About Jacky's Waterplace Restaurant (Downtown, Providence)

Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.

200 Exchange Street
Providence, RI 02903
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Dining Style:
Casual Dining

Cuisines:
Contemporary Asian, Sushi, Pan-Asian

Hours of Operation:
Lunch:
Monday - Friday: 11:30am - 3:00pm

Dinner:
Monday - Thursday: 3:00pm - 10:30pm
Friday: 3:00pm - 11:00pm
Saturday: 1:00pm - 11:00pm
Sunday: 1:00pm - 10:00pm

Cross Street:
Stillman Street

Dress Code:
Business Casual

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(401) 383-5000

Website:
http://www.jackyswaterplace.com/

Catering:
We cater all special events Eastern and Western style.

Parking Details:
For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.

Public Transit:
We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.

Executive Chef:
Lin, Ming Liang

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine

Jacky's Waterplace Restaurant (Downtown, Providence) Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.5

service

4.4

ambience

4.7

value

4.2

Noise

Moderate

90% would recommend it to a friend

Waterfront (28)
Good for a Date (26)
Scenic View (26)
See All
Special Occasion (24)
Romantic (24)
Good for Birthdays (19)
Good for Anniversaries (18)
Authentic (17)
Creative Cuisine (17)
Worth the Drive (15)
Good for Groups (14)
Bar Seating (13)
Business Meals (13)
Casual (11)
Fit for Foodies (11)
Fun (11)
Great for Lunch (11)
Good Vegetarian Options (11)
Healthy (10)
Quiet Conversation (9)
Great for Outdoor Dining (8)
Pre/post Theatre (8)
Hot Spot (7)
Vibrant Bar Scene (6)
People Watching (6)
Cozy (5)
Disabled Access (5)
Spicy (5)
Kid-friendly (4)
Handcrafted Cocktails (4)
Vegan (4)
Comfort Food (3)
Happy Hour (3)
Late-night Find (3)
Notable Wine List (3)
Great for Brunch (2)
Neighborhood Gem (2)
Quick Bite (2)
Sunday Lunch (2)
Tasting Menu (2)
Afternoon Tea (1)
Paleo Friendly (1)
Tapas (1)
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579 reviews
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vip
 (New England)·Dined 4 hours ago

The food here is always superb, from the nime chow, the perfectly cooked seafood entrees to the fried tempura green tea ice cream. Or anything else you decide on. If you enjoy food with an Asian touch, Jacky's is a great choice.

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food5
ambience4
service4

 
·Dined on November 18, 2017

Service was excellent. Sushi and soups good. Curry noodles spiceless and dull, nothing but hot pepers. Have been here 2 times. Same thing , over priced for dull entrees. Great bars though. Cath

Tags: Happy Hour, Quick Bite
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food3
ambience5
service5
value3

vip
 (New England)·Dined on November 17, 2017

Sushi and drinks are great. Can't get better in Rhode island.

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food5
ambience5
service5

 
 (New England)·Dined on November 12, 2017

Service was great. The food was wonderful. Great value for your money

Tags: Romantic, Handcrafted Cocktails, Healthy, Quiet Conversation, Cozy, Good for Birthdays, Fit for Foodies, Worth the Drive, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (New England)·Dined on November 7, 2017

Service was a bit slow for a Tuesday night - not sure if it was our waiters fault or the bar

Tags: Authentic
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food4
ambience4
service2
value4

 
 (New England)·Dined on November 5, 2017

Made a reservation for 4 at 830pm, front desk was rude, unwelcoming, and snobby, they said our table wasn’t ready it would be just a few minutes. Went back to front desk and to manager twice, we were not seated until 915pm - a 45 minutes wait with a reservation. The waiter was friendly but forgot a few things. The food was delicious and the view was perfect.

Tags: Waterfront
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food5
ambience4
service4
value3

 
·Dined on November 5, 2017

The reservation I made on open table ran 30-45 minutes behind. Service at the bar was subpar, we sat at the table for 20 minutes before our drink order was taken and also waited about 20 minutes for the bill.

