Jackson 20 - The Alexandrian

4.2
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2891 Reviews
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$30 and under
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American

Top Tags:

Casual
Sunday Lunch

At Jackson 20 we feature the freshest, seasonal and local meats, seafood and bountiful farm fresh produce that all have a story to tell; Festive spirits and hand-crafted classic cocktails are awaiting you in our wonderful restaurant.

Our New American Mid-Atlantic Menu features the freshest sourced seasonal, local and sustainable meats, seafood and produce that are meticulously hand-picked and prepared by our Chef, Peter McCall. We support our local farms all along the East Coast. Come in and taste excellence on a plate as you journey through our menu.
What 2891 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
4.2
ambience
4.0
value
Noise · Moderate
81% of people would recommend it to a friend
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DM
vipDrMom
Washington DC
5 reviews
Dined on March 16, 2020
Overall5food5service5ambience5

Dynamite atmosphere and delicious, creative menu.
Server was efficient , polite and pleasant.
Host was personable.

G
vipGodiva
New York Area
7 reviews
Dined on March 8, 2020
Overall3food4service2ambience3

Even with a reservation I still had to wait for at least 20-30 min for a table. I was not happy about that.

c
clairep
Washington DC
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

We go to Jackson 20 every St Patrick's day for brunch. They never disappoint. Try the Bourbon Caramel French Toast. Yumm

Jackson 20 - The Alexandrian
Responded on March 10, 2020

Hi Claire, Thank you so much for sharing your positive experience at Jackson 20. It is in our best efforts to provide a memorable yet fun experience. It seems your visits with us are a continued success. Thank you so much for your loyalty. We will continue to thrive on feedback like this! Your feedback is appreciated, Jackson 20 Manager Shabritli R.

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PP
PatP
Washington DC
3 reviews
Dined on March 1, 2020
Overall4food5service4ambience4

Very accommodating on seating early.

DR
DavidR
Washington DC
8 reviews
Dined on March 1, 2020
Overall4food5service3ambience2

A really good early Sunday breakfast, with especially good french toast and biscuits and gravy.

MF
MollzF
Memphis
4 reviews
Dined on February 29, 2020
Overall4food5service5ambience5

Friendly service, delicious food although a little pricey.

OT
OpenTable Diner
Richmond
2 reviews
Dined on February 23, 2020
Overall5food5service5ambience5

The food and the cocktails were great, the prices were reasonable, and the service was spectacular. I will be visiting again soon.

AG
AlvaroG
Washington DC
1 review
Dined on February 17, 2020
Overall3food5service5ambience3

It is a great restaurant. Good location. It is connected to the hotel.

MA
MsAC
Washington DC
5 reviews
Dined on February 17, 2020
Overall5food5service5ambience5

Different from the usual breakfast but good menu with quality tasty items. Glad I came and will visit again.

SF
SherryF
1 review
Dined on February 15, 2020
Overall3food3service3ambience4

after reading reviews for this place, we decided to go for brunch, unfortunately, the food was a disappointment, and the service was very slow. It took our food almost 25-30 min to come out for a table of 4 and it wasn't fresh, the chicken and waffles seemed to have been grilled first, they had a charcoal flavor and half of it didn't have the breading on it so we could see the char marks - it was disappointing for sure. The salmon flat bread, however was pretty good. With a lot of brunch spots in the area, we probably wont be going back.

Jackson 20 - The Alexandrian
Responded on February 18, 2020

Hello SherryF . Thank you so much for your perspective. We truly strive to provide each and every guest with an expectation of their preference. In this case we did not do so, and we sincerely apologize. Our chef takes all feedback very serious and we will continue to improve on service and quality of food. Your business is appreciated, and we would love to regain your trust in the future. Thank you Shabritli R. Manager

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OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

We booked this reservation last minute for Valentine’s Day and arrived a little early but we were seated right away. Our table was close to the door and we were hit with a cold breeze every time the door opened. We asked if we could be moved to another table and they were more than willing to accommodate our request. Our service was outstanding!

BM
vipBrendaM
Washington DC
15 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Exceptional attentive service. Katie are server/bartender made us feel as if we were the only customers in Jackson 20. Delicious meals.

Jackson 20 - The Alexandrian
Responded on February 18, 2020

Dear BrendaM, Thank you for taking time to rate us so highly and especially for acknowledging Katie. I will make sure she receives recognition for her great service. Please come visit again. Bert le Roux Director of Operations

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SR
vipSwimRideSing
Washington DC
16 reviews
Dined on February 8, 2020
Overall3food3service4ambience3

Must so many restaurants in Old Town have a "southern" (e.g., sweet) touch? Evidently. That's how Jackson 20 describes itself. She had a steak, I had the pork shoulder preparation for the Presidents' Day "Cherry Challenge" and would have preferred more veg than grits on my plate. It was all fine, with gracious service, if not a wow.

