Jack Binion's Steakhouse - Horseshoe Hammond

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1. CF

   ChicagoFoodie

   Las Vegas

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   The Brussel sprouts are fabulous!! Always great service here.
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded 3 days agoThank you for dining with us! We appreciate your business, and appreciate you taking the time to share feedback. Come back soon!
   

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2. C

   Cubbieluv

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Menu items increasing with good selections and reasonable prices. Always delicious! Olga provided great service as usual.
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded 3 days agoThank you for dining with us. We will be sure to give Olga recognition for offering great service. We hope to have the opportunity to serve you, again, soon!
   

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3. l

   lawlady

   Chicago

   60 reviews

   vip
   5.0

   60 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   I have eaten at Binion's often and am never disappointed. Food preparation is excellent, and service staff really has it together. Very pleasant experience.
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded 5 days agoThank you for dining with us! We appreciate your business and love that you enjoy your dining experience with us.
   

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 20, 2023

   overall5food5service5ambience5

   Fantastic food and service. The staff went above and beyond. Great experience. Can't wait to comeback.
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded on May 24, 2023Thank you for dining with us. We appreciate your business, and are grateful that you took the time to share your feedback.
   

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 14, 2023

   overall5food5service5ambience5

   We get together every year most of the time we pick a local steakhouse. This year was fantastic and we plan on doing it again real soon.
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded on May 24, 2023Thank you for choosing to dine with us! We are so pleased you enjoyed the dining experience, and look forward to another visit!
   

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6. C

   Cyron

   1 review

   2.0

   1 review

   Dined on May 13, 2023

   overall2food2service4ambience2

   2 stars for the food, I wouldn't recommend anyone to paid for it. For the price they ask for I expected better. I had the catch of the day fish and it was dry, my guest had chicken and it look dry something I could have made at home. For dessert we order three cakes two chocolate which was cut really thin for the price of 11.95 each however the carrot cake was awesome and proportion to the price. The alcohol was weak barly tasted the liquor. Maybe, we came on a bad day or ordered not their best food. However, the one thing that was great, was the service.
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded on May 19, 2023Thank you for dining with us. We appreciate your feedback, and are glad you enjoyed the service. Sorry your dinner fell short, as we strive to offer the best.
   

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7. SK

   SirKoda

   Chicago

   8 reviews

   4.0

   8 reviews

   Dined on May 12, 2023

   overall4food4service4ambience5

   We truly had a lovely dinner with a great views. The food came out as ordered and tasted superb. Our server was great but did feel a bit rushed at times. A great option to relax with a view for dinner after a day of gambling or before a show.
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded on May 14, 2023Thank you for dining with us. We appreciate your business, and you taking the time to share your feedback. We hope to have the opportunity to serve you again!
   

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8. J

   Julian

   Chicago

   1 review

   1.0

   1 review

   Dined on April 30, 2023

   overall1food1service3ambience3

   Ordered a 24 oz bone in ribeye was mostly all fat for $68 was horrible not going back.
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded on May 5, 2023Thank you for dining with us. We apologize for missing the mark with your steak. The manager will reach out to you, for a follow up.
   

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9. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on April 29, 2023

   overall5food5service5ambience5

   Carmen was amazing - food was amazing best restaurant ever!!
   

   Jack Binion's Steakhouse - Horseshoe HammondResponded on May 5, 2023Thank you for dining with us! We will be sure to give Carmen recognition for her top notch service! Come back soon.
   

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10. b

    barbarat

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on April 28, 2023

    overall5food5service5ambience5

    We like to sit at the bar and visit with the bartender, Christian, while we eat. Great food, great drinks and a beautiful restaurant.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on May 5, 2023Thank you! We love having the opportunity to take care of you both. We will be sure to recognize Christian for a job well done!
    

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11. BC

    BillyC

    Chicago

    49 reviews

    vip
    5.0

    49 reviews

    Dined on April 28, 2023

    overall5food5service5ambience5

    Fine dining at its best. Great service. Great food.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on May 5, 2023Thank you for dining with us. We are so pleased you enjoyed yourself. Come back soon!
    

