Jack Binion's Steakhouse - Horseshoe Hammond

Jack Binion's Steakhouse - Horseshoe Hammond reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Chicago1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 4

   Way overpriced. Steak was very chewy, disappointed. I could have gotten a better steak at a chain restaurant for half the price. Lobster was good but overpriced
   

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2. T

   Triandos

   Chicago1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely delicious. The overall service was so amazing that my wife and myself are already making plans to enjoy this experience once again. Thank you for your service and generosity.
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded 1 day ago

   Thank you for taking the time to share your wonderful experience at Jack Binion's Steak - Hammond. We appreciate your kind words and look forward to welcoming you back soon!
   

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3. K

   Kathy

   Chicago7 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The menu needs a complete overhaul. I've never been to a steakhouse that didn’t offer crab cakes or mac & cheese—both are staples. It was also disappointing that there were no substitution options available for any of the salads. While the kitchen was clearly backed up and our food took a while to arrive, I will say my steak was cooked perfectly. I would also advise to limit servicing hours when their is an event. Everybody was trying to sit at the bar untill the show started, and they had been there for a while.
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded 1 day ago

   We value your opinion and appreciate your input on the menu options. your feedback has been shared with the Jack Binion's Management team. Thank you for sharing your experience with us, we hope to welcome you back soon.
   

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4. D

   Deanna VIP

   New York City16 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 from start to finish! Will definitely return to this "hidden gem"
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded on April 8, 2025

   Thank you Deanna for taking the time to leave a five star review! We appreciate the positive feedback and hope to welcome you again soon!
   

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5. J

   Jim VIP

   Las Vegas6 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Michelle greeted us at the door with a smile, promptly sat us at a table with a great view of the lake. Our server Fiana greeted us , with fresh bread, filled our glasses with water and with lighting speed took our order . Food came out exactly like we ordered. Patrick the head chef did a fantastic job preparing our entrees.The manager Dawn stopped and made sure everything was to our liking. Leaving the bartender even thanked us for stopping. The staff here cares and it really shows. Thank you Jack Binions steakhouse!, you have a great team and we appreciate you very much!
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded on April 8, 2025

   Thank you Jim for taking the time to leave us a five star review and for the positive feedback about our team members! We are happy to hear you had an enjoyable visit. Your comments have been shared with the Jack Binion's management team. We hope to welcome you again soon!
   

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6. G

   Glenn

   Omaha2 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and excellent service, with Abraham & Dawn catering to our needs.
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded on April 8, 2025

   Thank you Glenn for taking the time to leave a five star review! Your feedback has been shared with the Jack Binion's management team. We hope to welcome you again soon.
   

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7. M

   Matt

   West Palm Beach1 review

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Steakhouse never disappoints. From the service to the food everything was top notch. Abraham was our server and simply was fantastic. Even the manager Dawn went above and beyond to ensure us of the best possible experience. We will be back!
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded 1 day ago

   Thank you Matt for taking the time to leave a great review and for your feedback about Abraham and Dawn! We have shared your feedback with the Jack Binion's Management team. We hope to welcome you back soon.
   

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8. D

   Dominic

   Chicago1 review

   1.0

   Dined on March 28, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Our server was very nice and attentive but it took us 30 minutes to get the drinks and an hour to get the food and the place wasn’t even that busy. Probably lacking back of house staff
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded on April 8, 2025

   Thank you Dominic for taking the time to leave a review. We apologize your visit was not what you expected, we strive to deliver excellent service and it appears that we failed here. Your feedback has been shared with the Jack Binion's management team. We hope you do return and give us the opportunity to provide a five star experience.
   

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9. G

   Gilbert

   Naples3 reviews

   3.0

   Dined on March 28, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Service was slow and distracted. Nice people, just seemed mismanaged. Food was fantastic
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded on April 8, 2025

   Thank you Gilbert for taking the time to leave us a review and for the honest feedback. Your comments have been shared with the Jack Binion's team, we apologize that service was not 5 stars. We hope we do get the opportunity to welcome you back!
   

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10. S

    Scott

    Key West1 review

    4.0

    Dined on March 28, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Beautiful view of Lake Michigan and Chicago. The restaurant does show its age and should be in line for a renovation, in my opinion. The food was fantastic. Priced high but lower than Chicago fine dining restaurants. Overall, a very good experience. Wait staff was under staffed so only one person working at 7-10 tables which drastically slowed down her service for drink refills, to go boxes, and final payment. That was the disappointment of the experience unfortunately. No pressure sales, but being overly busy our server didn’t suggest coffee or desert which we would’ve purchased. I’ll go back if we attend another show at the casino but I wouldn’t just go to the restaurant.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on April 8, 2025

    Thank you Scott for taking the time to leave us a review! We appreciate the honest feedback, your comments have been shared with the Jack Binion's team. We hope that you do return and we are able to provide a five star experience!
    

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