Always a great experience having drinks and dining here! Jennifer and Ashley did a great job.
Great service and food selection. The Bread was very tasty and unique. The fish was very fresh.
Food was great. Ambiance was perfect. Your staff starting with Dean in the valet area to Jen our waitress was excellent and provide the real “Ritz Experience”
My wife and I had dinner at Jack Dusty in the Sarasota Ritz Carlton on Saturday, April 21, 2018. This without a doubt was one of the worst dining experiences of our lives. We had stayed at the Ritz as guests multiple times over the last three years while building our home in Sarasota. We had breakfast and lunch at Jack Dusty multiple times, but never dinner.
When we arrived, there was a tremendous line of cars waiting for valet parking. Once inside the lobby, we found out that there was a extremely large charity event taking place on the back lawn that night. Instead of herding the throng of people to the outdoor event, the staff allowed people to congregate in the restaurant/ bar area, which made it virtually impossible to maneuver to the hostess desk or even hear a spoken word.
Once we were able to finally get to the hostess we were seated virtually five feet away from the hostess desk amongst all the chaos. The other issue with the design of this restaurant is the fact that the dining tables are intermingled with casual seating for bar patrons. There were several groups of drunk patrons apparently waiting to go to the charity event sitting in and amongst dinner patrons. These folks were extremely loud and boisterous which completely ruined the evening for us. Even after the charity event started, there was a constant mingling of people who were not there to have dinner, but simply drink.
We could not wait to get out of there. Our waitress, Helen, was as kind as she could be, apologized over and over, even though it was difficult to hear what she was saying due to all the noise for the terrible situation.
We will never go back to Jack Dusty. Even without the charity event, the manner in which they have there dining tables intermingled with casual relaxed couches for bar patrons is a bad idea.
I am a huge fan of Ritz Carlton properties, but this one is just bad.
Lot of restaurants in the area but Jack Dusty’s is special and the baked in the can bread is fun and delicious.
One of our favorites.
Food and service were outstanding. One of the best restaurants in Sarasota.
Helen, our server, was excellent. Her recommendations were on target and her care and attention were memorable.
Always an enjoyable experience. Outstanding staff who make each visit special
Great setting. We dined al fresco on the covered terrace overlooking the boat basin. Service was excellent -- fast and friendly. Three of the four entrees (all fish dishes) were overcooked, which was a shame. Everything els was good.
Perfect start to finish
I have been going to Jack Dusty's for the past few years when I am in town. I love that it is consistent. The food and drinks are very delicious. The service is great and efficient. Love the views. Indoor and outdoor seating are both very nice.
We love the outdoor seating and the atmosphere it provides us! As a local, it is like going on vacation for 2 hours when at dinner. The food is excellent, drinks are fabulous and our favorite servers, JEN is the BEST!!
Bread serving was desert in a can. Weak. Fish entree's were very good and well priced. Cocktails/wine overpriced. Attire by wait staff for Ritz was too casual (Jean's) Bathrooms not up to Ritz standards. A bit dirty.
Looked forward to dining here..service at beginning attentive...cocktails although imaginative, were not too good...one had fried whole fish...overcooked, about a 5 or 6 oz fish and a bowl of mixed vegetable...tastless. Other diner had cioppino which seafood was appealing, but was without flavor...wait staff was suddenly over whelmed so service was no longer great. Better restaurants in town with better views and better prices...but it was the Ritz.
Perfect table, outstanding waiter Esteban, fantastic food. Fabulous dining experience with a pretty view too!
Outstanding food, incredible service, great view. We were celebrating a birthday and it was a celebration to remember. Highly recommend.
I was taking my 90year old friend to lunch. She loves going to Jack Dusty and sitting outside. We had an awesome waiter, named Jose, who was very attentive and helped to make the experience extra special. The best was we were able to have grouper which was her husband’s favorite...which just added to our great day. Thank you so much for making something extra special!
All in all pretty high marks. A little pricey (it’s a Ritz) and pretty busy (last big week of the season) but I will certainly be back.
This local restaurant offers fine dining in a casual atmosphere. We had wonderful fresh oysters, both east and west coast. The main courses, scallops and grouper in parchment, were great. Add perfect service and this makes for the perfect pre-theatre dinner.
