Jack Astor's - Toronto (Yonge & Dundas)

4.0
223 reviews
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CAN$30 and under
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Canadian
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
What 223 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
4.0
service
4.1
ambience
3.9
value
Noise · Moderate
79% of people would recommend it to a friend
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JE
Toronto
1 review
Dined on July 11, 2019
Overall 2food 1service 2ambience 1

Slow service. Server seemed very overwhelmed. Very very hot inside-Seemingly no AC. Warm beer. Raw chicken had to be sent back. Portions seem to be getting smaller and smaller at Jacks. Not a good visit at all

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J
Toronto
3 reviews
Dined on July 11, 2019
Overall 3food 3service 3ambience 4

The view was nice but the dinner was ruined by a fire alarm. The food was average and we waited a long time for our drinks.

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SS
Toronto
3 reviews
Dined on July 10, 2019
Overall 3food 3service 3ambience 3

We sat on the patio and it was a little off putting to feel mist every few minutes. I'm assuming it's an automated system for the plants however; it might be a good idea to turn it down or off when guests are in the restaurant, especially with everyone having their phones on the table nowadays.

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AT
Toronto
2 reviews
Dined on July 10, 2019
Overall 4food 5service 5ambience 5

We went to celebrate my sons 19th birthday! It was a wonderful experience and a lot of fun! The patio is beautiful, it was sunny & hot, but those misting machines kept us cool!
The food is absolutely delicious! Pad Thai with shrimp /‘d the seared tuna and avocado salad was superb!!
Thanks again!

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PW
1 review
Dined on July 7, 2019
Overall 4food 4service 4ambience 4

We were in town from Guelph so my niece could do some shopping and at the Eaton's Center. My niece was impressed with the outdoor patio view, the only thing she didn't like was her meal. The nachos on the two foot board wasn't really good value for the money, I think she said for $17.99 there were only 13 chips on the board, so she ended up ordering fries to supplement her meal, she was hoping for a larger serving of nachos. Otherwise my food was great, I had the ribs and fried chicken and was quite happy with it. Overall we'd be back the next time we're in town but just won't be ordering the nachos on the board. And we really liked the patio view of the downtown area.

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n
1 review
Dined on July 4, 2019
Overall 3food 4service 2ambience 4

Service was awful. The server forgot literally every single food adjustment we specifically ordered (no onion, extra cheese, jalapeños on the side). Drinks and food took too long to be served, and yet the restaurant wasn’t considered busy. The server wasn’t friendly either. He had his cold face on the entire time. This location used to be my favourite. However, it has lost its quality.

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DP
Toronto
1 review
Dined on July 3, 2019
Overall 2food 4service 5ambience 4

The food and service were great (as usual). However, the host did not bother to review my OpenTable reservation request (patio seating), or to even check us in. A late arriving guest was told we had not yet arrived, 20 minutes after we were seated.

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OT
Toronto
9 reviews
Dined on June 25, 2019
Overall 5food 5service 5ambience 5

It was great - food was great and service was excellent.

Would recommend.

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CK
1 review
Dined on June 17, 2019
Overall 4food 4service 4ambience 4

We made a lunch reservation for 7 people to celebrate my daughters graduation from Ryerson. This was on Raptors Parade day and downtown was incredible over crowded. Despite the fact that the restaurant was at capacity with a 2 hour wait, we were seated immediately. Our waitress remained calm and attentive even though it was so busy. Great experience under the circumstances. Good view and fun time.

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PS
Toronto
1 review
Dined on June 13, 2019
Overall 5food 5service 5ambience 5

What an amazing experience watching the raptors game!!! Our favourite go to place!!!!

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JE
1 review
Dined on June 12, 2019
Overall 3food 4service 2ambience 2

Great patio but we waited a long time for food and beverage.

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AR
1 review
Dined on June 10, 2019
Overall 1food 1service 1ambience 1

Reservation was not even reserved when we got there and there was no table for us. We should them our reservation through OpenTable but there was still no room for us. Very unhappy.

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SB
1 review
Dined on June 2, 2019
Overall 5food 3service 5ambience 4

Fantastic staff from front of house to back. Very accommodating to our group as it kept changing staff had no problem being flexible and responsive
Great food and service watched the Raptors sadly lose on big screens which were everywhere and atmosphere was so positive a great night out

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HA
Toronto
1 review
Dined on June 1, 2019
Overall 1food 1service 1ambience 1

Honestly, i love jack astors, but i have been disappointed this time with the service. I booked and called ahead of time to ensure the Champion's League final is being shown. The manager on the phone assured me i got a table infront of the screen. I arrive there and they tell me the game is not shown and they couldn't call me to tell me that because i have a 514 number? ... really?

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LP
1 review
Dined on May 30, 2019
Overall 1food 1service 1ambience 1

Horrible customer service. We waited for an hour and half as they kept telling us we will be getting a table soon. Sure enough we never got a table and they did absolutely nothing to accommodate for us. Which left us to have to walk out and miss the basketball game. If you can’t get us a table tell us right away rather then making us play the wait game. I will never be back there again

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TH
Toronto
266 reviews
Dined on May 26, 2019
Overall 5food 5service 5ambience 5

First warm day of the Summer and it's perfect weather to enjoy Jack's 4th floor patio.
Thanks to GM - Jeff (Who runs a tight ship) and is laser-focused on customer service;
this was yet another memorable visit to this venue.

BRAVO !

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OT
Toronto
1 review
Dined on May 23, 2019
Overall 5food 5service 5ambience 5

Excellent place to watch raptors games

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OT
Toronto
9 reviews
Dined on May 21, 2019
Overall 5food 5service 5ambience 5

Great food and great everything

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MK
1 review
Dined on May 20, 2019
Overall 3food 2service 4ambience 4

Was not a busy night but food quality was very poor as if it had been.

