Jacky's Waterplace Restaurant (Downtown, Providence)

4.5
1173 Reviews
$30 and under
Contemporary Asian
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
If you do not see the time you'd like available on OpenTable.com, please feel free to call us directly and we will do our best to accommodate.

Support Jacky's Waterplace Restaurant (Downtown, Providence) during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 1173 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.2
service
4.5
ambience
4.3
value
Noise · Moderate
98% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined 3 days ago
Overall5food5service5ambience5

Loved this place. Nice and quaint. Food was delicious and the scenery was beautiful.

p
paulr
New York Area
2 reviews
Dined 3 days ago
Overall3food3service3ambience4

Most of food was delicious but grilled chicken wasn’t actually grilled ( cooked fully, just not grilled). Meal came out same time as appetizers. Limited beer menu.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall1food1service2ambience4

Sushi was very good , other food eg half duck, general Tao below par. Cocktail drinks very below standard.

z
vipzenkie
New England
3 reviews
Dined on June 15, 2021
Overall5food5service5ambience5

We had all seafood dishes and everything was excellent, both hot entries and sushi.

OT
OpenTable Diner
New England
6 reviews
Dined on June 12, 2021
Overall3food5service3ambience4

We love this place but management needs to improve. Way understaffed for the reservations. Our waitress was awesome but had way too many tables which caused slow service. There was only 5 wait staff which of normally 20 for a Saturday night.

OT
vipOpenTable Diner
New England
10 reviews
Dined on June 12, 2021
Overall5food5service5ambience4

My wife and I have been coming to Jacky’s for years and have never been disappointed. The quality of the food and service are consistently good and a they provide an excellent value for the product. Jacky’s is one of our go-to places when we are in downtown Providence. Very happy to see that they survived the pandemic and that the restaurant was full of customers last night.

JM
JaysonM
New York Area
2 reviews
Dined on June 10, 2021
Overall5food5service3ambience5

Great value for the money, food was fantastic and very well done and extremely fresh.
A must for great sushi.

DC
vipDCC10
New England
19 reviews
Dined on June 9, 2021
Overall5food5service5ambience5

Beautiful restaurant. Beautiful outdoor seating/setting. Romantic restaurant. Great food.

S
vipSteve
New England
2 reviews
Dined on June 8, 2021
Overall5food5service5ambience5

Fine spot with a patio on the river.

OT
OpenTable Diner
San Francisco
1 review
Dined on June 5, 2021
Overall1food5service1ambience4

While I am empathetic about the fact most restaurants are short staffed, restaurants should book accordingly. We made reservations at 8:45pm and didnt get a drink until an hour in. We received an incorrect dinner order and literally were left felt that we were forgotten about

AC
AvaC
New England
1 review
Dined on June 5, 2021
Overall5food5service5ambience5

Best Sushi Seafood fried rice and Bomba for dessert is the best

DV
vipDianeV12345
New England
31 reviews
Dined on June 5, 2021
Overall5food5service5ambience5

Our dinner was excellent we can't wait to go back.

SD
SujeiD
New England
3 reviews
Dined on June 4, 2021
Overall5food5service5ambience5

Amazing food and service

PB
PaigeB
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

All the staff was very kind and our bartender Peter was wonderful!

RK
RaviK
New England
5 reviews
Dined on May 28, 2021
Overall5food5service5ambience5

The group I was with started the night at the bar and then were seated for dinner. Everyone enjoyed their meals and drinks and we were satisfied with the service. The food here is exceptional and I wild definitely come back.

OT
OpenTable Diner
1 review
Dined on May 28, 2021
Overall5food5service4ambience4

It was a great experience very polite, all the sushi was amazing especially jackys cake, entrees were awesome the steak is cooked perfect easy to cut. Great experience all around

MD
MedDocNyc
New York Area
22 reviews
Dined on May 27, 2021
Overall4food4service4ambience3

It was nice to be back. Food was great and service excellent.

OT
OpenTable Diner
1 review
Dined on May 25, 2021
Overall5food1service3ambience5

My birthday!!!

N
Nagi
New England
2 reviews
Dined on May 24, 2021
Overall5food5service5ambience4

I came here for my birthday diner, the food was really good .. I'll definitely comeback

C
vipChloe
New England
61 reviews
Dined on May 22, 2021
Overall5food5service5ambience5

Excellent as usual. I had Nime Chow and the stir fried fresh lobster. It was amazing. Have been here before and will certainly return.

OT
OpenTable Diner
New England
1 review
Dined on May 22, 2021
Overall4food5service1ambience4

Everything was fine until the manager decided to argue with me about steak temps because I ordered medium but it came out medium well twice. Mind you , I’m a kitchen manager for a living.

MC
MelissaC
1 review
Dined on May 22, 2021
Overall5food5service5ambience5

Food was good atmosphere was great view is perfect

OT
OpenTable Diner
New England
1 review
Dined on May 21, 2021
Overall3food3service4ambience5

The decor and overall ambiance are great. Out server was helpful and honest about her preferences, customer preferences, etc. Ordered the sweetheart roll, mr. lonely, eel & avocado maki as well as gyoza and crab rangoon. The Mr. Lonely was good, but not spectacular.
Overall the food is simply okay.

