About Jacksons Restaurant - Rotisserie - Bar - Doubletree Hotel

Jacksons Restaurant-Rotisserie-Bar is a sophisticated, casual neighborhood restaurant. From the open demonstration kitchen, Jacksons serves artfully presented American cuisine with an International influence. Jacksons features signature appetizer towers, martinis and an extensive and varied wine list that is updated with the taste of the times.

8402 University Blvd.
Moon Township, PA 15108
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Dining Style:
Casual Dining

Cuisines:
American

Hours of Operation:
Breakfast: Monday - Friday: 6:00am - 10:30am
Saturday & Sunday: 7:00am - 10:30am
Lunch: Everyday: Sunday - Saturday: 11:00am - 4:00pm
Dinner: Monday - Thursday: 5:00pm - 10:00pm,
Friday & Saturday: 5:00pm - 11:00pm,
Sunday: 5:00pm - 10:00pm

Dress Code:
Business Casual

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(412) 329-1405

Website:
http://www.jacksonsdoubletree.com/

Catering:
Banquets can be hosted in the Doubletree Hotel with food that is catered by Jacksons Restaurant. Please speak to you hotel banquet contact for more information.

Parking Details:
Parking is complimentary. Jacksons shares parking with the Doubletree Pittsburgh Airport.

Executive Chef:
Rick Davison

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Fireplace, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Outdoor Smoking Area, Private Room, Takeout, View, Wheelchair Access, Wine

Special Events & Promotions:
Jacksons Restaurant-Rotisserie-Bar is now offering wine dinners once a month. Please contact Dennis Hopper or Michael Cerbe at 412 329 1413 for more information.

Specials

Instantly increase your points with dining rewards

Specials

Instantly increase your points with dining rewards

See availability for bonus point tables

Details
Sun 5:00PM - 8:00PM

Fri - Sat 5:00PM - 10:00PM

Jacksons Restaurant - Rotisserie - Bar - Doubletree Hotel Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on all time ratingsThis restaurant has not received enough recent ratings to display a current ratings snapshot
food

4.1

service

4.0

ambience

3.8

value

3.4

Noise

Moderate

79% would recommend it to a friend

Special Occasion (163)
Great for Lunch (158)
Neighborhood Gem (144)
See All
Good for Groups (127)
Fit for Foodies (126)
Romantic (83)
Notable Wine List (48)
Great for Outdoor Dining (43)
Great for Brunch (36)
Vibrant Bar Scene (35)
Kid-friendly (25)
Late-night Find (21)
Hot Spot (12)
Bar Seating (5)
Business Meals (5)
Casual (5)
Gluten Free Options (5)
Happy Hour (4)
Quiet Conversation (4)
Scenic View (4)
Good for a Date (3)
Healthy (3)
Good for Anniversaries (2)
Good for Birthdays (2)
Cozy (2)
Handcrafted Cocktails (2)
Quick Bite (2)
Tasting Menu (1)
Comfort Food (1)
Fun (1)
Organic (1)
Paleo Friendly (1)
Pre/post Theatre (1)
Sunday Lunch (1)
Afternoon Tea (1)
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171 reviews
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vip
 (Pittsburgh)·Dined on November 5, 2017

we really enjoyed our meals.....very pleasantly surprised......

Tags: Tasting Menu
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food5
ambience4
service4
value4

 
 (Los Angeles)·Dined on August 11, 2017

We've always had great meals at Jackson's. The steaks are cooked to perfection and the appetizers are innovative and good.

Tags: Comfort Food, Happy Hour, Business Meals, Bar Seating
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food5
ambience4
service5
value5

vip
 (Pittsburgh)·Dined on July 28, 2017

Our experience was better this time than last. Hannah our server was wonderful. I ordered the Beef bourguignon which was different but tasty. The meat was superb but the giant glob of sour cream was not necessary. I prefer egg noodles to the penne noodles they served with it. My husband enjoyed the margarita pizza.
Our cloth napkins were damp and we asked for dry ones but were given cocktail napkins. I think they try to be a fine dining but the atmosphere is more upscale casual.
Still, it was a nice evening out for us. The quiet atmosphere is refreshing.

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food3
ambience3
service4
value3

 
 (Pittsburgh)·Dined on July 24, 2017

We chose Jackson's because the dining room is a guiet setting for conversation and the food is always good, we were not disappointed!

