Jack Astor's - Richmond Hill

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1. I

   Ilovegoodfood

   Toronto

   10 reviews

   4.0

   10 reviews

   Dined 4 days ago

   overall4food5service4ambience5

   Great food and great company. Everyone enjoyed their meal and server was pleasant.

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2. OT

   OpenTable Diner

   Toronto

   1 review

   4.0

   1 review

   Dined on May 8, 2022

   overall4food4service4ambience3

   Mother’s Day

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3. EC

   EmilyC

   1 review

   5.0

   1 review

   Dined on May 2, 2022

   overall5food5service5ambience5

   Our waitress was extremely kind and very funny. I forgot her name but she needs a raise or something. The sweetest waitress I’ve ever had!

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4. MM

   MarcellM

   1 review

   5.0

   1 review

   Dined on April 29, 2022

   overall5food5service5ambience2

   San was our server. He was very attentive to all of our requests. Unfortunately, the music and DJ music got so loud we couldn't hear each other talking. I would recommend a lower volume!@

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5. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on April 16, 2022

   overall4food4service5ambience5

   Came to have a lunch with friends. It was not too busy and we got our table right away. We got our food fast and the service was good. We wanted to try some extra sauces for our wings and our server was very informative and accommodating. I think she said it was her third day and she’s doing great - forgot her name though! You get what you expect with jack astors !

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6. OT

   OpenTable Diner

   Toronto

   12 reviews

   vip
   2.0

   12 reviews

   Dined on March 25, 2022

   overall2food3service2ambience1

   Super super loud. So loud that you can’t even have a conversation at your own table. Poorly managed

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7. SA

   SANDRAC

   Toronto

   1 review

   5.0

   1 review

   Dined on March 19, 2022

   overall5food5service5ambience4

   Our server was polite friendly and efficient . As a Family of 4 adults and had an enjoyable experience at this location .

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8. s

   ssaaam

   1 review

   5.0

   1 review

   Dined on February 15, 2022

   overall5food5service5ambience5

   great valentines experience and would come back solely for the gummy bear margarita!

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9. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on January 1, 2022

   overall1food1service1ambience1

   The experience was awful. We booked this my family and I got ready kids were excited to be going out on New Year’s Eve and thankful we found something last minute. When we got there the parking lot was empty and the restaurant was closed. Absolutely disappointing would not got back to this location for sure.

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10. OT

    OpenTable Diner

    Toronto

    1 review

    4.0

    1 review

    Dined on June 27, 2021

    overall4food2service5ambience5

    The bowtie pasta with sauce less other than that was great to get out

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11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 26, 2021

    overall5food5service5ambience5

    My partner and I had an amazing experience! Everyone was so kind and the hostess was accommodating enough to push my reservation by 15 mins since I told her I would be late so I appreciate that she did that! We had an awesome time and it was the first patio of the summer for the year, so we’re hoping for more fun patios in the coming future 😊😊😊

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12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 13, 2020

    overall5food5service5ambience5

    Evan was a great server. It was busy but we didn’t wait long for anything. Great job!

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13. OT

    OpenTable Diner

    Toronto

    4 reviews

    1.0

    4 reviews

    Dined on December 14, 2019

    overall1food1service2ambience1

    Worst experience. Sadly it was my birthday dinner too. The music was far too loud to enjoy conversation. I waited much to long to get my meal while my family was served. When my meal arrived (an entree salad) it was wrong but because it was a salad I ate it thinking maybe I was missing something. I looked at the menu after and it was definitely the wrong salad and had dietary items I don’t eat. It was too mixed for me to know. My husband said his poutine was the worst he had tried.

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14. JC

    JCLifetimeSPG

    Denver

    19 reviews

    vip
    5.0

    19 reviews

    Dined on November 26, 2019

    overall5food5service5ambience4

    Great service

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15. OT

    OpenTable Diner

    Mobile

    21 reviews

    vip
    3.0

    21 reviews

    Dined on November 23, 2019

    overall3food1service5ambience5

    The service was amazing but the food was cold.

