Jack Astor's - Toronto (Yonge & Dundas)

Slow service. Server seemed very overwhelmed. Very very hot inside-Seemingly no AC. Warm beer. Raw chicken had to be sent back. Portions seem to be getting smaller and smaller at Jacks. Not a good visit at all

The view was nice but the dinner was ruined by a fire alarm. The food was average and we waited a long time for our drinks.

We sat on the patio and it was a little off putting to feel mist every few minutes. I'm assuming it's an automated system for the plants however; it might be a good idea to turn it down or off when guests are in the restaurant, especially with everyone having their phones on the table nowadays.

We went to celebrate my sons 19th birthday! It was a wonderful experience and a lot of fun! The patio is beautiful, it was sunny & hot, but those misting machines kept us cool!
The food is absolutely delicious! Pad Thai with shrimp /‘d the seared tuna and avocado salad was superb!!
Thanks again!

We were in town from Guelph so my niece could do some shopping and at the Eaton's Center. My niece was impressed with the outdoor patio view, the only thing she didn't like was her meal. The nachos on the two foot board wasn't really good value for the money, I think she said for $17.99 there were only 13 chips on the board, so she ended up ordering fries to supplement her meal, she was hoping for a larger serving of nachos. Otherwise my food was great, I had the ribs and fried chicken and was quite happy with it. Overall we'd be back the next time we're in town but just won't be ordering the nachos on the board. And we really liked the patio view of the downtown area.

Service was awful. The server forgot literally every single food adjustment we specifically ordered (no onion, extra cheese, jalapeños on the side). Drinks and food took too long to be served, and yet the restaurant wasn’t considered busy. The server wasn’t friendly either. He had his cold face on the entire time. This location used to be my favourite. However, it has lost its quality.

The food and service were great (as usual). However, the host did not bother to review my OpenTable reservation request (patio seating), or to even check us in. A late arriving guest was told we had not yet arrived, 20 minutes after we were seated.

It was great - food was great and service was excellent.

Would recommend.

We made a lunch reservation for 7 people to celebrate my daughters graduation from Ryerson. This was on Raptors Parade day and downtown was incredible over crowded. Despite the fact that the restaurant was at capacity with a 2 hour wait, we were seated immediately. Our waitress remained calm and attentive even though it was so busy. Great experience under the circumstances. Good view and fun time.

What an amazing experience watching the raptors game!!! Our favourite go to place!!!!

Great patio but we waited a long time for food and beverage.

Reservation was not even reserved when we got there and there was no table for us. We should them our reservation through OpenTable but there was still no room for us. Very unhappy.

Fantastic staff from front of house to back. Very accommodating to our group as it kept changing staff had no problem being flexible and responsive
Great food and service watched the Raptors sadly lose on big screens which were everywhere and atmosphere was so positive a great night out

Honestly, i love jack astors, but i have been disappointed this time with the service. I booked and called ahead of time to ensure the Champion's League final is being shown. The manager on the phone assured me i got a table infront of the screen. I arrive there and they tell me the game is not shown and they couldn't call me to tell me that because i have a 514 number? ... really?

Horrible customer service. We waited for an hour and half as they kept telling us we will be getting a table soon. Sure enough we never got a table and they did absolutely nothing to accommodate for us. Which left us to have to walk out and miss the basketball game. If you can’t get us a table tell us right away rather then making us play the wait game. I will never be back there again

First warm day of the Summer and it's perfect weather to enjoy Jack's 4th floor patio.
Thanks to GM - Jeff (Who runs a tight ship) and is laser-focused on customer service;
this was yet another memorable visit to this venue.

BRAVO !

Excellent place to watch raptors games

Great food and great everything

Was not a busy night but food quality was very poor as if it had been.

Service was exceptional waiters are quick and kind I had a wonderful time definitely will come back again.

I’ve been to Jack Astor’s a number of times. It’s always a fun atmosphere with overpriced food and beverage. The service was very good once we found a seat but was disappointed with the OpenTable / JA partnership as I had a confirmed reservation for 8:15 through OpenTable but was then put on a wait list when I arrived. The greeter did a great job of finding my party a table quickly but definitely something that needs to be ironed out

Everything is excellent location service nice level especially delicious food

It was great - food was great and service was excellent.

Would recommend.

Raptors game

Our waitress, Ali, was nothing short of perfect. She was continuously checking in unobtrusively, she intuitively ascertained our needs and our problems and quickly rectified them all. The Mexican salad I had was wilted with an overwhelming amount of dressing and it looked like it was dressed an hour or so earlier. Therefore, I barely touched it. Ali promptly took care of it and asked the manager to remove it from our bill. She also saved us from the bottom of the keg serving of our favourite beer and waited until the keg was changed; with our permission, of course. They say a business’ most valuable asset is the people that work for them and are the face of the establishment. Ali proved herself to be exactly that; an asset that this establishment would do well to duplicate. I am sure you wish you could clone her.

Food came fast, the server was very nice and the overall food was tasty. Would come back again when I am back in Toronto.

I reserved through opentable a table for us but when I came there, the host was saying that the reservation doesn’t mean anything and we had to be put on the waitlist alongside the other customers who were already there. If it’s a first come first serve basis, then DON’T BOTHER PUTTING RESERVATIONS HERE. WE DID NOT RESERVE TO BE WAITLISTED!!!!!!!

It was great - food was great and service was excellent.

Would recommend.

Quick dinner after movie. Very reasonable priced food.

We are from Montreal but every time we are going to Toronto we go there

We had to sit at a long table with other patrons, which I was not expecting since I made a reservation. The food was great and service was good.

Beautiful view from the patio!

Ive been there a few times before and had a great time so yes, but if it had been my first time probably not.

Food was good. Service was good

First off, I love Jack Astor's and enjoying eating at this restaurant. It is my usual place to invite my eating partners. This particular occasion, a reservation was made, but one of the guests made an error and went to a different Jack Astor's (Front and York in Toronto) instead of the Dundas location. So I got to the restaurant and ordered a coffee with water while waiting for my guests to arrive. It was my birthday, so was very happy in anticipation. I received my coffee and water by another waiter. I received a phone call from one of my guests letting me know that they went to the wrong location. I thought it easier for me to travel down to them via subway, so tried to get my servers attention. After that, I went to the front where I explained and apologized and wanted to pay for my coffee. She told me I had to wait for the waiter to give me a bill. He seemed to be very busy and although he saw me standing by my table, he did not seem to interested in me. I even tried to get another servers attention, including the server who actually brought me my coffee and water. I offered to leave $5 on the table so I could leave, but alas, I was told I have to wait for the server. Finally, he arrived and gave me my bill. He seemed a bit hostile at that moment...maybe he was upset that I was leaving, or that I kept trying to get his attention. Anyway, I am sure he is a great server...but I was a bit dismayed at his attitude at this particular moment.

good service and amazing food at a great price! the view of dundas square on the patio was an extra perk

Made a reservation for six. Arrived and was told they would let me know when a table was available. Pointed out I’d made a reservation, showed them my open table confirmation & they told me a reservation gets you on their, “wait list”, it doesn’t guarantee you a table for the time you booked. An outrageous claim.

Service was terrible, meals forgotten for a group order....delivered when others getting cheque to leave

Good service and all the staff were very polite. I would go again.

Birthday dinner. Enjoyed. The dessert choices are not so good.