Tags: Good for Groups, Quiet Conversation
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food5
ambience4
service5
value4

 
 (Pittsburgh)·Dined on July 11, 2017

Disappointing. Food was mediocre at best. Overpriced for food quality. I will not be going back there.

Tags: Bar Seating
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food2
ambience1
service2
value1

vip
 (Pittsburgh)·Dined on July 6, 2017

Jackson's remain a good restaurant. Highlight is the hostess and wait staff and their dedication. Atmosphere is relaxed.

I am concerned that the grilled chicken is becoming dried out again. I could cut it but it was definitely not tender. There was a period where the chicken was of so very tender. Even friends who are not foodies mentioned how tender. Perhaps a new chef?

As a celiac I appreciate the grilled chicken, or salmon w/ an upcharge, and the fun veggies served along side. Lunch Specials are priced reasonably which is especially good for retirees.

Thank you for the opportunity to give a review.

Best wishes!

Tags: Great for Lunch, Neighborhood Gem, Healthy, Gluten Free Options
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food3
ambience5
service5
value5

 
 (Richmond)·Dined on May 14, 2017

Very reliable for great food and drinks in a quiet, lovely atmosphere. And if you are lucky enough to have Kathy as your server, you will definitely have an enjoyable experience!

Tags: Bar Seating, Kid-friendly, Casual, Handcrafted Cocktails, Good for Groups, Quiet Conversation, Special Occasion, Good for a Date
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food5
ambience4
service5
value5

 
 (Pittsburgh)·Dined on May 14, 2017

I tried booking for Mother's Day brunch. Opentable saved reservation but when I called to be sure, restaurant told me nothing was available.... so we didn't go

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food1
ambience1
service1
value1

vip
 (Pittsburgh)·Dined on May 13, 2017

I am very unhappy that I have not been awarded the 1000 points I was promised. We kept our reservation, we were 5 minutes early, spent a good deal of money, and have not been awarded the points. I called them to ask why and they said they would look into it. No response back! Not happy!

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food1
ambience1
service1
value1

vip
 (Detroit)·Dined on May 3, 2017

Menu on open table wasn't correct, offering was very limited

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food3
ambience2
service4

 
 (Pittsburgh)·Dined on April 16, 2017

Everything was well organized & delicious choices of food...

Tags: Good for Groups, Special Occasion, Casual, Good for Birthdays, Happy Hour, Great for Lunch, Good for Anniversaries
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food5
ambience5
service5
value5

vip
 (Pittsburgh)·Dined on April 3, 2017

Jackson's sure know how to cook their chicken. Always to perfection. Thank you chefs.

Tags: Great for Lunch, Fit for Foodies, Neighborhood Gem, Gluten Free Options, Healthy
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food5
ambience5
service5
value5

vip
 (Pittsburgh)·Dined on March 18, 2017

Simply overpriced...if it was cheaper I'd have no complaints, but for what they charge you expect more...

Tags: Cozy, Paleo Friendly
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food4
ambience2
service2
value2

 
 (Chicago)·Dined on March 10, 2017

Made a reservation. Turned out I was the only reservation. Upon entering the restaurant you can smell the chlorine from the hotel pool. Lots of bar noise. Ordered the peppercorn crusted steak. Not a peppercorn to be seen or tasted. Took my wife there for her birthday and put that info on the reservation. No acknowledgement from the staff (one person). Overall, very average. Was disappointed with the experience for the price.

Tags: Happy Hour
1 person found this review helpful.
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food3
ambience3
service4
value2

vip
 (Pittsburgh)·Dined on February 23, 2017

Michele was our waitress - always smiling, makes lunch pleasant, takes care of every little detail, very good waitress.

Thanks to the Chef, the chicken was outstanding, very tender and succulent and always paired with a perfectly cooked vegetable. Fresh coffee.

Thank you Jackson's.

Tags: Quick Bite, Gluten Free Options, Great for Lunch
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food5
ambience5
service5
value5

 
 (Pittsburgh)·Dined on February 14, 2017

Food was exceptionally good. Service was a little slow. They needed more servers. It took forever for our cocktails to arrive, and they should have been complimentary at that point.

