The hostess at the front seemed frustrated, I explained that we had made a reservation and arrived 10 minutes early, non apologetically she snapped that they should explain on the app that just because you make a reservation it doesn’t guarantee you get a table at that time and we would have to wait. Which we were totally happy to do (and I understand that it was busy and she could of been having a bad day - like we all sometimes do).

The wait was not long. Our food was fantastic and our server was so friendly! Overall great experience!

Top marks for social distancing, very warm with the lamps in the patio, but food was just ok with the club sandwich being child portion. Service was fine.

Made a reservation and still had to wait .. no big deal, however the whole point of making reservation is to avoid waiting around. Other than that, I enjoyed the patio very much!

They did an amazing job in making dining during these unique times feel safe. The one downside is that it was boiling hot and we got the one table that did not have an umbrella. I think if a table gets mist, they don’t necessarily also need an umbrella. We were also seated quite close to the walkway for people to come out on the patio (from the washrooms). All other tables were set up at a great distance though. Our server (Eric) was great. He overheard me wish my friend a happy birthday and decided to surprise him with a little dessert!

Food was good as always, and in the time of reopening after the pandemic, care was taken to ensure sanitization procedures were followed. My only complaint was we made a reservation for 6:30pm to not have to wait, got there ten minutes early (so by no means were we late), but still had to wait until 7:00pm for a table, even seeing people who had walked up without a reservation (after we had already arrived) being taken in before us.

Our waitress Caroline was fantastic!

Great as always!

Great as always!!

I ordered the miso glazed salmon bowl, after a couple of bites I realized the salmon was almost raw. When I commented, the waitress said she ordered it medium (without asking me how I like my salmon cooked) It was nice that she ordered it to her liking ‘for me’ but this was almost, in her words Sushi. She returned the dish and reordered it well done then after 30 minutes she brought me another order where the centre of the second piece of salmon was very soft and pink, again undercooked. I believe the kitchen must be cooking their salmon from frozen at this location.
Also, the last few times that I have been to this location the person I was dining with had to return their soft drink (several times) because it was a flat. Thinking it was just us and some bad service I read comments in the review section with the same complaints on both the undercooked/raw salmon and the flat pop.
When it came time for the bill our waitress seemed pleased with herself when she told me that she took the dish off of my bill. The way she said it, it sounded as though she was not billing me for the second partially eaten dish but what she was in fact telling me was she was not billing me for the first uncooked dish just the second.
On a side note, as we were paying the bill she told me that she would not eat the salmon at this particular location. So my advice, don’t eat the salmon at the Yonge/Dundas location.

Everything was great until they cancelled my reservation after we left! However, one quick phone call and all was fixed. Thank you Jack Astor’s!

Great as always!

The music was to loud given the crowd. It made it difficult to converse. Our server had a difficult time hearing us as well.

Receptionist treated us with a bad attitude. After 30 minutes of waiting, even though we had a reservation, she told us that we have to wait again; when asked how long, she responded with “however long it takes!”
The manager noticed this atrocity and tried to immediately give us a seat. The service and the ambience were quite good. Could have been a great experience if the receptionist could have left a better first impression.

The sever was nice, however over all it was an unpleasant experience as the 5 of us were cramped into a table of 4. The hostess’ explanation was because they have a lot of reservations, which didn’t make sense to me because we were the only table I see that has to be cramped.

Great as always

Das Essen war wirklich gut, der Service auf Zack und super freundlich, allerdings ist es wirklich sehr laut und voll. Für einen Abend um zu trinken und Spaß zu haben super.

Very disappointing supper. Table of 8. All had supper but 1. Her salmon was raw and then took another 30 minutes to cook but by then we were all done supper. Drinks were slow. Service was slow. Waiter was working hard just don't think he had the support behind the bar or the kitchen.

