Jade Asian Fusion and Sushi Bar
Overlooking the plaza, Jade features pan-asian cuisine, and a sushi bar. Open for lunch and dinner. Check out our specials!
Located at the 2nd floor of Ballantyne Village.
Excellent. Delicious with beautiful presentation!
Fantastic asian food, with a great selection of sushi and entrees.
Great sushi. Waiter, Chris, was very helpful and friendly.
It was all good!
Food was excellent. We had appetizers and a couple sushi rolls and they were all very good.
We always enjoy eating at Jade's. There were five in our party and the starters and entrees were tasty. Our server Matt was excellent, gave just the right amount of attention.
This BY FAR, was the WORST MEAL I HAVE EVER HAD IN A RESTAURANT in my 50 years of life. This is a fusion sushi bar. How is it possible to have horrible sake?! I had the bad judgment to order a glass of wine. I’m not sure why I thought it would be better but it was CLEARLY they have no idea that a Pinot Gris is not going to taste fantastic after sitting for a while. The sushi was lukewarm. I pray we don’t get sick. The best thing was the hostess sat us immediately and the edamame was good. Everything else was HORRIBLE. Our waiter Matt was a very nice young man but he was taking care of half of the restaurant. Keep your money or set it on fire- you will feel a lot more satisfaction. I would give it a negative score but it doesn’t give me that option.
Always good. This time we had to send an appetizer back that was "off tasting". Maybe need to add some green veggies into your Tempura. I'ts very starch heavy.....how about some broccoli? or something. The sushi was excellent as always. Our favorite is the Hella Hot Roll....delicious.
The sushi and shashimi seem a tad overpriced but otherwise prices are reasonable. My wife enjoyed the seabass we shared; I thought it was a bit fishy tasting. The starters (duck and dim sum) were very good. The duck was excellent, actually. Noise level allows for good conversation, even when restaurant is crowded. Server (Austin?) was attentive and polite. This is a good place to come after a movie at the cinema one floor up from restaurant.
The food was very good . However we waited an hour after we ordered before we got the meal. I believe they are short staffed . It was not that crowded , so unsure why the food took so long. Anyone going should just be prepared for a wait for the meal . We had a reservation , and we were seated promptly . So unsure why the kitchen is slow ,
My son and I ate sushi. The food was fantastic! Service was excellent! Great restaurant!!
As always, a great meal with fresh ingredients and a lovely presentation.
The menus is actually two. A sushi list, and a appetizer/Dinner Menu. The sushi was wonderful, unique and different than just your standards.
Always amazing food!
One of my favorite spots in Charlotte for sushi, pad thai, gyoza, etc! You won't be disappointed!
I have been to jade many times. My husband and I love the sushi and often go twice a month. Usually the service is real good but unfortunately this last visit we did not get such great service. There was two large groups that seem to be extremely noisy( but that wasn’t the problem. ) our server disappeared after our order and even though I had asked for water and wine , he never brought. I had to ask someone else, and again it wasn’t brought. I was almost done with my meal and actually had to walk to the bar and saw my glass sitting there ( I knew it was mine but confirmed with the bartender) I said I guess I will have to bring it to the table myself. I did. Not happy by that time. Note we did leave tip but would have left more and ordered more wine. I don’t usually leave bad reviews. I know I will go back to Jade and hope this doesn’t happen again.
To be fair recent experience was alright. Not that fantastic. The server was a bit too over eager and kept returning every 2 or 3 minutes. We do immensely enjoy the king toro but I just can’t justify how expensive this pace. Other than that the other items were a bit bland and sup bar this time around. The noise level in the restaurant was unbelievable. For these reasons among others I have to rate this experience as fair. Not too pleased
Thanks to David on his exceptional service
Service is so good in the last year. Food always good
Brandon my server was on point, good sushi!
Selection of sushi plates was very good - we had the volcano, pink lady and cherry blossom which were very good ... and an assortment of the typical rolls
After our drinks were ordered our server never came back. We had to speak with the manager to get him to get our server to come back. Even after that our server rarely checked on us. My food did not have any spice level for the pad Thai when I asked for a 3! Very weird because I have never had that issue.
We had such a great meal. Grant Hodas was so nice and does an amazing job. He deserves a raise.
I have dinner here twice. Once with a girl friend for lunch & once with a larger group of 8. Both times were wonderful in every way, to the service, ambience , and exceptional food! Very yummy!
We waited a very long time for our sushi. The waiter actually brought us our bill before we were served. It was very crowded and they couldn’t handle the large number of tables. But the food was good once we finally got it.
Sushi took almost an hour to come out after we ordered. They said the kitchen was backed up. It was Valentine’s Day and not even all the tables were full, so I would expect the kitchen to be fully staffed, especially for a night you know you’ll have heavy traffic.
Very good but very SLOW! appetizers took a little while to arrive, but sushi took over an hour more to arrive at the table. Our servers were pleasant and personable, but began to avoid us as time kept getting longer and longer. They said the kitchen was “busy”, but were not apologetic. Once the sushi arrived, it was delicious...but we were starving by then. Maybe a little understaffed for a Friday evening perhaps?
Service was horrible. We had to flag down other servers for silverware, etc because our server was being scarce for most of our visit. One of the dishes was incorrect so our server took it back. We never heard anything else so I flagged him down a few minutes later and asked him how long he thought it would be since this was for the only child at the table (as I didn’t know if it had gotten mixed up with another order or not). He sounded annoyed and said “well they have to cook it” and kept on walking away. I’ve never been spoken to so rudely at any restaurant. Another server accidentally spilled water on me (he apologized and was very nice- not a big deal but after all this the manager should have at least made an appearance at our table). This will be our last visit at Jade. The food does not make up for the horrible service.
Really enjoyed. Food was extremely fresh and staff was really pleasant.
They need more sushi chefs on the weekend. It took an hour for me to get sushi — which technically isn’t cooked. :-)
The service was not good. Had to ask for soy sauce twice. My drink was not good and the waiter said he was going to take it off the bill and he didn’t. We had sea bass and scallops which had a heavy gravy on it. They didn’t seem that fresh. There were six small scallops that were over cooked. The sushi was ok but not that fresh.
The food was excellent! We had both sushi and cooked dishes and each dish was superb! Service was a bit slow but was noted by our server and we received a discount on our meal.
Always delicious. Great sushi....so fresh and creative. Our server, Bryan was very personable. It’s our go to any night of the week sushi place.
Jade is a good restaurant for Asian-Fusion cuisine. The Pad Thai Chicken is very tasty!
Seems like the quality of the Entree food is going downhill the past six months.
The food was wonderful, especially the Pink lady roll. Plus, our server, Bryan, was extremely attentive and took great care of us. I highly recommend Jade and, ask Bryan to take care of you!
Wonderful meal as usual. Our waiter, Kirby, was very attentive and did a great job.
Milton was a great waiter, easy going, good recommendations