Tags: Good for a Date, Special Occasion, Casual, Pre/post Theatre, Bar Seating, Handcrafted Cocktails
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food5
ambience4
service2
value4

 
 (Pittsburgh)·Dined on December 24, 2016

We had a reservation for Christmas Eve. The place was empty and the server for the evening was also the bar tender. The main course and dessert were good, but the service and everything else was lacking. I wouldn't recommend it unless you're out of other options.

1 person found this review helpful.
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food3
ambience1
service1
value1

 
 (Pittsburgh)·Dined on December 14, 2016

The food and service was much, much better this year. We always go around the holidays for a business lunch, so I can compare each year to the last. There was a problem wit the seating however. We were seated next to the private dining room and the person in our party that was seated near the door kept getting hit with the door as servers and guests exited that room. Not a pleasant experience for her. Our server was excellent. There were, however, not enough menus to go around and we had to share. That was a little ridiculous.

Tags: Business Meals
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food4
ambience4
service4
value4

 
 (Pittsburgh)·Dined on December 13, 2016

Had a party of 9 for a birthday celebration. Waited almost an hour to order. Drinks were t filled, and the waitress was not at all knowledgeable about the menu. Was 90 minutes between being sat and getting served our food. Did I mention that the place was empty!?! We were the only table with people eating... on a Tuesday night at 6! Wonder why!!
The food was top notch though.. everything was delicious and hot.

Great food but terrible service. Also messed up the bill several times. Billed my card twice for the same dinner

Tags: Bar Seating
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food5
ambience3
service2
value2

vip
 (New York Area)·Dined on October 2, 2016

Staying at a neighboring hotel, saw some good reviews on open table and gave it a try. Unfortunately I cannot make a good review. The place was under staffed, the service was therefore very slow and the foot was just bad. My chicken wings were under cooked, my wife's burger was not as advertised. The server was nice and deserved more help. The server would get a '5', but the "service only gets a '2' because they were so understaffed, she could not find time to check on us and food out of the kitchen took way too long.

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food1
ambience3
service2
value2

 
 (Pittsburgh)·Dined on October 2, 2016

I've been to Jackson's several times. All were good experiences until this past one. The service was TERRIBLE, we had to wait forever for our food and the food was not as good as it was in the past.

Normally, I can forgive one bad experience. However, this experience was so bad that I do not know if I will ever go back.

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food3
ambience3
service1
value1

vip
 (Pittsburgh)·Dined on September 30, 2016

There was no one at the front when we arrived. Found a server that seemed as if he didnt want to wait on us. Claimed he checked us in for our reservation but did not. Chicken wings and lobster mac and cheese was great. Didnt have soup or pasta that was on menu. Ribs were cold, on a hot plate..makes no sense. Nice touch with tv at table. I expected more for the amount we paid, and better service. Appreciated the young lady at the bar that helped us.

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food2
ambience4
service4

vip
 (Pittsburgh)·Dined on September 19, 2016

Most always 100% satisfied; however, on occasion one of the chefs, allows an overcooked chicken breast to make it to the table. Couldn't cut it. Didn't eat it. The veggies were served to perfection. This happened Monday. Waitress returned and said we voided your check and rightly so. The waitress did receive her tip!

Tags: Quiet Conversation, Gluten Free Options, Great for Lunch
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food2
ambience5
service5
value5

vip
 (Pittsburgh)·Dined on September 15, 2016

It's nice to be remembered. Can't eat just anywhere as GF and soy free. Try to eat all organic. A former boss took me to lunch for my 75th.

Blessings,
Cheryl

Tags: Healthy, Good for Birthdays, Organic, Gluten Free Options, Fit for Foodies
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food5
ambience5
service5
value5

 
 (Pittsburgh)·Dined on September 13, 2016

We were supposed to be in the dining room but it was apparent that they were trying to avoid seating there Used to be a nice atmosphere and good meal. Now just felt like a hotel restaurant.

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food3
ambience2
service2
value3

 
 (Philadelphia)·Dined on August 25, 2016

After dropping our son off at Robert Morris University for the start of his college journey. I thought I would treat my wife to a nice dinner to unwind and enjoy our accomplishment. Unfortunately after being promptly seated for our 6:30PM reservation we were basically just ignored for the next 20 minutes. The restaurant wasn't very busy and nobody even bothered to take our drink order. We were seated in the bar area and several waitresses including the bartender could clearly see that we were unintended for at least 15 minutes. I am in business and this lack of customer service is atrocious , especially for a restaurant that bills itself on the higher end of dining. I will never go here again.

