About Jacky's Waterplace Restaurant (Downtown, Providence)

Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.

200 Exchange Street
Providence, RI 02903
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Dining Style:
Casual Dining

Cuisines:
Contemporary Asian, Sushi, Pan-Asian

Hours of Operation:
Lunch:
Monday - Friday: 11:30am - 3:00pm

Dinner:
Monday - Thursday: 3:00pm - 10:30pm
Friday: 3:00pm - 11:00pm
Saturday: 1:00pm - 11:00pm
Sunday: 1:00pm - 10:00pm

Cross Street:
Stillman Street

Dress Code:
Business Casual

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(401) 383-5000

Website:
http://www.jackyswaterplace.com/

Catering:
We cater all special events Eastern and Western style.

Parking Details:
For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.

Public Transit:
We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.

Executive Chef:
Lin, Ming Liang

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Chef's Table, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine

Jacky's Waterplace Restaurant (Downtown, Providence) Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.6

service

4.5

ambience

4.6

value

4.2

Noise

Moderate

94% would recommend it to a friend

Scenic View (28)
Waterfront (27)
Romantic (25)
See All
Good for a Date (25)
Special Occasion (22)
Good for Birthdays (21)
Good for Groups (19)
Good for Anniversaries (18)
Authentic (17)
Creative Cuisine (16)
Fit for Foodies (14)
Business Meals (12)
Good Vegetarian Options (12)
Worth the Drive (12)
Quiet Conversation (12)
Healthy (11)
Pre/post Theatre (11)
Bar Seating (10)
Casual (10)
Fun (10)
Great for Lunch (10)
Handcrafted Cocktails (8)
People Watching (8)
Vibrant Bar Scene (8)
Hot Spot (7)
Notable Wine List (6)
Great for Outdoor Dining (6)
Neighborhood Gem (6)
Cozy (5)
Spicy (5)
Kid-friendly (4)
Comfort Food (4)
Happy Hour (4)
Late-night Find (4)
Tasting Menu (4)
Vegan (4)
Disabled Access (3)
Sunday Lunch (3)
Great for Brunch (2)
Paleo Friendly (2)
Quick Bite (2)
Great Beer (1)
Live Sports (1)
Seasonal (1)
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596 reviews
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·Dined 6 days ago

Loved the food, service could have been better.

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food5
ambience5
service3
value5

 
 (New England)·Dined 6 days ago

My wife and I are foodies. Jacky's has a fairly large menu but a lot of it is sushi so we weren't too concerned. I had a selection of sushi and poached sea bass with wonderful asparagus. The food is very good as is the service. It's a wonderfully quiet contemporary atmosphere. Will definitely return.

Tags: Handcrafted Cocktails, Business Meals, Romantic, Worth the Drive
Was this review useful to you?Yes·No·
food4
ambience5
service4
value4

 
·Dined on January 12, 2018

Vuthy was very accommodating and helpful! Great place to dine

Tags: Waterfront, Romantic, Scenic View, Great for Outdoor Dining, Special Occasion, Good for Birthdays, Good for a Date, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New England)·Dined on December 31, 2017

Always delicious!! This is a beautiful restaurant with gorgeous scenic views. The food is authentic and fantastic. Great varied menu. Quick, friendly, gracious service and staff. Top notch and a total gem!! It’s especially great for special occasions and treating guests. They love it!

Tags: Spicy, Good for Birthdays, Authentic, Bar Seating, Worth the Drive, Neighborhood Gem, Creative Cuisine, Pre/post Theatre, Sunday Lunch, Quiet Conversation, Good for a Date, Happy Hour, Fun, Waterfront, Good for Anniversaries, Healthy, Romantic, Special Occasion, Fit for Foodies, Good for Groups, Great for Lunch, Scenic View, Handcrafted Cocktails
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on December 31, 2017

Beautiful restaurant with great food. Perfect for a romantic night out.

