The main reason we went there was for the ribs but they were out at 730. Disappointing. The steak was a bit overcooked. Just ok.
Great food Pleasant atmosphere. Wonderful service
The food was mediocre which was a disappointment. The lobster Mac sounded really good, unfortunately it was incredibly bland. I had the pork shoulder for my entree and it was overcooked.
The savior of the night was our waitress Jade. She was incredible.
Creative menu with excellent choices from starters through entrees. Solid portions, good cocktails and very comfortable ambiance for conversation. Definitely added to my Favorites in the city🍽🥃😊
Had a great time. First time there. Will be back.
Everyone thoroughly enjoyed their selections. The filet was perfectly cooked. the sauteed brussels sprouts are some of the best in the city. Definitely save room for dessert.
We had to send our Mac and cheese back twice because it came out cold. When my mussels arrived, they were overly fishy and had likely gone bad. The “broth” they were supposed to have been served in was over-reduced and painfully salty.
Was the perfect place to stop after a tour of Eastern State Prison. Food was good we all had a good mix from their menu. Lots to choose and good beers. Filets were cooked perfectly, just as we asked for and cut like butter.
Had dinner there this past weekend. The place itself is very cool, the food was great and our server was incredible. Would definitely go again.
Ok local option, not something I'll keep going back to.
Our server was awesome. Drinks had a nice kick and we’ll work the price. And we enjoyed the price fix menu selections. Great experience!
Always great food and great service. I miss the chicken dinner with bacon mac and cheese! Where did it go?
Everything was great!
Great building and great food.
The best service, food is excellent and the bartender is the best.
Lovely setting but the main courses disappointed.
I had fried chicken which was way to heavily breaded.
My wife had ribs which were way too salty
First course-salads were very good
Deserts- mouse were excellent
The $30 prix fix dinner would have been a good deal IF the main course was better
I came here with my uncle who was visiting town. I had the cornflake catfish po’ boy which I had been looking forward to for a few days and it did not disappoint. Crowd was a little sparse but it was cold out and we got there just after it opened. They also have outdoor seating in the warmer months and I’ve seen it packed at other times. Our server was pleasant and helpful.
The restaurant is located on Fairmount Ave in Philly’s Fairmount neighborhood which also has shops, coffee shops and is very close to the Art Museum, the Barnes, etc. We took a tour of Eastern State Penitentiary across the street afterward and all in all it was a great morning and afternoon. Highly recommend.
Very nice evening at Jacks. My husband enjoyed the pulled pork poutine and his pork chop. I had the fried chicken and dumplings. It was very tasty. Nice addition to the menu although I do miss the roast chicken and Mac and cheese.
The bison burger was mostly filler. The food could have been warmer
Excellent choices of food, ease of reservation and seating, chose to eat at the bar, bartender was very attentive, chose apple salad, lobster Mac and cheese, vegetarian omelet. All was well prepared and tasty
Highly recommend the lobster Mac!
There service was extremely slow and poor. The hot spiked cider we ordered was lukewarm not HOT as it’s name would suggest. It took an extremely long time for our order to arrive, approximately 30 to 40 minutes. This could have been due to the fact that the servers were on a coffee break, considering I saw 2 employees enter with 8 to 12 cups of coffee and the entire waitstaff went to the back...or they were just all nursing a hangover.
I had been a regular patron Jack's for years but avoid it now because there is no accessible bathroom. Sending patrons who cannot handle the steps to a place down the street is just not acceptable in 2019. I enjoyed my recent visit but don't expect to return if I can find an alternative in that area.
Unfortunately, service was terrible. The waitress was apologetic but it took 2.5 hours for us to get our meal. She indicated they had to go to the store to pick up items as someone forgot to order the food!!! They were out of burgers and many other items.
They Really should have offered us a complimentary drink, appetizer or something!!!!
Food was excellent. We starred with the jerk Brussels sprouts and the fried calamari bot was excellent. The St. Louis ribs were very flavorful. Service was excellent.
Excellent menu with some interesting cocktails & seasonal offerings. Service is friendly & helpful.
The Apps were great, we had the Calamari and Brussel sprouts. My lunch was just ok those, I was disappointed by the Catfish Po boy, very thin slice of meat that was a little over done, then placed on thick roll that was falling apart.
Bathrooms were out of order. Other than that, great experience.
The food was ok not spectacular. I’ve been there in the past and it was awesome so I had high expectations. I had the Brussel sprouts and the lobster Mac. The Brussel Sprouts were seasoned well but were underdone. The lobster Mac was good but I think I would have enjoyed it more if it was made with a white cheese rather than yellow. It messed with flavor.
My first visit was 30 years ago. This week I wanted to take my companion somewhere special for his birthday. Wow Jack's was the perfect place! The food was excellant! The best calamari ever! Entrees were perfectly done and delicious! Service was outstanding! We will return very soon!
Always great food and service
Jacks used to be good has since gone down . Other than the great waitress we had food was just ok
On a hot summer Sunday, with the firehouse doors open rather than air-conditioning, this place was unbearably hot and swarming with flies. Our waiter forgot our appetizer, sandwiches and an omelette took forever to come out and the food was just fair. Jack's has been around for a long time in this Fairmount neighborhood, but it is letting the newer, trendier places pass it by.
I have been to Jack's three times and would definitely recommend it to a friend. There are great beers including IPAs on tap. We had fried calamari and pork belly for appetizers and both were great. Two of us ordered crab cake sandwiches which we loved. The neighborhood is so fun and I would recommend Jack's to anyone.
Was in town for concert at MET. Pre-show dinner then walked to the MET. Parking along the street saved me $40.
My meal at Jack's was a business lunch with five participants, four of whom had never been in that part of Philadelphia. They enjoyed the firehouse setting, and they were intrigued at the looming Eastern State Penitentiary (now a tourist attraction) that they saw across the street. Server couldn't have been better -- she left us plenty of time to talk, yet she paced the meal effectively. Food wasn't spectacular, but there was a good selection for people having a working lunch, including one strict vegetarian from India.
I was very excited about having dinner at Jack's Firehouse with friends who are in the fire department. Unfortunately we went there on an evening in July and it so happened to be 95 degrees outside. There is absolutely no air-conditioning in the place. We hardly even ate our dinner because it was so ungodly hot. We had sweat pouring down our faces! I will never go to Jack's again during the summer. I like their food and it is a nice place, but wow, uncomfortable.
Great place, wish it was cooler in there. But I guess it’s hard to cool with the masses doors on front
Jack’s restaurant has character and on warm summer evenings the fire station doors are opened wide for an almost outdoor dining experience. Or if you prefer you can sit further inside restaurant. Menu has southern feel and food is tasty. Loved the complimentary savoury muffins! Staff were very friendly and attentive. Parking on road outside. Would definitely return.
The place is beautiful and has a lot of potential. We had a terrible server who was rude to my family and seemed to openly mock us when we asked about vegetarian options. We should of walked out then and there but we didn't and experienced slow service, overly salty food and an inflated charge on our bill. Very disappointed as I was really looking forward to trying this restaurant for the first time.
Because we were next to the door, it was too hot