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food1
ambience1
service1

 
 (Seattle)·Dined on August 13, 2016

Our waitress was great. However, to arrive at a restaurant that has no one at the front desk for several minutes is bizarre. Also, they phone goes to voice mail, so when we were running a few minutes late, I could not reach the restaurant. I did change the time on open table, but when I said I reserved through Open Table the looked at me like they had never even heard of Open Table. The food was good, the service was slow, but I am used to Seattle where service is excellent.

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food4
ambience3
service3
value3

 
 (Pittsburgh)·Dined on July 25, 2016

This was a business meeting and not paid by me. Dinner was excellent. I've been to your restaurant for breakfast and lunch, but never dinner. My husband and I dine out quite frequently for dinner. I will not hesitate to visit Jackson's again for dinner.

Tags: Fit for Foodies, Special Occasion
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food5
ambience5
service5
value5

vip
 (Pittsburgh)·Dined on July 22, 2016

Great food not crowded great service good location We have visited before but when you want to go out on a Friday night and everywhere is packed this is the perfect spot.

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food5
ambience5
service5

vip
 (Pittsburgh)·Dined on July 2, 2016

Great service and the short ribs were outstanding!

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food5
ambience4
service5
value4

vip
 (Pittsburgh)·Dined on June 18, 2016

Visited w/classmate on the patio enjoying a healthy lunch of grilled chicken w/veggies. Only disappointment was the grilled chicken was dry. Waiter gave us the right amount of attention. There was a warm breeze and the flowers were lovely and the patio was quiet. A wonderful way to visit w/ friend from years gone by.

P.S. The chairs are metal and uncomfortable but, aha, I had two chair pads in the trunk of my car. SMILE!

Tags: Fit for Foodies, Great for Lunch, Great for Outdoor Dining, Neighborhood Gem, Scenic View
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food4
ambience5
service5
value5

vip
 (Pittsburgh)·Dined on May 8, 2016

was not aware of limited menu due to Mother's Day and the limited service personnel as a result delayed service somewhat

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food4
ambience3
service3
value3

 
 (Pittsburgh)·Dined on May 8, 2016

The food was VERY good. The service was not so good. It was Mother's Day brunch and they seemed to be either short staffed or disorganized or both. I ordered a drink before brunch which never came. The staff did not appear to have well defined sections or duties so you never knew who was really supposed to be helping you. Also they appeared short on bussers as plates piled up until someone noticed, etc. Service could have been better. Again, the food was GREAT.

Tags: Special Occasion
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food5
ambience3
service2
value2

 
 (Pittsburgh)·Dined on April 17, 2016

My friend and I went to Jackson's to celebrate our Birthdays. First of all the booths in the bar area, are all split and old looking. This is the second time we have had the waitress we had, she was very rude and pushy. We ordered coffee and were opening our gifts, and she said "the chef would like to know when you two are going to order"!! The place was empty, and when we were half way through our meal, she wanted to clear our dishes away. I have been there on a few big events, and lunches. I will never go back, and I intend telling my friends about this experience.

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food2
ambience1
service1
value2

 
 (Pittsburgh)·Dined on February 13, 2016

The food here was impeccable! Everything was cooked to perfection and wine selection was just what we were looking for. And our waiter was outstanding! Best service and food we've had in a while.

Tags: Great for Brunch, Notable Wine List, Romantic, Special Occasion, Vibrant Bar Scene
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food5
ambience5
service5
value5

vip
 (Palm Springs)·Dined on February 4, 2016

Great dining experience!!!

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food5
ambience5
service5

 
 (Dallas)·Dined on January 27, 2016

The food was terrible. The main course was over cooked and dry. It is way to expensive for such bad food.

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food1
ambience3
service2
value2

 
 (Pittsburgh)·Dined on December 8, 2015

Service is outstanding and food is delicious!! Very nice place for lunch.

Tags: Good for Groups, Great for Lunch
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food5
ambience5
service5

vip
 (Atlantic City)·Dined on November 21, 2015

Food was great service was even better! I great place to share a dessert.

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food5
ambience5
service5

vip
 (Atlantic City)·Dined on November 20, 2015

Love this place!

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food5
ambience5
service5

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