Jackie's Waterfront was very surprising in many respects - more chic and polished than reviews implied. Easy valet parking on relatively busy Sat evening after Thanksgiving. Service was quick and efficient. Food overall very good - my wife ordered pad thai and not quite up to very high standard - the sushi was very good, but have had better... a very good value for a very nice location in downtown Providence.
The food here is always superb, from the nime chow, the perfectly cooked seafood entrees to the fried tempura green tea ice cream. Or anything else you decide on. If you enjoy food with an Asian touch, Jacky's is a great choice.
Service was excellent. Sushi and soups good. Curry noodles spiceless and dull, nothing but hot pepers. Have been here 2 times. Same thing , over priced for dull entrees. Great bars though. Cath
Sushi and drinks are great. Can't get better in Rhode island.
Service was great. The food was wonderful. Great value for your money
Service was a bit slow for a Tuesday night - not sure if it was our waiters fault or the bar
Made a reservation for 4 at 830pm, front desk was rude, unwelcoming, and snobby, they said our table wasn’t ready it would be just a few minutes. Went back to front desk and to manager twice, we were not seated until 915pm - a 45 minutes wait with a reservation. The waiter was friendly but forgot a few things. The food was delicious and the view was perfect.
The reservation I made on open table ran 30-45 minutes behind. Service at the bar was subpar, we sat at the table for 20 minutes before our drink order was taken and also waited about 20 minutes for the bill.
Really great place. Excellent atmosphere and generous portions
They did a great job accommodating my whole family (including two children 7 and 5). The server was excellent, especially after my daughter spilled a whole beverage at the table. The team took care of it immediately and didn't make my daughter feel embarrassed. Regarding the food, I feel there is no much mediocre pan-Asian cooking around that this was an excellent departure. The duck was excellent, as was the sushi. The canal view was also a very nice touch.
The waitress did a great job
She was kind a on time with everything.
Everything was delicious. The view was very nice indeed. The people that work there made us feel quite comfortable. We were well taken care of.
Food was very good. Service was slow, 2 out 3 entrees were luke warm which means they were sitting on the counter waiting to be served. Drinks were great.
Thought prices for entrees were high for portion size.
Always a pleasure to have a diner there)
This is One of my favorite Providence restaurants. The food is fresh, delicious and always cooked to order. The bar area is great, very comfortable. The service is always the same, impeccable. The restaurant is always spotless.
Sushi and lettuce wraps outstanding. Really love ambience
While we had to wait a while for our 8pm reservation, it was well worth it. It was obviously a very busy night there, but our server was attentive and apologized for the length of time it took for the food to be served. The food was excellent. I had the seafood egg drop soup, which was full of delicious seafood. Even better was my husband 's miso sea bass. Our table was at a window overlooking Waterplace Park and in an area quiet enough to catch up with the friends we dined with. A very enjoyable evening.
We went for lunch ... on holiday, so it was slow. We had a terrific waiter. All of the staff were friendly. Our appetizer was really good and my sushi was delicious! Definitely would recommend.
We were the with a group of 16 year old girl celebrating a birthday. I ordered a varied amount of appetizers and encourages them all to try something new. To my surprise they gobbled up most of the 10 appetizers (which were varied and quite good) and then ordered entrees but most were too full to enjoy the generous dinner portions. But that is what they have containers for......Overall really good service, nice atmosphere and just a great all around experience.
Jacky’s never disappoints. The food and the service are excellent. The scenic view of the river is a bonus—especially during Providence WaterFire.
we enjoyed our meal very much. But $3.00 for a cup of sweet sauce I thought a bit to much. Overall the food was excellent and the server was exceptional
I've been to Jacky's Waterplace Restaurant before and had nothing but good experiences. The service is prompt and efficient and the food is delicious. They have a wide variety depending on what you feel like to eat. The overall restaurant is neat and kept clean and the greeting hostesses are attentive and help you right away.
We had a great evening with friends who had never been to Jacky's. They loved the ambiance, food and service. It was a Waterfire night, which made the evening even more enjoyable
Sushi did not taste very fresh, dessert was served frozen, the food wasn't bad but it was not worth the money we paid and I would choose other places over it in the future.
Our server was Johnny he was fantastic. Food was fantastic also!! Never had ok food or ok service.
We have been many times! It's always consistently great! We had theatre tickets and wanted something good and quick and that's what we got! Have never had a bad meal! Beautiful restaurant with great views! Great value for your money! Highly recommend this restaurant! A must in Providence!
We never go anywhere else for GREAT authentic Asian food. Great ambiance, excellent service and we all love Al!!!
Phenomenal food and atmosphere
Food and drinks were decent but nothing spectacular. Everything seemed a bit slow, though not terrible. It's not that Jacky's was bad, I just think there are better restaurants in the area.
From our hostess to our meal, everything was stellar. It was extremely busy, being waterfire... handled gracefully by all. Excellent food, looking forward to our next visit.
I made reservations weeks in advance that would coincide with waterfire and requested to have seats to see it with my family. They were not able to accommodate my request. It was a fantastic meal. Very loud in the restaurant. Easy valet parking. We left the restaurant and were able to see waterfire later (though not the lighting) while waiting for our car.
Excellent selection, fresh ingredients, amazing cocktails and the best sushi I've ever tasted!! Definitely worth the price, the drive, the wait, whatever!!
This is my favorite restaurant. We frequently dine here for special occasions, date night or a simple quick bite with friends. Unfortunately, the past 2 or 3 visits were a little disappointing. Once we are Sat we've had to wait a very long time just for someone to greet us. After that, everything about the service is just mediocre.. takes a while to receive drinks, server not personable, for the money we are spending and we just feel like we are a bother to the server is upsetting. Food is always amazing, never an issue with that. Both of us being in the industry we are very understanding, but as it kept happening we figured we would share our experience knowing the importance of feedback. Next time we will think twice about choosing your location with these experiences in mind.
Andrew our server was amazing. We have eaten at Jackys at least a dozen times. Each time has been better than the last.
Easy valet parking. Awesome views
We like the environment. The room temp was at the freezing level. Appetizers (sushi and cabbage) were good. Wine selection was extremely expensive. Entree food orders were not great! General tso's chicken was covered with a thick layer of very sweet sticky souse, salmon had a thick, sweet souse on which made the fish taste horrible. Teriyaki chicken was again too sweet. Duck was the only meat with no souse on, which was edible. We enjoyed the place due to good chat with friends, but food needs to be improved.
Great ambiance, service was great! Food was awesome loved it! Will come again soon!
Food and Service was beyond incredible. Unfortunately, our drinks (dirty martini and a cosmo) were very poor. My martini was served in a goblet and both drinks tasted like they weren't shaken. We will definitely return, very soon, but not for the drinks.
One of my favorite restaurants in RI. It has a great bar. Not noisy. Great for work events, anniversaries, birthdays or just a get together. You can be dressed up, business casual or nice jeans. I don't recommend shorts and flip flops but almost anything goes.
Great place. Drinks well made !!!