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Jade Asian Fusion and Sushi Bar

4.2
161 reviews
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$30 and under
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Sushi
Top Tags:
  • Fit for Foodies (157)
  • Neighborhood Gem (146)
  • Good for Groups (115)
Modern Asian Fusion dining comes to Ballantyne Village.
Overlooking the plaza, Jade features pan-asian cuisine, and a sushi bar. Open for lunch and dinner. Check out our specials!
Located at the 2nd floor of Ballantyne Village.
Dining Style
Casual Elegant
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Cuisines
Sushi, Asian
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Hours of operation

Lunch: Monday - Friday: 11:30am - 2:30pm, Saturday: 12:00pm - 2:30pm; Dinner: Sunday - Thursday: 5:00pm - 10:00pm, Friday & Saturday: 5:00pm - 11:00pm
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Phone number
(704) 369-5088
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Cross street: Across from Ballantyne Resort
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Neighborhood
What 161 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2
  based on all time ratings
4.3
food
3.9
service
3.8
ambience
3.7
value
Noise · Moderate
89% of people would recommend it to a friend
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OpenTable Diner (San Francisco)
5.0
Dined on May 31, 2017

Great food and great setvice- would highly recommend

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Rachel (Charlotte)
3.0
Dined on May 19, 2017

My father and I enjoy coming here for sushi when we can and every time we come, we repeatedly receive slow or forgetful service. My father ordered 3 glasses of wine and each glass took close to 10 mins to even reach the table and when my father ordered another, the server forgot and came over 10 mins later seeing if we wanted the check! We made him take it off of course. This has been a pattern that we've noticed each time we come and I think we are going to start doing carry out from now on. The noise level in the restaurant is extremely loud as well. Better train your staff to work more efficiently and provide better service and maybe we will be back for dining in!

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OpenTable Diner (Charlotte)
5.0
Dined on May 6, 2017

Great food

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vipCarolinaGirl (Charlotte)
5.0
Dined on April 22, 2017

Sushi is good.Personally I think they have too many fried options, but overall its not a bad choice. Service could have been better. I think that 7pm rush overwhelned the staff.

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vipDeeW (Charlotte)
3.0
Dined on April 13, 2017

Kirby is the best waiter. He's always awesome and provides the best service.

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EM07 (Charlotte)
3.0
Dined on March 31, 2017

My most recent visit was at lunch and the service was pretty poor. I've been here for dinner a few times and the service was much better. The restaurant was pretty empty for a Friday lunch and it took about 40 minutes for us to get our food and it was pretty difficult to get our waitress to check on the table for even water refills. The other times I've been at dinner it's been packed and service was much quicker so doesn't really make sense. Also, the sushi rolls were smaller at lunch yet you pay the same price.

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OpenTable Diner (New York Area)
3.0
Dined on March 12, 2017

Food is always good and the service is usually not so much.

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YumInMyTum (Charlotte)
3.0
Dined on March 3, 2017

Wait staff was inattentive and the food was inconsistent temperature wise. My guest and I both ordered sesame chicken. Food came out...broccoli and rice was cold. Sesame chicken literally had no sesame sauce served with it. Tried to flag down someone, but in a restaurant half full of people I couldn't get anyone's attention. I ended up walking around to the bar where it seemed the entire waitstaff was huddled socializing . They promptly brought us the sauce. Had to ask for water and soy sauce several times. Overall disappointing experience.

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vipOpenTable Diner (Charlotte)
3.0
Dined on February 22, 2017

Mediocre food and service. Not sure that I would return. Like your sister concept better 18Asian.
Lettuce cups were very skimpy and sauce was too heavy. Sushi rolls were good.

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OpenTable Diner (Miami)
3.0
Dined on February 11, 2017

I would only recommend this place for Sushi. The service was awful and the hostesses weren't welcoming or friendly.

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Hours, Transportation, and Details

Dining Style
Casual Elegant
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Cuisines
Sushi, Asian
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Hours of operation

Lunch: Monday - Friday: 11:30am - 2:30pm, Saturday: 12:00pm - 2:30pm; Dinner: Sunday - Thursday: 5:00pm - 10:00pm, Friday & Saturday: 5:00pm - 11:00pm
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Cross street
Across from Ballantyne Resort
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Dress code
Casual Dress
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Price range
$30 and under
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Payment options
AMEX, Discover, MasterCard, Visa
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Phone number
(704) 369-5088
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Catering
please send your catering request to info@jadeballantyne.com
Additional
Banquet, Bar/Lounge, Beer, Full Bar, Non-Smoking, Outdoor dining, Private Room, Takeout, View, Wine