Jacky's Waterplace Restaurant (Downtown, Providence), Providence, RI

Shanghai Noodle - Jacky's Waterplace Restaurant (Downtown, Providence), Providence, RI

Pineapple Fried Rice - Jacky's Waterplace Restaurant (Downtown, Providence), Providence, RI

Jacky's Waterplace Restaurant (Downtown, Providence)

Name: Jacky's Waterplace Restaurant (Downtown, Providence)
Address: 200 Exchange Street, Providence, RI, United States, 02903
Telephone: (401) 383-5000
Price range: $30 and under
Rating: 4.7

4.7

1550 Reviews

$30 and under

Contemporary Asian

Top Tags:

Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
If you do not see the time you'd like available on OpenTable.com, please feel free to call us directly and we will do our best to accommodate.

Make a reservation

Party Size

2 people

DateTime

Dec 10, 2023

7:00 PM

Booked 35 times today

Order delivery or takeout

Dining areas

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
Contemporary Asian, Sushi, Pan-Asian
Hours of operation
Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 12:30 pm–10:30 pm Sun 12:30 pm–9:30 pm
Phone number
(401) 383-5000
Website
http://www.jackyswaterplace.com/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Business Casual
Executive chef
Lu, JingLong
Catering
We cater all special events Eastern and Western style.
Private party facilities
Corporate Meetings, Pharmaceutical Events, Banquets, etc.
Private party contact
Albert Kwong: (401) 383-5000

Location
200 Exchange Street, Providence, RI 02903
Neighborhood
Providence
Cross street
Stillman Street
Parking details
For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
Public transit
We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.
Additional
Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Gift card

Send gift cards instantly by email or print to present in person.

