Jacky's Waterplace Restaurant (Downtown, Providence)

4.6
823 reviews
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$30 and under
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Contemporary Asian
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
What 823 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.7
ambience
4.3
value
Noise · Moderate
92% of people would recommend it to a friend
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KV
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Excellent food and service! Would definitely recommend.

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J
New York Area
19 reviews
Dined 4 days ago
Overall 4food 4service 4ambience 4

Great ambiance, service and food. Loved the interior and the view! Service was good and fast. They are very accommodating! Would highly recommend!

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C
New England
14 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Consistently excellent...the freshest fish, prepared perfectly by a warm and engaging staff...

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OT
New England
1 review
Dined on May 10, 2019
Overall 5food 5service 5ambience 5

Outstanding experience

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BD
New England
2 reviews
Dined on May 7, 2019
Overall 5food 5service 4ambience 5

Server was not informed that this was a Birthday, even tho it was in the reservation notes. Also Server has not been trained how to serve and pour champagne/prosecco.
We were at a table with a lazy susan center which was awesome, however you should never use the square plates for that! It made turning and sharing very dangerous and we tipped glasses because of the corners. Glasses were never cleared cleaned up or replaced.

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DF
1 review
Dined on May 4, 2019
Overall 4food 3service 5ambience 5

Nice place. Food was only fair but I could have ordered the wrong sushi. We had an enjoyable evening and service was very good.

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DM
1 review
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

Food was excellent, as always. Been here more that tens times, and have never been disappointed. Services was excellent as well. Noise level was a little high at one point, but that was due to a rowdy group at a near by table. They ended up quieting down after settling in. All in all, Jacky's is worth a visit.

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CB
New England
6 reviews
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

Food was excellent as was the wait staff. Loved the experience and will definitely be back.

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OT
1 review
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Fantastic. Love this place.

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DK
1 review
Dined on April 26, 2019
Overall 5food 5service 4ambience 5

Great food, creative sushi rolls in a beautiful restaurant, perfect place for dinner before the show!

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JC
New England
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

We were a party of 7 on Easter Sunday. We had a wonderful time. Service and reception was lovely. Food excellent all in all a perfect Easter meal.

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BW
1 review
Dined on April 20, 2019
Overall 2food 4service 1ambience 2

I would not recommend for large parties. Our waitress was very lackadaisical. Larger table that got sat after us, received their drinks and apps before we even placed our drink order. Manager was completely oblivious as to his staff scrambling to do their job.

If i am to return, it would be to sit at the bar, where someone who knows how to complete a dinner service.

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OT
Raleigh
1 review
Dined on April 17, 2019
Overall 5food 5service 5ambience 5

Great service and good vegetarian options.

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KL
New York Area
7 reviews
Dined on April 17, 2019
Overall 4food 4service 5ambience 5

Our family was visiting the Rhode Island area. Someone recommended this restaurant to us. We went to Fiiz and thoroughly enjoyed our meal and time together. The service was excellent. The food was very good. And the ambience was nice. Would definitely recommend.

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JG
1 review
Dined on April 16, 2019
Overall 5food 5service 5ambience 5

Fantastic venue overlooking downtown providence, right on the river front. Business dinner with fellow executives, and Jacky's made for a great venue. Sushi was well prepared and delicious, staff was friendly and accommodating.

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BM
Chicago
4 reviews
Dined on April 14, 2019
Overall 3food 4service 4ambience 5

restaurant is very nice inside. Food is very good time. It took a long time to get drinks and food. Not sure what the hold up was in the kitchen and bar. Our server was very nice and apologized a couple of times. She was very serviced oriented. But food and drinks should take that long.

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AW
1 review
Dined on April 14, 2019
Overall 5food 5service 5ambience 5

This was our second time visiting Jackie’s and it was A1 each time. The servers are great at communicating and suggesting various items. They take their time and don’t make you feel rushed and the atmosphere and food & drinks are always great. We’ll be back for sure!

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F
New England
9 reviews
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

Snow mountain was delicious! We tried some different dishes and our server did a great job of describing them. A little pricey here but well worth.

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m
New England
5 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 4

Excellent Maki rolls especially the French Crunch and the Mr. Mango. Service was attentive and friendly. Would highly recommend.

