Jane

It was a cold cold day. And the restaurant was not packed. My friends didn't arrive on time. But there was so many tables empty. I was hoping if the restaurant could get me seated first in this kind of situation. But it didn't happen. I would feel a better customer service if they do since it’s cold to wait near the entrance.

The service has always been good but the food was so/so the last few visits. My poached eggs were very underdone and for my friends, their food was very salty.

Excellent brunch! Many choices at good price points. Staff is friendly and helpful. Get here early if possible. Staff definitely has timetables to move tables which is annoying.

Quick service, delicious food, friendly staff. Always come for brunch when visiting NYC!

Good as always. Best to go on a week night because it’s pretty empty. Great cocktails and food.

The place was completely empty other than two other tables. The hostess chose to seat us right in the middle of the other two tables. We could hear every word that the other two tables were saying. The place was empty. She could’ve seated us at least a decent distance away from them. The waiter would’ve had no problem serving us because again, the place was empty and it’s tiny. The food was unimpressive as well. I got the roasted ricotta gnocchi and my mom got the lobster sandwich. Neither of them were very flavorful. Overall, just really unimpressive. Don’t recommend.

We had Sunday brunch. The food was fresh and delicious but - a bit overpriced. The service was as good as it could be for a crowded and noisy space.

Good but because it was so packed we sat in the very crowded space in the front of the restaurant. Food was good and fast.

The food was delicious, came out very quickly, the staff was kind and attentive. We had a great time and we'll definitely be back.

This place needs a bit of a makeover or freshening up. Love the food and the service was great but just feels broken down visually. Chipped up. Needs fresh paint and tables/chairs. It’s a really good restaurant- deserves a makeover.

Had to wait 30 minutes past our reservation. Was given a free round of mimosas, but was still irritating since we had a reservation.

Had to wait more than 15 minutes to get a table even though we had made a reservation.

Only issue here are small tables if you have a group of 5+. We asked for bigger table but hostess said they were all reserved (even though we had a reservation). Eventually another hostess came and asked if we'd like to move to a booth which we did (they in fact moved all our glassware, dishes, and silver). Other than that hiccup, this continues to be one of our favorite spots!

Very friendly, nice ambiance, and I especially appreciated the relative quiet. Food was very good, but just shy of extraordinary.

This is my go to place around west Houston St areas. The food is consistently good, the staff are lovely, it is a good restaurant all around

Jane has been downgraded a lot since I ate there two years ago - ugly metal plates and cutlery feels like Dickens’ workhouse, food cold, coffee turns cold quickly, no vegetables on the plate (accompanying main dish), hash seemed like leftovers. Very disappointing. Staff, on the other hand, was top notch.

The food was amazing! Loved this place and will definitely go back!

Very disappointed! Food was mediocre at best. Service was sketchy. Won't be back.

It was just fine. Nothing mind blowing but perfectly adequate. Wouldn’t go out of my way to go back.

Service was great. Food was fine. Went for dinner and slightly disappointed. Everything was ok, I just wasn't blown away like I thought I would be. Perhaps they are better known for their brunch.

Service was very attentive. Had the lobster Mac and cheese which was delicious. Everything else was fine.

We used to love Jane. The donuts, chocolate cookies, the gorgonzola pasta with hazelnuts....but now? Ugh. Won’t be back. Everything that made Janes unique and charming has disappeared. What’s left is average at best. The classic eggs Benedict had nice flavor but there was hardly and sauce. The French toast was dry and sub par; steak frites was very good. It was the day after Christmas but the service was average. The server was pleasant but inattentive. The decor for the holidays was marginal and uninspiring. If you decorate, do it well or skip it. I’m not sure if there is new management, new owners or what but what a huge letdown. We were so excited to share it with our friends but were left feeling embarrassed that we spoke so highly.

Louzy place. Too big. Absolutely No (nice) ambiance.

Portion size is small, not worth the value. Not gluten free friendly, service was okay. Not impressed.