Tags: Fit for Foodies, Authentic
Was this review useful to you?Yes·No·
food5
ambience5
service4
value5

vip
 (New England)·Dined on December 28, 2017

Still no comparing to this Jackie’s at this location! Service is always great, and managers have you feeling like family! We like our food spicy so favorite is Singapore chili prawns and a volcano special roll, but have yet to have a dish we don’t enjoy.

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food5
ambience5
service5
value5

vip
 (Charleston)·Dined on December 26, 2017

I wouldn't recommend this restaurant. Service was essentially nonexistent AND they managed to get our order completely wrong. Add this to the fact that we were hustled along to vacate the restaurant AND they reported us falsely as a No-Show to Open Table, and there was no redeeming quality to this experience.

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food2
ambience1
service1
value2

 
·Dined on December 25, 2017

We’ve made a tradition of going to Jackie’s on Christmas Day and it’s been fantastic.

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food5
ambience5
service5
value4

 
·Dined on December 25, 2017

Seated at a table in a side room when many other tables in main dining room we're available. Hope it wasn't because we were two guys and my date was not dressed up!

Tags: Scenic View, Good for a Date, Pre/post Theatre, Waterfront
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food4
ambience5
service4
value3

 
 (New England)·Dined on December 22, 2017

Jacky's offers a wide option of Asian dishes to enjoy and one of the best views of downtown Providence. Everything at Jacky's sparkles and with valet parking it is very easy to get to and relax. Sushi rolls are a specialty and the reason to keep returning.

Tags: Good for a Date, People Watching, Good Vegetarian Options, Pre/post Theatre, Scenic View, Good for Groups
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food4
ambience4
service4
value4

 
 (New England)·Dined on December 18, 2017

Always beautiful and cozy! The food is amazing! Al is the best!

Tags: People Watching, Good for Birthdays, Romantic, Tasting Menu, Good Vegetarian Options, Cozy, Fit for Foodies, Creative Cuisine, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (New England)·Dined on December 9, 2017

Had a fabulous evening out at Jacky’s. Hadn’t been there for a while and Went there for a friend’s birthday. It did not disappoint. Our service was fantastic and sushi was out of this world.

Tags: Special Occasion, Waterfront, Handcrafted Cocktails, Creative Cuisine
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food5
ambience5
service5
value5

 
 (New England)·Dined on December 2, 2017

We always have a good experience at Jacky’s: excellent food, consistently good wait staff, and a great location.

Tags: Good for Groups, Scenic View
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food5
ambience5
service5
value5

 
 (New England)·Dined on November 28, 2017

I love this restaurant! Food and drinks are amazing! Service is top notch and the view is awesome! Perfect pre-theater date !

Tags: Fit for Foodies, Healthy, Good for Birthdays, Quiet Conversation, Notable Wine List
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 26, 2017

Love the food, atmosphere and service( Johnny was amazing, very attentive)

Tags: Good for a Date, Fit for Foodies, Waterfront, Creative Cuisine, Quick Bite, Pre/post Theatre, Notable Wine List, Authentic, Vegan, Great Beer, Comfort Food, Quiet Conversation, Good Vegetarian Options, Paleo Friendly
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on November 25, 2017

Jackie's Waterfront was very surprising in many respects - more chic and polished than reviews implied. Easy valet parking on relatively busy Sat evening after Thanksgiving. Service was quick and efficient. Food overall very good - my wife ordered pad thai and not quite up to very high standard - the sushi was very good, but have had better... a very good value for a very nice location in downtown Providence.

Tags: Business Meals, Waterfront, Good Vegetarian Options
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food4
ambience5
service5
value4

vip
 (New England)·Dined on November 24, 2017

The food here is always superb, from the nime chow, the perfectly cooked seafood entrees to the fried tempura green tea ice cream. Or anything else you decide on. If you enjoy food with an Asian touch, Jacky's is a great choice.