Tags: Scenic View
Was this review useful to you?Yes·No·
food3
ambience4
service1
value3

vip
 (New England)·Dined on November 5, 2017

Really great place. Excellent atmosphere and generous portions

Tags: People Watching, Good for Groups
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food4
ambience5
service4
value4

 
 (New England)·Dined on November 4, 2017

They did a great job accommodating my whole family (including two children 7 and 5). The server was excellent, especially after my daughter spilled a whole beverage at the table. The team took care of it immediately and didn't make my daughter feel embarrassed. Regarding the food, I feel there is no much mediocre pan-Asian cooking around that this was an excellent departure. The duck was excellent, as was the sushi. The canal view was also a very nice touch.

Tags: Good for Anniversaries, Handcrafted Cocktails, Fit for Foodies, Scenic View, Waterfront
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food4
ambience5
service4
value4

 
·Dined on October 29, 2017

The waitress did a great job
She was kind a on time with everything.

Tags: Waterfront, Casual, Kid-friendly, Authentic, Spicy, Romantic, Good for Anniversaries, Hot Spot, Comfort Food, Special Occasion, Worth the Drive, Quiet Conversation, Bar Seating, Good for Birthdays, Healthy, Good for Groups
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food5
ambience5
service5
value5

 
·Dined on October 26, 2017

Everything was delicious. The view was very nice indeed. The people that work there made us feel quite comfortable. We were well taken care of.

Tags: Healthy, Happy Hour, Bar Seating, Good Vegetarian Options, Vibrant Bar Scene, People Watching, Casual
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food5
ambience5
service4
value4

 
 (New England)·Dined on October 21, 2017

Food was very good. Service was slow, 2 out 3 entrees were luke warm which means they were sitting on the counter waiting to be served. Drinks were great.
Thought prices for entrees were high for portion size.

Tags: Business Meals, Good for a Date
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food4
ambience3
service3
value3

 
 (New England)·Dined on October 21, 2017

Always a pleasure to have a diner there)

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food5
ambience5
service5
value5

 
·Dined on October 14, 2017

This is One of my favorite Providence restaurants. The food is fresh, delicious and always cooked to order. The bar area is great, very comfortable. The service is always the same, impeccable. The restaurant is always spotless.

Tags: People Watching, Romantic, Good for Anniversaries, Bar Seating, Special Occasion, Good for Birthdays, Fun, Fit for Foodies, Hot Spot, Good for a Date, Disabled Access, Creative Cuisine, Good Vegetarian Options
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on October 14, 2017

Sushi and lettuce wraps outstanding. Really love ambience

Tags: Paleo Friendly, Waterfront, Fit for Foodies, Good Vegetarian Options
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food4
ambience5
service4
value3

vip
 (New England)·Dined on October 14, 2017

While we had to wait a while for our 8pm reservation, it was well worth it. It was obviously a very busy night there, but our server was attentive and apologized for the length of time it took for the food to be served. The food was excellent. I had the seafood egg drop soup, which was full of delicious seafood. Even better was my husband 's miso sea bass. Our table was at a window overlooking Waterplace Park and in an area quiet enough to catch up with the friends we dined with. A very enjoyable evening.

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food5
ambience5
service4

 
 (New England)·Dined on October 9, 2017

We went for lunch ... on holiday, so it was slow. We had a terrific waiter. All of the staff were friendly. Our appetizer was really good and my sushi was delicious! Definitely would recommend.

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food5
ambience5
service5

 
 (New England)·Dined on October 8, 2017

We were the with a group of 16 year old girl celebrating a birthday. I ordered a varied amount of appetizers and encourages them all to try something new. To my surprise they gobbled up most of the 10 appetizers (which were varied and quite good) and then ordered entrees but most were too full to enjoy the generous dinner portions. But that is what they have containers for......Overall really good service, nice atmosphere and just a great all around experience.

Tags: Special Occasion, Great for Outdoor Dining
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food4
ambience4
service4
value4

 
·Dined on October 7, 2017

Jacky’s never disappoints. The food and the service are excellent. The scenic view of the river is a bonus—especially during Providence WaterFire.

