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  4. Palm Springs / Palm Desert
  5. Indio

Jackalope Ranch

3.8
3.8
2037 Reviews
$30 and under
Southwest
The Coachella Valley’s newest dining sensation is getting rave reviews from the media and our guests. Over $36M was invested in this unique property! Perennially voted best Bbq in the desert! (Please be advised we do not take reservations for Happy Hour, the Saloon or Palapa (outside bar). No open table credit is earned by guests making reservations and then eating in the bar, saloon or palapa.We cannot guarantee outside seating.)

This finely-crafted lodge on a beautifully landscaped 6.5 acre property offers true Southwestern flavors and classic BBQ dining daily, as well as an indoor saloon, outdoor palapa bar, evening entertainment, and Sunday brunch during the season.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


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Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Southwest, Barbecue, Mexican / Southwestern

  • Hours of operation

    Daily 11:30 am–8:30 pm

  • Phone number

    (760) 342-1999

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    Please call 760 342-7369 for more information.

  • Neighborhood

    Indio

  • Cross street

    Jackalope Trail

  • Parking details

    Public Parking available.

  • Entertainment

    Live music every night

  • Additional

    Banquet, Bar/Lounge, Beer, Counter Seating, Dancing, Entertainment, Full Bar, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

What 2,037 people are saying

Overall ratings and reviews

3.8
3.8 based on all time ratings
  • 3.8Food
  • 3.7Service
  • 4.2Ambience
  • 3.6Value

NoiseModerate

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Filters

  1. OT

    OpenTable Diner

    Vancouver

    2 reviews

    2.0

    2 reviews

    Dined on March 9, 2020

    overall2food4service1ambience4
    Sat down ordered drinks. Waiter delivered and promptly spilled wine on everyone. Didn’t deliver one drink. Said sorry left us to move to table across while ladies were getting cleaned up from red wine on their clothing one of us starting wiring off table waiter never clean up table nor moped the floor. He then forgot part of our dinner order. When we complained that our clothing was either ruined in one case or needed dry cleaning he offered to take off 20.00 off the bill and didn’t charge us for the first round of drinks but it wasn’t until we complained. He did even offer us dessert. Was very unsatisfied with the service
  2. OT

    OpenTable Diner

    Dallas

    86 reviews

    vip
    5.0

    86 reviews

    Dined on March 9, 2020

    overall5food5service5ambience5
    Birthday get together for my dad’s 97th birthday with family, a total of 8 of us. Martin was excellent and the food and experience was awesome. We sat outside so our grandson got to run around and play with more kids. It literally could not have been nicer. My only problem... I completely forgot about the free appetizer! Totally my fault.

    Jackalope RanchResponded on March 11, 2020Thank you so very much for your kind comments and wonderful rating

  3. M

    Miriam

    Palm Springs

    22 reviews

    vip
    2.0

    22 reviews

    Dined on March 8, 2020

    overall2food2service1ambience4
    Birthday. Service was bad. Ordered brisket sandwich with sauce on the side. Came on top. Would have been helpful if the waiter mentioned that the brisket dinner had the brisket in slices where the sandwich was pulled. Probably would have enjoyed that better
  4. OT

    OpenTable Diner

    Edmonton

    1 review

    2.0

    1 review

    Dined on March 8, 2020

    overall2food2service2ambience3
    Signature beef brisket was dry & hard. Crab cake was good. Service was sporadic.
  5. l

    lindarobirds

    Los Angeles

    42 reviews

    vip
    3.0

    42 reviews

    Dined on March 8, 2020

    overall3food4service2ambience5
    service was not very good, but the food was delicious. A little on the pricey side, but a wonderful atmosphere.
  6. OT

    OpenTable Diner

    Minneapolis

    4 reviews

    3.0

    4 reviews

    Dined on March 8, 2020

    overall3food3service2ambience5
    Beautiful place and we were able to sit outside Ordered appetizers - did not get plates until we asked for them and were almost done before they came. Requested wine list but we were almost done with meal before the list came - server coughed and coughed and wasn’t very friendly. 3 different servers so seemed like the left hand didn’t know what the right hand was doing.
  7. JM

    JohnM

    Palm Springs

    10 reviews

    5.0

    10 reviews

    Dined on March 7, 2020

    overall5food5service1ambience5
    Waiter took our drink order and took 10 minutes to deliver. He took our food order and we never saw hi again. Food was delivered by someone else and we were left sitting until I finally flagged down a manager and asked him for our bill. Mgr tried to make it right and we will be back.
  8. OT

