Jacksons Restaurant + Bar
First time we met Zak - our waiter- so efficient and friendly - on top of things at all times - excellent——Ben the manager and singer JR — both as usual GREAT!
This summer we enjoyed lunch on their covered patio and decided to go back for dinner. We really enjoyed our post holiday dinner. Requested a quiet table and we were accommodated. I ordered the lamb chops which were tender and delicious. I requested they be cooked medium but there was very little pink inside. The restaurant offers a 4 course tasting menu that was a very good deal but we decided it would be too much food for us. Melissa was an excellent server. I requested to change up the veggies for my personal preference and was accommodated here also. We’ll be planning a return visit. A hidden treasure located in an unexpected location.
Was very impressed with the whole experience. Been a while since I had eaten at Jackson’s and I was not disappointed.
Food was great
Another outstanding dinner at Jackson’s.
NEW YEAR EVE is always hectic but are waitress so great. food was good got home by midnight The Jacksons will be back
But not on new year's............. food was not up to par
1st visit to Jackson’s. We arrived early on NYE and were seated quickly by a welcoming hostess. Our server was very nice and attentive. We had the dinner for 2 NYE special. It was very good and prepared as ordered. We were charged extra for 1 of our salads, but not sure why. Didn’t notice til we left. Overall , it was a good experience, especially for such a busy night. We will definitely be back and would recommend to friends.
Been on our radar for literally years, kept hearing good things, finally made it in and...WOW what were we waiting for. To say we were not disappointed is quite the understatement. We really did not expect the overall experience to be so solid. All phases clicked from the cocktails to the kitchen to our warm interaction with our server Martin. Terrific attention to details resulted in an outstanding dining experience. Thanks.
Service was slow and inattentive, even though the dining room was not busy.
We arrived for a 5pm reservation around 4:50. There was no one at the front desk, and the bartenders ignored us, as did the entire serving staff and managers who were holding a meeting in the dining room off the kitchen. Finally a receptionist came over, seemed confused trying to find our reservation, then didn’t seat us or say anything so we went to the bar and asked her to let us know when our table was ready. We ordered drinks, and after 5 minutes, the bartender was still doing something at a cash register and hadn’t started making our drinks. By then, our table was ready, so we asked to have our drinks brought over to the table. We were the only party in the restaurant at the time, and the receptionist sat us at a 2-top, immediately outside the entrance to the kitchen, about 5 feet away from where the staff was still having a meeting. It was awkward and made us feel like an inconvenience as the staff and 2 managers socialized after the meeting, looking over at us intermittently. The dining room was still empty when we left-not sure why we were sat at this table. Service was good. Steak had a huge piece of gristle and duck was overcooked and cut before it was allowed to rest. Stick with wine and beer here, their cocktails look good on the menu but are poorly executed, taste like straight booze. They have festive decor, but totally underwhelmed and disappointed.
Hello JohnB, Thanks for sharing your feedback with us. Please accept my apologies for not exceeding your expectations and we will review our procedures to avoid this situation in the future. Sincerely, Benedetto Biondo
My husband always gets the prime rib if we go on a Saturday. As always it was fabulous. I had the angel hair pasta with Bolognese sauce, it was delicious. For starters, hubby had the shrimp sausage chowder and I tried the mushroom risotto for the first time, it was the best I have ever had! I went home with leftovers and we also purchased a bowl of the chowder to go. Our waiter Martin is very attentive and we always have wonderful service because of him. Can't wait to return next weekend with friends. It's fun to introduce a wonderful restaurant to someone new.
Hi EvelynP, Thanks for a great review and please come see us again soon!
The food is great hear everything is made to be slightly different than other establishments, distinguishing this as a class above. 4 guest all raved about their main course and the dessert topped off the night. I do not order sweets unless the dessert sound unique. The atmosphere is up beat and the staff accommodating. I would recommend Jackson’s
Hi RonnyD, Thanks for sharing your feedback and we are happy to hear the food was outstanding. Come visit us again! Benedetto Biondo
Went 11/22/19 for the first time to celebrate our 15 year wedding anniversary. We noted on the reservation our celebration. The service and experience was fantastic. We were greeted promptly and the hostess seated us in a quite corner next to the fireplace noting to us it was the perfect spot to have some privacy and a more romantic feel. Sophie was our waitress and we told her we did not want to rush our meal; she timed everything beautifully. The manager checked in on us once and was very intuned to our date and was careful not to interrupt us. We felt like we were alone although never had to ask for anything. They also brought us a glass of champagne as a special treat on the house. The food was wonderful and price very reasonable. Some parts of the restaurant were busy and loud making the quite corner they gave us all the more impressive. We will be back and I look forward to celebrating here again.