FR
vipFREDK
Tampa
23 reviews
Dined on May 21, 2021
Overall5food5service5ambience5

Great food varied menu - great service - great views of the city - valent parking

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on May 21, 2021
Overall5food5service5ambience5

Excellent food and fantastic service!

MH
MargaretH
1 review
Dined on May 20, 2021
Overall4food4service5ambience5

Great sushi! Great food! Will definitely come back with more friends.

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on May 20, 2021
Overall2food1service2ambience3

Overpriced for the quality of food. Tom yum soup was like water broth. Service was slow.

SB
vipSandraB
New England
4 reviews
Dined on May 20, 2021
Overall5food5service5ambience5

Great all around!!

OT
OpenTable Diner
New England
1 review
Dined on May 16, 2021
Overall3food4service1ambience3

Rude service.

LG
LeslieG
Orlando
15 reviews
Dined on May 15, 2021
Overall3food5service4ambience4

Love this restaurant. But like everyone else they need more help. One service quit in the middle of her shift! Our server was running like a nut.

KF
KFD1160
Los Angeles
5 reviews
Dined on May 15, 2021
Overall4food3service5ambience5

Our first visit here having just moved to the neighborhood (its a one-minue walk from where we're living). Beautiful ambience, extensive menu, spectacular service (Meghan, our server was as good as it gets), and a relaxing vibe, if a little loud as the open floorplan leads bar noise to travel throughout the dining area. The only slight disappointment was the food itself. It seemed to lack some real flavor, it was just a little shy in that area whether that was in the sushi, appetizers or entrees. We'll go back because the overall experience was terrific and we'll try other menu items to see if there might be better choices.

MD
MDMD
Orlando
5 reviews
Dined on May 15, 2021
Overall3food3service3ambience4

Always a lovely location. Furniture looks tired with stained upholstery. Very slow the Saturday we were there - only one other couple indoors, but we waited more than 30 mins for menus. Food was lukewarm when delivered and not nearly as good as it was last year.

d
deeb
1 review
Dined on May 14, 2021
Overall3food4service3ambience5

Waiter did not understand us when we asked two questions. What is in the sauce and if poured on or mixed throughout. Also asked for sweet and sour toppings to be on the side, he questioned sauce and we said yes and specified the fruit mixture too. Plate comes out... sauce on the side but not the fruit-veg mix which we specifically said.
He also did not use our money that we left to pay bill. He came back with change for the entire amount so then we had to ask for different change. Had he just used the money to pay the bill like we said, just return the change, we would not have had to make change again. No refills were offered on our soft beverages. No dessert offered. The service was subpar. The food was excellent. My friend has intolerances and said she would risk it because he could not tell us anything about the sauce. Communication is so important in the restaurant business.

OT
OpenTable Diner
New England
3 reviews
Dined on May 12, 2021
Overall2food2service1ambience3

This place use to be good. I use to enjoy coming here a lot. My last experience makes me want to scratch this resturant off my list. The food quality has gone down drastically, the service was nothing to write home about. The waitress forgot multiple items in our order and each time we reminded her, she still forgot to bring an item! Service was very slow (it was not a busy night). I ordered a mojito and it tasted like trash, the local pub down the street makes a better mojito, I believe a new born can put together a better drink than the mojito I was served. I rejected the mojito and requested a beer. Again another bad decision, the beer was not even cold, the most insulting part was that they topped my beer with a stale old funny looking lime. My son requested oranges juice and it was also bad. Management here need to re-examine quality. Do not blame COVID-19 for poor quality.

A
Akos
New England
1 review
Dined on May 9, 2021
Overall5food5service2ambience4

Loved the food. Busy night because it was Mother’s Day so it was quite loud too and the food took longer.

EN
ElizabethN
New England
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Wonderful staff, quick service, delicious food and affordable,quick service

G
vipGoodnightout99
New England
17 reviews
Dined on May 4, 2021
Overall5food5service5ambience5

It was time to get some clients together and get a nice business lunch in this late covid19 era. Jacky's is a wonderful place, with great food, service and ambience.
Highly recommend.

c
vipcaliflvr
Washington DC
55 reviews
Dined on May 2, 2021
Overall5food5service5ambience5

Graduation celebration with a large group and everything was great!

OT
OpenTable Diner
New England
1 review
Dined on April 27, 2021
Overall5food5service5ambience5

Great place to have a nice outing with your friends. Our waiter was super nice

OT
vipOpenTable Diner
New England
12 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Date night with great friends

FAQs

Jacky's Waterplace Restaurant (Downtown, Providence) offers takeout which you can order by calling the restaurant at (401) 383-5000.

Jacky's Waterplace Restaurant (Downtown, Providence) is rated 4.5 stars by 1173 OpenTable diners.

Jacky's Waterplace Restaurant (Downtown, Providence) does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/jackys-restaurant-ri/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.