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Jacky's Waterplace Restaurant (Downtown, Providence), Providence, RI
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Jacky's Waterplace Restaurant (Downtown, Providence)

4.7
4.7
1550 Reviews
$30 and under
Contemporary Asian
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
If you do not see the time you'd like available on OpenTable.com, please feel free to call us directly and we will do our best to accommodate.

Make a reservation

2 people

7:00 PM


Booked 35 times today

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary Asian, Sushi, Pan-Asian
  • Hours of operation
    Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 12:30 pm–10:30 pm Sun 12:30 pm–9:30 pm
  • Phone number
    (401) 383-5000
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Lu, JingLong
  • Catering
    We cater all special events Eastern and Western style.
  • Private party facilities
    Corporate Meetings, Pharmaceutical Events, Banquets, etc.
  • Private party contact
    Albert Kwong: (401) 383-5000
  • Neighborhood
    Providence
  • Cross street
    Stillman Street
  • Parking details
    For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
  • Public transit
    We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.
  • Additional
    Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
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What 1,550 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.6Ambience
  • 4.4Value

NoiseModerate

Loved For

  • Providence County

    Great for scenic views

1,550 Reviews
  1. Jenn12

    New York Area

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful atmosphere and pleasant, helpful staff. Ask them to recommend something- you won’t be disappointed. Miso = fresh & tasty

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  2. MelissaC522

    Greater Boston

    11 reviews

    vip
    4.0

    11 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The place was buzzing with happy people :) We had a delightful time, food was well plated and perfectly tasty. Service was busy, and attentive. We will definitely be returning :)

    Is this helpful?

  3. JamesW

    Greater Boston

    103 reviews

    vip
    5.0

    103 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Sushi pizza was tasty and innovative, at least for me. My spouse enjoyed the steak tips. Our wine and martini were great

    Is this helpful?

  4. Mlcap53

    Greater Boston

    54 reviews

    vip
    5.0

    54 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Exceptional service. Wonderful cocktails. Delicious food.

    Is this helpful?

  5. MichaelH

    Greater Boston

    5 reviews

    vip
    2.0

    5 reviews

    Dined on November 26, 2023

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4
    Very unexpected but just a terrible experience. Maybe it was being a Sunday evening after a long weekend but it felt like there was no management on site. New server was pleasant enough but floundering and his co-workers seemed to be watching his struggles for entertainment. Bartender completely out to lunch, each round taking 20 minutes. Just not what you would expect from Jacky’s and never such an experience at Mineral Spring location.

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  6. scottr

    Greater Boston

    19 reviews

    vip
    5.0

    19 reviews

    Dined on November 24, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food, good service. I recommend it to anyone.

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  7. christine

    Greater Boston

    5 reviews

    vip
    4.0

    5 reviews

    Dined on November 18, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and service always good and on point. Definitely recommend trying this place.

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  8. OpenTable Diner

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on November 16, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    beautiful location! service was great! food and drinks will bring us back for sure

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  9. BethH

    1 review

    3.0

    1 review

    Dined on November 10, 2023

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    disappointed in food, expensive for what was ordered, and wait staff did not come back to check on food after delivered, never offered additional drink orders or dessert.

    1 person found this helpful

  10. JoannaL

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on November 10, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful decor in vibrant colors with chic lighting touches, cozy seating and views of the city and river through floor to ceiling windows. Server was prompt, efficient and friendly. The food was delicious as well as elegantly presented, and many dishes had intricate, delightful plating!

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  11. JonathanP

    1 review

    3.0

    1 review

    Dined on November 5, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    We went during Waterfire a few years ago and the experience was great. This time it was much worse. We waited an hour longer than our reservation, barely had any service, and the food was mediocre. I don’t know what changed but it was not the superior experience we had in 2015.

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  12. MarkM

    Caribbean

    4 reviews

    3.0

    4 reviews

    Dined on November 4, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Keep in mind this review is based on my experience on an extremely busy Saturday night. Restaurant overbooked reservations, I’ve never had to wait a substantial amount of time for an open table reservation. They told us 20-25 minute delay when we arrived and were actually seated almost 1 hour after reservation. Otherwise, food and drinks were ok/good (drinks took a while to be served).

