Jake's American Bar at Loews Royal Pacific Resort

4.3
257 Reviews
$30 and under
Contemporary American
Through a collaborative effort of his friends and co-workers, Jake's American Bar celebrates the life of Royal Pacific Airways most beloved pilot, Captain Jake McNally. Jake's is the perfect place to meet for drinks, food and lively entertainment after your day's adventures.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 257 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.3
ambience
4.0
value
Noise · Moderate
100% of people would recommend it to a friend
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CR
CharlieR
1 review
Dined 4 days ago
Overall5food5service5ambience5

The food we ordered was delicious! We had the 1/2 Chicken, meat pizza, fish and chips and shrimp Mac n cheese! All were really good!

m
vipmattl
San Antonio
6 reviews
Dined on July 23, 2021
Overall2food2service5ambience4

Overpriced bar food. Server was great.

MW
MoiraW
Washington DC
4 reviews
Dined on July 22, 2021
Overall4food4service5ambience5

Normally, this place has really good presentation and really good food, however my husband‘s medium rare steak was not cooked all the way through and a good portion was almost raw. The steak was also very fatty and grisly. All the other dishes were totally fine! And our waiter, Pong, was very attentive.

OT
OpenTable Diner
Chicago
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

Great Food

MS
MrsSmith
Tampa
2 reviews
Dined on July 12, 2021
Overall4food5service5ambience5

Fantastic Lunch! Great menu selections! The Staff were excellent, accommodating to special requests and very personable!

NC
NathanC
1 review
Dined on July 9, 2021
Overall4food4service4ambience4

Good food, but like many other places needs to improve number of servers to accommodate increasing customers.

JS
JulieS
1 review
Dined on June 30, 2021
Overall4food4service5ambience4

The service was wonderful, good cold beer, good house wine, and good food.

OT
OpenTable Diner
New York Area
1 review
Dined on June 28, 2021
Overall3food3service4ambience3

We got seated in the side dining room. Carpet smelled musty and old, room was humid. Tables were sticky. Food was good, but nothing to write home about. Two years ago when we dined here it was one of our best meals on Universal property.

NC
NathanC
Orlando
2 reviews
Dined on June 25, 2021
Overall4food4service4ambience4

I had the pizza and my wife had a flat bread. My pizza was good-average to above average. The waiter was attentive and friendly. The setting was quiet at the time we ate, which was nice for conversation. We ordered cocktails. The menu was a little limited, and the prices are high, but the hours of service are convenient. Overall, we enjoyed our experience at Jake's.

OT
OpenTable Diner
1 review
Dined on June 23, 2021
Overall3food4service2ambience4

We were seated quickly, water was brought quickly, and the chef came out quickly to talk about our food restrictions. And then we sat for over an hour. No one checked on us, updated us on our order, or refilled water. Once my husband spoke with a manager, the staff was more responsive and our food arrived 10 minutes later (but an hour and a half after ordering). Most of our food was excellent. Overall, poor service but good food. The restaurant is definitely understaffed and after asking for updates, was more forthcoming about their issues and made a better effort to respond to their customers.

OT
OpenTable Diner
New York Area
2 reviews
Dined on June 21, 2021
Overall5food5service5ambience5

We went for our daughter’s birthday and everything was exceptional!

ML
MichelleL
New England
3 reviews
Dined on June 20, 2021
Overall4food5service4ambience5

The restaurant was understaffed but once seated and assigned a waiter everything went very smoothly. Our waiter was great and the food was delicious! We would definitely choose to eat here again!

OT
OpenTable Diner
Orlando
1 review
Dined on June 19, 2021
Overall3food5service3ambience3

Meal was very slow. Took quite a while just to get soup. Food came out hot and delicious though.

DL
DoryL
Orlando
2 reviews
Dined on June 17, 2021
Overall5food5service5ambience5

Everything about our recent meal was outstanding - from the ease of making a reservation to the server to the food. Jake’s is one of our very favorite restaurants on Universal property and we feel is extremely underrated. But that’s a good thing because we’re happy to keep it the best kept dining secret. The pretzel rods are hands down the best we’ve ever eaten and the B1 bomber burger is a must.

M
Melissa
1 review
Dined on June 17, 2021
Overall5food5service5ambience5

Got the tomato, mozzarella and basil sandwich and it was fantastic. Great option for a non meat eater!

RB
RachelB
1 review
Dined on June 10, 2021
Overall5food5service5ambience4

The food was great and the staff was friendly. Would definitely go back

DC
DawnC
Orlando
1 review
Dined on June 3, 2021
Overall5food4service5ambience5

The tomato and mozzarella sandwich was great - I added chicken. The parking validation was helpful to know about as well. I would definitely go back as there were some other items on the menu that peaked my interest.

SB
SusanB
1 review
Dined on June 3, 2021
Overall4food4service4ambience3

Food was great and filling. Very convenient location

CR
ChristopherR
Orlando
1 review
Dined on June 1, 2021
Overall4food4service5ambience5

A great experience over all. I would return. The pretzel bread appetizer is a must have, don't skip it. It exceeded our expectations.

DT
DorothyT
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

Loved the service! So friendly and accommodating to our very large group with lots of young children plus adults who needed drinks :).

MN
MicheleN
Salt Lake City
2 reviews
Dined on May 29, 2021
Overall5food4service5ambience5

The menu is limited, but what we had was good. It was a fun atmosphere and the servers were friendly and helpful.

