A Classic American Burger Joint with the quality offerings that today's guests have come to expect when going out for a casual meal
Craft Cocktails | Midwest Beers
Have had good experience in the past. This time, unfortunately, the food disappointed -- sides were fine, the burger wasn't so good. Ordered "medium", it arrived well done and actually tough (not that common in a burger). I assume they just had an "off day" and will probably try one more time, but it is pricey for a burger and I was disappointed.
The server was extremely accommodating to our rather large group of 12. I can't wait to go back!
Great cheese curds but burger was over cooked and sweet potato fries were nothing special. Overall service was very slow.
I was kinda bummed. The description said ‘come on Father’s Day and have an ice cold spotted cow on us’. I was never offered an ice cold spotted cow.
Otherwise, it was a great time and awesome burgers!
Excellent food! The burgers are always outstanding.
Very good food. However, it is expensive for burgers
Our server was good but bartender was complaining cause she couldn’t find anyone to work the following day.. hamburger was luke warm and raw in center. Onion straws were stale and did not taste fresh
Awesome! Staff was fantastic and they gave great service! We will be back, and we will also be trying Jake’s Steakhouse!
It was great. It was easy to make a reservation online and the service and the food was good
We had a 12:15 reservation and weren't seated until 12:40. This was Mother's Day. They had one server when we got there and one manager. NOT enough staff! The food was good, but there was 10 minutes between the first plate served and the last plate served. I got my food before my drink, and my brother-in-law had to go to the bar to get his. Our server was really nice but absolutely swamped. It wasn't his fault. Un-bussed tables were a distraction. Really disappointed.
We have had wonderful meals here. Not this time. Burger was just okay and salad wasn't that fresh.
We came early and our waitress was friendly but not attentive. Our drinks sat at the bar, it took a long time to get her attention and the check took a long time. I'm hoping it was just a bad night.
The burgers are huge and very good. Doug was our server and did a great job. He was very attentive. Great atmosphere. We will be back!
My Wisconsin burger was smaller and less juicy than the many other times I was there. My daughters Jakes burger was cold and soggy, according to her, and this was normally her favorite. All of my other visits, Jake's Burgers has been top notch.
Waited almost 30 minutes for our table when we had a reservation. There are enough people working, but seems very disorganized. Saw lots of tables with no food and kitchen had orders up just waiting. Take out line waited just as long. When we were finally seated, food came out within 15 minutes so not sure why there was such a wait. Burgers are decent, but nothing outstanding. Prices are a bit high. Wouldn't recommend coming here. Lots of other places to go that are better.
Very inconsistent food quality and service. One visit is great, next time is horrible. Not sure what the long term plan is but definitely headed the wrong direction
Burger was excellent.
We were there on a night when some staff called off and the service was not good (although the guy who was serving, bartending and more was doing what he could.
Awful. Burgers were cold. Will not be going back anytime soon.
We had a reservation for 6 people at 6PM on 3/9/19. The first two employees, both waitresses, were unorganized, uninterested, dismissive, and rude. One told us there would not be seating for 6 at anytime soon and that any food orders would take at least an hour after seating because “they were too busy working on Grubhub orders”. We complained and asked to speak with the manager. A young man wearing a white shirt and tie appeared. He said was probably the manager and had been sent to Jakes Burger from Jakes Restaurant for that evening. He took control of the situation, had tables pulled together in a few minutes, and ensured our waiter knew we had a showtime that was fast approaching. The waiter and kitchen responded as best possible, but due to the unnecessary delay caused by the first two employees, we were late for the start of the performance. Many thanks to those at Jakes Burger who actually cared enough to do their job.
Our burgers were cold. We waited over an hour to eat & it wasn’t very busy. We had to ask for water and napkins. Bad experience for a couple that doesn’t go out to eat much. Won’t go back!
6 beers on drink menu were sold out and waitress would not substitute $$ for different, cheaper beer. Table behind us wasn’t cleaned up for an hour. Food very average.
Went to Jakes with reservation, arrived 10min early, we were told we would have to wait because there was only one server, then hostess proceeds to seat another party of 4 that came in after we did. We waited for next table. After being seated, no one came over to our table for a least 15min, then the table that got seated after we did got there drinks and order taken while we sat and watched! Unbelievable! So we left, never to return. Worst service, I’ve had in a long time.
We had a large party and Doug took great care of us.
From Days Gone By:
Six years ago, my wife and I had our first date at Jakes. The waitress stoped by three times before we ordered.
Our on yearly ritual to go to Jakes, it took 10 minutes before we were asked if we were “take care off”.
The waiter was not tuned in at all. Seats were empty, so we knew he wasn’t over loaded.
Seem like everyone can do what Jake does now, and deliver better service. Will likely not be returning to Jakes burger again.
It was a wonderful dinner. We went there to celebrate our 45th wedding anniversary. It was great.
We could have saved a long drive!! After making the reservation online we got to the restaurant only to find it closed!! Sign on the door said plumbing problems. So disappointed.
Love Jakes. Best burgers around
Great burgers and presentation. Order burgers medium or medium well, they'll hold together better. The cole slau with the Carolina burger is excellent! Order it as a side. Can be a little noisy when it's busy.
We decided to use our date night and try Jake's...not good. We were seated and it took 12 minutes after seating to be introduced to our waiter...you could hardly hear what he was saying...we ordered (since we had plenty of time to review the menu)...that included 2 waters and a beer. 15 minutes later the water arrives. So after 27 minutes we had water...the food comes out in 2 more minutes. However, the fries were cold and the burger barely lukewarm. I had asked for tomato and onion on mine - but of course it did not have either. Burgers were okay but nothing special. 5 Guys would have been better. Once the food came out, 5 minutes later my beer showed up. We noticed that any table that had our waiter were all frustrated and constantly waiting for things that they should have gotten sooner. Needless to say we will not be back. I know it must be hard finding good service people but you are always better not hiring bad ones....
Excellent burgers. It's a little expensive, but worth it
Best burgers in town. Theyvbe added a. “Make your own salad” that’s really good and has all the “goodies” for a great salad. Leave your diet at home and have one of the malted milks. Unbelievable.
Great place for couples or families and the staff is incredibly friendly.
We enjoyed drinks and dinner. The staff do an excellent job and it shows in the food and drinks. We will he definitely be back.
Could be a little cleaner
Blue cheese and sauteed onions Turkey burger not as goo as the mushroom swiss burger.
Lunch on 1/3. Jakes did not live up to its reputation. Burger tasted old. The server had an attitude and made up excuses to cover his mistakes. It does NOT take 40 minutes to make fried pickles because you make them from scratch. I asked for them as an appatizer. when they didn’t come, I asked about them when the burgers came out. All he said was “I know”. What is that supposed to mean? Highly doubt we will go there again.
I guess I’d call this a simple ‘gourmet burger cafe’.
The 3 of us loved our burgers!
Staff was friendly and attentive.
Food came hot and quick.
Burgers were great, as was the service.
The burgers were tasty and our server was great. She checked on us often and had a sense of humor we appreciated!
Tuna was overlooked and was supposed be medium rare and burger was medium and suppose to be medium rare
The food was pretty good, but service was pathetic. I won’t be going back.