Jack Astor's - Toronto (North York)
In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.
But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
I think chain restaurants have a lot to do to improve on the food being served. The service was good but mass produced meals. I ordered the stir-fry and received overcooked steamed rice with a sweet chilli sauce poured over and topped with raw vegetables.
server kept giving me dirty looks when ordering food
Horrible service. Waited for the server for so long had to ask for drinks and got them so long after. The food was disgusting I’ve never been so sick in my life. The chicken Parmesan that I usually get was really bad my husband didn’t even touch his food. Will never go back.
Awesome location, great service and superb food. We really enjoyed it.
We always have our standard order of menu items like the nachos but found there wasn't as much cheese as we normally expect. Our server Jade however was outstanding. He provided top notch service without being intrusive to our meal. Thank you Jade!
We've eaten here several times and enjoyed it. This particular night, our server was new and inadequately trained. It took far too long to take our orders (she was unfamiliar with the tablet software), receive our drinks (she had to be reminded) and one of the dinner orders when it arrived was incorrect. She was pleasant enough, but should have been shadowing a more experienced server.
Food was good - but I wish there were lighter/less pricey lunch options.
Floor was a little sticky.
Service was good and quick.
They are very organized and the food and drink were delicious!
Jade and Steph are the best servers ever!! Love the food, great veggie options, so kind and considerate❤️❤️❤️
Horrible service had to wait 45 minutes for the server to come by
The food was good, the service was pretty good. Not too noisy this time. While everything was quite good, I still see this as more of a sports bar and am hesitant to bring older family there. Especially if a championship game is on. Still, it is more casual than other places and it was not my first choice for a reunion.
- took waiter 20 mins to ask for drink orders
- took waiter another 20 mins to tell us our drinks were not available. Apparently they ran out of Prosecco
- upon taking replacement drink orders the waiter forgot to input 1 of the 3 drinks
- all patrons were almost finished our meals before the drinks arrived
- side Caesar salad was white/almost brown in color
- waiter kept saying they were slammed with customers even though the dining room was less than 1/2 full
- waiter did not seem apologetic at all or even offer a discount at checkout/anything in addition
I told the waiter 2 times I was very disappointed and unsatisfied in a polite manner. I barely got any eye contact and an insincere apology.
I will never go to this location again. Worst service I have ever gotten anywhere.
Wait or was excellent & order came as requested.
Same old same old in a newly renovated Jacks. The only menu item worthy to order ate their famous sauced up chicken fingers. But beware prices went up
always a safe bet going to jack astor's. this time around, the waitress was a bit cold and seemed annoyed that my younger cousins (kids) were practicing their ordering skills; this was reflected in my tip. i expect all waiter/waitresses to have more patience with their customers.
Noise level made it difficult to talk. Service was less than mediocre.
Excellent central location. Anthony's service was excellent. I will be back soon.
the burger i had was over cook and burnt! that that was usual, the worst was we were a group of 9 some of us didn’t even get to start eating and the waiter already brought out our cheque when the food was brought out as if they were trying to get rid of us. what happened if we want to order dessert after???? just very bad customer service this time around! and we frequent this place as it is close to our work place and always came in group of 6-10 people.
A total disaster. We were a group of seven and advised the server we were going to the
theatre .Thirty minutes before the theatre was to start we had not been served. At that point
the server offered to give us containers to take the food with us. Unreal.At that point
4 of the seven received their food to gobble down . The rest of us still hadn’ been served. The
manager then arrived and said the food was on her but at that point 3 of us still hadn’t
eaten with no sign of our meal. So we left without paying except for the drinks. We had
to pay forthem. Ridiculous. The entire kitchen at this placed should replaced or the restaurant
shut down. What a disaster. Totally incompetent staff from the top down.
I choose this restaurant because it was very close to the theatre we were attending that evening.
The wait staff was pleasant and attentive. Only minor issue was, because I ordered an Asian dish with rice, the waitress should have asked if I needed soy sauce as soon as I received my order. Instead I had to hail her down and then waited while my rice was cooling down before I received the sauce.
Excellent as expected. Bit of a chain, but the service is good.
Dinner out with the kids. Lots of selection for kids, friendly staff. Would definitely go back.
I used to be a regular at this Jack Astor’s but it appears management changed a while ago and the service has taken a dive since then. On this occasion, the hostess couldn’t figure out how to seat the only family ahead of us. It took about 10 minutes before we could be seated and there was so many empty tables available - I think it was a staffing issue. Then our server did the minimum. Lastly, I ordered the curry chicken as I always do and the chicken portion was significantly less than normal. I asked about it and she advised that the portions are premade... so I guess Jack Astor’s or this location has cut down on their portions but raised the prices. Sadly, it’s not such a fun place to go to anymore.
Fresh healthy food options that were flavourful.
It was a wonderful place to have my birthday dinner
Server was very good, attentive and got the orders correct I believe except for the buddha salad ordered with no dressing and came with no dressing or chicken. Could have been a kitchen over site on a special order. An adjustment was made by server through management.
Fantastic, friendly service. Everyone in our party for six enjoyed their dinner. Great location...across the street from the Toronto Centre for the Arts.
I usually enjoy the food there but this time too much salt fell in the food... the service however compenated for it... I will be back but won't take the nachos again for a while.
We live in the neighbourhood and enjoy dinning at Jack Astor's. Love the decor, food and the staff are friendly, courteous and efficient. It is worth the money spent and we would definitely recommend to our friends and family. Good spot for entertaining family and friends. Keep up the good work. Thank you.
Food was great as usual. I had the Mexican salad bowl. For me it's the best thing on the menu.
This review would be higher if Jack's had honored our reservation for a table in the lounge area, as a group of adults, instead of putting us on a spot-lit table in the middle of several children's birthday parties in the family dining room. Service was good; the waiter went out of his way to be courteous. Food was significantly below the usual quality level, but still decent -- maybe it was slow and less good than usual because it was super busy, but this location does tend to be understaffed on big nights more often than not. Could still recommend the place, since the service carries between acceptable and pretty good, just depends on how busy they are and how lucky you are. Staff is usually pretty polite and helpful too, despite being overworked.
Not my type of place, someone else chose it. I tend to go places that are unique, since this is a chain it’s cookie cutter. I want something different each time when travelling.
Jack Astors is one of those places you can go to everyday and still never get bored. Their giant screens and great beer selection leaves little to be desired. One of the best Canadian sports bars out there for sure !
Without a doubt the best management and service I have seen in Toronto! We visited there for the FIFA finals, and we had reserved it way in advance (using open table). At the day, even with the line up, the manager was very polite and professional all 3 times that I called to say we are outside. At the end she came and called our name. Great service!
Great dinner! Highly recommend
Really friendly and efficient service. The guac was great as usual
Horrible service. Food not as requested. Spent all evening trying to find our waiter then having to get someone else for drink refill. Food cool not hot.
I requested seats near a tv during the basket ball finals, not only did our waiter lie and say there was no sound we had to watch it on small low contrasted screens. As we were leaving several seats were empty with huge screens and the game was playing on the speakers . Not happy if your accepting special requests then they need to be honoured not ignored.
All good not complains