Japonais Bistro

4.6
389 reviews
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CAN$31 to CAN$50
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Japanese
"Japonais" means Japanese in French [za.po.ne] Our focus is on modern Japanese cuisine with a touch of North American influence. We are located on Edmonton’s main street at Jasper Ave & 118 St. Japonais Bistro has created a Japanese dining experience to fit the lifestyle and feel of our city. We provide a high-energy, aesthetically contemporary environment, serving inventive Japanese food, with lively music and have selected staff who are in love with the idea of serving their guests. Our chefs create innovative and tasty dishes designed to make your mouth water and inspire you to try something new. Our use of the very freshest ingredients from all corners of the world is a part of our dedication to offering you a unique experience every time you visit us. Key ingredients are flown directly from Japan. We consider sushi to be an art form, encompassing a delicate balance of elements and like all great art, each dish is created to order and presented with the attention to detail.
What 389 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.5
service
4.3
ambience
4.3
value
Noise · Moderate
96% of people would recommend it to a friend
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NH
Edmonton
1 review
Dined 3 days ago
Overall 2food 3service 1ambience 4

Had a really poor experience - went here with a couple of friends for my birthday and had terrible service as well as poor recommendations. Couldn’t even order a drink before the server ran away And she seemed in a really bad mood and like we were an inconvenience. We all have worked in the service industry so we know we all have bad days, but this was really bad and I will never be back.

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FF
Calgary
23 reviews
Dined on May 12, 2019
Overall 4food 5service 3ambience 4

Food was great! Some very interesting menu items that are cooked on hot stone at the table. Sadly the service was extremely slow - understaffed for Mother’s Day - 3 servers for the whole restaurant. We waited WAY too long, and even though I understand one person can only do so much, the experience became a 3 star instead of 5 star!

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RS
1 review
Dined on May 12, 2019
Overall 4food 5service 4ambience 4

We made reservations and we were in front of the line but the host decided to help the people who did not book a reservation and seated them first.
It’s very loud in the restaurant; hard to hear conversations.
The food took at least 45 mins to prepare but was worth the wait.
Other than those issues, the food was all amazing and the waitress’ service was consistent throughout the meal.

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WN
Edmonton
15 reviews
Dined on May 8, 2019
Overall 5food 5service 5ambience 5

Went for lunch, Great service and always delicious food. Enjoyed this meal and will be back again soon!

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A
Edmonton
10 reviews
Dined on May 4, 2019
Overall 5food 5service 5ambience 3

3 time there! i never eat japanese unless in hawaii!!! until now! congrats on your accomplishments.

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DT
Edmonton
4 reviews
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

The best sushi in town, lovely wait staff, great ambiance and reasonable prices. Highly recommended.

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R
1 review
Dined on May 3, 2019
Overall 4food 5service 5ambience 4

Excellent service despite the fact that it was busy, the meals were fantastically delicious and prepared quickly with great presentation. I will be back.

Japonais Bistro
Responded on May 5, 2019

Hi Ruby, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at Japonais. We put customer service as one of our top priorities as well as preparing delicious plates for everyone to enjoy. Your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again very soon :) Kind regards, Darlene

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FM
New York Area
52 reviews
Dined on May 2, 2019
Overall 4food 5service 4ambience 4

Food was delicious as always. New style roll is our favourite, but prices are on the high side.

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MT
1 review
Dined on April 30, 2019
Overall 4food 4service 5ambience 5

It's a very nice place, they offer a good variety of sushi and it tastes very good.

I am not a sushi / raw food guy, but this time I enjoyed eating here because the mix of flavors was fantastic.

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EC
Vancouver
1 review
Dined on April 29, 2019
Overall 5food 5service 5ambience 5

Amazing food and great service. We had the TNT roll, Lobster cream udon and pressed salmon sushi...it was amazing.

Japonais Bistro
Responded on May 5, 2019

Hi Esther, Thank you so much for the lovely review :) We are happy to hear you enjoyed your visit at Japonais and we will see you again soon. Kind regards, Darlene

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C
Edmonton
6 reviews
Dined on April 28, 2019
Overall 5food 5service 5ambience 5

Delicious! Tuna tartare was the best we’ve had! Highly recommend!