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Popular dishes

What 1,550 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7

4.7 based on recent ratings

4.6Food
4.6Service
4.6Ambience
4.4Value

Noise • Moderate

Loved For

Providence County
Great for scenic views

1,550 Reviews

J
Jenn12
New York Area
1 review
5.0
1 review
Dined 3 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Beautiful atmosphere and pleasant, helpful staff. Ask them to recommend something- you won’t be disappointed. Miso = fresh & tasty
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MC
MelissaC522
Greater Boston
11 reviews
vip
4.0
11 reviews
Dined 7 days ago
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
The place was buzzing with happy people :) We had a delightful time, food was well plated and perfectly tasty. Service was busy, and attentive. We will definitely be returning :)
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JW
JamesW
Greater Boston
103 reviews
vip
5.0
103 reviews
Dined 7 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Sushi pizza was tasty and innovative, at least for me. My spouse enjoyed the steak tips. Our wine and martini were great
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M
Mlcap53
Greater Boston
54 reviews
vip
5.0
54 reviews
Dined 7 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Exceptional service. Wonderful cocktails. Delicious food.
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MH
MichaelH
Greater Boston
5 reviews
vip
2.0
5 reviews
Dined on November 26, 2023
1. Overall 2
2. Food 4
3. Service 1
4. Ambience 4
Very unexpected but just a terrible experience. Maybe it was being a Sunday evening after a long weekend but it felt like there was no management on site. New server was pleasant enough but floundering and his co-workers seemed to be watching his struggles for entertainment. Bartender completely out to lunch, each round taking 20 minutes. Just not what you would expect from Jacky’s and never such an experience at Mineral Spring location.
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s
scottr
Greater Boston
19 reviews
vip
5.0
19 reviews
Dined on November 24, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Good food, good service. I recommend it to anyone.
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c
christine
Greater Boston
5 reviews
vip
4.0
5 reviews
Dined on November 18, 2023
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 5
Food and service always good and on point. Definitely recommend trying this place.
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OT
OpenTable Diner
Greater Boston
5 reviews
5.0
5 reviews
Dined on November 16, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
beautiful location! service was great! food and drinks will bring us back for sure
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BH
BethH
1 review
3.0
1 review
Dined on November 10, 2023
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 3
disappointed in food, expensive for what was ordered, and wait staff did not come back to check on food after delivered, never offered additional drink orders or dessert.
1 person found this helpful
JL
JoannaL
New York Area
4 reviews
5.0
4 reviews
Dined on November 10, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Beautiful decor in vibrant colors with chic lighting touches, cozy seating and views of the city and river through floor to ceiling windows. Server was prompt, efficient and friendly. The food was delicious as well as elegantly presented, and many dishes had intricate, delightful plating!
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JP
JonathanP
1 review
3.0
1 review
Dined on November 5, 2023
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 3
We went during Waterfire a few years ago and the experience was great. This time it was much worse. We waited an hour longer than our reservation, barely had any service, and the food was mediocre. I don’t know what changed but it was not the superior experience we had in 2015.
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MM
MarkM
Caribbean
4 reviews
3.0
4 reviews
Dined on November 4, 2023
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 4
Keep in mind this review is based on my experience on an extremely busy Saturday night. Restaurant overbooked reservations, I’ve never had to wait a substantial amount of time for an open table reservation. They told us 20-25 minute delay when we arrived and were actually seated almost 1 hour after reservation. Otherwise, food and drinks were ok/good (drinks took a while to be served).
1 person found this helpful
i
iate
New York Area
3 reviews
3.0
3 reviews
Dined on November 4, 2023
1. Overall 3
2. Food 4
3. Service 5
4. Ambience 3
Waited 45 mins after our reservation. Did mentioned on the notes it was our anniversary and nothing was done or even mentioned so it felt like just a regular nite out.
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KO
KimO
Greater Boston
135 reviews
vip
4.0
135 reviews
Dined on November 4, 2023
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
Very busy during Waterfire. Food expensive but portions generous. Service attention declined as restaurant got busier. Disappointed to not get a table with a view given how far in advance the reservation was booked
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BC
BernieC
Greater Boston
2 reviews
5.0
2 reviews
Dined on October 31, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
amazing restaurant.....perfect setting and great food. Valet paring is the best and a great dining experience
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C
Cece
Greater Boston
16 reviews
4.0
16 reviews
Dined on October 15, 2023
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
First visit Great good Great value Only complaint was the drinks - not so tasty but didn’t ruin our night We were there on a busy night Place was mobbed but we were able to be seated ahead of our reservation time Valet was quick to return car We will definitely return
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j
jameshan
New York Area
3 reviews
5.0
3 reviews
Dined on October 14, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
This is my favorite restaurant in Providence, RI because it has great view to water fire show and valet parking
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g
georgeh
Tampa
4 reviews
5.0
4 reviews
Dined on October 13, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
It was a fabulous dining experience. Entire experience including valet parking, being welcomed, promptness and attentiveness of staff were all awesome. Prices are in line with other venues in that area. Overall I look forward to my next trip to Providence and Jacky’s!
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MC
MaryC
Greater Boston
13 reviews
vip
4.0
13 reviews
Dined on October 8, 2023
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 3
Our waitress was excellent. She never rushed us and had a very pleasant personality.
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M
Mc311
Greater Boston
7 reviews
5.0
7 reviews
Dined on October 6, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Always good food and drinks! Our server was very good and she made the evening fun. It was my girlfriend's surprise birthday dinner and the team there were very helpful making it memorable 😃
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EI
EvaI
Greater Boston
3 reviews
5.0
3 reviews
Dined on October 6, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Our favorite go to for dinner in the city with great view of the river.
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JF
J0FF
New York Area
14 reviews
vip
3.0
14 reviews
Dined on September 30, 2023
1. Overall 3
2. Food 4
3. Service 2
4. Ambience 4
The biggest piece of advice I can give is to resist the urge to go to Jacky’s on a Waterfire night. Reservations are useless, no matter how in advance you make them. A reservation simply guarantees you’ll eat and not be turned away. We waiting a solid 15-20 minutes and did not get a table near any window, even this this was requested weeks and weeks in advance. Our reward? A table too small for our party of 7. Food was good. Service was OK- 1 guy trying to do it all but just couldn’t.
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DB
DBo99
Greater Boston
5 reviews
5.0
5 reviews
Dined on September 30, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Wonderful food and drinks. Chang was the best waitress and did a masterful job
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DH
DharmanH
Greater Boston
9 reviews
vip
5.0
9 reviews
Dined on September 30, 2023
1. Overall 5
2. Food 5
3. Service 3
4. Ambience 4
It was water fire night and it was a bit crowded . But the management was great. The server was a bit rushed but we love coming there for the ambiance and the food
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V
Veggie
1 review
3.0
1 review
Dined on September 30, 2023
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 3
Not very many vegetarian options on the menu. The items I ordered were underwhelming and very greasy. Ambiance was sort of dreary. Disappointing. I would not go back.
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D
Diner1
Greater Boston
3 reviews
5.0
3 reviews
Dined on September 29, 2023
1. Overall 5
2. Food 5
3. Service 4
4. Ambience 3
Jackie's is a wonderful spot. We always enjoy going there and the staff is great too. The only reason I gave a 3 star rating for ambience was because of the awkward noise coming from the wall we were seated against. It sounded like a cricket, only mechanical. It was odd, probably a one time thing. But I highly recommend Jackie's.
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OT
OpenTable Diner
Greater Boston
1 review
5.0
1 review
Dined on September 26, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 3
We visited Jacky’s for a family dinner. We sampled a couple of appetizers,drinks and one main course. The Hana lychee sake was so good that I was ready to devour another bottle of it. We ordered for miso soup, prawn tempura, crab rangoon and chicken wings with chilli. For the main course, we got firecracker sushi and General Tso’s Fish. It comes with a side of rice. The portion size is humongous. Overall such a great dining experience. Our server was prompt and super sweet. We loved it.
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MS
MichaelS
Greater Boston
1 review
4.0
1 review
Dined on September 23, 2023
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
The food and service was very good, my wife and I had a very good experience.
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JJ
JoelleJ
1 review
5.0
1 review
Dined on September 23, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
The best sushi I've had in New England. Will definitely return.
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d
davidl
1 review
3.0
1 review
Dined on September 22, 2023
1. Overall 3
2. Food 4
3. Service 2
4. Ambience 2
The noise level was over the top not the relexing night we were looking for
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s
scottr
Greater Boston
19 reviews
vip
5.0
19 reviews
Dined on September 19, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
I had a wonderful dining experience yesterday. We sat out on the patio outside and enjoyed the view and found it to be very relaxing outside. The food was great and our waiter was terrific. Highly recommended.
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P
Paular
Rhode Island
167 reviews
vip
5.0
167 reviews
Dined on September 15, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Wonderful food!!! Large portions too!!! Service was great!!!
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OT
OpenTable Diner
Greater Boston
5 reviews
5.0
5 reviews
Dined on September 12, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We had a nice time dinner and drinks were great. We had edamame , pineapple fried rice , general Tso chicken , and lychee martinis delicious.
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c
chrissycif
New York Area
5 reviews
5.0
5 reviews
Dined on September 11, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great service and great food! Went with our college aged kids and it was a great dining experience
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ML
MichaelL
1 review
5.0
1 review
Dined on September 10, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We went last night as you had fire water on display. I know the place was packed. We got right in the food was excellent. Our waitress was great. I would highly recommend it.
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CS
ConnieS
Greater Boston
1 review
5.0
1 review
Dined on September 9, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Busy night, but staff were very accommodating and the food was deliciously prepared. Food was fresh and appealing. Waitstaff was very busy, but pleasant without rushing us. I had brought three new people to the restaurant based on my previous experience and would definitely recommend and dine there again.
Is this helpful?
OT
OpenTable Diner
Greater Boston
1 review
4.0
1 review
Dined on September 9, 2023
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
Great service nice upscale place to bring the family (if needed) :)
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s
salty
Washington DC
12 reviews
5.0
12 reviews
Dined on September 9, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
My wife and I love coming to this place. View is great, the food is great, and that they have robots help to deliver the food is quite an experience. Well actually, I imagine it's quite an experience, but we've never actually had one of the droids bring us our food. Is there something special we have to request for that?
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GK
GillianKing
Greater Boston
39 reviews
vip
5.0
39 reviews
Dined on September 4, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
An overall great experience. We ate the tempura prawns, black pepper beef and duck. It was all spectacular. Not at all greasy! We had a fantastic server. Prompt, but not annoying. He was a very nice and well informed gentleman.
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RI
cowboyRI
Greater Boston
14 reviews
5.0
14 reviews
Dined on September 3, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Some friends were in from out of state, and so I brought them here for some sushi and other culinary delights. From the sushi pizza to the 'sushi regular' and the 'General Tao's chicken breast with fresh broccoli', as well as others, they were all delicious and beautifully served. The service was outstanding and even the electronic server was funny when it delivered our appetizers. We hope to return again soon to enjoy other delights.
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Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
Physical distancing
- Limited number of seated diners
- Extra space between tables