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food5
ambience4
service4

 
·Dined on November 18, 2017

Service was excellent. Sushi and soups good. Curry noodles spiceless and dull, nothing but hot pepers. Have been here 2 times. Same thing , over priced for dull entrees. Great bars though. Cath

Tags: Happy Hour, Quick Bite
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food3
ambience5
service5
value3

vip
 (New England)·Dined on November 17, 2017

Sushi and drinks are great. Can't get better in Rhode island.

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food5
ambience5
service5

 
 (New England)·Dined on November 12, 2017

Service was great. The food was wonderful. Great value for your money

Tags: Romantic, Handcrafted Cocktails, Healthy, Quiet Conversation, Cozy, Good for Birthdays, Fit for Foodies, Worth the Drive, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New England)·Dined on November 7, 2017

Service was a bit slow for a Tuesday night - not sure if it was our waiters fault or the bar

Tags: Authentic
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food4
ambience4
service2
value4

 
 (New England)·Dined on November 5, 2017

Made a reservation for 4 at 830pm, front desk was rude, unwelcoming, and snobby, they said our table wasn’t ready it would be just a few minutes. Went back to front desk and to manager twice, we were not seated until 915pm - a 45 minutes wait with a reservation. The waiter was friendly but forgot a few things. The food was delicious and the view was perfect.

Tags: Waterfront
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food5
ambience4
service4
value3

 
·Dined on November 5, 2017

The reservation I made on open table ran 30-45 minutes behind. Service at the bar was subpar, we sat at the table for 20 minutes before our drink order was taken and also waited about 20 minutes for the bill.

Tags: Scenic View
Was this review useful to you?Yes·No·
food3
ambience4
service1
value3

vip
 (New England)·Dined on November 5, 2017

Really great place. Excellent atmosphere and generous portions

Tags: People Watching, Good for Groups
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food4
ambience5
service4
value4

 
 (New England)·Dined on November 4, 2017

They did a great job accommodating my whole family (including two children 7 and 5). The server was excellent, especially after my daughter spilled a whole beverage at the table. The team took care of it immediately and didn't make my daughter feel embarrassed. Regarding the food, I feel there is no much mediocre pan-Asian cooking around that this was an excellent departure. The duck was excellent, as was the sushi. The canal view was also a very nice touch.

Tags: Good for Anniversaries, Handcrafted Cocktails, Fit for Foodies, Scenic View, Waterfront
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food4
ambience5
service4
value4

 
·Dined on October 29, 2017

The waitress did a great job
She was kind a on time with everything.

Tags: Waterfront, Casual, Kid-friendly, Authentic, Spicy, Romantic, Good for Anniversaries, Hot Spot, Comfort Food, Special Occasion, Worth the Drive, Quiet Conversation, Bar Seating, Good for Birthdays, Healthy, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 26, 2017

Everything was delicious. The view was very nice indeed. The people that work there made us feel quite comfortable. We were well taken care of.

Tags: Healthy, Happy Hour, Bar Seating, Good Vegetarian Options, Vibrant Bar Scene, People Watching, Casual
Was this review useful to you?Yes·No·
food5
ambience5
service4
value4

 
 (New England)·Dined on October 21, 2017

Food was very good. Service was slow, 2 out 3 entrees were luke warm which means they were sitting on the counter waiting to be served. Drinks were great.
Thought prices for entrees were high for portion size.

Tags: Business Meals, Good for a Date
Was this review useful to you?Yes·No·
food4
ambience3
service3
value3

 
 (New England)·Dined on October 21, 2017

Always a pleasure to have a diner there)

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 14, 2017

This is One of my favorite Providence restaurants. The food is fresh, delicious and always cooked to order. The bar area is great, very comfortable. The service is always the same, impeccable. The restaurant is always spotless.