Jack Dusty is one of a kind! We loved the service, the food, the service, everything! Our server, Jeff, was very accommodating, attentive, and possessed a great attitude. We would recommend this great find to anyone who loves amazing food, top notch cocktails, and a night to remember!
As usual, we had a great meal with excellent service. The atmosphere is fabulous too!
Great waiter...Anthony! Thank you!
Great relaxed atmosphere and excellent fresh fish. Pleased with the fresh fish and seafood entree choices. Very friendly and efficient wait staff.
Beautiful restaurant with yummy hand-crafted cocktails and delicious food. However, don't be fooled by the 2 dollar sign designation. This is definitely a 3 or 4 dollar sign menu.
Amazing! The ambiance was amazing and the food was also incredibke. The Siren drink was so worth it!!
Excellent dinner, excellent service. Our appetizers and entree's were beyond delicious. Great evening! Will be back.
Lyle was our server and he was wonderful! Helped us with menu selections and was extremely personable. My mother and I had lunch there and we had a wonderful time and didn't feel rushed. Cocktails, to lunch to dessert! Everything was amazing!!
Our waitress was the best ever!
Energetic, attentive, and informative. Couldn’t have been better!
Cioppino was excellent- tasted all the different seafoods pulled together by the tomato orange broth. Craft cocktail 'Anchor' seemed to have been thrown together, though. Was expecting clear ice cube with rosemary suspended in it but got a snowball with a spring on the side, and all the syrup sank to the bottom of the glass suggesting insufficient mixing. Odd since craft cocktails is supposed to be one of the calling cards of this place. Otherwise very pleasant, with attentive efficient service.
Food was very good. Professional staff however service was slow. Waited 15 minutes for cocktails. Bar was backe up.
We were disappointed. We made our 10 pm reservation for post theatre dining. When I made the reservation on Open Table, it showed availability for reservations until 10:30 pm, so I thought no problem with timing. But when we arrived at 9:55 pm for our 10 pm reservation, we were told that the kitchen was closing at 10 pm, and we'd better hurry up and order if we wanted anything to eat. And so we did. The ahi tuna was good, not fabulous. The best dish was my husband's squid ink spaghetti with clams and mussels. Our server was not particularly friendly and seemed like she was ready to go home. Drink prices were totally outrageous and off the charts at more than $20 each for an old-fashioned and a Manhattan. That's price gouging.
It was our 20th wedding anniversary. What an awesome place to celebrate it and the service was top notch. Did not feel stuffy as some high end restaurants can feel. Hearing the story about how the concept of the bread was founded to the story of who Jack Dusty is and how he got his name. The crab & fried green tomato appetizer along with this pepper appetizer was a great start to our dinner. I had the boneless ribeye with blue cheese spinach and mixed veggies. My wife had the grouper served in the parchment paper with rice. Then to end the dinner (had to find room), we had the German chocolate brownie with caramel praline ice cream. The service was amazing from start to finish!
Jack Dusty's is pleasent destination. We all started out with a cocktail and everyone commented on each of the glasses only being filled 2/3 of the way. Quite odd. Our dinners were all very good. 2 of us had the swordfish special aand it was prepared perfectly! Service is outstanding.
Everything you’d expect at the Ritz. Perfect evening and perfect food. The price was extremely reasonable
First, our service and meal was outstanding! However, it was freezing cold. We noticed the group of 4 at the table next to us complained and asked to sit out side or have there table relocated.
They moved and the air was turned down...30 minutes later it was extremely hot? Certainly not a big deal...but as we were looking at the drink menu we ordered waters. The non bottled water had a rather uncomfortable Oder about it. It was quickly replaced with bottled water. :-)
Great night and meal! Thx!
Fish (snapper) was dry. Vegetables totally bland- no flavor. Very disappointed especially after having had an exceptional lunch previously. Way overpriced for very ordinary food. My other 4 guests felt the same.
Our waitress was amazing
We sat outside- not much light to see the menu or our food but the view was incredible
Lovely atmosphere. Delicious cocktails.
Took a bit too long for my liking for our entrees to come out but server apologized. And they were out of one of their dessert options by 830 pm. Otherwise would have given them 5 stars.