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16. LB

    LesleyB

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on November 22, 2019

    overall4food4service3ambience4

    Really enjoyed the food. Could not find the server to tell her that the fountain drink needed more carbonation. But other then that everything was great.

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17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 1, 2019

    overall5food5service5ambience5

    Clare was fantastic!!! Would definitely go back and ask to sit in her section again

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18. OT

    OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on October 26, 2019

    overall3food2service4ambience4

    New salads are not great but expensive

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19. OT

    OpenTable Diner

    Toronto

    6 reviews

    4.0

    6 reviews

    Dined on August 13, 2019

    overall4food4service5ambience5

    Servers were very responsive

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20. CD

    ChrisD92

    Toronto

    5 reviews

    4.0

    5 reviews

    Dined on August 7, 2019

    overall4food4service3ambience3

    I love Jack Astors it's usually my go to because no matter what location I am at the food taste/quality is pretty consistent. This experience was one of my lesser ones. The service was slightly slower than usual, we had a time restraint as it was a work lunch and it just wasnt as quick as we would of liked. The food was great once is arrived so that's always good!

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21. e

    elef

    Toronto

    4 reviews

    vip
    1.0

    4 reviews

    Dined on July 28, 2019

    overall1food1service5ambience3

    Went here with 2 kids - everyone's meal was really bad. Kids didn't eat. The servers were great though! Food quality definitelly was really awful.

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22. JA

    JackofAllTrades

    Toronto

    8 reviews

    4.0

    8 reviews

    Dined on July 6, 2019

    overall4food4service4ambience4

    It was like all Jack Astor's, the service was good, got a decent table, food was good.

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23. c

    cindy

    Toronto

    106 reviews

    vip
    4.0

    106 reviews

    Dined on July 6, 2019

    overall4food4service4ambience4

    I like jack astors. Decent food, decent prices. Drinks could use some work but one thing I have noticed with jack astors as this is now the third time this has happened at different locations so not sure if it’s their training but they always deliver their entrees before you are finished your appetizers!!! And even when you tell them nicely that “wow, that was fast, we are not even finish our appetizers” they don’t seem to care. Now I hate eating cold food so you either have to not finish your apps to eat your hot entree or eat a lukewarm entree in order to finish your apps. Depending on my mood, I would tell them to take it back but didn’t this time. So managers, train your staff to gauge when to bring out the entrees not when the apps are half eaten!!!!!!

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24. MB

    MikeB

    Naples

    8 reviews

    1.0

    8 reviews

    Dined on July 3, 2019

    overall1food2service1ambience2

    I had been here before and had a great experience but tonight the service was non existent and I had to wait for everything

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25. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on July 1, 2019

    overall2food3service2ambience4

    Typically I go to jack astors and never have an issue. Unfortunately, that was not the case this time. Our appetizers came out at the exact same time as our entrees. Even after we confirmed with our waiter that it would be before. The drinks we ordered were not what was brought out. It seemed as if our waiter was annoyed by us requiring so much. My fajita wraps were soggy and my meat was overdone. The person who had steak mentioned his steak which he had requested rare was well done. The people I was with flew in from out of province and I’m terribly upset that I brought them to Jack Astor’s for a meal. Next time. I will be choosing any other restaurant.

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26. H

    Hk123

    Toronto

    10 reviews

    3.0

    10 reviews

    Dined on June 20, 2019

    overall3food3service4ambience4

    Food was okay, kinda expected a bit more.

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27. V

    Visitor

    Toronto

    6 reviews

    vip
    2.0

    6 reviews

    Dined on June 19, 2019

    overall2food2service4ambience3

    Once a decent choice for family dinner, the revised menu (around mid 2018?) and overall food quality is disappointing. Due to its convenient location and crowd-pleasing franchise-esque menu, I still "recommend" it - not for its dining experience, but as a good choice for group meetups.