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12. OT

    OpenTable Diner

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on April 23, 2023

    overall4food3service5ambience5

    Love this restaurant. Love the view, the ambiance and the service. I dined with 2 friends last night, and it wasn’t their first time either. We ordered, among other things, the bone in ribeye. We were told by our server Lauren that it was new to the menu so we were all excited to dig in and sample what is normally a lovely, tender and juicy cut of meat. We requested the temperature just a tad more than medium rare. Again, we were sharing other dishes (the lamb chops were amazing!!), so I grabbed the steak to cut to share. The moment I began carving I suspected there might be an issue. The steak was difficult to cut through and when I did get through I saw several white “tendons” or fat lines. We all tasted the ribeye and all agreed it was very chewy. We alerted our server and she offered something else or to perhaps cook it more but we declined. We each took a bite more to try but couldn’t swallow it. Then Samantha came over, apologizing and saying she’d let the chef know of our displeasure. She was very kind. So here is the disturbing issue - the steak remained on our check. ???? - My friends and I were hoping that Samantha (a staff manager) would have taken it upon herself and removed that item from our check, but that didn’t happen. Needless to say we were all disappointed. We had hoped that Jack Binion staff had our best interest at heart in regards to the customer service and the quality of that ribeye steak but I guess not?
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on April 25, 2023Thank you for dining with us, and taking the time to share your feedback. We apologize for missing the mark, when handling your concern. We will reach out to you privately, in hopes to make it right.
    

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13. C

    Chris

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on April 22, 2023

    overall5food5service5ambience5

    The food was excellent and the service was great! We celebrated our anniversary and they treated us like royalty!
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on April 25, 2023Thank you for dining with us. We appreciate your feedback, and are so pleased you enjoyed your dining experience. Hope to serve you again!
    

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14. OT

    OpenTable Diner

    Indiana

    5 reviews

    5.0

    5 reviews

    Dined on April 15, 2023

    overall5food5service5ambience5

    I have never had a bad experience dining here. The food is always good and the service is great .
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on April 21, 2023Thank you for dining with us, and taking time to share your feedback. We hope to see you, again!
    

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15. KG

    KarenG

    1 review

    4.0

    1 review

    Dined on April 15, 2023

    overall4food4service5ambience3

    Steak and sides were excellent. Salmon was only adequate.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on April 15, 2023Karen, thank you for dining with us. We are pleased you enjoyed your steak, sides, and service. We would love to have the opportunity to serve you, again.
    

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16. P

    Phyllis

    Chicago

    1 review

    4.0

    1 review

    Dined on April 9, 2023

    overall4food4service4ambience4

    Very nice, they were out of Salmon on a holiday weekend and staff was nice but slow. Shrimp was over cooked.. But will come again
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on April 9, 2023Thank you for dining with us Phyllis! We apologize for running out of salmon. We appreciate your business, and hope to have the opportunity to serve you again.
    

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17. BS

    BrendaS

    Chicago

    3 reviews

    vip
    1.0

    3 reviews

    Dined on April 7, 2023

    overall1food1service1ambience1

    This was the worst restaurant I have been to. The shrimp cocktail was spoiled, there margarita was sprite and cheap tequila even thought I paid for premium. And the salad was wilted and smelled bad. The waitress did not offer to comp meal. Do not go to Jack Binions
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on April 15, 2023Brenda, thank you for taking the time to dine with us and for sharing your feedback. We apologize that the experience fell short for you. The manager will provide contact information, for a follow-up.
    

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18. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on April 7, 2023

    overall1food3service1ambience2

    Hostess cancelled our reservation and did not accommodate us even though there was seating available.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on April 9, 2023Thank you for dining with us. If guest arrive more than 15 minutes, after their reservation, the reservation is cancelled and rebooked for the next available. We were happy to rebook at the very next available, which was during the time the concert began. The open tables became available because many of our diners were attending the concert, and were heading to the Venue around 7:45pm. We appreciate your feedback, and hope to see you again.
    

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19. OT

    OpenTable Diner

    Milwaukee

    1 review

    vip
    5.0

    1 review

    Dined on April 2, 2023

    overall5food5service5ambience5

    Good food. Great drinks. Good atmosphere. I was with a friend celebrating her 60th birthday. We started with a chopped salad, split a filet mignon, and a lobster tail duo. Everything was perfectly cooked and tasty! The bartender, Christian, did an excellent job at preparing our libations. A bonus for me is that I won 10 bucks in the casino!!
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on April 7, 2023Thank you so much for dining with us, and sharing your feedback. We appreciate your business, and hope to see you again!
    

