Seasonally inspired American cuisine, hand crafted cocktails and the best of local waters and farms from Jackson 20 to all our private events. Beautiful event spaces, seat 10 – 150 for private dining, cocktail parties, rehearsal dinners & beautiful weddings.View Private Dining Details
Stopped in for brunch. The service was slow and extremely inattentive. The food was served to the incorrect people, and there were only three of us. The food was just okay, on the greasy side. This used to be a great place.
Came for brunch while staying at the Alexandrian. We were seated right by the door and had such a cold draft every time someone came in or out. Make sure to request a table in the back. We had to ask twice for milk for our coffee so it was coffee was cold by the time we got it. The food was average at best.
Food and drinks were great, service was lacking. Weren't greeted for 10 minutes and then offered free drinks which were appreciated. The table next to us was greeted by the manager who proceeded to ignore us and never stopped by the table. It seemed like the server was overwhelmed and had no help, very polite and nice but the rest of the staff d idnt seem like they were there to work.
Overall the food was good and the vibe in the restaurant seemed nice.
We spent quite a bit of time waiting for things: to be seated, to get service, to have plates cleared, to get a check. All the while watching our server do other tasks unrelated to customers. It was near the end of brunch so I think we unfortunately came at a bad time when shift change is near and we were perhaps forgotten about.
I'll give it a second try.
Attached to the Alexandrian Autograph Hotel. Highly recommend reservations as the wait can be lengthy. You can do this via their website and Opentable.
It was great, but the main entree took a long time to come out. For perspective, seven of us, nearly a two hour meal without dessert.
I love this place and visit frequently, however, the service seems to be slipping. Our server forgot about us yesterday so we had to flag down other servers to assist with refills, condiments, and even getting/cashing out with our check. My BELT sandwich and mimosa was perfect as always and otherwise a lovely spot for breakfast/brunch.
The entire experience was centered around waiting. We had to wait for the host (mind you our rez was at 9m and they weren't busy), we had to wait to be seated, wait for our server to greet us.
The server came and took our appetizer order but it took too long for a simple order of cheese plate and soup. The soup was watery and the floor manager had to take our dinner order b/c the server didn't come back. The watery soup seemed to be acceptable according to the manager. The fried chicken was tasteless and the salmon was ok.
It was our 3 year anniversary and we were incredibly disappointed. We will not be returning. The manager was apologetic and offered to comp us appetizers if we came back, but it's just not worth the risk or our money.
It was Valentines Day and we had our son visiting so it was a nice evening. The restaurant was busy and our wait staff warned us it might be slow service. The drinks were slow but excellent and the food was delicious. I would say it was worth the wait. We’ll be back on a less busy evening.
Overall the Restaurant is Overrated. the food was OK and service was friendly. it wasn't anything like the web was suggesting.
Absolutely delicious food and excellent service! The chef even came out to check on us. I will definitely be back!
I have been to Jackson 20 several times over the years since I live near by -- the food is OK but for the service has been awful every time, not once did I walk away saying that was great!! They always have an excuse but I am sorry it is the same excuse every year.
Food at Brunch was overpriced, the crab Benedict was bland and required multiple salt applications and the brisket hash was swimming in grease, rendering the bottom layer of potatoes inedible. You pay for the location I suppose. The food was some of the worst I've had at a local brunch.
Very accommodating for our needs with a small child for brunch. Great service. Food was very good
Upscale breakfast. Different take on hash browns- but they could use more flavor