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28. BL

    BirthdayLetdown

    1 review

    1.0

    1 review

    Dined on June 15, 2019

    overall1food1service3ambience3

    Seven orders placed - all seven needed to be returned - salmon was overcooked and steaks were undercooked, despite we specified how we wanted the food cooked. Avocado, served with the salmon, was hard and green. People could have gotten sick with the meat. The bruschetta appetizer had very soft cheese instead of feta cheese and was very sloppy to eat. Wine glasses came out dirty, and the table was not set with the correct number of utensils sets despite our reservation. Our waiter was too busy. Very disappointed. Waste of time and money. Ruined a special birthday occasion.

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29. OT

    OpenTable Diner

    Toronto

    1 review

    1.0

    1 review

    Dined on June 14, 2019

    overall1food1service1ambience1

    I felt so upset, I booked the 8:30Pm on the “open table”. When I arrived there 8:25Pm, the lady told me that they gave me call and no answer, so they gave the table to the others. In fact, I did not received any call. Then she gave me a bar table with no TV And that day was the champion day. It's very narrow, just enough for one person. So we left. We just stay at home and watch Tv. So bay day.

    Report
30. DB

    DavidB

    Toronto

    26 reviews

    4.0

    26 reviews

    Dined on June 10, 2019

    overall4food4service4ambience4

    Very accommodating of vegan diet

    Report
31. K

    Katian

    Toronto

    18 reviews

    vip
    5.0

    18 reviews

    Dined on May 12, 2019

    overall5food5service5ambience5

    Two of us had the Italian burger and it was excellent. Other favourite was the cheeseburger. Service was great.

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32. MB

    MikeB

    Naples

    8 reviews

    5.0

    8 reviews

    Dined on May 1, 2019

    overall5food5service5ambience5

    I could not believe how attentive the two bartenders were as I came in a a single. They gave great advice and followed through to make sure everything was good. I will book a hotel nearby again just so I can come back

    Report
33. P

    Pchanada

    Toronto

    12 reviews

    4.0

    12 reviews

    Dined on April 18, 2019

    overall4food5service4ambience4

    Pros: Pasta is tasty Fast service Nice waiter Cons: Little choice on the menu

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34. P

    Piranha

    New York Area

    1 review

    2.0

    1 review

    Dined on April 12, 2019

    overall2food2service3ambience3

    Jack Astor's has cut cost too deep. We ordered a cheese and bacon burger, it was extremely tiny as compared to half a year ago. We also ordered the steak fajitas, the steak was tasteless and portion was much smaller than when we visited half a year ago.

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35. M

    Marion

    Tampa

    15 reviews

    5.0

    15 reviews

    Dined on April 12, 2019

    overall5food5service5ambience5

    Perfect for young children. Great fajitas!

    Report
36. OT

    OpenTable Diner

    Toronto

    6 reviews

    4.0

    6 reviews

    Dined on April 9, 2019

    overall4food4service4ambience3

    waitress nice, food good, service fast... pretty noisy but all in all fine

    Report
37. EP

    EdwardP

    Las Vegas

    4 reviews

    5.0

    4 reviews

    Dined on April 7, 2019

    overall5food4service5ambience4

    Our waiter Rob was great! Great service! He actually proactively asked if anyone was having a birthday. Which the answer was yes. Drinks and food all came out with good timing And we didn’t have to wait long for our check.

    Report
38. n

    nesanb

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on March 23, 2019

    overall5food4service5ambience5

    Birthday Went for a birthday and watch the leafs. Good evening. Had the calamari (could have been better) bruschetta was great. The bacon burger and the buffalo chicken wings were amazing. Fries could have been fresh cut.

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39. OT

    OpenTable Diner

    Toronto

    5 reviews

    3.0

    5 reviews

    Dined on March 23, 2019

    overall3food3service3ambience3

    I have ordered a medium steak...the steak turn up to be medium well. The fried onion that comes with the steak is greasy and cold. The beans are not trimmed and they are very undercook. Probably the worst steak i have ever had in my life. I went there at 1:30pm...maybe the chef went home? I prefer moxie’s or the keg. I have also ordered a ceaser salad, its okay. Lobster dip is good.

    Report
40. CL

    00CL

    Toronto

    1 review

    5.0

    1 review

    Dined on March 4, 2019

    overall5food5service5ambience5

    Excellent service. We had a last minute change, and they were very accommodating. Thanks guys!

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