We had reservations for 5:45. Got there at 5:47 and they told us there was no reservations. This is the second time this has happened. We were able to be seated but I am tired of this happening at Jack Astor’s . I stopped going there because of reservation confusions.
When I went back to the main desk to clarify they told us that because we were late( 2 mins.... it was even logged in what time my friend arrived ) we weren’t there it was wiped off. Then we got another story. Something about no reservation then later they found it. Much confusion and very annoying.

Great as always!

I made reaervations to assure we would not have to wait long for a table. The restaurant was just starting to get busy but there seemed to be ample room to seat us and those in line. We were seated immediately however I would think that since we made a reservations we would be given choice seating ( a booth or something a bit more private) we were
Seated at a long table beside another group of people. I guess I could have asked to be moved but knowing who my guests were they are the type to just go with the flow. I just think that a hostess knowimg we took time to make reservations would put us at a private table. Also I have been to other Jack Astor's and had their pan bread.. This location seemed to skimp on the garlic, butter and cheese. I ordered coke and it was flat. The server was good but the food and overall ambience was not as great as I have experienced at other Jack Astors.

Great as always

These portions are getting smaller!

Good place for a few drinks, laughs, and decent food. Not good if you're looking to try and have a conversation, as the music is very loud.

Very pleasant and enjoyable evening, service was outstanding. Classic sirloin steak was excellent with great portions.

Good spot to eat before the movies

I find the quality of Jack Astors is getting worst. Food was luke warm, soft drinks were flat and service unmotivated. Even their famous chicken strips have shrunk. Not sure I would come back anymore for there are too many restaurants to chose from for sub par food and service. Gave this place one more try thinking their famous chicken strips would change my mind but sadly, not impressive. More like a tourist trap now at this location.

Was here for a girls trip, had a great time! Our waitress was very personable and the atmosphere was amazing! Gorgeous patio view.

Food was good and the late hours were ideal after a late flight into the city. This location had music playing very loud so not ideal if you prefer a quieter atmosphere. The wings were outstanding.

Service was outstanding. Our waitress was knowledgeable, helpful and friendly. Food was excellent and great value. The drinks selection was great. The music was very loud so it was hard to talk without yelling which got annoying. Otherwise I highly recommend.

Too loud and crowded tables. Food was cold but server took it back and also discounted our bill.

Been to Jack Astor’s many time, but this time at Yonge and Dundas, service was not good, waitress not attentive, front desk had an attitude... although food was decent as a chain restaurant, I would not return to the same location again.

Great food great service as always

Got this salad entree and it was not good for $22!!! The food is really going downhill.

Food came before our order of drinks, forgot salad. Caesar salad was limp and the worst I had ordered in quite a while. They took the salad off the bill. Bottle of New Zealand Sauvignon Blanc which I bought the week before was $17.00 at LCBO you wanted $53.00 - this is a joke. Go to Europe and see what you pay. In Italy last year five blocks from the Vatican a Tuscany wine 6 Euros with a meal. Your prices for alcohol are the same as Canoe etc... and Astors is not Canoe. Will not go back.
Brian

Great spot when you are heading to a mirvish show. Good food and quick service. Beautiful outdoor patio and the new menu items are delicious. Subway is right in the building so on those rainy days you dont have to go outside.

Service and food on point. We sat on the outdoor patio great view of Dundas square. Only drawback is the pigeons. Would definitely go back!

Was great as always - service, food, drinks. All were fantastic.

Beautifully cooked meal, very impressed with the service, great location. It's hard to find a delicious steak but Jack Astor's did not disappoint. Not only that but they had a wide variety of drinks and tasteful and original choices. 10 out of 10

We asked for patio and the staff was reluctant to give us patio seating. The dessert menu item was not available. Somewhat disappointed.

So noisy, had to send back our drinks 3 times and the appetizers were burnt. Our mains were all served cold and sent back.

Booth was not very clean but we had already been waiting for our reserved table and had a show to catch, but they clearly didn't wipe down the booth properly.