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Jacky's Waterplace Restaurant (Downtown, Providence), Providence, RI

Jacky's Waterplace Restaurant (Downtown, Providence)

4.5
4.5
1661 Reviews
$30 and under
Contemporary Asian
  • Great for scenic views
  • Good for groups
  • Good for special occasions
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
If you do not see the time you'd like available on OpenTable.com, please feel free to call us directly and we will do our best to accommodate.

Make a reservation

2 people

10:00 PM


Booked 17 times today

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary Asian, Sushi, Pan-Asian
  • Hours of operation
    Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 12:30 pm–10:30 pm Sun 12:30 pm–9:30 pm
  • Phone number
    (401) 383-5000
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Lu, JingLong
  • Catering
    We cater all special events Eastern and Western style.
  • Private party facilities
    Corporate Meetings, Pharmaceutical Events, Banquets, etc.
  • Private party contact
    Albert Kwong: (401) 383-5000
  • Neighborhood
    Providence
  • Cross street
    Stillman Street
  • Parking details
    For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
  • Public transit
    We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
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What 1,661 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.6Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Rhode Island

    Healthy

  • Rhode Island

    Great for scenic views

  • Providence County

    Healthy

  • Providence County

    Great for scenic views

1,661 Reviews
  1. OpenTable Diner

    Greater Boston

    5 reviews

    vip
    5.0

    5 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We enjoyed our time there as great view, the lobster roll was great we both had soup and our meal definitely were big in size and delicious!! We will go back maybe there will be a waterfire

    Is this helpful?

  2. Suzanne

    Rhode Island

    29 reviews

    vip
    5.0

    29 reviews

    Dined on September 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Mr. mango roll coupled with a watermelon martini and Providence Skyline is priceless!

    Is this helpful?

  3. Jared

    Rhode Island

    1 review

    5.0

    1 review

    Dined on September 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our absolute favorite Sushi venue for Water Fire Night! Don’t skip out!

    Is this helpful?

  4. Steve

    Minneapolis

    1 review

    2.0

    1 review

    Dined on September 1, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 5
    Really poorly managed. Way behind on reservations. Staff was trying to keep up but couldn’t.

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  5. Holli

    Greater Boston

    13 reviews

    5.0

    13 reviews

    Dined on August 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We made reservations for 7:15, fire water and were lucky enough to sit outside. Enjoyed the dramatic music. Drinks, appetizers, sushi, all delicious 😋

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  6. Joseph

    New York City

    16 reviews

    5.0

    16 reviews

    Dined on August 31, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Minimum wait time. We had a great waitress, Jackie who was excellent. Food was generous portions. Valet parking also a plus.

    Is this helpful?

  7. Jorge

    New York City

    1 review

    2.0

    1 review

    Dined on August 31, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    My issue started upon arrival. I had made reservations five days earlier and got to the restaurant five minutes early. They were busy for Saturday night, of course, but I would expect that I wouldn’t have to wait an additional 20 minutes after my reservation time to grab a seat. Then, wait an additional 15 minutes to have a waiter acknowledge us and wait another 15 minutes for our drinks. We had to order our entire meal all at once because the waiter could not guaranteed our food wouldn’t come out in a timely fashion, which was nice of them to let us know. Originally, I was going to get half a duck, but upon hearing that it took the table next to us 35 minutes to get her food, we decided to get some rolls. We ended up just getting two sushi rolls and two appetizers. In complete fairness, our waitress was absolutely slammed; it’s not like she disappeared. I could see her running around, dropping off drinks, food taking orders, cleaning tables, working her butt off, and still having a good attitude and being friendly. I think she was managing 9 to 10 tables, which were big groups. I think this is an issue of poor management and staffing. Yeah, the atmosphere and location are phenomenal, but if you can’t deliver on the other aspects, then there’s no point. Sadly, we won’t be going back. There are restaurants that provide better quality and service for the price. They might lack the atmosphere, but for me, that’s not important. I’d rather have good service and good food.

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  8. Chelsea

    Greater Boston

    8 reviews

    4.0

    8 reviews

    Dined on August 31, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    I have been to this location several times. Always a 10/10. It was a holiday weekend so it was super crowded and loud. We were five minutes late for our reservation and it took them 35 minutes to seat us.

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  9. Joy

    New York City

    9 reviews

    vip
    4.0

    9 reviews

    Dined on August 31, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Waited 20 minutes for our first round of drinks (on a busy night but still too long) but the food is spectacular

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  10. scott

    Rhode Island

    30 reviews

    vip
    5.0

    30 reviews

    Dined on August 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great setting, especially with outdoor seating. Excellent service and pretty good food.

    Is this helpful?

FAQs

Jacky's Waterplace Restaurant (Downtown, Providence) offers takeout which you can order by calling the restaurant at (401) 383-5000.

Jacky's Waterplace Restaurant (Downtown, Providence) is rated 4.5 stars by 1661 OpenTable diners.

Jacky's Waterplace Restaurant (Downtown, Providence) does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

10:00 PM


Booked 17 times today

Order delivery or takeout

Google Map for Jacky's Waterplace Restaurant (Downtown, Providence)

200 Exchange Street, Providence, RI 02903

Dining areas

Additional information

  • Cross street
    Stillman Street
  • Neighborhood
    Providence
  • Hours of operation
    Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 12:30 pm–10:30 pm Sun 12:30 pm–9:30 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary Asian, Sushi, Pan-Asian
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
  • Public transit
    We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Lu, JingLong
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Phone number
    (401) 383-5000
  • Catering
    We cater all special events Eastern and Western style.
  • Private party facilities
    Corporate Meetings, Pharmaceutical Events, Banquets, etc.
  • Private party contact
    Albert Kwong: (401) 383-5000
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