OT
OpenTable Diner
Washington DC
1 review
Dined on February 2, 2020
Overall5food5service5ambience5

My first time here was amazing. The service was very good, and our server did an outstanding job. The hostess were very kind and welcoming as well.

Jackson 20 - The Alexandrian
Responded on February 9, 2020

Thank you so much for your gracious feedback. Providing an memorable service is what we aim to do here at Jackson 20. Glad we could happily meet your expectations. See you on your next visit! Shabritli Reed Manager

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OT
OpenTable Diner
Washington DC
2 reviews
Dined on January 26, 2020
Overall2food2service3ambience3

Wish there was more variety on the menu. Food was cold. Nothing special about this place that I can’t find at any other place that serves brunch.

I
Iceman
Miami
8 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

Excellent service, great food, and wonderful overall experience.

Jackson 20 - The Alexandrian
Responded on February 3, 2020

Dear Iceman, Thank you so much for this excellent 5-star rating. We are so glad we met with your expectations. Life is about choices and we appreciate that you chose to dine with us at Jackson 20.

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OT
vipOpenTable Diner
Washington DC
5 reviews
Dined on January 25, 2020
Overall2food2service1ambience3

We had a reservation at 7 and we didn’t get our check until 9:30. Service was horrendously slow. We went as part of restaurant week, so maybe that was the issue. Food was also poorly seasoned (not seasoned at all). Would not go back.

L
vipLisa
Richmond
14 reviews
Dined on January 25, 2020
Overall3food4service3ambience1

It was like they had no heat. It was freezing in the restaurant. I had to wear my winter coat the whole meal. Which made it very uncomfortable.

OT
OpenTable Diner
Washington DC
3 reviews
Dined on January 24, 2020
Overall3food4service1ambience3

Went there for GNO. The food was pretty good but the service was horrible. Had to keep asking for table to be cleared. Didn’t have silverware when different courses came out. Had to ask a few times for it. Didn’t get water refill. Had to ask for that. Dessert came and was put down on the table with our dirty dinner dishes right in front of us and then the waitress left the dishes there. Again had no silverware. When she came back we had to ask her to clear the dirty dishes. Anyway, probably will not go back there. Too many good restaurants to choose from where there is good food and good service

Jackson 20 - The Alexandrian
Responded on January 25, 2020

Thank you for leaving us feedback. Your business is truly appreciated. Here at Jackson20 we aim to please, in all areas of dining including service and table maintenance . We apologize that the server did not demonstrate proper table etiquette. We will work on correcting this immediately. I truly hope you decide to give us another chance in the future. We will personally monitor your experience to ensure all dining expectations are met. We appreciate your business, Management, Shabritli Reed

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OT
OpenTable Diner
Washington DC
3 reviews
Dined on January 24, 2020
Overall5food4service5ambience5

Excellent customer service— Hector took great care of us!

OT
vipOpenTable Diner
Washington DC
6 reviews
Dined on January 20, 2020
Overall2food2service2ambience3

They did a nice job with offering a lot of choices for restaurant week. However, the food quality was average and service was slightly below average. I would never pay full price for what was provided.

Jackson 20 - The Alexandrian
Responded on January 25, 2020

Thank you providing dining feedback. It is truly important that we are aware of guest satisfaction in order to improve on not only our flavors, but our service as well. It seems we did not meet your dining expectations and we truly apologize. We welcome you to give us another try in the future. Our regular fall/Winter menu , may have some other items that may interest you. Again we apologize and look forward to improving your view in the future. Thank you Management,

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m
michaelv
1 review
Dined on January 19, 2020
Overall4food4service4ambience4

Service started out slow, but quickly got caught up. Food was very good, nice atmosphere and overall very good service.

OT
OpenTable Diner
Berlin
2 reviews
Dined on January 18, 2020
Overall2food5service1ambience2

Food was absolutely fantastic. Service was poor. 1) We were seated 15 minutes after our confirmed reservation; 2) Our food was very late in coming out; 3) The server was very inattentive and we had to ask the food runner or a different server for various things (water, more drinks, new (clean) silverware, etc.); 4) Our “starter” came out with our entres; 5) They forgot two of our entrees all together. Bottom line their seating/server/food running system needs a complete overhaul. The food was on point, but nearly everything else was a fail.

DF
vipDavidF
Washington DC
28 reviews
Dined on January 11, 2020
Overall5food4service5ambience5

Usually all food is great. Tonight the french fries tasted like they had been fried in old oil. Everything else was excellent.