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AA
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Service was exceptional waiters are quick and kind I had a wonderful time definitely will come back again.

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ML
1 review
Dined on May 15, 2019
Overall 3food 3service 3ambience 4

I’ve been to Jack Astor’s a number of times. It’s always a fun atmosphere with overpriced food and beverage. The service was very good once we found a seat but was disappointed with the OpenTable / JA partnership as I had a confirmed reservation for 8:15 through OpenTable but was then put on a wait list when I arrived. The greeter did a great job of finding my party a table quickly but definitely something that needs to be ironed out

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E
Toronto
8 reviews
Dined on May 14, 2019
Overall 5food 5service 5ambience 5

Everything is excellent location service nice level especially delicious food

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OT
Toronto
9 reviews
Dined on May 7, 2019
Overall 5food 5service 5ambience 5

It was great - food was great and service was excellent.

Would recommend.

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OT
Toronto
5 reviews
Dined on May 5, 2019
Overall 4food 3service 3ambience 4

Raptors game

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BW
Toronto
12 reviews
Dined on April 30, 2019
Overall 4food 3service 5ambience 5

Our waitress, Ali, was nothing short of perfect. She was continuously checking in unobtrusively, she intuitively ascertained our needs and our problems and quickly rectified them all. The Mexican salad I had was wilted with an overwhelming amount of dressing and it looked like it was dressed an hour or so earlier. Therefore, I barely touched it. Ali promptly took care of it and asked the manager to remove it from our bill. She also saved us from the bottom of the keg serving of our favourite beer and waited until the keg was changed; with our permission, of course. They say a business’ most valuable asset is the people that work for them and are the face of the establishment. Ali proved herself to be exactly that; an asset that this establishment would do well to duplicate. I am sure you wish you could clone her.

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DS
1 review
Dined on April 24, 2019
Overall 4food 4service 5ambience 4

Food came fast, the server was very nice and the overall food was tasty. Would come back again when I am back in Toronto.

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AB
1 review
Dined on April 23, 2019
Overall 1food 4service 1ambience 4

I reserved through opentable a table for us but when I came there, the host was saying that the reservation doesn’t mean anything and we had to be put on the waitlist alongside the other customers who were already there. If it’s a first come first serve basis, then DON’T BOTHER PUTTING RESERVATIONS HERE. WE DID NOT RESERVE TO BE WAITLISTED!!!!!!!

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OT
Toronto
9 reviews
Dined on April 23, 2019
Overall 5food 5service 5ambience 5

It was great - food was great and service was excellent.

Would recommend.

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RT
Toronto
14 reviews
Dined on April 19, 2019
Overall 3food 4service 5ambience 4

Quick dinner after movie. Very reasonable priced food.

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M
1 review
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

We are from Montreal but every time we are going to Toronto we go there

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PR
1 review
Dined on April 5, 2019
Overall 3food 5service 4ambience 3

We had to sit at a long table with other patrons, which I was not expecting since I made a reservation. The food was great and service was good.

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JV
Toronto
2 reviews
Dined on March 29, 2019
Overall 4food 4service 4ambience 4

Beautiful view from the patio!

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BW
1 review
Dined on March 23, 2019
Overall 2food 1service 5ambience 5

Ive been there a few times before and had a great time so yes, but if it had been my first time probably not.

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J
Toronto
4 reviews
Dined on March 21, 2019
Overall 4food 4service 4ambience 4

Food was good. Service was good

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J
Toronto
3 reviews
Dined on March 15, 2019
Overall 3food 1service 1ambience 4

First off, I love Jack Astor's and enjoying eating at this restaurant. It is my usual place to invite my eating partners. This particular occasion, a reservation was made, but one of the guests made an error and went to a different Jack Astor's (Front and York in Toronto) instead of the Dundas location. So I got to the restaurant and ordered a coffee with water while waiting for my guests to arrive. It was my birthday, so was very happy in anticipation. I received my coffee and water by another waiter. I received a phone call from one of my guests letting me know that they went to the wrong location. I thought it easier for me to travel down to them via subway, so tried to get my servers attention. After that, I went to the front where I explained and apologized and wanted to pay for my coffee. She told me I had to wait for the waiter to give me a bill. He seemed to be very busy and although he saw me standing by my table, he did not seem to interested in me. I even tried to get another servers attention, including the server who actually brought me my coffee and water. I offered to leave $5 on the table so I could leave, but alas, I was told I have to wait for the server. Finally, he arrived and gave me my bill. He seemed a bit hostile at that moment...maybe he was upset that I was leaving, or that I kept trying to get his attention. Anyway, I am sure he is a great server...but I was a bit dismayed at his attitude at this particular moment.

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f
1 review
Dined on March 14, 2019
Overall 5food 5service 4ambience 5

good service and amazing food at a great price! the view of dundas square on the patio was an extra perk

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TC
Toronto
3 reviews
Dined on March 9, 2019
Overall 3food 2service 3ambience 3

Made a reservation for six. Arrived and was told they would let me know when a table was available. Pointed out I’d made a reservation, showed them my open table confirmation & they told me a reservation gets you on their, “wait list”, it doesn’t guarantee you a table for the time you booked. An outrageous claim.

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SN
1 review
Dined on March 2, 2019
Overall 1food 1service 1ambience 3

Service was terrible, meals forgotten for a group order....delivered when others getting cheque to leave

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CS
1 review
Dined on March 1, 2019
Overall 5food 4service 5ambience 4

Good service and all the staff were very polite. I would go again.

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OT
Toronto
1 review
Dined on February 28, 2019
Overall 4food 4service 5ambience 4

Birthday dinner. Enjoyed. The dessert choices are not so good.

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