    1 person found this helpful

  13. iate

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on November 4, 2023

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 3
    Waited 45 mins after our reservation. Did mentioned on the notes it was our anniversary and nothing was done or even mentioned so it felt like just a regular nite out.

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  14. KimO

    Greater Boston

    135 reviews

    vip
    4.0

    135 reviews

    Dined on November 4, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Very busy during Waterfire. Food expensive but portions generous. Service attention declined as restaurant got busier. Disappointed to not get a table with a view given how far in advance the reservation was booked

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  15. BernieC

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on October 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    amazing restaurant.....perfect setting and great food. Valet paring is the best and a great dining experience

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  16. Cece

    Greater Boston

    16 reviews

    4.0

    16 reviews

    Dined on October 15, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    First visit Great good Great value Only complaint was the drinks - not so tasty but didn’t ruin our night We were there on a busy night Place was mobbed but we were able to be seated ahead of our reservation time Valet was quick to return car We will definitely return

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  17. jameshan

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on October 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is my favorite restaurant in Providence, RI because it has great view to water fire show and valet parking

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  18. georgeh

    Tampa

    4 reviews

    5.0

    4 reviews

    Dined on October 13, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a fabulous dining experience. Entire experience including valet parking, being welcomed, promptness and attentiveness of staff were all awesome. Prices are in line with other venues in that area. Overall I look forward to my next trip to Providence and Jacky’s!

    Is this helpful?

  19. MaryC

    Greater Boston

    13 reviews

    vip
    4.0

    13 reviews

    Dined on October 8, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    Our waitress was excellent. She never rushed us and had a very pleasant personality.

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  20. Mc311

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined on October 6, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Always good food and drinks! Our server was very good and she made the evening fun. It was my girlfriend's surprise birthday dinner and the team there were very helpful making it memorable 😃

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  21. EvaI

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined on October 6, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our favorite go to for dinner in the city with great view of the river.

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  22. J0FF

    New York Area

    14 reviews

    vip
    3.0

    14 reviews

    Dined on September 30, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    The biggest piece of advice I can give is to resist the urge to go to Jacky’s on a Waterfire night. Reservations are useless, no matter how in advance you make them. A reservation simply guarantees you’ll eat and not be turned away. We waiting a solid 15-20 minutes and did not get a table near any window, even this this was requested weeks and weeks in advance. Our reward? A table too small for our party of 7. Food was good. Service was OK- 1 guy trying to do it all but just couldn’t.

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  23. DBo99

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on September 30, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful food and drinks. Chang was the best waitress and did a masterful job

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  24. DharmanH

    Greater Boston

    9 reviews

    vip
    5.0

    9 reviews

    Dined on September 30, 2023

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4
    It was water fire night and it was a bit crowded . But the management was great. The server was a bit rushed but we love coming there for the ambiance and the food

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  25. Veggie

    1 review

    3.0

    1 review

    Dined on September 30, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Not very many vegetarian options on the menu. The items I ordered were underwhelming and very greasy. Ambiance was sort of dreary. Disappointing. I would not go back.

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  26. Diner1

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined on September 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 3
    Jackie's is a wonderful spot. We always enjoy going there and the staff is great too. The only reason I gave a 3 star rating for ambience was because of the awkward noise coming from the wall we were seated against. It sounded like a cricket, only mechanical. It was odd, probably a one time thing. But I highly recommend Jackie's.

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  27. OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined on September 26, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    We visited Jacky’s for a family dinner. We sampled a couple of appetizers,drinks and one main course. The Hana lychee sake was so good that I was ready to devour another bottle of it. We ordered for miso soup, prawn tempura, crab rangoon and chicken wings with chilli. For the main course, we got firecracker sushi and General Tso’s Fish. It comes with a side of rice. The portion size is humongous. Overall such a great dining experience. Our server was prompt and super sweet. We loved it.

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  28. MichaelS

    Greater Boston

    1 review

    4.0

    1 review

    Dined on September 23, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The food and service was very good, my wife and I had a very good experience.

