Jacky's Waterplace Restaurant (Downtown, Providence)

4.5
1272 Reviews
$30 and under
Contemporary Asian
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
If you do not see the time you'd like available on OpenTable.com, please feel free to call us directly and we will do our best to accommodate.

Support Jacky's Waterplace Restaurant (Downtown, Providence) during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 1272 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.6
ambience
4.3
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
RI
RIRae
New England
20 reviews
Dined on January 14, 2022
Overall5food5service5ambience5

We had a wonderful meal! Our server was delightful and made recommendations for the special sushi and for our shared main dish. We love Jacky’s! Can’t wait to dine there again!

l
luveatingout1
New England
42 reviews
Dined on January 8, 2022
Overall5food5service5ambience4

Close to authentic Asian cuisine. Highly recommend the Peking Duck. Great soups! Fresh sashimi as well as a wide selection of Sushi Rolls. Snow mountain is my favorite. Beautiful ambience as well as attentive service. It's a regular in our rotation for sure!

ST
ScottT
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

The staff provided exceptional service. The food was delicious and plentiful.

M
vipMerry
New England
107 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

The food was delicious. Unfortunately they ran out of decaf coffee on New Year’s Eve. They also ran out of Chinese Beer. Otherwise we had a great time

OT
vipOpenTable Diner
New England
5 reviews
Dined on December 31, 2021
Overall3food3service3ambience3

Wasn’t their best food, chilean sea bass was dry and I was taken aback that now is a service charge and tax on it

OT
OpenTable Diner
Caribbean
2 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

We had reservation at Jacky’s for New Years Eve. Good food. Service was excellent. Atmosphere was pretty. Elegant looking restaurant. We had window seat overlooking water place park and the biltmore. Sushi pizza was the best I’ve had. Nice crunch on bottom. Fresh tuna on top. Drinks were great. We were pleasantly surprised on New Years Eve as most places don’t put out their best food or service with the majority of people they turn over. Jacky’s did not disappoint. We had a great night.

SM
SamanthaM
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

Our favorite spot for sushi! Our server was exceptional, food was brought out fast, and everything tasted amazing.

KH
vipKateH
New England
30 reviews
Dined on December 29, 2021
Overall5food5service5ambience5

Pleasure to return to Jacky's after not having stopped by for a while! I love so many of their house special rolls, and usually get one of my favorites and try a new one. My husband likes pretty much all of their cooked entrees too. Super nice server and easy free valet parking.

ML
MichaelL
1 review
Dined on December 29, 2021
Overall5food5service5ambience5

We had a wonderful experience, as always! Looking forward to our next visit.

PB
PramilaB
1 review
Dined on December 28, 2021
Overall5food5service5ambience5

Good food wonderful ambiance
A little noisy.
Great views from the restaurants

TF
vipTracyF
New England
11 reviews
Dined on December 28, 2021
Overall5food5service5ambience5

Great atmosphere and view of water. The food was outstanding. Had Chinese for dinner and going back for sushi lunch. So many menu options it was too hard to choose.

SP
vipSueP
New York Area
3 reviews
Dined on December 28, 2021
Overall5food5service5ambience5

Anniversary

r
rmrm
New England
2 reviews
Dined on December 25, 2021
Overall5food5service5ambience5

We come every year. We always enjoy it. Our server was attentive and speedy.

OT
OpenTable Diner
1 review
Dined on December 24, 2021
Overall5food5service5ambience5

Fantastic food, excellent service and a beautiful restaurant

K
Kathy
Charleston
2 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

Not easy to find restaurants open on Christmas Eve, but this place is always open. We love to meet up with family here.

C
vipChloe
New England
64 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

Excellent as usual but the best part was when the hostess told the man behind me that he had to put on a mask. Thank you!

OT
OpenTable Diner
Naples
2 reviews
Dined on December 21, 2021
Overall5food5service5ambience5

Phenomenal!!!

Report
o
outofstate
New England
14 reviews
Dined on December 18, 2021
Overall5food5service5ambience5

Outstanding service with elaborate menu. The food is spectacular. Becky, our waitress, catered to our needs.

LD
vipLoveDiningOut
New England
1 review
Dined on December 15, 2021
Overall4food5service4ambience5

The bar service was very slow and the the place wasn't even packed.
Everything else was great!

DG
DinnerGuest
1 review
Dined on December 14, 2021
Overall2food3service1ambience4

Food took an extremely long time. We had 8 guests and each plate came out about 20 minutes apart. The sushi came out at least 30 minutes after those that ordered hot food. 4 ordered hot food and 4 ordered sushi and those that had hot food were completely finished and plates cleared before the sushi arrived.

B
vipBruinfan
New England
8 reviews
Dined on December 11, 2021
Overall5food5service5ambience5

Another excellent meal, service was great and so was the food.

OT
OpenTable Diner
New England
1 review
Dined on December 10, 2021
Overall5food5service5ambience5

Excellent food and service during prime time

VN
VNKT
1 review
Dined on December 10, 2021
Overall5food5service5ambience5

Absolutely delicious food, a lot more inexpensive than I thought it would be! Great atmosphere and excellent service.

SL
SharonL
New England
3 reviews
Dined on December 4, 2021
Overall4food4service4ambience4

The establishment appeared to be struggling with not enough 'waitstaff'...

