Jacky's Waterplace Restaurant (Downtown, Providence)

4.6
790 reviews
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$30 and under
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Contemporary Asian
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
What 790 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.4
service
4.7
ambience
4.3
value
Noise · Moderate
87% of people would recommend it to a friend
5
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MC
New England
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

LOVE this restaurant. Always a great meal and wonderful atmosphere!

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OT
New England
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Birthday. Great food, drinks and service.

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CH
1 review
Dined on March 9, 2019
Overall 4food 5service 3ambience 5

I love Jacky's so I will always continue to go, but this past experience was below my normal expectations. I was there for my 25th birthday and our waiter was very nice, but towards the end of the night he disappeared and we ended up sitting at our table for about 4 hours. Very unprofessional. Food is always delicious though.

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OA
New England
9 reviews
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

Fantastic as usual

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OT
1 review
Dined on March 7, 2019
Overall 5food 5service 5ambience 5

Perfectus. PERFECT. 5STARS.

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OT
1 review
Dined on March 2, 2019
Overall 3food 4service 3ambience 4

The service was very slow we had empty plates on our table for most of our meal and empty drinks it took the waitress a wild to attend to us she also forgot one of our drinks. It was sort of busy but not busy enough to not come back to the table. She did apologize and she was very sweet. I would go back again.

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OT
New England
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 4

Great sushi! Tried several different fusion rolls all were Fresh and delicious! Good mai tais too!

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OT
New England
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Dinner after a show at PPAC. Beautiful restaurant and great service!

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OT
New England
5 reviews
Dined on February 24, 2019
Overall 5food 5service 5ambience 5

Great susi and good Sake selection

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OT
New York Area
2 reviews
Dined on February 23, 2019
Overall 5food 5service 4ambience 5

Great view. Food was amazing!

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IL
New England
6 reviews
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

We love Jacky's. It is well kept and well appointed restaurant with pleasant decor, good food, nice selection of beverages.

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SC
1 review
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

They make an awesome Lychee Martini. Beautiful surroundings with a courteous and very helpful staff. The GM Al remembered my name and made me and my guests feel right at home. No valet service during lunch, the valets at night were great especially Michael.

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SS
New England
4 reviews
Dined on February 22, 2019
Overall 4food 5service 4ambience 5

Always a good meal Jacky’s. Service was a bit off, not sure why. Nonetheless, they were very accommodating and apologetic for the delays.

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SP
1 review
Dined on February 22, 2019
Overall 3food 1service 3ambience 4

Food was terrible. Overpriced. Much better places in Prov for much better price

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T
San Francisco
36 reviews
Dined on February 20, 2019
Overall 5food 5service 5ambience 5

A very pleasant surprise. Location, location, location and great ambience. Food and service were amazing and menu is huge. Highly recommended when in Providence. An easy walk from the OMNI. Enjoy!

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OT
1 review
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

Awesome! Waiter Johnny was terrific!

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OT
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

The food was delicious and I had an excellent date with my boyfriend.

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OT
New England
1 review
Dined on February 15, 2019
Overall 5food 5service 5ambience 5

We went to Jacky’s before a Providence Bruins game and the service was fantastic. Due to obligations at work and traffic conditions our party ended up arriving late, but they let us call in our order ahead and a lot of it was already delivered to our table by the time we arrived. Combine that with the delicious food, complimentary valet parking, and attentive staff, and it made for a great start to our evening!

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New England
10 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Our server Kenny is outstanding, April on the bar is very personable she always has time for a good word.

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JI
Tampa
2 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Great service, food was delicious, atmosphere was very nice! My only complaint would be that the tables are a bit close!

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K
New England
1 review
Dined on February 14, 2019
Overall 4food 4service 3ambience 5

The waiter was not that great but the overall value is good when combined with ambience and food

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OT
New England
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Valentine’s Day

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OT
New England
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Another great time

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MB
1 review
Dined on February 13, 2019
Overall 4food 5service 3ambience 5

Overall my husband and I had a wonderful night. Food was great, great ambience drinks were delicious. Waitress could of been more attentive but we had a great night.