    OpenTable Diner

    Palm Springs

    2 reviews

    3.0

    2 reviews

    Dined on March 7, 2020

    overall3food2service3ambience5
    The hostess sat us at a dirty table, when we asked if she could wipe it off before putting our napkins and menus down she acted put out. The food was ok, my husband ordered med rare prime rib, it was overcooked and dry. No sure we would take out of town guest back even if it is one of the prettiest restaurants in the area!
  9. HW

    HelenW

    San Antonio

    2 reviews

    5.0

    2 reviews

    Dined on March 7, 2020

    overall5food5service5ambience5
    Wonderful dining experience with great ambiance. The food and service was top notch. We will definitely return again
  10. LS

    LynneS

    Palm Springs

    22 reviews

    vip
    3.0

    22 reviews

    Dined on March 6, 2020

    overall3food3service2ambience1
    It was recommended to us so we went. Everything was mediocre. Food was mediocre and service was less than mediocre. We won’t be back.
  11. BS

    BobS

    Sacramento

    19 reviews

    vip
    3.0

    19 reviews

    Dined on March 6, 2020

    overall3food2service3ambience5
    Service was slow and one salad was forgotten. The fish dinners were overcooked. Not a great experience thus time!
  12. MB

    MichaelB

    Columbus

    9 reviews

    4.0

    9 reviews

    Dined on March 5, 2020

    overall4food4service3ambience5
    Overall, I’m glad I dined there and would return, but the food /presentation fell far short of my expectations and the service was atrocious. I attentive waiters, slow to respond to requests, flippant and uninformed responses. Maybe that’s their “thing” but I was t impressed. Two wrong sides served for a party of three diners, one after specially telling the waiter “I can’t eat that” when ordering. Sides were quickly replaced but this should not happen. When bills were brought, items were incorrectly sorted out although we’d noted how the checks were to be divided at the time of placing our orders. The setting was lovely; the ambiance was comfortable. I would return, but there were far too many disappointments in this visit.
  13. D

    Dawner

    Palm Springs

    5 reviews

    4.0

    5 reviews

    Dined on March 3, 2020

    overall4food4service5ambience4
    Overall we enjoyed our evening. Bit pricey we thought and ribs a tad dry. Had not been for two years and we are aware of the huge cost of food increases but the bill seemed a bit dear for what we had. No appys or dessert and one very tiny glass of white wine each was almost $100.00 with the tip.. may have to save up to go again.
  14. LJ

    LeeJ

    Denver

    1 review

    5.0

    1 review

    Dined on March 3, 2020

    overall5food5service5ambience5
    Service and food was very good and just enjoy the ambiance of the restaurant
  15. b

    burbank

    Los Angeles

    92 reviews

    vip
    3.0

    92 reviews

    Dined on March 2, 2020

    overall3food3service3ambience4
    They serve Pepsi. Prefer Coke products. Nice happy hour and sunset menu. Beautiful decor
  16. L

    Lovee

    Orange County

    25 reviews

    2.0

    25 reviews

    Dined on March 1, 2020

    overall2food2service4ambience4
    Will never go back. Food mediocre. Expensive. Small portions. No lg beef ribs. Feel bad as restaurant is really a great setting. No good choices no side of baked potatoes.
  17. b

    bettyboop

    Palm Springs

    21 reviews

    5.0

    21 reviews

    Dined on March 1, 2020

    overall5food5service5ambience5
    Always a fun place to go with friends. Great BBQ food and drinks and environment
  18. DJ

    DJPGATour

    Palm Springs

    55 reviews

    vip
    3.0

    55 reviews

    Dined on March 1, 2020

    overall3food2service4ambience4
    The atmosphere of the restaurant is very nice. and our server (Eric) was awesome. However, after that, not much else was great. The wine was horrid. The dip appetizer was fair at best, the ribs were fair at best, the baked potato seemed more like a boiled potato and the vegetable side dish was awful. In a competitive food environment, I could see why there were so many empty tables.
  19. m

    mald

    New York Area

    5 reviews

    vip
    1.0

    5 reviews

    Dined on March 1, 2020

    overall1food1service1ambience3
    From the beginning it was bad. It took at least 10 minutes before the waiter arrived. He forgot if I said Johnny “on the rocks” or not so he returned to confirm before he brought drinks. He (they) forgot to bring our salad. My wife’s ribs were too well done. The dessert ice cream was melted as it arrived late and was sitting out too long before delivery. We complained to the manager when we exited after we told the waiter it was bad. The waiter said it was not his fault as others were responsible. The manager apologized then offered future complimentary dinners but we waited for him to return with cards he promised to give us but he never returned. Worst Open Table Reservation ever. I will never return. Crossed off the list.
  20. RB

    RayandBarb

    Minneapolis

    60 reviews

    vip
    5.0

    60 reviews

    Dined on March 1, 2020

    overall5food5service5ambience5
    We had a group of 5 people, sat outside. It was very busy & it took our server, Jose, a while to get to our table. When we explained we had a play to go to, Jose did a great job & served us promptly. Great dinner & service!