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20. LA

    LindaA

    Chicago

    14 reviews

    5.0

    14 reviews

    Dined on April 1, 2023

    overall5food5service5ambience5

    Excellent service and food Very enjoyable time The view was amazing
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on April 7, 2023Thanks for dining with us. Hope to have the opportunity to serve you, again!
    

    Report
21. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on March 31, 2023

    overall5food5service5ambience5

    Food was delicious and Ryan, our waiter, was awesome!
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on April 7, 2023Thank you for dining with us, and taking the time to share your feedback. We will be sure to give Ryan some recognition!
    

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22. DM

    DaveM

    Milwaukee

    2 reviews

    4.0

    2 reviews

    Dined on March 18, 2023

    overall4food4service4ambience4

    Anniversary , was nice but in a casino, have to expect noise.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on March 21, 2023Thank you for visiting us. We appreciate your business, and hope to see you again.
    

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23. LM

    LindaM

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on March 17, 2023

    overall5food5service4ambience5

    Enjoyed our meal. It was an Anniversary celebration and was stated on our reservations questioner. However, it was not acknowledged by the restaurant.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on March 21, 2023Thank you for celebrating with us. We are sincerely sorry for not communicating that it was your anniversary, to your server. We hope to have another opportunity to celebrate with you.
    

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24. b

    barbarat

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on March 12, 2023

    overall5food5service5ambience5

    Everyone and everything was excellent. I would highly recommend this restaurant to anyone who asks. Always delicious and excellent staff.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on March 14, 2023Thank you for dining with us. We appreciate your feedback, and look forward to your next visit!
    

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25. s

    samaraw

    Chicago

    1 review

    5.0

    1 review

    Dined on March 12, 2023

    overall5food5service5ambience5

    We had a great view of the city. The food was fabulous. Nice dinner music.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on March 21, 2023Thank you for dining with us. We hope have you back, again!
    

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26. JK

    JohnK

    Chicago

    19 reviews

    5.0

    19 reviews

    Dined on March 11, 2023

    overall5food5service5ambience5

    Great dinner and service. The staff is vet attentive.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on March 12, 2023Thank you for dining with us. Hope to see you, again!
    

    Report
27. OT

    OpenTable Diner

    Chicago

    6 reviews

    vip
    4.0

    6 reviews

    Dined on March 11, 2023

    overall4food4service3ambience3

    Usually jack binios is a good spot to hit after a nice little win at the casino. Although the view is nice of the lake I can’t get over the ambiance inside the actually restaurant. It’s very plain and outdated. But aside from that the food is always superb for the price paid. My favorite is the calamari! So delicious
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on May 19, 2023Thank you for dining with us. We appreciate your business, and appreciate your feedback.
    

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28. OT

    OpenTable Diner

    Chicago

    4 reviews

    3.0

    4 reviews

    Dined on March 5, 2023

    overall3food3service5ambience3

    Ordered a Ribeye medium. Came out over done. Really no flavor. The calamari and mussels were very good.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on March 7, 2023Thank you for dining with us. We appreciate your feedback. The manager will reach out to you for a follow-up.
    

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29. MG

    MomG

    Milwaukee

    5 reviews

    5.0

    5 reviews

    Dined on March 5, 2023

    overall5food5service5ambience5

    I simply don’t understand the bad reviews. Everything I had was flawless. I ordered a Caesar salad to start and it was perfect. Then my husband and I both had steaks. We prefer different doneness and they both came out perfect. I also ordered the Brussels sprouts and it was the absolutely best I have ever tasted. We finished off with carrot cake. It was decadent! Our server was attentive but not over the top. I honestly can’t find a single flaw with this restaurant. It was clean, comfy, the food was top notch, the service great. We will be back for sure. For those that are complaining about the price, it is actually well priced for this kind of steak house.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on March 11, 2023Thank you for your feedback. We are so pleased you enjoyed your dining experience. Hope to have the opportunity to serve you again!
    

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30. V

    Vanessa

    New York Area

    1 review

    vip
    2.0

    1 review

    Dined on February 26, 2023

    overall2food3service1ambience3

    The server was very friendly and nice but the time is took to order and get our food was exceptionally slow. We had to wait several minutes to get water. She would disappear for long periods of time without checking in.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on February 28, 2023Thank you for dining with us. We sincerely apologize for the poor service. The manager will reach out to you privately, for a follow-up.
    