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OT
New England
1 review
Dined on February 3, 2019
Overall 2food 5service 1ambience 1

The food was excellent at Jacky's.

But the service was not great. I arrived right when they opened and the restaurant was not even half full. (I was a table of 2).

One of the staff members (wearing a Pats jersey on Sunday) was friends with another party who arrived the same time I did. The other party (four people) was tended to and got their food in half the time my table did. The waiter barely came by to take my table's order or check in as if we weren't even there. This restaurant is great if you're friends with Jacky's staff! The other party even had their iPhone blasting music because they had a toddler who would cry if it wasn't on. Very distracting and it doesn't make sense why we got seated next to them when the restaurant wasn't even full!

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New England
1 review
Dined on February 1, 2019
Overall 4food 5service 5ambience 4

Peking duck was excellent. Our server Kenny was great. Very funny and answered all our questions with a big smile. We had the spicy seafood salad, which was small, but very tasty. If you like tuna definitely try the tuna dumpling and pizza. The views of the city was treat. Definitely going back

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MG
1 review
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

The overall dining experience was outstanding. Our server was exceptional unfortunately I did not get her name. The party reservation was under Maria Guilmette on 1/26 at 7:30 p.m.

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OT
New England
2 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

Amazing sushi rolls & drinks! Jacky's never disappoints!

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L
New England
13 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

A fabulous experience. The food, service and ambiance were unparalleled.

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G
New England
9 reviews
Dined on January 25, 2019
Overall 5food 5service 5ambience 5

I dine at Jackys frequently and have never had a bad experience. Whether a lunch meeting , dinner with family or friends it never disappoints. Great food, service and ambience.

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PS
New York Area
13 reviews
Dined on January 23, 2019
Overall 5food 5service 4ambience 5

Great view of downtown Providence, the tidal basin, and the sky. The sushi is fresh and beautifully presented. A LOVELY restaurant with glorious light fixtures. Outside dining in the summer. Certainly a place to go for special occasions

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SS
New York Area
1 review
Dined on January 19, 2019
Overall 2food 3service 2ambience 2

Such bad service - our waiter acted as if he was doing us a favor. The hot dishes were no better than a chain chinese restaurant for half the price and the sashimi was thick and chewy. The restaurant was full of families on a Saturday night and an older crowd at the bar - not cool or hip at all as we expected. Overpriced and undelivered. Better off going across the street to PF Chang where at least the service should be good.

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RM
New England
21 reviews
Dined on January 16, 2019
Overall 5food 5service 4ambience 5

As always another fantastic evening and meal at Jacky's Waterplace. You cannot beat it

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RD
New England
1 review
Dined on January 13, 2019
Overall 5food 5service 5ambience 5

Our first time and it was fantastic! We went when everyone was home watching the football game and we practically had the place all to ourselves! Great service, food, and ambiance! Will definitely be back!

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B
New England
11 reviews
Dined on January 11, 2019
Overall 5food 5service 5ambience 5

I am a long time lover of sushi, my wife is hesitant, but the Hawaiian and lobster bliss rolls are perfect for her! Wonderful time and enjoying getting her more into one of my favorite ways to eat out! We will return soon as always.

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Miami
1 review
Dined on January 11, 2019
Overall 2food 2service 3ambience 4

Surely and vacant bartender. OVERLY salty food!!!

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JC
1 review
Dined on January 11, 2019
Overall 5food 5service 5ambience 5

First time at this restaurant while staying in Providence. What delightful surprise. The service was excellent. The food was superb. Definitely would like to go back there and try some other dishes.

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L
New England
4 reviews
Dined on January 5, 2019
Overall 5food 5service 5ambience 5

As always service and food was excellent! Nice relaxing atmosphere.

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OT
New England
1 review
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Excellent Food & Service!

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BT
1 review
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Great food and great service. Our waitress was great and friendly

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