Jack Binion's - Horseshoe Casino - Southern Indiana
Great food and customer service.
Awesome place !!!!
Food was excellent, prepared exactly as requested. Environment was nice call subdued and romantic. Staff was excellent, attentive, and very outgoing.
The food is amazing, despite the price. Michael our server was very helpful in recommending items on the menu and very attentive to us during meal.
My mother and I had a reservation at 6:30. We were told that the system for ordering and paying had been down for a little bit and we were going to have to wait for it to come back up. We ended up waiting 40 minutes before we were able to be seated. The manager and host were telling people that they could be seated if they had comps. Thet were giving out comps for everyone based on their players card. When it came to be our turn we were told that we did not have enough credits or gamble enough to earn a comp. So we were forced to sit and wait 40 minutes, on what was supposed to be my mother’s retirement dinner.
I understand that this is a restaurant that works out of a casino. But I do not understand why only people who gamble a lot were able to eat. We basically had to sit and wait because we do not gamble in the casino as much as others. Had this been any other upscale steak place, we would have been given something for our wait or at least offered a beverage. This is not acceptable way to run a nice restaurant. I’ve been to many other local upscale steakhouses, and the management usually will try to make up for issues. I understand that the system was down and that was out of their control, but to watch other people be sat in front of us just because they spend more money in the casino, was extremely rude.We ended up getting nothing, no comp, no percentages off, and had to use my mothers reward credits to even pay for the meal. The system still wasn’t up by the time we were done eating. So what was supposed to be a celebration ended up being huge headache. Knowing the system was down, they should of called us ahead of time before we drove 40 minutes to the casino, paid to rent a wheelchair for my mother, and sat there for another 40 minutes. Basically our entire evening was ruined by this experience.
Food was decent, waitress was rude and rushed us the entire time. I do not recommend this restaurant. For the price you can get much better service.
The food was amazing. We have found our new special occasion restaurant. Everything was fantastic, from the ambiance to the food. Perfect way to celebrate our anniversary!
The food & service is impeccable! Jack Binion's is our favorite "go to" place for any occasion. We highly recommend the filet mignon, lobster tail & king crab legs for a main entreé. The spinach salad, asparagus with hollandaise sauce, lobster mac & cheese, & sauteéd spinach are excellent side choices. Lastly, JB's bananas foster is the ultimate dessert. I recommend making reservations or you probably won't get to eat there. Be sure to ask for Kristi as your server. She's the best!
we have dinned there many times and rated it excellent but this time not so good. our steaks wre not cooked by our request and the food was some what cold
Wasnt aware the entire restaurant wasnt smoke free which completely ruined the whole evening. I ordered the boneless ribeye which came out overcooked and the cut of meat for the price was highly disappointing. You can tell this restaurant is where people go when they have their meal comped by the casino.
The steak is so good. What keeps me coming back is the sauces especially the au Pointe peppercorn. Divine and love that there are smoking tables offered.
The food was amazing! However the service was poor compared to our last experience there in August (our server was Beth, she was amazing!). Also, when we made the reservation, it asked if was a special occasion and one of the options was birthday. So we chose that, but not once during or after our meal was it mentioned. If it wasn’t for the poor service, I would have given 5 stars all around.
Food is Always Terrific. Everyone from the hostess/host to the bus boy/girl is always courteous, attentive, and polite. Great Venue!
Everyone from the conseaire, waiter and our attendant were supurb. Dinner was cooked just right. My steak was perfectly. I'very never had a bad meal.
This time at binions was just not the same as a couple of months ago. Our service was good but the steaks were just not as good as the last time. I was a bit disappointed because our visit before was excellent.
This place is awesome. I have been to steak houses at many Harrahs/Caesar properties and this place is at the top
Wonderful service and food is perfect. This is the best choice.
The service was excellent. I had the salmon and it was cooked to perfection. The spinach salad was excellent. Could not have been better. Really enjoyed our visit.