OT
vipOpenTable Diner
New England
1 review
Dined on December 4, 2021
Overall1food1service1ambience1

We experienced a very different Jacky’s last evening. Unfortunately, our drinks took 35+ minutes to arrive and they couldn’t make my martini due to a lack of shakers so they brought me the warm ingredients to make it myself at the table. It took our friend 1 hour to get a coke. Lastly, my Meal I ordered was wrong and had to be returned. We won’t be returning

OT
vipOpenTable Diner
New York Area
1 review
Dined on December 4, 2021
Overall1food4service1ambience3

Awful experience at Jackys. Not sure I will ever consider it for a dinner downtown anymore. Extremely long wait for anything, incompetent wait staff, and an incredibly rude bartender. Jackys lost a long time customer after tonight. Much better places to go downtown and spend your money.

OT
OpenTable Diner
1 review
Dined on December 4, 2021
Overall1food4service1ambience5

The food was good and the ambiance was wonderful as always, but the service was absolutely terrible and the overall experience ruined our party’s night. Knowing it was going to be a busy night downtown, we made a reservation for 5pm before an 8pm show at PPAC. We walked in to the manager bickering with staff at the front desk. After we were seated, no one ever greeted us. We called a server over after sitting for 35 minutes to see if we had a sever, and she finally sent our waitress over. She took our drink order, and for another 10-15 minutes we still had no drinks. At this point, a member of our party spoke with one of the managers about the situation. The waitress finally brought our drinks, apologetically, and took our food order. The food came out in a reasonable amount of time, but we waited once again at the end for our check to be run. The entire experience was almost three hours, for 2 rounds of drinks and our food (apps and entrees which we had asked to come out at the same time). It was clear to us that this was not the waitress’s fault, it was the totally inept management. She was a new waitress and no one (at all, including other servers, the bussers, the hostess, or the managers) were supervising her or helping her. She was clearly overwhelmed, and they just let her sink, and in doing so ruined our whole experience. Management was completely unapologetic when we brought it their attention. They could have cared less. I have worked at restaurants downtown for fifteen years, and I know how stressful busy nights can be. But the management’s total lack of regard for their customers and their own staff was completely off putting. I will no longer be going to any Jacky’s restaurants, and I strongly suggest avoiding their restaurant downtown in particular.

OT
OpenTable Diner
1 review
Dined on November 30, 2021
Overall5food5service5ambience5

Excellent service, food was incredible. Will certainly be back!

F
vipFolie
New England
10 reviews
Dined on November 30, 2021
Overall3food3service4ambience4

Very reasonable lunch specials. Soup was a more gelatinous than usual, but tasty. I asked to substitute tofu for shrimp and was told it would be an extra charge. Really ? I would’ve thought shrimp cost more. Our server Chris was a champion ! Quite busy and she seemed to be handling the room single-handedly.

OT
OpenTable Diner
New England
2 reviews
Dined on November 20, 2021
Overall5food5service5ambience5

Our waitress was attentive and personable. The food was delicious and the ambience was warm and inviting. Was thankful the valet was still an option.

LL
LoriL
1 review
Dined on November 19, 2021
Overall5food5service5ambience5

The service was wonderful and food was great as always. With what we ordered we had a true tour of Asia!

a
amrar
New England
26 reviews
Dined on November 18, 2021
Overall5food4service5ambience5

Fantastic service Five Star from the Valets that greeted us and took our car.
The hostess and best of all our waitress. It has been quite a while since I have been to a restaurant that was adequately staffed and received outstanding service.

Food was good and fun
Drinks were good as well
View is great

LB
LeonB
Cincinnati
6 reviews
Dined on November 18, 2021
Overall5food5service5ambience5

Great food, even better service from Becky and did not feel rushed. Great place to eat.

OT
vipOpenTable Diner
Orlando
4 reviews
Dined on November 16, 2021
Overall2food2service4ambience4

We have been here several times prior to covid...the entrees were all cold. We ordered general tso chicken for 5 people to celebrate my daughters birthday. The brocolli was ice cold. Wont be returning as this was quite disappointing.

OT
OpenTable Diner
Chicago
2 reviews
Dined on November 16, 2021
Overall5food5service4ambience5

Great sushi. Nice ambience

OT
OpenTable Diner
New England
4 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

Fantastic dinner out for my best friend’s bachelor party. Food was delicious. As was the sake. Becky was the real star of the show.

g
grachem
1 review
Dined on November 13, 2021
Overall5food5service4ambience4

Great place for a quick bite and drinks. We didn't do dinner.

I
vipItaly
Orange County
13 reviews
Dined on November 11, 2021
Overall5food5service5ambience5

Like this place - from food, drinks, to service to beautiful view. My first choice restaurant anytime i visit Providence.

PM
PatriciaM
New England
3 reviews
Dined on November 9, 2021
Overall5food5service5ambience5

My boyfriend drove in from Long Island and I thought Jacky’s would be perfect for him as he owns 5 of his own restaurants! Well it certainly did not disappoint!! We sat at the bar and our bartender was lovely and oh so gracious! The food was as always DELICIOUS! Jacky’s made me so proud to show off what Rhode Island has to offer!!

OT
OpenTable Diner
New England
8 reviews
Dined on November 8, 2021
Overall5food5service5ambience5

Get together to celebrate 2 birthdays! Waiter was awesome and as always food was delicious! One of our favorite places!

FAQs

Jacky's Waterplace Restaurant (Downtown, Providence) offers takeout which you can order by calling the restaurant at (401) 383-5000.

Jacky's Waterplace Restaurant (Downtown, Providence) is rated 4.5 stars by 1272 OpenTable diners.

Jacky's Waterplace Restaurant (Downtown, Providence) does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/jackys-restaurant-ri/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.