Tags: Tasting Menu, Scenic View
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food5
ambience5
service5
value5

 
 (New England)·Dined on October 7, 2017

we enjoyed our meal very much. But $3.00 for a cup of sweet sauce I thought a bit to much. Overall the food was excellent and the server was exceptional

Tags: Vegan, Casual, Bar Seating, Good Vegetarian Options, Disabled Access, Cozy, Hot Spot, Good for Birthdays, Romantic, Special Occasion, Worth the Drive, Late-night Find, Great for Lunch, Fit for Foodies, Quiet Conversation, Kid-friendly, Good for Anniversaries, Authentic, Scenic View, Good for Groups, Fun, Comfort Food, Creative Cuisine, Notable Wine List, Healthy, Vibrant Bar Scene
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food5
ambience5
service5
value5

 
·Dined on October 6, 2017

I've been to Jacky's Waterplace Restaurant before and had nothing but good experiences. The service is prompt and efficient and the food is delicious. They have a wide variety depending on what you feel like to eat. The overall restaurant is neat and kept clean and the greeting hostesses are attentive and help you right away.

Tags: Special Occasion, Waterfront, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New England)·Dined on September 30, 2017

We had a great evening with friends who had never been to Jacky's. They loved the ambiance, food and service. It was a Waterfire night, which made the evening even more enjoyable

Tags: Creative Cuisine, Good for a Date, Special Occasion, Vibrant Bar Scene, Scenic View, Pre/post Theatre, Fun
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food4
ambience5
service5
value4

 
 (Phoenix)·Dined on September 30, 2017

Sushi did not taste very fresh, dessert was served frozen, the food wasn't bad but it was not worth the money we paid and I would choose other places over it in the future.

Tags: People Watching, Great for Outdoor Dining
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food3
ambience5
service3
value2

vip
 (New England)·Dined on September 29, 2017

Our server was Johnny he was fantastic. Food was fantastic also!! Never had ok food or ok service.

Tags: Business Meals, Good for Groups, Good for a Date, Handcrafted Cocktails, Authentic, Great for Lunch, Happy Hour, Pre/post Theatre, Vegan
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New England)·Dined on September 29, 2017

We have been many times! It's always consistently great! We had theatre tickets and wanted something good and quick and that's what we got! Have never had a bad meal! Beautiful restaurant with great views! Great value for your money! Highly recommend this restaurant! A must in Providence!

Tags: Scenic View, Bar Seating, Worth the Drive, Good for Groups, Waterfront, Casual, Authentic
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food5
ambience5
service5
value5

vip
 (New England)·Dined on September 28, 2017

We never go anywhere else for GREAT authentic Asian food. Great ambiance, excellent service and we all love Al!!!

Tags: Romantic, Creative Cuisine, Handcrafted Cocktails, Good for a Date, Authentic, Quiet Conversation, Waterfront, Fit for Foodies, Great for Lunch, Healthy, Business Meals, Good for Groups, Vibrant Bar Scene, Vegan, Special Occasion, Scenic View, Hot Spot, Good Vegetarian Options, Good for Birthdays, Worth the Drive, Great for Outdoor Dining, Neighborhood Gem, Notable Wine List, Good for Anniversaries, Casual
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food5
ambience5
service5
value5

 
 (New England)·Dined on September 24, 2017

Phenomenal food and atmosphere

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food5
ambience5
service5
value5

vip
 (New England)·Dined on September 24, 2017

Food and drinks were decent but nothing spectacular. Everything seemed a bit slow, though not terrible. It's not that Jacky's was bad, I just think there are better restaurants in the area.

Tags: Good Vegetarian Options, Waterfront
Was this review useful to you?Yes·No·
food3
ambience4
service3
value3

 
·Dined on September 23, 2017

From our hostess to our meal, everything was stellar. It was extremely busy, being waterfire... handled gracefully by all. Excellent food, looking forward to our next visit.