    Jackalope RanchResponded on March 3, 2020Thank you very much for your kind comment and rating Heinz

  21. JM

    JulieM

    Chicago

    8 reviews

    3.0

    8 reviews

    Dined on March 1, 2020

    overall3food3service4ambience5
    Food was mediocre. Nice atmosphere
  22. BH

    BobH

    Seattle

    6 reviews

    3.0

    6 reviews

    Dined on February 29, 2020

    overall3food3service1ambience4
    Server was terrible, always in a hurry and missed hearing two orders that he never placed. Steak was under cooked and tough. Manager was too embarrassed to come over and talk to us.
  23. H

    Harv

    Washington DC

    72 reviews

    vip
    4.0

    72 reviews

    Dined on February 28, 2020

    overall4food4service4ambience3
    Excellent BBQ at moderate prices
  24. D

    Dega

    Palm Springs

    3 reviews

    3.0

    3 reviews

    Dined on February 25, 2020

    overall3food3service3ambience2
    Jackalope Ranch needs some TLC . The outside awnings are in desperate need of repair. The outside floors are filthy, they need to be washed and the food was mediocre at best. We were there mid afternoon, would not return.
  25. TW

    ToniW

    New York Area

    15 reviews

    5.0

    15 reviews

    Dined on February 25, 2020

    overall5food5service5ambience5
    Happy hour is amazing here, great food, service and ambience! A must if you in the Valley!
  26. B

    Bryan

    Central Texas

    5 reviews

    vip
    1.0

    5 reviews

    Dined on February 23, 2020

    overall1food3service1ambience3
    This is the worst service I have ever gotten at a restaurant in my life. We waited about 30 minutes after being seated to have the server come by to take a drink order and 50 minutes after being seated to get our food order in. It took over an hour for them to bring us the corn bread and biscuits they bring when you get seated. Food took a while too. The entire experience was way to long and despite asking multiple times to get some help, virtually nothing happened. Will never go back again.
  27. FK

    FrankK

    Orange County

    7 reviews

    4.0

    7 reviews

    Dined on February 23, 2020

    overall4food4service4ambience5
    Very nice layout inside, large bar and the food was good along with the atmosphere

    Jackalope RanchResponded on February 26, 2020Many thanks for the kind comments and rating Heinz

  28. SM

    StillwaterMinn

    Minneapolis

    34 reviews

    vip
    3.0

    34 reviews

    Dined on February 23, 2020

    overall3food2service3ambience3
    Good food, good service. The fine dining area (old Chop House) is worn and needs refreshing. Good vibrant place. Amazing no.

    Jackalope RanchResponded on February 26, 2020Thank you for your constructive comments, we do take all reviews to heart as we strive to improve our operations. Heinz

  29. OT

    OpenTable Diner

    Portland

    3 reviews

    4.0

    3 reviews

    Dined on February 22, 2020

    overall4food5service5ambience5
    It was great!

    Jackalope RanchResponded on February 23, 2020Thank you

  30. OB

    OBSY

    Palm Springs

    13 reviews

    vip
    3.0

    13 reviews

    Dined on February 22, 2020

    overall3food3service3ambience3
    Waaayyy too expensive.
  31. DC

    DaveC

    Seattle

    1 review

    2.0

    1 review

    Dined on February 20, 2020

    overall2food2service1ambience3
    It’s about the third time that I’ve tried it the barbecue my wife had was good. service was poor. My boneless Ribeye was fairly tough and flavorless I asked for Med Rate and got medium. The best meal I’ve had here was take out BBQ. Overpriced!
  32. CA

    CARROLYNN

    Tahoe

    8 reviews

    1.0

    8 reviews

    Dined on February 19, 2020

    overall1food2service3ambience4
    My grilled chicken was mushy.
  33. S

    Sussi

    Detroit

    7 reviews

    vip
    2.0

    7 reviews

    Dined on February 19, 2020

    overall2food5service1ambience3
    The food is wonderful but the service just keeps getting worse! If the ribs weren’t so good, we wouldn’t go back!
  34. S

    Syls61

    San Diego

    98 reviews

    vip
    4.0

    98 reviews

    Dined on February 17, 2020

    overall4food3service4ambience4
    All out of homemade potato chips when we were there so had to get French Fries that weren’t anything special. BBQ roast beef very good. Jidori chicken 0kay. A little dry. Corn muffins and biscuits were delicious and served with honey butter. Our friend got charged for coffee he didn’t order. He sent back the check with the waiter to correct and again when his check arrived, the coffee charge was still on there.

