Jack Astor's - London (South)

4.2
132 Reviews
CAN$30 and under
Canadian
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 132 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
4.5
service
4.3
ambience
4.0
value
Noise · Moderate
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TB
TracyB
1 review
Dined 2 days ago
Overall3food3service3ambience3

I made a reservation which was fine. Service was slow. Wasn’t the server’s fault. I think they were very short staffed

ZW
ZachW
1 review
Dined on November 12, 2021
Overall2food1service4ambience3

Chicken was cooked raw and both dinners were brought out 15 minutes apart from each other. Terrible value

OT
OpenTable Diner
1 review
Dined on November 6, 2021
Overall1food3service1ambience1

Terrible service.

Report
OT
OpenTable Diner
Toronto
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

When I booked on the app, it said that outdoor dining was unavailable but when we arrived, we were able to be seated outdoors. The food and ambiance was fantastic.

MC
vipMarkandCathy
Calgary
45 reviews
Dined on September 6, 2021
Overall5food5service5ambience5

We thoroughly enjoyed our first visit. The service was amazing, the food very yummy. Bruschetta and the pan bread are both musts!

OT
OpenTable Diner
Toronto
3 reviews
Dined on August 29, 2021
Overall5food5service5ambience5

Food is always delicious and the service is great.

CD
ColetteD
Toronto
17 reviews
Dined on August 18, 2021
Overall5food5service5ambience5

Sophia was an absolute pleasure to speak with and made the evening that much more enjoyable! Thank you Sophia!
The food was fantastic even though modifications were made due to allergies. Fast service and hot too! We were very happy with the service, food and selection on the menu. We will be sure to try the Don Kiel balls next time we come back!! Love the name by the way! :)

k
kiki
Toronto
7 reviews
Dined on August 12, 2021
Overall5food5service5ambience5

Mutual meeting place off highway for out of towners. Say outdoors and was a beautiful day. No limit for seat time which was wonderful as we had gathered with friends. Food was good although a little expensive for what we had. Our server was very conscientious and friendly. Would go again

DE
DrewE
Toronto
7 reviews
Dined on August 2, 2021
Overall5food5service5ambience5

Another awesome family dining experience at this Jack's location.

MC
MikeC
Toronto
1 review
Dined on July 24, 2021
Overall2food4service1ambience4

Service was terrible. Waitress had to be asked to bring condiments after our food arrived. Even after that she failed to bring salt & pepper. One member of our party was brought the wrong food completely, so she had to wait for them to make the right food. Waitress never followed up during our meal to see if we wanted more drinks or anything else.

OT
OpenTable Diner
Toronto
1 review
Dined on March 27, 2021
Overall3food1service5ambience5

The food was dry and not good. Came from Windsor to take my husband to the hospital and all I wanted was a good meal with my kids on a bad day. Server was great. Food was not worth it. Very disappointed.

A
Andrewd
Toronto
7 reviews
Dined on March 27, 2021
Overall4food4service4ambience5

Decent night out. Great covid protocols. Good was good, no complaints

OT
OpenTable Diner
Montreal
2 reviews
Dined on March 6, 2021
Overall1food4service4ambience4

Everything was good except they seated us by the bar phone and it rang the whole time we had dinner. They weren’t answering the phone by the bar so it wouldn’t stop ringing. If they aren’t using that phone they should unplug it well people are sitting down enjoying dinner.

OT
OpenTable Diner
Montreal
2 reviews
Dined on November 21, 2020
Overall3food3service3ambience3

We didn’t get time to look at menu there was no knife for my steak

CD
ColetteD
Toronto
17 reviews
Dined on September 4, 2020
Overall4food5service5ambience5

We had to wait for a table on the patio even though I specifically requested a table on the patio so that did not put us in the greatest mood. We waited an additional 45 minutes for a table. The apps, main and dessert arrived quickly which was nice as we were starving. The food was tasty and the dishes that had modifications were correct. All in all, it was a nice socially distant dinner with friends outside my bubble.