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OT
Calgary
1 review
Dined on April 26, 2019
Overall 5food 5service 5ambience 4

Date night was awesome! Food was amazing! Will be back :)

Japonais Bistro
Responded on April 30, 2019

We are happy to hear you had a lovely date night at Japonais :) Thank you for this amazing review! Regards, Darlene

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Y
Edmonton
1 review
Dined on April 26, 2019
Overall 1food 3service 1ambience 1

First we have to wait 10 min for seating, even though we made reservation! One of waitress was busy to watch computer or ipad. Her service was very poor!
The portion of Sushi was too small & too expense! Too pricey & uni maki large sea weed, little more need rice! Decorate dish was unique!

Japonais Bistro
Responded on April 30, 2019

Hi Ken, We are sorry that your experience at Japonais didn’t quite match your expectations both in the food and service. I would like to learn more about your visit with us and if you have any concerns or suggestions you feel would make your next visit better we would greatly appreciate it. You may reach me anytime at darlene@hoot.company. Again, thank you for your feedback! Regards, Darlene

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SH
1 review
Dined on April 24, 2019
Overall 5food 5service 5ambience 5

So delicious. Definitely pricey but in my opinion worth it

Japonais Bistro
Responded on April 30, 2019

Hi Sanaa, Thank you for taking the time to review our restaurant. Regards, Darlene

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J
Edmonton
2 reviews
Dined on April 24, 2019
Overall 4food 4service 4ambience 5

First time at this restaurant.....great ambience.....very good service and good food.....

Japonais Bistro
Responded on April 30, 2019

Thanks for leaving us such a wonderful review about your first time experience at Japonais! We look forward to seeing you again on your second trip very soon :) Regards, Darlene

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OT
Edmonton
5 reviews
Dined on April 23, 2019
Overall 5food 5service 5ambience 5

Really enjoyed our platter as usual and can't go wrong with it also being Tuesday (buck a shuck) night.

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OT
Edmonton
1 review
Dined on April 4, 2019
Overall 5food 5service 5ambience 5

My bonus-son and I had a fabulous dinner together as always at Japonais bistro. It is by far our favourite place for sushi in Edmonton.

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C
Edmonton
6 reviews
Dined on April 2, 2019
Overall 5food 5service 5ambience 4

Went on “Seafood Tuesday”. Oysters were lovely. Other dishes were interesting and delicious. Excellent service. Will definitely be going back.

Japonais Bistro
Responded on April 6, 2019

Thank you so much for taking the time to leave us this wonderful review :) Kind regards, Darlene

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OT
Los Angeles
1 review
Dined on March 31, 2019
Overall 4food 4service 5ambience 5

Starting to get sloppy

Japonais Bistro
Responded on April 6, 2019

Hi there, We are sorry that your experience at Japonais Bistro didn’t quite match your expectations.We would like to know why you felt this way, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to myself Darlene (Manager) darlene@hoot.company with any comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

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K
Edmonton
4 reviews
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

This is our fourth time coming to Japonais Bistro. Love it!

Japonais Bistro
Responded on April 6, 2019

Hi Kelly, Thank you for taking the time to review our business! Can't wait to see you soon for your fifth visit ;) Kind regards, Darlene

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OT
Edmonton
1 review
Dined on March 30, 2019
Overall 4food 5service 5ambience 5

We were not initially greeted by a server after being sat and had to ask the host for a server after 15 minutes. After that everything was great though. Management offered us a complimentary dessert as an apology (although a manager never actually came to our table, this was relayed to us through our server). Our server was Junkyu and he was excellent! The food was delicious and came out fast.

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T
1 review
Dined on March 28, 2019
Overall 5food 5service 5ambience 5

Our group of 7 met here on a Thursday evening. Restaurant was busy but the service was excellent and the food was delicious as always. Five of us shared the Premium sushi/sashimi along with tempura and a 3 of the appetizers which was quite a lot of food.
One person had the vegetarian bento box which they said was also very good and the other person had the yaki-udon and said that it was good, not too spicy.

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MT
1 review
Dined on March 27, 2019
Overall 5food 5service 5ambience 4

Food was delicious! Server was excellent, food recommendations were perfect for our taste. Enjoyed the evening. Will likely go back for another special occasion.

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AJ
Edmonton
1 review
Dined on March 25, 2019
Overall 3food 5service 3ambience 3

Definitely a higher level of Japanese cuisine than is generally available in this part of the world. Waygu beef was delicious, sashimi is excellent too - but about double the price of some other restaurants. Room layout is not the most comfortable and ventilation is poor - your clothes will smell like food when you leave. Service is mediocre and forgettable. Maybe a good option for Skip the Dishes.