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OT
1 review
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

Great food. A little on the high price side.

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JD
New England
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Excellent service overall, love it and I will come again and tell my family and friends :)

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D
1 review
Dined on April 6, 2019
Overall 5food 5service 4ambience 5

if you havent been to Jacky's it is a must. must try the nime chow!!!

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CL
New England
4 reviews
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

Love this place !!

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JR
Montreal
5 reviews
Dined on April 4, 2019
Overall 4food 5service 4ambience 4

My friends and I love going to Jackie’s whenever we can. Such a different look and feel than anything else in Providence and we enjoy the view of the river and downtown area. The food is always spot on and we love trying a different sushi roll every time we go. The drinks are festive, the service is excellent, and we always have a good time.

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OT
Yosemite
3 reviews
Dined on March 31, 2019
Overall 5food 5service 5ambience 5

Excellent service, excellent food but very loud party in the same room

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R
New England
16 reviews
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Great menu! Love the ambiance! Beautiful restaurant and great service! Will definitely go back!

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R
Orlando
14 reviews
Dined on March 29, 2019
Overall 5food 5service 5ambience 5

Perfect as always

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KD
New England
124 reviews
Dined on March 23, 2019
Overall 1food 5service 1ambience 4

This was our 3rd and final attempt. Everytime we've gone it' the same deal. Late to be seated even with a reservation. They never check you in for your Open Table Reservation and they are clueless. Service? What service. Arrived early for our 8:45 reservation asked if we could be seated early if possible, they told us no but when we looked on Open table there was an 8;15 reservation. We spoke to the hostess and they looked bewildered. They said they would seat us shortly. We weren't seated until 9:15 and then the dinner nightmare began. It took over 45 minutes just for appetizers. The service just plain sucks. From the hostess to the bartenders to the waitstaff. It's sad because the food is really good.,

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d
New England
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Fine dining in relaxed but formal atmosphere!
Wife and I went at 5:30 on a Saturday afternoon. Not many diners at that time but at least 1/3 full.
Very professional, polite and friendly waitstaff, who had the time to provide attentive service.
I would NOT say the prices were exorbitant based on the quality of the experience.
My wife and I both felt it was one of the nicest dining experiences we've had!

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GD
1 review
Dined on March 22, 2019
Overall 3food 2service 5ambience 5

Jackie’s is one of our favorite restaurants in Providence. However, the last couple of times, our experience with the food wasn’t satisfactory. The food taste wasn’t the same and lacked the flavor we always had in the past.

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KD
New England
6 reviews
Dined on March 20, 2019
Overall 4food 4service 5ambience 4

Service was great. The food was delicious (we stayed mostly in Chinese inspired) and although we were there late afternoon, the ambiance was fun and active.

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RD
New England
4 reviews
Dined on March 18, 2019
Overall 5food 5service 5ambience 5

Great dinner, not crowded at all. Love the ambiance. The food was delicious. A bit pricey, but appreciated the valet parking as well.

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MC
New England
2 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

LOVE this restaurant. Always a great meal and wonderful atmosphere!

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OT
New England
1 review
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Birthday. Great food, drinks and service.

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CH
1 review
Dined on March 9, 2019
Overall 4food 5service 3ambience 5

I love Jacky's so I will always continue to go, but this past experience was below my normal expectations. I was there for my 25th birthday and our waiter was very nice, but towards the end of the night he disappeared and we ended up sitting at our table for about 4 hours. Very unprofessional. Food is always delicious though.

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OA
New England
9 reviews
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

Fantastic as usual

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OT
New England
1 review
Dined on March 7, 2019
Overall 5food 5service 5ambience 5

Perfectus. PERFECT. 5STARS.

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OT
1 review
Dined on March 2, 2019
Overall 3food 4service 3ambience 4

The service was very slow we had empty plates on our table for most of our meal and empty drinks it took the waitress a wild to attend to us she also forgot one of our drinks. It was sort of busy but not busy enough to not come back to the table. She did apologize and she was very sweet. I would go back again.

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OT
New England
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 4

Great sushi! Tried several different fusion rolls all were Fresh and delicious! Good mai tais too!

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OT
New England
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Dinner after a show at PPAC. Beautiful restaurant and great service!

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