OT
vipOpenTable Diner
Savannah
5 reviews
Dined on May 22, 2021
Overall4food5service4ambience5

Service was a bit slow and we ate at 6pm with a light crowd.

ME
MariahE
1 review
Dined on May 21, 2021
Overall3food4service1ambience4

Service wasn’t good at all but the food and drink were pretty good

L
vipLisalovesfood
Miami
23 reviews
Dined on May 18, 2021
Overall2food1service3ambience4

We had an interesting experience at this restaurant. For the first 15 minutes of our visit, we had no service. When we did finally get service, the order process went fine however the first thing to come to our table was truffle fries but we still did not have any drinks, not even water. About 10 minutes later we did receive our drinks.
I had a cocktail from the bar which was very nice. I ordered a salad with grilled shrimp. Unfortunately the shrimp was undercooked, i.e. raw and I I asked our server to take it back. I never ever send back food but I had to draw the line at raw shrimp.
The vibe just seemed very confused at this restaurant . The service did not flow, the food did not flow. The kitchen was not in sync with the servers, who by the way seemed like they were trying very hard to make it an enjoyable dining experience.
The bottom line: there’s a missing link between the kitchen and the food service staff.

TH
TheHappyEater
New York Area
3 reviews
Dined on May 17, 2021
Overall5food5service5ambience5

Great food, great service, great experience! Get the pretzel rods!

e
eliug
Cincinnati
1 review
Dined on May 11, 2021
Overall5food5service5ambience5

Good food. Service was great as well. Really liked the ambiance

OT
OpenTable Diner
Las Vegas
3 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

We enjoyed Jakes and recommend it as a nice option for your resort stay.

OT
OpenTable Diner
Orlando
1 review
Dined on May 8, 2021
Overall5food5service5ambience5

It was the best cheeseburger I have had in a long time! The B1 Bomber Burger was amazing!!

OT
OpenTable Diner
Orlando
7 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Great food! Wonderful service. We will definitely be back!!

OT
OpenTable Diner
Portland
1 review
Dined on May 4, 2021
Overall5food4service5ambience5

Jakes is a fabulous place for dinner or lunch. Treat yourself to their homemade pretzel sticks. They are so delicious we got an order of them to go the next day. Their fish and chips are made fresh.

OT
vipOpenTable Diner
Washington DC
12 reviews
Dined on May 2, 2021
Overall5food5service5ambience5

Had a great early dinner at Jake’s. Our server was very social and friendly. The food came out quickly and was very tasty. We loved the pretzel rods, Mediterranean platter, and burgers. The Mediterranean platter wasn’t spicy at all as advertised, but still good. I wish their menu was more extensive, as I feel it’s been decreased due to Covid. Additionally, it would have been nice if the water was filter because it had a bad after taste (like Florida tap water).

CH
ColetteH
Orlando
1 review
Dined on April 23, 2021
Overall5food5service5ambience5

Fantastic food. The quality is superior to eating at Universal. It's so worth the extra $3 or so compared to eating at the park! We recommended the beef burger (can't remember the name on menu) because it was straight up just a great cheese burger. Excellent fries, too. Staff was very professional, kind and courteous. Our experience at Royal Pacific has been OUTSTANDING!!!!!

SL
ShannonL
Orlando
1 review
Dined on April 23, 2021
Overall5food5service5ambience5

Hands down best restaurant on universal Orlando property in or out of parks. We have been eating here for years, usually multiple times during our stays. Don’t miss anything with sweet potato fries, short ribs, burgers, crawfish chowder, and Buffalo chicken sandwich. Great welcoming wait staff.

A
Alleycat
New England
5 reviews
Dined on April 21, 2021
Overall5food5service3ambience2

The chicken dinner was excellent. You can substitute the asparagus for a side salad. Delicious and it was nice to enjoy a quiet meal in the hotel after running around the parks all day.

AG
AmberG
Orlando
1 review
Dined on April 17, 2021
Overall4food4service5ambience5

Service and restaurant was just overall amazing! Everything was super tasty except for the chicken sandwich which was not very good at all. However, the service and all the other food was absolutely amazing!

LG
LisaG
Orlando
1 review
Dined on April 17, 2021
Overall5food5service5ambience5

The menu is limited but it honestly made deciding what to oder much easier. Both of our meals were outstanding. The hostess actually took our order and she was amazing. This was such a relaxing meal after being in the park for hours.

OT
OpenTable Diner
Orlando
1 review
Dined on April 13, 2021
Overall3food3service4ambience4

Nothing to write home about

CJ
CoriJ
Orlando
1 review
Dined on April 13, 2021
Overall5food5service5ambience5

Great food! I had the tomato soup with grilled cheese. It was delicious and a huge serving. Other family had the burger and a cheese pizza. Everyone enjoyed. Went back the next night and I had the chicken Caesar salad and we really enjoyed the pretzel rods.

AT
AshT
Tallahassee
1 review
Dined on April 12, 2021
Overall4food4service5ambience3

It was a low key meal. Nice change from city walk or the parks. Relaxing

OT
OpenTable Diner
Philadelphia
5 reviews
Dined on April 11, 2021
Overall3food3service3ambience2

Love the resort. The restaurant lacks personality and it smelled weird. Our server was friendly but our order came out wrong. There are many other good restaurants within universal. You can skip this one.

FAQs

Jake's American Bar at Loews Royal Pacific Resort is rated 4.3 stars by 257 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.