Jack Binions used to be a prime steakhouse. They do not serve prime beef any longer but are still charging the same high prices. I can not say enough about the service. The waiter and the young lady who kept the water glasses filled along with everything else were very attentive. That aside the food was below average aside from the shaken martini salad which my wife orders every time we visit my 16 oz ribeye was cooked medium rare as ordered but the exterior was pale and under seasoned. I’m a civil servant and no engineer but it seems unlikely they are broiling at the temperature they advertise. My potato was waxy and warm. Butter not melted. My wife ordered the lobster Mac n cheese which was over salted. Our reservation was later in the evening but no excuse as the bill was $90.00 with my beverage only water. I did still tip appropriately for the sake of the waitstaff but the food was no reflection.
The dinner was five star, along with guest service and waitress. She made our special occasion meaningful.
Barb was her name, and I will ask for her again. She checked on us and made sure everything was above and beyond. I thank her for that service. The other helper at our table was the best I have ever had, did not get her name, but she was also special and complete for our needs
We love Jack Binion’s and Horsehoe Casino.
I have been to multiple Binion's steakhouses, this being one I visited years ago. I can state that all the Binion's, I have visited, that this is the best of all others. Go try this restaurant and try your favorite meal. BLT salad is a great starter.
Ok steak. Had better there in the past. My steak was over done and dry. The baked potato was real good. The lobster tail was over done and rubbery.
The waitress that we had was not very friendly and acted like she did not have time for us. The helper was excellent and covered for her so we had what we needed. He made the diner more enjoyable.
There should be ZERO smoking allowed. The smoke and the smell of smoke ruined the entire evening and experience of dinner. We will not be returning.
Celebrated anniversary dinner there. Great service. Gave us a few fried shrimp appetizers in the house...delicious. Good portions on food. Very tasty
Usually my dining experience is great here, however today they did not cook my wife's Prime Rib correct. It looked boiled. It had to go back twice. The first time the waitress noticed something wrong before it got to the table.---Like I said: Most of the time we have a great experience. Just a little hick-up tonight.
Steak was over cooked and poor quality for price...not tender at all
Very good, everything was good and especially the sourdough bread before the meal.....was outstanding! Well definitely go back.
Food is always consistently great. Chef Tammy has a great Menu. As for service, you can’t go wrong with Jennifer, Beth or Jean!
I have been to Binion's several times. This by far was the best meal I've had. There must have been in a change in those preparing the food!
We sent our steak back because it was raw it came back burnt 😭
Food was excellent, the staff was very nice. Waitress was very friendly and brought a special treat out after our meal for our anniversary.
The service was not good! Shirleys assistant waitress did absolutely nothing to help her, we had to fill our own wine glasses one time!
Not very friendly
Did not want to be working that day
Looked very sleepy
We spent $250 there and she felt like it was a burden to ask her for anything!
The amount of lobster you get for $50 is way over priced for 8oz tail with mashed potatoes!
2 lobster tails was $92 with mashed potatoes
after they were steamed u got maybe 6oz off of each one!
Best Stake House in Louisville area..Great Service
I have been coming toJB’s over the last
Seven years and have never been disappointed in the dinners, service and accommodations my Hostess Paula Morris always makes for me and my friend from Denver. We both love coming to Horseshoe
Casino and JB’s. Thank you 😊
I took my friend over to the Hotel/Casino for a stay over and we ate at Jack Binion's, she was very impressed with the service and the food. She normally doesn't like to go to high end places but I didn't tell her and the surprise was worth it. The food was good and the portions were ample. I say that because many high end restaurants they charge you a lot of money for atmosphere and provide nominal or even substandard food. Not Jack Binion's, they provide both.
Christy was amazing. Everyone was nice. Chrissy made sure we never were without
My husband and I went for date night and it was our first time eating there. The food was amazing. A tad bit expensive but definitely worth every penny. I had the lamb chops and hubby had a new york strip steak. AMAZING!! Also my strawberry martini was really good! We will definitely be going back.
We really enjoyed our dinner at Jack Binion's. Our waitress was wonderful and the food was delicious. We will definitely be eating here again.