food 5service 4ambience 5

I always like jaxx. it is overpriced, but frequently run coupon specials which I take advantage of. the hostess was weak, but once we got sat, everything was great. good service, great food and a great neighborhood classy place. I would go more often except for the prices. have to wait for a special.

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