Jade Asian Fusion and Sushi Bar

4.5
236 Reviews
$30 and under
Sushi
Modern Asian Fusion dining comes to Ballantyne Village.
Overlooking the plaza, Jade features pan-asian cuisine, and a sushi bar. Open for lunch and dinner. Check out our specials!
Located at the 2nd floor of Ballantyne Village.
What 236 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.3
ambience
4.3
value
Noise · Moderate
100% of people would recommend it to a friend
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OT
OpenTable Diner
Charlotte
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Absolutely loved Jade. The food was delicious and the service was perfect! We will definitely be back.

OT
OpenTable Diner
Charlotte
2 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

Great service from Brenda. Fantastic food. Best sushi in Charlotte.

n
vipndp1236
Charlotte
36 reviews
Dined on March 2, 2020
Overall4food5service3ambience4

Waiter screwed up order and did nothing to accomodate. Usually excellent this time server failed.

m
maamie
Charlotte
21 reviews
Dined on February 29, 2020
Overall4food5service5ambience4

When a table for 3 was not available at our reservation time, they kindly sat us at a large table so we could be served in a timely manner. (In many restaurants, I often see empty tables being saved for large groups and never used, at the same time people in smaller groups are waiting). The food service was very fast, it was delicious and nicely plated, and service was pleasant and efficient. What more could you ask! We will be back!

H
vipHbray
Chicago
74 reviews
Dined on February 25, 2020
Overall4food4service4ambience3

Lots of choices. This place was great for a group work dinner. Everyone could find something they like.

MA
vipMaxA
Charlotte
16 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

Great service and highest quality sushi in town.

MH
MichelleH
Charlotte
6 reviews
Dined on February 15, 2020
Overall3food2service2ambience3

Bartender was too busy making drink tickets to service customers at the bar, we waited 15 min and just went to the waiting area to wait for our table. Sushi roll seemed to be missing some tuna on some of the rolls, not sure that was correct or not. Asian short ribs were cut and cooked weird, couldn’t get meat off the bone and chewing the meet there were bone shards in the food. Manager came over while I was spitting out some bone fragments and asked if everything was ok..... I asked for just another sushi roll and wanted to continue to eat my side of broccoli I and rice while I waited for something else. Manager came over picked up my plate ( without asking) and proceeded to slide off the ribs onto another plate so he could take it away. I felt he was thinking I was being dishonest and was going to eat the meat anyways and took it off my plate so I wouldn’t. I was horrified! It’s been years since I’ve been to Jade and I don’t think I will ever go back.

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall4food5service3ambience5

Very good! Loved the food and presentation. Sesame sauce should not be extra charge though. Happy Valentine’s Day!

c
cgav
Charlotte
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

No wait to be seated, great service, great food, prices were good too. Will definitely go back!

OT
OpenTable Diner
Raleigh
1 review
Dined on January 30, 2020
Overall2food2service3ambience1

Quite ordinary.

LJ
vipLucyJ
New York Area
1 review
Dined on January 23, 2020
Overall5food5service5ambience5

It was a great experience and the food was well priced and prepared

RW
vipRituW
Charlotte
8 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

Birthday but no acknowledgment

b
bhemmig
Charlotte
9 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

One of our favorite places for sushi - we enjoyed ringing in the new year with dinner here! Try the calamari - it is yummy!

ML
MonikaL
Charlotte
1 review
Dined on December 29, 2019
Overall5food5service5ambience4

It was fantastic! The food is outstanding would say the best in Charlotte we had so far❣️fun fact you can draw on the paper table Cover. We had a lot of fun with that!

OH
OatsH
Houston
3 reviews
Dined on December 23, 2019
Overall5food5service5ambience4

Fantastic, fresh sushi with so many creative options. Delicious Pad Thai and Kung Pao chicken too. Great cocktails and a nice (though not extensive) selection of wines by the glass.
This was our second visit —we loved it and will return!

HE
HartsExperienceDec2018
Orlando
5 reviews
Dined on December 21, 2019
Overall5food5service5ambience4

Great menu, delicious food and excellent service.

OT
vipOpenTable Diner
Las Vegas
5 reviews
Dined on December 17, 2019
Overall5food5service5ambience5

Nice server

OT
OpenTable Diner
1 review
Dined on December 14, 2019
Overall5food5service4ambience5

Great food Everything was delicious The calamari was awesome and my favorite Sushi was cherry blossom

OT
OpenTable Diner
Charlotte
2 reviews
Dined on December 1, 2019
Overall5food5service5ambience5

Fantastic experience! Sushi and dinner items were superb! I have been a frequent patron and will continue. You can’t go wrong selecting Jade for an incredible experience!

HB
HeatherB
1 review
Dined on November 29, 2019
Overall5food5service5ambience5

We frequent Jade all the time - our whole family enjoys the gyoza and spicy tuna rolls. So so so yummy! Staff is friendly and attentive. Love this place!

HE
HartsExperienceDec2018
Orlando
6 reviews
Dined on November 24, 2019
Overall5food5service5ambience5

Great Menu and delicious food - love the Sushi, Gyosa and Kungpo Chicken.

TD
TheDon
Charlotte
7 reviews
Dined on November 23, 2019
Overall4food5service5ambience4

Jade has amazing food and the staff is usually great. The tablea are too small for a group of 4. Dishes were piled on top of dishes in order to accommodate all of us, which made it difficult to share. They need square tables instead of round ones so that plates and dipping sauces have space. I will definitely return. The food is amazing. Perhaps to go.

S
Sushigirl
Charlotte
1 review
Dined on November 15, 2019
Overall5food5service5ambience5

Love that place.