Protective equipment
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking

FAQs

Jacky's Waterplace Restaurant (Downtown, Providence) offers takeout which you can order by calling the restaurant at (401) 383-5000.

Jacky's Waterplace Restaurant (Downtown, Providence) is rated 4.7 stars by 1550 OpenTable diners.

Jacky's Waterplace Restaurant (Downtown, Providence) does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Dec 10, 2023

7:00 PM

Booked 35 times today

Order delivery or takeout

Google Map for Jacky's Waterplace Restaurant (Downtown, Providence)

200 Exchange Street, Providence, RI 02903

Dining areas

Additional information

Cross street
Stillman Street
Neighborhood
Providence
Hours of operation
Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 12:30 pm–10:30 pm Sun 12:30 pm–9:30 pm
Price
$30 and under
Cuisines
Contemporary Asian, Sushi, Pan-Asian
Dining style
Casual Dining
Dress code
Business Casual
Parking details
For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
Public transit
We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.
Payment options
AMEX, Discover, Mastercard, Visa
Executive chef
Lu, JingLong
Additional
Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Website
http://www.jackyswaterplace.com/
Phone number
(401) 383-5000
Catering
We cater all special events Eastern and Western style.
Private party facilities
Corporate Meetings, Pharmaceutical Events, Banquets, etc.
Private party contact
Albert Kwong: (401) 383-5000

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

Jacky's Waterplace Restaurant (Downtown, Providence)

Make a reservation

Order delivery or takeout

Dining areas

Additional information

Gift card

Popular dishes

Sushi "Pizza"

Sushi Lunch

Chicken

Menu

What 1,550 people are saying

Overall ratings and reviews

Loved For

Safety precautions

Cleaning & sanitizing

Physical distancing

Protective equipment

FAQs

Does Jacky's Waterplace Restaurant (Downtown, Providence) offer delivery through OpenTable or takeout?

How is Jacky's Waterplace Restaurant (Downtown, Providence) restaurant rated?

Does Jacky's Waterplace Restaurant (Downtown, Providence) offer gift cards?

Is Jacky's Waterplace Restaurant (Downtown, Providence) currently accepting reservations?

Make a reservation

Order delivery or takeout

Dining areas

Additional information

Gift card