Japonais Bistro
Responded on April 6, 2019

Hi Ajpal, Thank you for taking the time to review our restaurant. We are happy to hear you enjoyed our food. However, we'd like to learn more about your customer service experience and get your feedback or suggestions as to how we can improve. Please reach out to me at your leisure at darlene@hoot.company. Hope to hear back from you. Kind regards, Darlene

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AG
Edmonton
1 review
Dined on March 25, 2019
Overall 5food 5service 5ambience 5

Always amazing. Bed sushi in Edmonton hands down. Amazing service. Beautiful atmosphere. Delicious food. I eat here every chance I get

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B
Edmonton
34 reviews
Dined on March 22, 2019
Overall 4food 5service 5ambience 4

Great food and service

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OT
Edmonton
2 reviews
Dined on March 19, 2019
Overall 5food 5service 5ambience 5

Food was so good, we actually ordered more just to enjoy the flavours. Had 6 different dishes, and repeated

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OT
Edmonton
1 review
Dined on March 19, 2019
Overall 5food 5service 4ambience 5

My friends and I had a wonderful time at your establishment. Decently priced for amazing tasting food. Great service from a cute server. Would definitely come back again.

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IM
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

Always a great time whenever we pop in for a meal 👌🏽 Never disappoints.

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DM
1 review
Dined on March 15, 2019
Overall 3food 5service 1ambience 2

The food is always great.
The service was deplorable. But again, we went there for the food and it was delicious.

Trying to keep it positive but they brought us the wrong roll and then said ‘it’s on the house’, only to have it show up on the bill...

Be better Japonais

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SB
1 review
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Very accommodating and excellent service. They ensured our special night was perfect from start to finish. I would recommend Japonais Bistro to anyone! Thank you! I am very grateful.

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OT
Edmonton
2 reviews
Dined on March 8, 2019
Overall 5food 5service 5ambience 4

Japonais Bistro has the best Japanese food in City, in my opinion, and I have tried a lot of it. While recognizably Japanese, the food is extraordinarily tasty, very imaginative and well presented. Service, as well, was excellent. A little expensive but not much and worth more than we paid.

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r
Edmonton
1 review
Dined on February 26, 2019
Overall 5food 5service 5ambience 5

Fast, friendly, tasty. My friends and I had a great time there

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LT
Edmonton
5 reviews
Dined on February 26, 2019
Overall 5food 4service 5ambience 5

Great seafood, fish a d sushi.

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MM
Edmonton
1 review
Dined on February 24, 2019
Overall 4food 4service 4ambience 4

They could have used another server. Ot was apparent our server was responsible for too many tables.

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EA
1 review
Dined on February 24, 2019
Overall 4food 4service 4ambience 4

I would say the food is okay I liked mine but hubby find his is just okay we’ve ate to a different Japanese restaurant before and we won’t say that this is the best so far there is way better out there I guess in terms of the price and food. I guess it’s not the place that I would keep on returning but time to time probably.
Other than that it’s not that bad
I would recommend the karaage and the Love Crunch presentation is really good though I would say also, Okinawa beer if you’re into draft beer is good as well.
The server was nice I forgot her name which is my bad though she unintentionally spill a water on me she felt verry sorry though I told her it was okay as accidents happen, It was nice of her to not charge a pot of tea that we ordered as well though she doesn’t have to do that but I guess it was a very nice gesture.

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EP
Edmonton
1 review
Dined on February 18, 2019
Overall 5food 1service 5ambience 4

I specifically told the server about my allergies and have told them EVERY SINGLE TIME I’ve eaten there and they gave me a roll I was allergic to. I had one piece because I just assumed they got it right, but they didn’t. It was so disheartening for that to happen at a restaurant I absolutely love.

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C
Edmonton
4 reviews
Dined on February 17, 2019
Overall 3food 4service 4ambience 2

The ventilation there is very bad, all my clothes smell like burnt meat after the meal. Lots of customers were ordering hot stone beef, but the smoke from the food just no where to escape, very bad air quality inside the restaurant.

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TK
Edmonton
2 reviews
Dined on February 16, 2019
Overall 4food 4service 4ambience 4

Very happy. We will be back!

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JL
Edmonton
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

This has become our "once a week" spot, all staff are friendly and food is fresh, even the seafood, which isn't easy for the Prairies, this has to be the best in Edmonton.

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