DN
DiNichelle
St. Louis
2 reviews
Dined on January 5, 2020
Overall5food2service5ambience5

The service was great. The crab cakes were a thumbs down. Not tasty at all,

MA
MemarA
Washington DC
5 reviews
Dined on January 3, 2020
Overall2food1service5ambience2

Excellent service by our waitress. I would not recommend ordering the Steak or the oyster. The restaurant was nice enough to return the dishes for us. Burger wasn’t too bad. Overall poor food dinner menu, better for brunch.

LM
LaurenM
Jacksonville
1 review
Dined on December 31, 2019
Overall1food3service1ambience3

We dined here on New Year’s eve and had to wait 30 minutes before anyone approached our table. The service was less than favorable and they seemed a bit under staffed. The food was okay but our server never came to check on us and the checks took forever to come out. Would not recommend.

OT
OpenTable Diner
Chicago
2 reviews
Dined on December 31, 2019
Overall2food5service1ambience3

A restaurant of this quality should be embarrassed of service like this. We were waiting over 15 minutes for a server to come to our table. He forgot our drinks, or we would have ordered more. Very slow overall, but you better believe we saw him running for our table as we were walking out to check his tip. It’s not likely we will be going back.

BV
BiancaV
San Francisco
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Great service and delicious food. I would highly recommend to anyone in the area.

OT
OpenTable Diner
1 review
Dined on December 29, 2019
Overall5food5service5ambience5

Wonderful service friendly environment and great food

DD
DaniD
Baltimore
2 reviews
Dined on December 25, 2019
Overall3food3service2ambience3

Christmas dinner

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i
izzy
Washington DC
1 review
Dined on December 24, 2019
Overall2food2service3ambience2

We made reservations for 4 on Christmas eve. We got sat immediately but it took 10 minutes before anyone came to take our order. We got a different waiter without anyone informing us. The foods were expensive and quality was below average. They had 4 items on the kids menu and minimum $12. We end up with a $12 hot dog that my kid could eat bc they burn the heck out of it after messing up her order.
I live in town and will never eat there again or send anyone there.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on December 22, 2019
Overall5food5service3ambience5

The food was great, just took forever to get a refill for water, also took a while till we got our syrup for the French toast.

Jackson 20 - The Alexandrian
Responded on December 24, 2019

Thank you for the feedback, our staff looks forward to improving upon your next visit! Thanks for giving us the opportunity to serve you!

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MT
MsTSquared
Washington DC
16 reviews
Dined on December 20, 2019
Overall4food3service4ambience4

A good spot for breakfast and brunch

SG
vipShelliG
Washington DC
178 reviews
Dined on December 15, 2019
Overall5food5service5ambience5

Enjoyed brunch and the service was awesome!

Jackson 20 - The Alexandrian
Responded on December 28, 2019

Thank you for the feedback! We appreciate your business , see you on your next visit! Happy Holidays Management,

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DC
vipDesireeC
Los Angeles
14 reviews
Dined on December 15, 2019
Overall5food5service5ambience5

Really top notch staff,service,and food!!!!!!

JB
JimmyB
Washington DC
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

This was our first time visiting this restaurant. We had breakfast with our family and it was fantastic. Our waiter who took care of us was also FANTASTIC! We will definitely return to this restaurant in the future! Highly recommend this restaurant.

Jackson 20 - The Alexandrian
Responded on December 24, 2019

Thank you for your gracious feedback, see you and your family next time !

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A
vipAlexandrian
Washington DC
5 reviews
Dined on December 7, 2019
Overall2food4service3ambience3

had reservation through Open Table but had to wait 20 minutes to get seated. Kitchen was very slow and it is December, so Old Town is pretty crazy. Love the farm to table concept, although did not realize that it would be meant quite so literally . We did not get any plates until after we finished our appetizers already. So we ate off the table for the first 20 minutes.

AB
ABT61
Washington DC
24 reviews
Dined on December 7, 2019
Overall3food4service3ambience3

Kitchen backed up. Took over an hour to get our enters

DE
vipDebE
Washington DC
118 reviews
Dined on December 7, 2019
Overall4food4service4ambience4

Breakfast was good. Cocktail was delicious. French toast, eggs good. Avocado toast was mediocre and oatmeal was watery. Server worked hard but seemed understaffed. Good coffee! Good location.

Jackson 20 - The Alexandrian
Responded on December 28, 2019

Hi Debe, Thank you for the feedback. My apologies that your expectations were not entirely met. It is in our best efforts to provide great flavors as well as superb service. I will certainly relay that feedback to our executive chef. Thank you for your business, we can not wait for the opportunity to have you dine with us again! See you next time,

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Jackson 20 - The Alexandrian is rated 4.2 stars by 2891 OpenTable diners.

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