Jacky's Waterplace Restaurant (Downtown, Providence)

4.5
1206 Reviews
$30 and under
Contemporary Asian
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
If you do not see the time you'd like available on OpenTable.com, please feel free to call us directly and we will do our best to accommodate.

Support Jacky's Waterplace Restaurant (Downtown, Providence) during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 1206 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.4
service
4.5
ambience
4.2
value
Noise · Moderate
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KL
KaraLee
New England
5 reviews
Dined 2 days ago
Overall5food5service5ambience5

Dined here for my partner‘s birthday. I had put in a special request to have a window seat due to the special occasion and they followed through with that expectation. They were able to adjust our reservation time for an earlier time. The service was great. Leng was our waitress and she was very knowledgeable and pleasant.

Our meals came just as we had ordered and were very delicious.

DE
DonnaE
New England
1 review
Dined 2 days ago
Overall4food5service4ambience4

Anniversary

M
Minerva
New England
1 review
Dined 4 days ago
Overall1food3service4ambience4

Our Anniversary

CB
ContessaB
1 review
Dined on September 19, 2021
Overall5food5service5ambience5

We loved the atmosphere! Beautiful out door dining. The view is breathtaking! Phenomenal service and even received a special treat for my birthday. Although they couldn’t sing or have candles due to pandemic. They still made it special with a cool fried icecream cake!!

OT
OpenTable Diner
Phoenix
1 review
Dined on September 16, 2021
Overall5food5service5ambience5

All good food good thanks

TA
vipTAgs
New England
1 review
Dined on September 15, 2021
Overall3food4service4ambience4

We were celebrating my daughter's birthday which was noted on the OpenTable reservation. We had a 7pm reservation on a Wednesday. We ordered our drinks, apps, and meals all at the same time. However everything came to the table all at once apps were delivered with our entreas. Got to admit felt rushed! No mention of a birthday to celebrate! I have been to Jacky's several times and in past always a good experience.. this last time seemed to be off from what the norm usually is.

OT
OpenTable Diner
New England
6 reviews
Dined on September 15, 2021
Overall5food5service5ambience5

Amazing dining experience!

PC
PhilC
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

From the valet to our server to the good. Excellent

CC
vipCCur
New England
7 reviews
Dined on September 9, 2021
Overall5food5service5ambience5

They were very accommodating with any dogs even our guests Great Dane . Appreciate them so much . Thank you!!!

LC
LauraC
New England
1 review
Dined on September 9, 2021
Overall5food5service5ambience5

Great food and great ambiance. Goos for a date night or girls night out

OT
OpenTable Diner
New England
1 review
Dined on September 5, 2021
Overall1food1service3ambience3

Food was absolutely atrocious spent about 400 dollars for 5 people and could hardly swallow the sushi it was so disgusting. Not what you want when spending that kind of money. Very low quality and very disappointed we spent that money for what we got in return. Service was also terrible but they told us the kitchen was backed up ahead of time.

PD
vipPlannerDi
New York Area
66 reviews
Dined on August 29, 2021
Overall5food4service3ambience4

Understaffed and hostess told us from the start service would be slow. She ended up waiting on us and the wait wasn't that bad for the food. But the wait in the lobby was awkward.

OT
OpenTable Diner
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

Food was excellent, location great, our server Megan was wonderful

OT
vipOpenTable Diner
New England
12 reviews
Dined on August 19, 2021
Overall5food5service5ambience5

Delicious food in a beautiful setting

OT
OpenTable Diner
New England
1 review
Dined on August 14, 2021
Overall5food5service5ambience5

The owner and the customer service was great!! Second time there and definitely not a let down at all if u want oysters and some scorpion bowls.

JB
JudyB
New England
1 review
Dined on August 11, 2021
Overall5food5service5ambience5

Enjoyed the round table for 9 of us! Staff was very attentive!

m
msobel
New England
17 reviews
Dined on August 11, 2021
Overall5food5service5ambience5

Food and service was excellent. Wanted a special night out with great food. That's exactly what we got

J
John
1 review
Dined on August 8, 2021
Overall1food2service1ambience3

Server was definitely not attentive or available much. Had to keep chasing her down or asking someone else.
She was super loud and just not ideal to me as a customer.

OT
OpenTable Diner
1 review
Dined on August 8, 2021
Overall3food5service3ambience3

The food was awesome! Service could have definitely been better.

OT
OpenTable Diner
New York Area
1 review
Dined on August 7, 2021
Overall3food4service2ambience3

We sat next to the servers area and the were constantly talking about “work drama” thought it was very un-professional because my date and I heard all of if but the food was great price considering!

OT
vipOpenTable Diner
New England
1 review
Dined on August 5, 2021
Overall1food2service1ambience1

It was absolutely horrible!!!! We ordered about 10 rolls and other food, but we got our fusion rolls 1 at a time!!! Everything was taking forever and then when we asked to order a couple more rolls, the sushi chef told the server that he did not want to make them. He was cleaning up and was getting ready to leave. We did not know that the kitchen was closing…. Then the server got the manager, so we could hear her and the sushi chef yelling in the kitchen. The manager then came and said he was making it. It was worse than that but I don’t feel like typing…… very disappointed.