MK
vipMichelleK
Charlotte
63 reviews
Dined on September 27, 2019
Overall5food5service4ambience3

Excellent. Delicious with beautiful presentation!

JP
vipJamesP
Chicago
3 reviews
Dined on September 25, 2019
Overall5food5service4ambience5

Fantastic asian food, with a great selection of sushi and entrees.

M
vipMichael
Atlanta
15 reviews
Dined on September 21, 2019
Overall5food5service5ambience5

Great sushi. Waiter, Chris, was very helpful and friendly.

W
vipWoolly51
Charlotte
19 reviews
Dined on September 20, 2019
Overall4food4service4ambience4

It was all good!

NZ
vipNanZ
Charlotte
53 reviews
Dined on September 13, 2019
Overall4food4service4ambience3

Food was excellent. We had appetizers and a couple sushi rolls and they were all very good.

JS
vipJimmyS
Charlotte
29 reviews
Dined on September 8, 2019
Overall4food4service5ambience3

We always enjoy eating at Jade's. There were five in our party and the starters and entrees were tasty. Our server Matt was excellent, gave just the right amount of attention.

QI
QuinonesI
Charleston
5 reviews
Dined on August 10, 2019
Overall1food1service1ambience1

This BY FAR, was the WORST MEAL I HAVE EVER HAD IN A RESTAURANT in my 50 years of life. This is a fusion sushi bar. How is it possible to have horrible sake?! I had the bad judgment to order a glass of wine. I’m not sure why I thought it would be better but it was CLEARLY they have no idea that a Pinot Gris is not going to taste fantastic after sitting for a while. The sushi was lukewarm. I pray we don’t get sick. The best thing was the hostess sat us immediately and the edamame was good. Everything else was HORRIBLE. Our waiter Matt was a very nice young man but he was taking care of half of the restaurant. Keep your money or set it on fire- you will feel a lot more satisfaction. I would give it a negative score but it doesn’t give me that option.

MK
vipMichelleK
Charlotte
63 reviews
Dined on August 3, 2019
Overall4food4service4ambience3

Always good. This time we had to send an appetizer back that was "off tasting". Maybe need to add some green veggies into your Tempura. I'ts very starch heavy.....how about some broccoli? or something. The sushi was excellent as always. Our favorite is the Hella Hot Roll....delicious.

JS
vipJimmyS
Charlotte
29 reviews
Dined on August 3, 2019
Overall4food4service4ambience3

The sushi and shashimi seem a tad overpriced but otherwise prices are reasonable. My wife enjoyed the seabass we shared; I thought it was a bit fishy tasting. The starters (duck and dim sum) were very good. The duck was excellent, actually. Noise level allows for good conversation, even when restaurant is crowded. Server (Austin?) was attentive and polite. This is a good place to come after a movie at the cinema one floor up from restaurant.

D
Dona
Charlotte
1 review
Dined on July 6, 2019
Overall4food5service1ambience3

The food was very good . However we waited an hour after we ordered before we got the meal. I believe they are short staffed . It was not that crowded , so unsure why the food took so long. Anyone going should just be prepared for a wait for the meal . We had a reservation , and we were seated promptly . So unsure why the kitchen is slow ,

OT
OpenTable Diner
Charlotte
3 reviews
Dined on June 28, 2019
Overall5food5service5ambience5

My son and I ate sushi. The food was fantastic! Service was excellent! Great restaurant!!

k
vipkarapossum
Charleston
11 reviews
Dined on June 25, 2019
Overall4food5service4ambience4

As always, a great meal with fresh ingredients and a lovely presentation.

R
vipRsaward1986
Charlotte
28 reviews
Dined on June 22, 2019
Overall5food5service5ambience4

The menus is actually two. A sushi list, and a appetizer/Dinner Menu. The sushi was wonderful, unique and different than just your standards.

C
Craigmack78
Philadelphia
11 reviews
Dined on May 31, 2019
Overall5food5service5ambience4

Always amazing food!

w
wendyhnc
Charlotte
3 reviews
Dined on May 10, 2019
Overall5food5service5ambience5

One of my favorite spots in Charlotte for sushi, pad thai, gyoza, etc! You won't be disappointed!

B
vipBecs67
Charlotte
5 reviews
Dined on April 26, 2019
Overall4food5service3ambience4

I have been to jade many times. My husband and I love the sushi and often go twice a month. Usually the service is real good but unfortunately this last visit we did not get such great service. There was two large groups that seem to be extremely noisy( but that wasn’t the problem. ) our server disappeared after our order and even though I had asked for water and wine , he never brought. I had to ask someone else, and again it wasn’t brought. I was almost done with my meal and actually had to walk to the bar and saw my glass sitting there ( I knew it was mine but confirmed with the bartender) I said I guess I will have to bring it to the table myself. I did. Not happy by that time. Note we did leave tip but would have left more and ordered more wine. I don’t usually leave bad reviews. I know I will go back to Jade and hope this doesn’t happen again.

OT
OpenTable Diner
1 review
Dined on April 13, 2019
Overall2food2service2ambience2

To be fair recent experience was alright. Not that fantastic. The server was a bit too over eager and kept returning every 2 or 3 minutes. We do immensely enjoy the king toro but I just can’t justify how expensive this pace. Other than that the other items were a bit bland and sup bar this time around. The noise level in the restaurant was unbelievable. For these reasons among others I have to rate this experience as fair. Not too pleased

FAQs

Jade Asian Fusion and Sushi Bar offers takeout which you can order by calling the restaurant at (704) 369-5088.

Jade Asian Fusion and Sushi Bar is rated 4.5 stars by 236 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.