Everything was perfect. Dane our server was top notch. They had live music which took the evening over the top! We will be back!!
Love this restaurant. Can never go wrong with any plate they have!
Our first experience dining at Jackson’s Restaurant & Bar was a complete success! First and foremost, Jeanne our server was amazing. She welcomed us as soon as we were seated and was attentive and friendly the entire evening. We had a wonderful dinner from fresh breads to apps, to soup, the entree and of especially the warm toffee cake with vanilla ice cream. An Outstanding evening and we will return! Thank you
Fun dinner with friends
All around great experience, best filet around.
Really good - served too fast Excellent meal at a TGI Friday pace. Tell the kitchen to slow down.
Prime rib Saturday always works great. Really like this restaurant and bar.
We had a birthday party for an 11 year old grandson. I asked Jackson’s if theycould provide a birthday cake and they went above and beyond to provide a very festive cake with lit candles. My grandson was suprised and totally delighted. As always the food, service and venue was first rate. A special thanks to Diane and Mark for making it a very special evening for all of us.
As always everything was delicious and the service was impeccable. Thank you.
The food was good but the service was horrible. It took over 40 minutes to get seated although we had a reservation. I do understand that a reservation does not always mean that you get seated at that time, but this did seem a little much. When I watched a group that just walked in the door get seated immediately I finally spoke up and so did another group that had been waiting for some time. The hostess did not seem to care and was actually indifferent a little understanding and communication can go a long way prior to the customer bringing up the issue.
Hi BP67, Please accept my apologies for the inconvenience you experience during your last visit. Please feel free to contact me directly if you like to share any additional feedback. Sincerely, Benedetto Biondo 724-743-5005
3 for 3. We have had 3 family celebrations this year at Jackson's and each time has been outstanding.
Hi GregD, Thank you for your feedback and I am happy to hear that Debbie was able to solve your reservation issue and accommodate you for a special occasion. I will make sure to share your comments with her. Sincerely, Benedetto Biondo
Thanks for a great lunch ! Service was great and food was delicious and fresh.
Hi RobertZ, Thanks for the great comments and I hope to see you back soon! Sincerely, Benedetto Biondo
Food is always excellent! Jeanne is an awesome server! Love having her- she makes the evening fun!
Thank you for the great comments! Jeanne is great and we are glad to have her as part of our team! Sincerely, Benedetto Biondo Executive Manager
Thank you so much great service great time!!! Everyone is great
Hi Amanduhprekup, Thanks for the kind words and review. We love having you here! Please come see us soon. Sincerely, Benedetto Biondo Executive Manager
Service was terrible. Ordered crab Mac n cheese and was brought crab cake appetizer. Asked server for separate checks and she split the bill in half.
Hi Pghmom1975, Thank you for your feedback and please accept my apologies for the service issues you experienced this past Friday night. I would like to learn more about this visit and I would appreciate if you can contact me directly at 724-743-5005. Sincerely, Benedetto Biondo Executive Manager
BEST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi AlbertN, Thanks for the great review and we hope to see you back soon. Sincerely, Benedetto Biondo Executive Manager
Another great indeed evening and meal at Jackson’s. This restaurant does everything right.
I enjoyed a fresh tasting mixed salad with grilled chicken. My Server was firiendly and efficient. The hostess is very attractive!
usually we love jacksons disappointed this time my husbands pork chops were full of gristle and fat. one chop was good on the bottom they put one of lesser quality. my steak was fine but I asked the waitress to replace the mushrooms and leeks with another vegetable that didn't happen all I got was a plate with a steak on it
Excellent service! Excellent food! Excellent atmosphere! From greeting us at the door, to checking in with us at the bar, to making sure everything was perfect... couldn’t ask for better service from the Manager, Wait staff, Cooks and Bar Tenders!!!! Love making it out Friday night go to with live music and fun for our little girl to dance around! Thanks for always being good to us!!!!
We cannot wait to return to Jackson’s. Martin was one of the best parts of our evening. Such a great server!!! Exceeded our expectations. The food was outstanding. I cannot say enough about our experience at Jackson’s. Top Notch! We plan on requesting Martin for all of our visits!
Great food & service. We always enjoy this restaurant
Always a great meal and super service. Thanks again!
Another wonderful night at Jackson’s and Nick Fiasco
Our waiter Martin was fantastic! For sure a cut above the rest.
Dave is an outstanding waiter. Food was superb.
Cocktails were perfect.