Tags: Good for Anniversaries
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on September 23, 2017

I made reservations weeks in advance that would coincide with waterfire and requested to have seats to see it with my family. They were not able to accommodate my request. It was a fantastic meal. Very loud in the restaurant. Easy valet parking. We left the restaurant and were able to see waterfire later (though not the lighting) while waiting for our car.

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food5
ambience5
service5
value5

 
·Dined on September 23, 2017

Excellent selection, fresh ingredients, amazing cocktails and the best sushi I've ever tasted!! Definitely worth the price, the drive, the wait, whatever!!

Tags: Waterfront, Good for Anniversaries, Bar Seating, Great for Outdoor Dining, Authentic, Fun, Special Occasion, Spicy, Business Meals, Good for Birthdays, Worth the Drive, Pre/post Theatre, Romantic, Good for a Date, Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service4
value4

 
 (New England)·Dined on September 10, 2017

Love Jacky's!

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food5
ambience5
service5
value5

 
·Dined on September 9, 2017

This is my favorite restaurant. We frequently dine here for special occasions, date night or a simple quick bite with friends. Unfortunately, the past 2 or 3 visits were a little disappointing. Once we are Sat we've had to wait a very long time just for someone to greet us. After that, everything about the service is just mediocre.. takes a while to receive drinks, server not personable, for the money we are spending and we just feel like we are a bother to the server is upsetting. Food is always amazing, never an issue with that. Both of us being in the industry we are very understanding, but as it kept happening we figured we would share our experience knowing the importance of feedback. Next time we will think twice about choosing your location with these experiences in mind.

Tags: Special Occasion, Good for Birthdays, Romantic
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food4
ambience4
service1
value2

 
 (New England)·Dined on August 25, 2017

Andrew our server was amazing. We have eaten at Jackys at least a dozen times. Each time has been better than the last.
Easy valet parking. Awesome views

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food5
ambience5
service5
value5

 
 (New England)·Dined on August 25, 2017

We like the environment. The room temp was at the freezing level. Appetizers (sushi and cabbage) were good. Wine selection was extremely expensive. Entree food orders were not great! General tso's chicken was covered with a thick layer of very sweet sticky souse, salmon had a thick, sweet souse on which made the fish taste horrible. Teriyaki chicken was again too sweet. Duck was the only meat with no souse on, which was edible. We enjoyed the place due to good chat with friends, but food needs to be improved.

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food1
ambience3
service2
value2

 
 (New England)·Dined on August 25, 2017

Great ambiance, service was great! Food was awesome loved it! Will come again soon!

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food5
ambience5
service4
value5

 
 (Oaxaca)·Dined on August 18, 2017

Food and Service was beyond incredible. Unfortunately, our drinks (dirty martini and a cosmo) were very poor. My martini was served in a goblet and both drinks tasted like they weren't shaken. We will definitely return, very soon, but not for the drinks.

Tags: Pre/post Theatre, Special Occasion, Great for Lunch, Worth the Drive, Casual, Creative Cuisine, Waterfront, Good for Birthdays, Tapas, Bar Seating, Sunday Lunch, Good for a Date, Business Meals, Scenic View
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food5
ambience5
service5
value5

 
 (New England)·Dined on August 18, 2017

One of my favorite restaurants in RI. It has a great bar. Not noisy. Great for work events, anniversaries, birthdays or just a get together. You can be dressed up, business casual or nice jeans. I don't recommend shorts and flip flops but almost anything goes.

Tags: Business Meals, Creative Cuisine, Healthy, Disabled Access, Casual, Good for Anniversaries, Quiet Conversation, Good for Birthdays, Romantic, Good for Groups, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
·Dined on August 13, 2017

Great place. Drinks well made !!!

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food3
ambience5
service5
value4

 
 (New England)·Dined on August 12, 2017

Food always delicious, beautifully and consistently prepared. Elegant ambiance and decor (though the seats are stained and in desperate need of stain removal). Always friendly and courteous service staff! One of our favorites for Asian food!!

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food5
ambience5
service5
value4

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