Jacky's Waterplace Restaurant (Downtown, Providence)

4.5
1226 Reviews
$30 and under
Contemporary Asian
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
If you do not see the time you'd like available on OpenTable.com, please feel free to call us directly and we will do our best to accommodate.

Support Jacky's Waterplace Restaurant (Downtown, Providence) during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 1226 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.5
ambience
4.2
value
Noise · Moderate
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S
vipSaral
Fort Lauderdale
131 reviews
Dined 18 hours ago
Overall2food2service4ambience4

Food came out cold and was sent back 3 times. Didn’t really eat of my dinner. Not sure why it was so challenging to get hot food. The waitress did take the entree off the bill!

Not likely to return.

EV
EVESAV
New England
7 reviews
Dined 4 days ago
Overall5food5service5ambience5

Dined outside on a beautiful October evening. Great service, great food.

J
Juan
1 review
Dined 5 days ago
Overall4food4service5ambience4

Excellent. Server was great, with a great attitude, and the food was delicious.

A
Anonymous
1 review
Dined 6 days ago
Overall5food5service5ambience5

I enjoyed my experience at Jackys. I would go again. Good service good price

EJ
EJGEncino
Los Angeles
8 reviews
Dined on October 17, 2021
Overall5food5service5ambience5

Far beyond our expectations. The glorious menu makes it difficult to choose but everything we selected was beautifully presented and absolutely delicious. The ambiance and the service could not have been more lovely.

JS
JenS
1 review
Dined on October 17, 2021
Overall5food5service5ambience5

Wonderful food, great service and quiet relaxed environment. Will be back again!

C
Coco
Los Angeles
1 review
Dined on October 16, 2021
Overall5food5service5ambience4

Got the best seat in the house during WaterFire. Amazing!

RO
RichardO
New England
1 review
Dined on October 16, 2021
Overall4food5service5ambience3

Given some other reviews, we we greatly please with our experience. Food and overall service was really good. We dined early as we -panned to attend Water/Fire that evening. I will add Jacky’s to my regular dinning rotation.

SP
vipStephanieP
Indiana
13 reviews
Dined on October 15, 2021
Overall5food5service5ambience5

Wonderful dinner. Tuna tartar and sea bass were amazing!

CV
vipCVB13
New York Area
18 reviews
Dined on October 14, 2021
Overall5food5service5ambience5

As always, amazing! Carla (Karla?) -- our waitress - was fantastic. We sat outside for the first time, and it was great

m
msobel
New England
18 reviews
Dined on October 13, 2021
Overall5food5service4ambience5

Family get together. Food was excellent. Thank you.

DB
vipDrBill
New England
28 reviews
Dined on October 11, 2021
Overall4food5service4ambience4

One of the things I liked best about our meal at Jacky's Waterplace was the variety of very tasty foods, from Maki rolls, to Peking Duck to Chicken with lemongrass to stir-fried beef with asparagus - everything was excellent and very fresh-tasting.

OT
OpenTable Diner
New England
2 reviews
Dined on October 9, 2021
Overall5food5service5ambience5

A great place to enjoy amazing food and catch up with friends. Sushi rolls were delicious!

F
Foodie
New England
17 reviews
Dined on October 9, 2021
Overall2food1service5ambience5

5:30 resi. Seated right away. Service was great and she was quite busy. Very good Sushi, and duck but my entree was marginal. Had scallops and shrimp and it was overloaded with sauce. Very shiny, not my style.

OT
OpenTable Diner
New England
2 reviews
Dined on October 3, 2021
Overall5food5service5ambience5

Never disappoints. Easy access, large location, great food. Our go-to for special occasions where they can seat large parties easily.

PR
PegR
San Francisco
4 reviews
Dined on October 2, 2021
Overall5food5service5ambience5

Beautiful Location
Food was delicious

OT
vipOpenTable Diner
New England
2 reviews
Dined on October 2, 2021
Overall5food5service5ambience5

Had such a wonderful time! Good was amazing and our waitress was the sweetest

SH
SHAWNH
1 review
Dined on October 1, 2021
Overall2food5service3ambience1

The male bartender in the front was cursing and throwing a temper tantrum the entire night. The food was great and our waitress was excellent, however because of the way management treats woman and the way that bartender treaded the waitresses, we will not be returning customers. If you are looking for a relaxing night out id’e recommend skipping this place.

R
Richardy
Orange County
6 reviews
Dined on September 28, 2021
Overall5food5service5ambience5

Nice atmosphere with great service. Food was delicious.
We had a great time.

KL
KaraLee
New England
5 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

Dined here for my partner‘s birthday. I had put in a special request to have a window seat due to the special occasion and they followed through with that expectation. They were able to adjust our reservation time for an earlier time. The service was great. Leng was our waitress and she was very knowledgeable and pleasant.