The place is really nice with delicious food and welcoming dining environment. The price of the food is reasonable, and it is a great place for brunch with friends and family!

Great food and the egg nog waffles was amazing

Amazing as always !!

Tables are too close, which made us feel uncomfortable

We had a great time, the food was really good and the staff was supper attentive. We actually sat and talked for a few hours and at no time did they make us feel like we were sitting too long. It was great.

This is the most average restaurant I've been to in a long time. You could be anywhere in the US. There is no charm whatsoever. The mimosas were yummy. Everything else was completely average. Not exactly what you expect on Houston Street. A waste of space.

The last time I was at Jane was better than this last experience. So disappointed.

We were in the basement which was dark and not festive at all. Our water glasses had to be sent back because they ALL were dirty and had lipstick stains. Food came out with lags in between. It took so long that the first persons food was cold by the time the lady got theirs. My French fries were cold upon arrival.

Too bad... I won’t be back

Jane used to be one of my favorite brunch spots. I hadn’t been in over a year and I recently went there and boy, was I disappointed. Quality and taste had gone down. It’s no longer the Jane I fell in love with. I was so disappointed. I used to tell everyone about their vanilla bean French toast and their steak and eggs dish for brunch. It used to be so yummy. Sadly, the vanilla bean French toast is just mediocre now, at best and the steak and eggs is steak frites now. The steak came out medium rare and bloody even though I asked for medium and the fries were already cold and soggy by the time they served it to us. The French toast was just average. What happened Jane??? I’m heartbroken!

I wanted to like Jane. We had a reservation for an early brunch. The room was empty and we were sat right next to the kitchen. Had to wait quite a while for a coffee refill--which is forgiveable. However, cold food isn't forgiveable. I ordered eggs benedict--the english muffin was barely toasted, the bacon was cold and the eggs were cold. Our waitress disappeared, so I just ate it since I was hungry and we had a reservation for the Color Factory.

We’ve been going to Jane every time we are in New York (about once a year) for about 10 years. We always go back because the food has historically been wonderful. However, our dinner on Saturday night was below average. The steak with rosemary fries is normally awesome but was very undercooked (I asked for medium well) and under seasoned and the rosemary fries weren’t hot and seemed to have no seasoning - no rosemary or salt detectable. My husband’s paella was very fishy (old mussels?) with mushy rice - no soccerat or saffron goodness. Really disappointing. Had we not been with 2 friends (who also found their salmon and pork underwhelming) he would have sent the paella back. This was not a cheap dinner and honestly we had a better dinner at Taim falafel the following night. What a disappointment that standards have slipped at Jane. It was such a gem! Also be prepared for dim light (we had to use our phone flashlights to read the menu) and noise (combination of crowd and loud music - I also don’t remember the restaurant being so very dark (we were seated in a dark drafty corner by the front windows) and noisy). For Jane fans, be warned! We will probably not be back next time we are in NYC.

The service was awful, very slow. We had to ask for everything twice. There was nothing special about the food. We really couldn’t understand what is all the fuss about Jane is. Very mediocre brunch.

From beginning to end, the staff at Jane were warm, friendly, helpful and responsive. The food was excellent, and the atmosphere had a great vibe. We had a 10:00 reservation which was perfect. It was quite busy by the time we left. Strongly recommend.

Good food. Usually the acoustics seem to happily absorb noise levels but music was louder than I wanted it to be recently and it was noisier in general than usual. Service, food & comfort were all good.

First time to Jane - was for brunch. Hostess was nice, service was friendly, efficient & the food was really good. “Only” taint was the hot chocolate - came out room temp so was disappointing on a cold day. Coffee was good - robust. The atmosphere was typical NYC hotspot - good crowd, lively though not too loud. Overall - it was a very good experience. Would definitely return & recommend.

Came for brunch on Saturday. Crowded, but we got seated immediately because we had a reservation. People were talking all around, so a bit noisy. The the food is as wonderful as ever. Third time here, will be a forth.

The food and service was good. The venue is quite big