Will not be back. Decor is lovely. Drinks were *okay* and bartender ignored us (we were 30 minutes early to our res and we passed those 30 minutes drink-less at the bar) Server was unable to make any recommendations for plates other than tell us what was or was not spicy. Apps were beyond poor. Wok food was tolerable. It’s about the same quality you would expect at a Thai restaurant in suburban Connecticut. Definitely not worth the money or the hype. The one drink we didn’t like (we had 4 drinks total) they refused to take back. We asked for knives to cut our food and they brought butter knives. Paper napkins only. Many many other places on UES that are actually quality. I’d skip this one.
We had been there several times and the food was excellent. However, the quality went down significantly. I do not know if there is a new chief or the chief was off. Although there was a large wait staff, they avoided the tables and trying to get their attention.
Very very spicy , poor advice and very expensive . Poor value
Very good good with lots of flavor. Had pad Thai and baked shrimp whchh was very good
Service was disappointing, waiter was great but seemed short staffed and waited almost an hour for our mains. Food nice and spicy. Good ambience but seriously too dark, you can’t see what you’re eating!
Stepped in exactly at 5pm, was waiting for them to open on a beautiful Friday afternoon to enjoy the great food, great service, great drinks and a little something to go!
Very nice place with excellent food and an interesting menu.
Great service, great food and love the apps! Brought my best friend there last weekend and she loved it too! Even got food to go!
I enjoyed it and our waitress did an excellent. I can’t remember his name but mid age white guy. He went above and beyond with the service he provided.
The pork shoulder, one of their signature dishes, was fantastic, but the mixed drinks were no good and my pad thai was incredibly bland.
my shrimp wasn’t cooked properly, and not one person did anything about it. They did take it off the check, but never came back to offer me something else. We never had refilled water or drinks. Plus, we got sat next to the bathroom which wasn’t the greatest view.
Overall a great dinner
This was our first time at Jaiya after seeing many good reviews about it. A friend from Vienna, Austria, was visiting and wanted Thai food. She lived in Thailand for over 5 years (on and off) and LOVES the food. We all loved the food, service and wine at Jaiya and will surely be back. We only live a few blocks away! Thank you.
We were a party of 6 and everyone enjoyed their dinner. I liked the atmosphere a lot and at the time it was not crowded which was nice. Thought the service could of been better. Over all I would highly recommend Jaiya-UES.
Great service, great food and love the apps! I'd eat there again and again!
The service was completely abysmal. It was impossible to get anyone’s attention. There was no silverware on the table when we sat down. Our food came and by the time we flagged someone down to get silverware, the food was cold. There was a hair in my food and when I pointed this out to the waitress she told me she would bring me a new one but it would take a while. By the time I had my food, everyone else at the table had been done eating for 10 minutes.
The food was great. I plan on coming back. We had a great time. I'm telling my friends and the family.
Favorite Thai restaurant! It’s a beautiful place and we always enjoy coming here. Service is excellent and so is the food.
appetizers and soups are amazing. main course absolutely sucked. and we were a party of 11 and practically ordered everything off the menu - and not a single one of us were satisfied with the main. i ordered the most basic masaman curry and it was miserable ... and for the price... forget it.
the service was terrible.... because they already included it on the chi they didn't care at all i suppose.
the soups and appetizers were good - everything else sucked.
Sal was very helpful when it came time to ordering our food. He explained what was on the menu and was polite.
Food was good service was ok. I would go back again
Went for Valentine's Day and the table was not cleaned off when we sat , watress did not introduce herselfit was like ok are you ready to order like a fast food place .,.. had to ask for water drinks took forever and even when asked to clean the table off because it was dirty it never got cleaned off and food got delivered on top of a dirty table ..... food was ok but watress was awful
Authentic Thai food , understaffed expect to wait well beyond your reservation time , if you don’t mind waiting and can put up with average at best service the food is worth it
While waiting for food to come out we had our drinks and appetizers. I ask can we get some utensils. She came back and told me that they are washing the utensils right now so I told her so how are we going to eat the appetizers. so then she bought 4 big spoons and said that’s all we have right now. When our entrées came out I asked again can we have some folks to eat with. She bought one for for the table mind you there’s four people at the table. Then she brought one more. To cut the story short there’s four people at my table and there was only two forks bought out. No knives nothing just two forks for four people. The other two people had to use big spoons to eat there food. I have never in my life had to deal with a situation like this before. Mind you it was Valentine’s Day. I will never go back there.
The food was awesome so that wasn’t the problem. I took my mom out for Valentine’s Day. It was packed. We finally got seated. We weren’t given any napkins, utensils, or menus. We waited about 10 mins than finally had to ask for menus and was given only one to share. Than it took another couple of minutes waiting for someone to get our order but at that point we just had to ask for someone to take our order. After someone took our order we were served water that had particles floating in it. We told the waitress and she gave us another glass of water. Not once did we get an apology from this waitress. This made our experience awful because of this service. It was really disappointing to have to deal with that. On the other hand the food was great but I’m not sure if I would go again. Maybe we’ll try the other Jaiya restaurant! Smh...
I showed up on time for my reservation for two and had to wait 25 minutes for a table. Many other parties were also waiting for their tasks and had reservations also. The was no communication to any patrons about the delay we were all just told to wait. Once I was seated at a table it took another 20 minutes for the server to notice us and to just to get a glass of water. We ordered cocktails that took at least 20 minutes to be made. The food came out in a reasonable time after ordering and was delicious and the presentation was great. Good food but bad service unfortunately. I can't say I recommend.
Waited 20 mins for drinks. 45 minutes before the waitress, at my girlfriend's questioning, admitted our order had been "lost". Walked out. Absolutely terrible front of house orginazation. As a former waiter I found the service appalling. Wonderful way to ruin Valentine's day. I should've stuck to the 1 star reviews. That said, Wa Jeal across the street was excellent and we recommend it highly!
Excellent food but unfortunately HORRIBLE service!
We had a lovely time on Valentine's Day at Jaiya. The food was delicious and our waitress was attentive. Since we have eaten at Jaiya before we thought it best to come early as the noise level in the restaurant increases dramatically as the night goes on. We arrived 6:00 and ate our meal in about an hour. When we left the restaurant the noise level was high and there were lots of people standing by the door waiting to be seated. We felt lucky and smart to have made the reservation when we did. The duck curry and baked shrimp were delicious. And you must try the flaming ice cream. It's awesome! Overall we had a wonderful time. Highly recommended!
My first time here and I will be back. Food delicious and staff very friendly and great service.
The food was not great. Service was good. I have had better Thai food for way less money.
This was one of the greatest eating experiences I have had in years, the ambience was terrific the service was wonderful and the food was outstanding. I can't wait to go back again.
Excellent food, really no complaints. Wanted to order a bottle of wine but they were out...asked for two other bottles but they were out of those as well. Weird service too, I think we had at least 5 people take care of us...
Between taking our order, serving, drinks, the bill, I'm not even sure who I left the tip too. Overall though, great food and good atmosphere...would definitely go again.
A true gem in the upper east side. Everything was delicious and the service was perfect. Highly recommended.
First time. Christmas night. Very nice. Tasty food. Fair Price
Very pleasant food excellent music a bit loud at times. Sometimes hard to get waiters attention.
Not my first time here and I am sure going back. There is always some new taste waiting for you and the stuff is super nice.
Food and service where great. 2 drinks appetizer main and dessert brought the final bill came to 325 for 4 people without tip. A bit obscene for what I received.
Friendly and amiable service. Unfortunately, the food was terrible, salty and tasteless. I had a stomach upset after having the Larb.