    Jackalope RanchResponded on February 19, 2020I am sorry to see that you were not given the usual excellent service we provide. Please accept my sincere apology for the inconvenience this must have caused. I hope this singled out incident does not deter you from visiting with us again. Sincerely yours Heinz

  35. RE

    RondaE

    Kansas City

    1 review

    3.0

    1 review

    Dined on February 17, 2020

    overall3food2service2ambience3
    We have been before for happy hour and enjoyed it. This time we had dinner reservations for 6. We were placed in room at front, which had no ambiance compared to the rest of the restaurant, and when I made trip to ladies room, there were plenty of seating in more desirable areas. . Service was horrible.

    Jackalope RanchResponded on February 23, 2020Thank you for your constructive criticism. Please accept my sincere apology for the less than pleasant experience during last weeks visit. Sincerely yours Heinz

  36. B

    Barb

    San Francisco

    9 reviews

    vip
    5.0

    9 reviews

    Dined on February 17, 2020

    overall5food5service5ambience5
    Great atmosphere

    Jackalope RanchResponded on February 19, 2020Thank you so very much for your kind comment and rating.

  37. J

    Juzjim

    Palm Springs

    22 reviews

    5.0

    22 reviews

    Dined on February 17, 2020

    overall5food5service5ambience5
    We love love this place - the food is excellent - the service is good and the outdoor seating is inviting Get there early if you want a table outside

    Jackalope RanchResponded on February 19, 2020Thank you very much for your comments and the wonderful rating

  38. KF

    KungFuDiner

    Central Coast

    25 reviews

    1.0

    25 reviews

    Dined on February 16, 2020

    overall1food1service1ambience3
    Strike 3. We have tried to enjoy this restaurant, but we are sad to say that we won’t go back. We enjoy dining out and we don’t mind paying for a nice meal with good service. It took a half hour to get chips and guacamole that tasted like it came from a bag and we had to ask for that to be served. We ordered off the small menu due to the $38 buffet going on. Our waiter was inattentive and said the support staff was supposed to bring our food when we asked about when our meal might be served. We cancelled one of dishes as it did not get served with the rest of the meal that finally arrived. We ran out of water and our server said the other staff should have refilled us, so he said he would bring some water, however, he never did. We were planning to leave an 18% tip anyway, but the last straw was when the waiter did not listen as we tried to box some of our food to go, and took a large plate of salad away as we sort of lost our appetite. We took our cash tip off the table and the server actually followed our elderly Mom to the door asking where the tip went! My husband stepped over and explained the multiple issues that prompted the cash tip being removed. After the experience we had that he knew was atrocious, to have the nerve to approach our 80 year old diabetic mother that almost went into diabetic shock from the ridiculous wait, Again , Strike 3! This is a brief explanation of what was a terrible experience for a 3rd time.
  39. RU

    RodinUp

    Orange County

    17 reviews

    vip
    3.0

    17 reviews

    Dined on February 16, 2020

    overall3food3service3ambience3
    Took a long time to get our food. We had 11 guests. A few mix-ups with the plates.

    Jackalope RanchResponded on February 19, 2020We are sorry to see that not all went well with your dinner and I apologize for the inconvenience. Sincerely yours Heinz

  40. JS

    JohnS

    Palm Springs

    1 review

    2.0

    1 review

    Dined on February 16, 2020

    overall2food2service2ambience3
    Originally put into a back room. Manager was accommodating and allowed us to relocate Service was spotty, waiting a long time to receive drinks and to place main course My Sea Bass was a very good portion however the filet was far too salty. It was as if the top of the salt dispenser fell off. They probably didn’t take into consideration the salt from the capers in the sauce

FAQs

Jackalope Ranch offers takeout which you can order by calling the restaurant at (760) 342-1999.

Jackalope Ranch is rated 3.8 stars by 2037 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Additional information

  • Cross street

    Jackalope Trail

  • Neighborhood

    Indio

  • Hours of operation

    Daily 11:30 am–8:30 pm

  • Cuisines

    Southwest, Barbecue, Mexican / Southwestern

  • Dining style

    Casual Elegant

  • Dress code

    Casual Dress

  • Parking details

    Public Parking available.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Entertainment

    Live music every night

  • Additional

    Banquet, Bar/Lounge, Beer, Counter Seating, Dancing, Entertainment, Full Bar, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

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