OT
OpenTable Diner
Toronto
2 reviews
Dined on March 7, 2020
Overall5food5service4ambience5

Really good food for the money. Booking a reservation was key at this time of the night. Quite a few people without waiting for a table.

j
jayr
Toronto
11 reviews
Dined on February 24, 2020
Overall3food1service4ambience4

Food was soggy and undercook

OT
OpenTable Diner
1 review
Dined on February 22, 2020
Overall2food1service3ambience3

Steaks were very undercooked. The server was fair and did take the one steak off the bill as we could not eat it and offered a free dessert. The rest of the food was satisfactory.

OT
OpenTable Diner
Toronto
2 reviews
Dined on February 1, 2020
Overall1food4service1ambience1

We were seated 5min early and we were not acknowledged by any of the many servers rushing around for over 15min. We were only acknowledged because we flagged someone down. Apparently we were not assigned a server! Our server was apologetic and she was great. However after ordering a steak, the sourdough bread was not delivered. Really disappointed. Loud ambience, very busy.

OT
OpenTable Diner
1 review
Dined on January 25, 2020
Overall4food5service5ambience3

My only complaint is that our app was served almost at the same time as our mains - not a big deal in my books!!

OT
OpenTable Diner
Toronto
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Great server... took the time to take a picture of us. Thank you!

OT
OpenTable Diner
Toronto
2 reviews
Dined on December 31, 2019
Overall5food4service5ambience4

The kind of great experience we’ve come to expect from any Jack’s location.

OT
OpenTable Diner
Toronto
4 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

New Years Eve and celebrating 20 years of being with my husband! It was a great experience! Food was fantastic! Server was wonderful. Thank you for a great time! Our daughter who is 12 joined us and she loved it too!

OT
OpenTable Diner
Toronto
1 review
Dined on December 6, 2019
Overall5food2service5ambience3

They changed the menu which was very upsetting to the group our server Codie made our visit worth staying!

CD
ColetteD
Toronto
17 reviews
Dined on November 17, 2019
Overall5food5service5ambience5

The waitress Maddie went above and beyond to make sure we had a great time and enjoyed every bite. My friend and I have a couple of dietary restrictions which the kitchen accommodated for us.
We will be back to dine again for sure.

DE
DrewE
Toronto
8 reviews
Dined on October 27, 2019
Overall5food5service5ambience5

Jack's is still one of the best Chain restaurants but the value for the money has severely declined.

L
Litalia
Phoenix
14 reviews
Dined on October 24, 2019
Overall3food5service4ambience5

Although our food was delicious, it felt that I was eating in the United States where they rush you in and out. No sooner did we get our drinks that our food arrived. We like to sit back and enjoy ourselves over drinks before we eat. Did not happen here.

DE
DrewE
Toronto
8 reviews
Dined on October 5, 2019
Overall5food5service5ambience5

Absolutely love Jack Astor's but the pricing has increased at least 20% - 25% in the last few years.

OT
OpenTable Diner
Toronto
1 review
Dined on September 15, 2019
Overall5food5service5ambience5

Our server, Patrick, was very friendly and helpful.

I
Intrepidsxt1
1 review
Dined on July 21, 2019
Overall3food4service3ambience3

Found the prices too high for what you get. Won’t be back because of this. Otherwise met expectations.

OT
OpenTable Diner
Toronto
2 reviews
Dined on July 13, 2019
Overall1food1service1ambience4

It was a bad experience. We left before we ordered. We asked our server a question about a gluten sensitivity. She said she would go ask someone and she did not return to the table. I saw her serving other tables and even cleaning one off. I didn’t understand why she was ignoring us. After 25 minutes another server came and said they would now be serving us? We had an infant with us and couldn’t spend another hour at the restaurant so we left.

It wasn’t busy while we were there. We wanted to celebrate the end of a maternity leave and our son being 1. I guess we’ll remember this celebration negatively for some time to come.

