Jack Astor's - Pickering

Amazing service and food! I booked it again for next weekend!

Good Food and Good service by Kayla ....she is very good with her service.

I have been here on many occasions and the food is always delicious and the drinks are fabulous! It's definitely a go-to spot in Pickering.

Service was too slow. Food was cold. Server forgot to bring ordered items.

No craft beer and the item I wanted on the online menu was different than the one in the restaurant.

Thank you to the Jack Astors team for accommodating my party and I! We had a great time and will definitely be back!

Waiter was great. A different person brought our food and couldn't find us. We tried to signal to her. Bruschetta was cold and bread dry or toasted to much. Prices are higher but it appeared servings smaller. Asiago chicken not hot.
Atmosphere -back lot under rigged up covering, table tippy...overall not good. I know this is covid days but if I'm going to a mid pay these prices for this, I'll stay home.

Waitressing staff were great but food was atrocious. DO NOT get the chicken pad Thai. Tastes like cardboard. Couldn’t even finish it.

First Time out after long lockdown- Always a great place staff always on par. Let’s stay safe and be kind.

went for lunch with girlfriends and enjoyed getting out and the weather cooperated. FUN

It was nice to be on the patio again like regular human beings!

Food is always good at this place. Had to ask the hostess to turn the music down as it is sometimes cranked too loud for people to have a normal conversation. And also they need to pay attention to the type of music playing with the age of the guests that are there. Was mostly seniors at the time I was in.

It was my friend birthday. The waitress was very nice and she even brought brownie for my friend .

It was a wonderful experience. Our server was kind, efficient and wonderful!

Good. Patio was a bit busy because of the World Cup, but otherwise we had a good time and enjoyed our food.

Our hostess was great, cheerful and attentive. As far as the ambiance….it was quite plain. It would have been nice to perhaps see some flowers, good music …

I always have a great time here, the staff is friendly and the food is great.

Keg never disappoints. First time at this location and it was positive. Waitress was super friendly and accommodating, location was spacious, and food was great as always.

Immensely enjoyed the dinner last evening at Jack's, celebrating my friend's Birthday. Three of us. Food was great and our server was really fantastic, Kristie A. I eat here once a week; my go-to place because it is across the street. But, I could choose other places; however, find Jack's a very consistent choice. Wings are really delicious and I love their chicken fingers that come with an offering of several tasty sauces. Try the sweet potatoes fries and my girlfriend and I always ordered their Asiago Chicken pasta and added bacon and mushrooms. Then, this past summer they offered a 'Jack'd Up version of the pasta with bacon and mushrooms, interesting. Take advantage of their half-price wines on Mondays and Tuesdays. If you are not comfortable going out? order a take-away and support Pickering and, more importantly, the staff who are struggling through all of this. Local, Local, Local. Enjoy. Also, my girlfriend received a free dessert because it was her Birthday. Also, join their Inspired Rewards program plus several times a year you can get an additional bonus if you are buying gift cards/e-cards. Wow, sounds like I work there BUT I do not.

Me and my wife enjoy our dinner lastnight, especially a great service from our hostess, Kayla B, she's very friendly with extremely great service and great smile. We never disappointed on the food and drinks from Jack Astor's. Thank you for making our dinner enjoyable. Thank you Jack Astor's and Kayla B.

Great patio. Friendly and attentive service.

Not recommended for special drinks. We ordered a classic strawberry and a frozen strawberry margarita. Both were awful. Hardly any strawberry. Very bitter. And both were served in a low ball glass and not a classic tall glass or margarita glass.

Our assigned server was amazing. Just this one waiter that was rude and my friends agree with me. I wanted to order a desert and our server wasn’t on sight so since he was there, I asked him. I forgot how he responded and didn’t hear him too well as he was wearing a mask and the place was a bit loud but what I clearly remember is that I don’t like how he responded as he walked away and ended up not even calling our assigned server to take my order.
Then my friends asked to turn the heater on from the same waiter and he responded with “I don’t know how to do that”.