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31. LW

    LoWo

    Chicago

    1 review

    2.0

    1 review

    Dined on February 26, 2023

    overall2food1service3ambience3

    We were so looking forward to having the Waygu burgers. I ordered mine medium rare and my husband ordered his medium. The cook was fine on both, but they were so salty and heavily seasoned that you could not get to the taste of the meat. My bun was burned BLACK and I could not even eat it. So I scraped off all the burnt onions, soggy lettuce and day old tomato slices and seasonings and washed down the meat with water. The fries were just as salty, fried in old grease and delivered to the table cold. We won't return.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on February 28, 2023Thank you for dining with us, and taking the time to share your feedback. We apologize that your experience fell short, and truly strive to make every dining experience the best. The manager will reach out to you privately, for a follow-up.
    

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32. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on February 19, 2023

    overall1food1service3ambience3

    My wife & I Order a 16 oz. ribeye steak for $56.00 & got a Cheap strip steak . The waitress played dumbfounded & assumed I didn’t know what I was talking about . Not recommended . (
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on February 21, 2023Thank you for taking the time to provide feedback. We appreciate your business, and apologize that your experience fell short. The manager will reach out, privately, to follow-up.
    

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33. s

    seafood

    Chicago

    109 reviews

    vip
    4.0

    109 reviews

    Dined on February 12, 2023

    overall4food4service3ambience4

    More bread was not offered Wasn’t told potatoes came with the Salmon No specials were described if even available
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on February 21, 2023Thank you for taking the time to provide feedback. We are sorry your service fell short. The manager will reach out to you privately, to further assist.
    

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34. J

    Jackie

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on February 11, 2023

    overall5food5service5ambience5

    Enjoyed everything will definitely be back!
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on February 21, 2023Thank you for dining with us. We appreciate you visiting, and look forward to seeing you again!
    

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35. KP

    KristyP

    Detroit

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience5

    Our server was so sweet. Food was amazing. Celebrated my husband's birthday and we will definitely be back!!
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on February 21, 2023Thank you for celebrating with us. We appreciate your business, and hope to see you again!
    

    Report
36. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience5

    It was my wife and I first time there and it definitely won't be our last. The service was warm and welcoming. Our waitress Melissa, I think that's her name did an excellent job. Kudos to you
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on February 21, 2023Thank you for taking the time to leave a review. We appreciate your business, and we will be sure to recognize Melissa for providing excellent service. Hope to see you, again!
    

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37. OT

    OpenTable Diner

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on February 10, 2023

    overall5food5service5ambience5

    It was a great dining experience. The only problem was it was difficult to find the restaurant inside the casino. There were no signs pointing us in the right direction. Other than that, it was wonderful.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on March 21, 2023Thank you for dining with us, and for taking the time to leave your feedback. We want to make it easier for our guests to find us! We will be sure to review options for more signage in the casino. Hope to see you, again!
    

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38. PL

    PaulaL

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on February 10, 2023

    overall5food5service5ambience5

    Everything was simply amazing! The food, the service. Had an exceptional evening!
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on February 21, 2023Thank you for dining with us. We are so happy you enjoyed your dinner. Come back soon!
    

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39. MS

    MistyS

    Chicago

    1 review

    5.0

    1 review

    Dined on February 10, 2023

    overall5food5service5ambience5

    The sweet potatoes with macadamia butter is to die for. Try to Moscato. Oh my God. Need a case of that. Stephanie the waitress was a doll
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on February 21, 2023Thank you for dining with us. Hope to see you, again!
    

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40. ES

    ErnieS

    Chicago

    1 review

    4.0

    1 review

    Dined on February 5, 2023

    overall4food3service3ambience3

    The menus has been cut drastically. Starter bread far inferior to past offerings. Soup and salad limited to 3 choices: total Only small size Filet Minion available. Service was friendly but as always food slow to arrive. Food was good quality.
    

    Jack Binion's Steakhouse - Horseshoe HammondResponded on February 6, 2023Thank you for dining with us. We value your feedback, and will consider it when reviewing our offerings. We are pleased to hear you received friendly service, and will look into your long wait time. The manager will reach out to you privately, regarding your experience.
    

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