Tags: People Watching, Romantic, Good for Anniversaries, Bar Seating, Special Occasion, Good for Birthdays, Fun, Fit for Foodies, Hot Spot, Good for a Date, Disabled Access, Creative Cuisine, Good Vegetarian Options
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on October 14, 2017

Sushi and lettuce wraps outstanding. Really love ambience

Tags: Paleo Friendly, Waterfront, Fit for Foodies, Good Vegetarian Options
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food4
ambience5
service4
value3

vip
 (New England)·Dined on October 14, 2017

While we had to wait a while for our 8pm reservation, it was well worth it. It was obviously a very busy night there, but our server was attentive and apologized for the length of time it took for the food to be served. The food was excellent. I had the seafood egg drop soup, which was full of delicious seafood. Even better was my husband 's miso sea bass. Our table was at a window overlooking Waterplace Park and in an area quiet enough to catch up with the friends we dined with. A very enjoyable evening.

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food5
ambience5
service4

 
 (New England)·Dined on October 9, 2017

We went for lunch ... on holiday, so it was slow. We had a terrific waiter. All of the staff were friendly. Our appetizer was really good and my sushi was delicious! Definitely would recommend.

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food5
ambience5
service5

 
 (New England)·Dined on October 8, 2017

We were the with a group of 16 year old girl celebrating a birthday. I ordered a varied amount of appetizers and encourages them all to try something new. To my surprise they gobbled up most of the 10 appetizers (which were varied and quite good) and then ordered entrees but most were too full to enjoy the generous dinner portions. But that is what they have containers for......Overall really good service, nice atmosphere and just a great all around experience.

Tags: Special Occasion, Great for Outdoor Dining
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food4
ambience4
service4
value4

 
·Dined on October 7, 2017

Jacky’s never disappoints. The food and the service are excellent. The scenic view of the river is a bonus—especially during Providence WaterFire.

Tags: Tasting Menu, Scenic View
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New England)·Dined on October 7, 2017

we enjoyed our meal very much. But $3.00 for a cup of sweet sauce I thought a bit to much. Overall the food was excellent and the server was exceptional

Tags: Vegan, Casual, Bar Seating, Good Vegetarian Options, Disabled Access, Cozy, Hot Spot, Good for Birthdays, Romantic, Special Occasion, Worth the Drive, Late-night Find, Great for Lunch, Fit for Foodies, Quiet Conversation, Kid-friendly, Good for Anniversaries, Authentic, Scenic View, Good for Groups, Fun, Comfort Food, Creative Cuisine, Notable Wine List, Healthy, Vibrant Bar Scene
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 6, 2017

I've been to Jacky's Waterplace Restaurant before and had nothing but good experiences. The service is prompt and efficient and the food is delicious. They have a wide variety depending on what you feel like to eat. The overall restaurant is neat and kept clean and the greeting hostesses are attentive and help you right away.

Tags: Special Occasion, Waterfront, Good for Birthdays
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food5
ambience5
service5
value5

 
 (New England)·Dined on September 30, 2017

We had a great evening with friends who had never been to Jacky's. They loved the ambiance, food and service. It was a Waterfire night, which made the evening even more enjoyable

Tags: Creative Cuisine, Good for a Date, Special Occasion, Vibrant Bar Scene, Scenic View, Pre/post Theatre, Fun
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food4
ambience5
service5
value4

 
 (Phoenix)·Dined on September 30, 2017

Sushi did not taste very fresh, dessert was served frozen, the food wasn't bad but it was not worth the money we paid and I would choose other places over it in the future.

Tags: People Watching, Great for Outdoor Dining
Was this review useful to you?Yes·No·
food3
ambience5
service3
value2

vip
 (New England)·Dined on September 29, 2017

Our server was Johnny he was fantastic. Food was fantastic also!! Never had ok food or ok service.

Tags: Business Meals, Good for Groups, Good for a Date, Handcrafted Cocktails, Authentic, Great for Lunch, Happy Hour, Pre/post Theatre, Vegan
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

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