Wasn’t up to the expectations

Hello

I have made a reservation for 4 people. We were shown a table under a tent in the parking lot. Even though there was amble seating in the regular patio or inside.

Very good service however, using our cell phones to view the menu wasn’t easy. Depending on the screen size it was difficult to view everything before choosing.

I selected the pad Thai with chicken. It was tasteless. Everyone else ordered a rice bowl and all they could do was rave about their food.

Cold food wings, no flavour as specified, no extra plates.

Excellent service! The food was too. I suggest you add more plant based protein to the harvest salad, like edamame or feta cheese.

You have an amazing patio! Well, as long as you’re not the ones next to the car parking lot. Music could have been a bit lower.. but it was still great!

Everything was great. We love Jack Astor's, mainly for ambience, and despite my rating the servers are fantastic. This trip was dissatisfactory because while using the app to book a table I requested a shaded table. We did not get that, and the management made no effort to rectify the situation after we complained. And then people were subsequently seated at a full sun table and the staff brought over an umbrella. They could have done that for us, if not right away then at some point. We are very good, loyal customers and rarely complain, even though they often do not stock our favourite wine (which is on their menu), and the rest of the wine list isn't very good. They didn't have it this time either. Jack Astor's is an easy suburban choice, just wish the management at the Pickering location cared a little more about their customers.

My friend and I sat out under a tent that was setup under the COVID guidelines, Becky our server was excellent. She was prompt and completed our order with no issues. It was nice to enjoy a meal outside. My food was just the right temperature and tasted great. No complaints on my end for a first visit to this Jack Astors. I will go back again.

Great time and the staff were fantastic in this restrictive times. Their precautions were well set up and didn’t take away from our evening

We had a great time and would definitely go back!

Made a reservation and was told
My table would not be ready by the time they closed

Great place, service was amazing and food was quick, tasty, and accurate. We were seated right by the bar, the music was loud but we didn't seem to mind, if you're with a family with small kids or sensitive hearing maybe request a spot in the main dining room away from the bar. We went on a Friday night around 7:00pm and glad we made a reservation because it eas busy. Shout out to our waitress, she did an amazing job!

They gave me undercooked chicken and was able to give me a replacement dinner and did not charge me. Although our server was inattentive and failed to provide us with cutlery, water, and didn’t offer dessert. Overall an alright experience.

Over all good experience
But it was hard to get a server
We had no cutlery for awhile
The calamari were little crispy things that looked like and tasted like it was leftover batter in the fry vat. Our main was good. Having said that I do like going there the servers are great, and food is consistent.

Great place to go for dinner with family. Their bowl dishes are very good. Cauliflower appetizer is the best around

This was the worst experience I've had at Jack's, the food was terrible and worst yet we found s plastic tie in one of the salads. Additionally, the food quality has declined and the rice in the honey sesame chicken was soggy and tasteless. I will not be dining at Jack Astors in future. I'd rather cook at and eat a more enjoyable meal at home.

Family dinner. Busy and noisy but expected. Food good and service was efficient and hospitable.

We tried some of the new bowls and salads on the menu.

I used to love the Sesame Chicken bowl on the old menu.
So decided to try the new Sesame bowl with sweet chili Thai sauce on the new menu.
Chicken or shrimp has to be added as an add on now.

The chicken is no longer breaded like the old bowl
I found it had too much sauce and was quite spicy hot. I will not have it again. No where near as good as the old option.
I hope they bring back their old Sesame Chicken bowl eventually.

My friend ordered the Buddha salad bowl.
It said it came with goat cheese , greens , strawberries , mango, apple , watermelon, different seeds etc.
It did not say it comes with cilantro. It was one of the reasons she selected it. She detests cilantro. Many other items on the menu stated they contained cilantro. So when it was not noted on menu it was assumed it was not included in salad.
My friend was disappointed with this salad as well. First because cilantro was in it.
There were maybe 5 tiny specks of goat cheese. Strawberries were barely slivers , very scarce. Same with mango and other fruit.
She expected larger pieces of fruit , or at least quartered strawberries.