OT
OpenTable Diner
New England
1 review
Dined on August 4, 2021
Overall5food5service5ambience5

Always a pleasure to dine at Jacky’s. Food and service is consistently excellent. Would highly recommend.

SM
vipSMS0959
New England
99 reviews
Dined on July 31, 2021
Overall4food5service4ambience4

It has been a couple of years since we have been to this location. We live in Portsmouth and frequent the Bristol location (usually for take out).
This location is beautifully designed and overlooks the Providence River. It was a beautiful night and the food was very good as always. However, I did notice the prices have increased both on food and beverages. Our cocktails were $14.00, which I consider high for a cocktail. We were at the Capital Grill recently and even their cocktails were less expensive at $12.00. Most Main Courses were close to $30.00.
Having that said, this will be a special occasion restaurant for us.

m
mommom
Miami
3 reviews
Dined on July 31, 2021
Overall5food5service5ambience4

Food was beautifully plated, portions were extremely generous, decor is exceptional.

AC
AndrewC
1 review
Dined on July 28, 2021
Overall5food5service4ambience5

Excellent place! Great view, great atmosphere, and the best sushi I've had in the area!

TC
TedC
1 review
Dined on July 28, 2021
Overall4food4service4ambience4

Our First trip to Jacky's Waterplace...this time w/ 2 granddaughters who had visited previously.
Met all expectations. great food, good service and lovely surroundings.
WE WILL BE BACK
Ted & Paula

JB
vipJoyceB
New England
6 reviews
Dined on July 25, 2021
Overall2food3service3ambience2

Feel like it hasn't been up to the same par it was when it first opened. Just seemed run down.

EB
EileenB
New York Area
25 reviews
Dined on July 24, 2021
Overall5food5service5ambience5

Excellent presentation-Great service-very tasty sushi & other dishes-Creme brûlée good but should have been served warm

R
vipRobert
New England
12 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Fresh and delicious

CV
vipCVB13
New York Area
17 reviews
Dined on July 22, 2021
Overall5food5service5ambience5

Always amazing experience; we go here at least once a month, and never ever experience a disappointing meal. Food is excellent and fresh, service is spectacular (including the hosts and valet), and the sake is the bomb! (I drink the G-Joy, dry and cold)

DJ
vipDoctorJC
New England
25 reviews
Dined on July 20, 2021
Overall5food5service5ambience5

For the second time, we ate outside on the terrace during a perfect weather evening. The shrimp tempura appetizer was great and the steamed seabags and pan fried teriyaki salmon were superb. Ordinaroily, I go to Jacky's for their excellent sushi. This time, they showed that the warm, kitchen entrees are also excellent.

A
vipAnnonymous
New England
13 reviews
Dined on July 19, 2021
Overall2food2service1ambience2

Slow service. Inexperienced server with apparently very little training who could not answer any questions regarding menu items nor did she bring over a knowledgeable server or manager who may have been able to answer questions.

L
Lauren
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

The food was fantastic and the ambiance was great. The staff was very friendly but they are very understaffed. They were pleasant and accommodating even while very busy. Please be kind to the staff during the labor shortage. I highly recommend giving it a try! The food was great and will be returning!

NG
NurseG
New England
5 reviews
Dined on July 18, 2021
Overall5food5service5ambience5

Birthday 7/18/21

B
vipBeamer2021
New England
41 reviews
Dined on July 10, 2021
Overall5food5service5ambience5

First visit to Jacky’s but won’t be last. Menu was excellent and extensive. Our server, Dani, was attentive but not pushy. Try the Tuna dumplings

OT
OpenTable Diner
Orlando
1 review
Dined on July 7, 2021
Overall5food5service4ambience5

Very good the bus boy Angel was the bomb and Anora was delightful we will come back the lover boat was amazing .

OT
vipOpenTable Diner
New England
7 reviews
Dined on July 5, 2021
Overall3food3service4ambience3

Service was slow
Food not as good as previous visits
Menus were filthy and torn should of never been presented to guests in that form

S
vipSami
New England
2 reviews
Dined on July 5, 2021
Overall2food2service3ambience3

We love the North Providence location and were really excited to try this location finally. It wasn’t as good. Crab Rangoon was warm and wasn’t crispy, like it had been sitting out for a while. Sushi just ok.

m
maryjudy
Charleston
5 reviews
Dined on June 26, 2021
Overall5food5service4ambience5

We loved the huge variety of wonderful dishes on the menu. I had Peking duck, my husband had scallops and hot and soup … delicious!

TT
TraceyT
New England
9 reviews
Dined on June 23, 2021
Overall5food5service5ambience5

Always love it here great fresh food and wonderful service

FAQs

Jacky's Waterplace Restaurant (Downtown, Providence) offers takeout which you can order by calling the restaurant at (401) 383-5000.

Jacky's Waterplace Restaurant (Downtown, Providence) is rated 4.5 stars by 1206 OpenTable diners.

Jacky's Waterplace Restaurant (Downtown, Providence) does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/jackys-restaurant-ri/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.