OT
OpenTable Diner
Toronto
9 reviews
Dined on July 12, 2019
Overall4food4service4ambience4

Good for a night out

CG
ChristineG
Toronto
1 review
Dined on July 7, 2019
Overall3food3service2ambience3

First, we were seated in bar height booth with a 2 year old - weren't offered a regular table with a highchair. Wasn't super impressed but let it go as we just figured they didn't have highchairs.

The food was decent but the portion sizes were tiny and expensive for what we got. Our waiter was either new or distracted as we had multiple issues with him not listening to what we asked. If he wasn't sure, he should have clarified. Definately not a $70 meal. The food was good but we won't be back.

D
Dave
Vancouver
1 review
Dined on June 15, 2019
Overall4food4service2ambience2

Good food ,good food service and good value. On arrival we were told we had no reservation, which we had through Open Table. The young man who dealt with us at the front desk was not very helpful.

OT
OpenTable Diner
Toronto
1 review
Dined on June 15, 2019
Overall3food4service4ambience2

Waiter Codie was excellent and attentive. Great job.
Food was fine.

Door guy thought he was running a private club. Was full of attitude and not good at his job.
We had a reservation- which he wasn’t going to keep because we had kids?!?! Said we’d have to wait an hour to accommodate our kids.

Since when is this “family” restaurant not taking kids?
Kids ages 2-10.
I didn’t have 24 infants with special needs.

Apparently when booking you need to specify that you have children. Which it doesn’t say anywhere.
Apparently you are supposed to mark that in the comments. Apparently it’s a well known thing and I am scum for not knowing. So we had a 2 yr old at a high table, not the best but it was the only option. Completely unacceptable exchange with the door guy.
Guess what big guy, you are the door guy at Jack Astor’s, not an exclusive Vegas night club. You are the face and touch point of the franchise. And you failed miserably.

Dear management- time to review the training process on this. Or get someone out there with common decency and respect. It’s not rocket science. Politeness goes miles. This punk was useless and ignorant and looks bad on your company.

OT
vipOpenTable Diner
Grand Rapids
1 review
Dined on June 1, 2019
Overall5food5service5ambience4

Great meal and great service from Jason!

KH
KenH
1 review
Dined on May 27, 2019
Overall5food5service5ambience5

Trivia night, a bit loud for us to be able to visit but will remember to avoid Monday nights if dining with friends. Always enjoy our time at Jack Astor’s.

R
Raps519
1 review
Dined on May 25, 2019
Overall4food4service5ambience4

Had a great time at Jack Astor’s! The service was good and fast. Our server Jordan was so nice and helpful. A great atmosphere to watch the raptors game at. Definitely would recommend for dinner with friends!

SH
SaraH
1 review
Dined on May 17, 2019
Overall4food3service5ambience3

Food is not as good as it used to be. Wine is a terrible price. It will be a long time until we return

GH
GraceH
Toronto
2 reviews
Dined on May 16, 2019
Overall2food2service2ambience1

I am sorry to say that I was not that impressed with this restaurant. The noise level was so bad, that we could barely hear ourselves talk. The waiter was not very helpful, gave JUST what was requested without doing any more. I understand that he was busy and we were not his only customers; however, I had ordered a salmon and instead of the steamed rice - I asked to substitute that with a baked potato. When my meal came - I ONLY received was the salmon (which was done not bad) and a baked potato (which was not done very well). There was no side of veggies, and no toppings for the potato. I chose not to say anything, because it was SO loud, and I could see there were many patrons. Furthermore, we waited quite a long time to be served AND then waited a long time to receive our bill.

FAQs

You can order delivery directly from Jack Astor's - London (South) using the Order Online button. Jack Astor's - London (South) also offers delivery in partnership with Skip The Dishes and Uber Eats.

Jack Astor's - London (South) is rated 4.2 stars by 132 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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