Our meals came just as we had ordered and were very delicious.

DE
DonnaE
New England
1 review
Dined on September 25, 2021
Overall4food5service4ambience4

Anniversary

M
Minerva
New England
1 review
Dined on September 23, 2021
Overall1food3service4ambience4

Our Anniversary

CB
ContessaB
1 review
Dined on September 19, 2021
Overall5food5service5ambience5

We loved the atmosphere! Beautiful out door dining. The view is breathtaking! Phenomenal service and even received a special treat for my birthday. Although they couldn’t sing or have candles due to pandemic. They still made it special with a cool fried icecream cake!!

SH
StacyH
Jacksonville
1 review
Dined on September 17, 2021
Overall2food2service1ambience5

Jacky’s used to be one of my favorite places, but it has changed. Poor service, & food quality. My grilled steak tips were full of gristle and the Chow’s stir fried rice was tasteless because it is no longer stir fried but steamed. Absolutely a bust. I was embarrassed because I had taken guests and bragged on Jacky’s food.
I can’t comment on if the sushi has declined also.

OT
OpenTable Diner
Phoenix
1 review
Dined on September 16, 2021
Overall5food5service5ambience5

All good food good thanks

TA
vipTAgs
New England
3 reviews
Dined on September 15, 2021
Overall3food4service4ambience4

We were celebrating my daughter's birthday which was noted on the OpenTable reservation. We had a 7pm reservation on a Wednesday. We ordered our drinks, apps, and meals all at the same time. However everything came to the table all at once apps were delivered with our entreas. Got to admit felt rushed! No mention of a birthday to celebrate! I have been to Jacky's several times and in past always a good experience.. this last time seemed to be off from what the norm usually is.

CJ
vipCindiJ
New England
9 reviews
Dined on September 15, 2021
Overall5food5service5ambience5

Amazing dining experience!

PC
PhilC
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

From the valet to our server to the good. Excellent

CC
vipCCur
New England
7 reviews
Dined on September 9, 2021
Overall5food5service5ambience5

They were very accommodating with any dogs even our guests Great Dane . Appreciate them so much . Thank you!!!

LC
LauraC
New England
2 reviews
Dined on September 9, 2021
Overall5food5service5ambience5

Great food and great ambiance. Goos for a date night or girls night out

OT
OpenTable Diner
New England
1 review
Dined on September 5, 2021
Overall1food1service3ambience3

Food was absolutely atrocious spent about 400 dollars for 5 people and could hardly swallow the sushi it was so disgusting. Not what you want when spending that kind of money. Very low quality and very disappointed we spent that money for what we got in return. Service was also terrible but they told us the kitchen was backed up ahead of time.

PD
vipPlannerDi
New York Area
66 reviews
Dined on August 29, 2021
Overall5food4service3ambience4

Understaffed and hostess told us from the start service would be slow. She ended up waiting on us and the wait wasn't that bad for the food. But the wait in the lobby was awkward.

OT
OpenTable Diner
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

Food was excellent, location great, our server Megan was wonderful

OT
vipOpenTable Diner
New England
14 reviews
Dined on August 19, 2021
Overall5food5service5ambience5

Delicious food in a beautiful setting

OT
OpenTable Diner
New England
1 review
Dined on August 14, 2021
Overall5food5service5ambience5

The owner and the customer service was great!! Second time there and definitely not a let down at all if u want oysters and some scorpion bowls.

JB
JudyB
New England
1 review
Dined on August 11, 2021
Overall5food5service5ambience5

Enjoyed the round table for 9 of us! Staff was very attentive!

m
msobel
New England
19 reviews
Dined on August 11, 2021
Overall5food5service5ambience5

Food and service was excellent. Wanted a special night out with great food. That's exactly what we got

J
John
1 review
Dined on August 8, 2021
Overall1food2service1ambience3

Server was definitely not attentive or available much. Had to keep chasing her down or asking someone else.
She was super loud and just not ideal to me as a customer.

OT
OpenTable Diner
1 review
Dined on August 8, 2021
Overall3food5service3ambience3

The food was awesome! Service could have definitely been better.

OT
OpenTable Diner
New York Area
1 review
Dined on August 7, 2021
Overall3food4service2ambience3

We sat next to the servers area and the were constantly talking about “work drama” thought it was very un-professional because my date and I heard all of if but the food was great price considering!

FAQs

Jacky's Waterplace Restaurant (Downtown, Providence) offers takeout which you can order by calling the restaurant at (401) 383-5000.

Jacky's Waterplace Restaurant (Downtown, Providence) is rated 4.5 stars by 1226 OpenTable diners.

Jacky's Waterplace Restaurant (Downtown, Providence) does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/jackys-restaurant-ri/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.