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  29. JoelleJ

    1 review

    5.0

    1 review

    Dined on September 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The best sushi I've had in New England. Will definitely return.

    Is this helpful?

  30. davidl

    1 review

    3.0

    1 review

    Dined on September 22, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    The noise level was over the top not the relexing night we were looking for

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  31. scottr

    Greater Boston

    19 reviews

    vip
    5.0

    19 reviews

    Dined on September 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had a wonderful dining experience yesterday. We sat out on the patio outside and enjoyed the view and found it to be very relaxing outside. The food was great and our waiter was terrific. Highly recommended.

    Is this helpful?

  32. Paular

    Rhode Island

    167 reviews

    vip
    5.0

    167 reviews

    Dined on September 15, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful food!!! Large portions too!!! Service was great!!!

    Is this helpful?

  33. OpenTable Diner

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on September 12, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a nice time dinner and drinks were great. We had edamame , pineapple fried rice , general Tso chicken , and lychee martinis delicious.

    Is this helpful?

  34. chrissycif

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on September 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and great food! Went with our college aged kids and it was a great dining experience

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  35. MichaelL

    1 review

    5.0

    1 review

    Dined on September 10, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went last night as you had fire water on display. I know the place was packed. We got right in the food was excellent. Our waitress was great. I would highly recommend it.

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  36. ConnieS

    Greater Boston

    1 review

    5.0

    1 review

    Dined on September 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Busy night, but staff were very accommodating and the food was deliciously prepared. Food was fresh and appealing. Waitstaff was very busy, but pleasant without rushing us. I had brought three new people to the restaurant based on my previous experience and would definitely recommend and dine there again.

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  37. OpenTable Diner

    Greater Boston

    1 review

    4.0

    1 review

    Dined on September 9, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great service nice upscale place to bring the family (if needed) :)

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  38. salty

    Washington DC

    12 reviews

    5.0

    12 reviews

    Dined on September 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    My wife and I love coming to this place. View is great, the food is great, and that they have robots help to deliver the food is quite an experience. Well actually, I imagine it's quite an experience, but we've never actually had one of the droids bring us our food. Is there something special we have to request for that?

    Is this helpful?

  39. GillianKing

    Greater Boston

    39 reviews

    vip
    5.0

    39 reviews

    Dined on September 4, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    An overall great experience. We ate the tempura prawns, black pepper beef and duck. It was all spectacular. Not at all greasy! We had a fantastic server. Prompt, but not annoying. He was a very nice and well informed gentleman.

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  40. cowboyRI

    Greater Boston

    14 reviews

    5.0

    14 reviews

    Dined on September 3, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Some friends were in from out of state, and so I brought them here for some sushi and other culinary delights. From the sushi pizza to the 'sushi regular' and the 'General Tao's chicken breast with fresh broccoli', as well as others, they were all delicious and beautifully served. The service was outstanding and even the electronic server was funny when it delivered our appetizers. We hope to return again soon to enjoy other delights.

    Is this helpful?

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
  • Physical distancing

    • Limited number of seated diners
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking

FAQs

Jacky's Waterplace Restaurant (Downtown, Providence) offers takeout which you can order by calling the restaurant at (401) 383-5000.

Jacky's Waterplace Restaurant (Downtown, Providence) is rated 4.7 stars by 1550 OpenTable diners.

Jacky's Waterplace Restaurant (Downtown, Providence) does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 35 times today

Order delivery or takeout

Google Map for Jacky's Waterplace Restaurant (Downtown, Providence)

200 Exchange Street, Providence, RI 02903

Dining areas

Additional information

  • Cross street
    Stillman Street
  • Neighborhood
    Providence
  • Hours of operation
    Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 12:30 pm–10:30 pm Sun 12:30 pm–9:30 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary Asian, Sushi, Pan-Asian
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
  • Public transit
    We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Lu, JingLong
  • Additional
    Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Phone number
    (401) 383-5000
  • Catering
    We cater all special events Eastern and Western style.
  • Private party facilities
    Corporate Meetings, Pharmaceutical Events, Banquets, etc.
  • Private party contact
    Albert Kwong: (401) 383-5000
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

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