Jack Astor's - London (Richmond Row)

4.2
52 Reviews
CAN$30 and under
Canadian
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 52 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on all time ratings
4.2
food
4.1
service
4.1
ambience
4.0
value
Noise · Moderate
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OT
OpenTable Diner
Toronto
1 review
Dined on July 12, 2021
Overall5food5service1ambience5

Our waiter was a male. He was slow AF. It was brutal.

OT
OpenTable Diner
Toronto
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

Absolutely amazing staff. Very friendly and helpful. Food was expertly cooked and was overall a great meal. Would definitely go again!

MM
MatthewM
Toronto
3 reviews
Dined on March 20, 2021
Overall5food5service5ambience5

The food was outstanding. I ordered tossed chicken fingers with the "stinging bee" sauce. The portion size was outstanding and the on tap Heineken was delicious. Of course whenever you go to Jack Astor's you MUST get the beer & cheddar soup. Our server was great as well. The crowd was youngish but that's to be expected on a Saturday night in downtown London.

c
vipcarrieb
Toronto
15 reviews
Dined on March 19, 2021
Overall5food5service5ambience5

Our waitress was awesome!

OT
OpenTable Diner
Toronto
2 reviews
Dined on August 1, 2020
Overall4food3service5ambience5

Consistent as usual however shrimp in 2 stir fry dishes were undercooked.

c
vipcarrieb
Toronto
15 reviews
Dined on July 11, 2020
Overall5food5service5ambience5

Had a great view, great priced drinks and our waitress was exceptional :) Overall very highly recommended!

c
vipcarrieb
Toronto
15 reviews
Dined on June 27, 2020
Overall5food5service5ambience5

It was great, with a great view! So glad to see this location was open!!

LJ
LindaJ
Toronto
2 reviews
Dined on October 23, 2019
Overall3food3service3ambience3

My water glass had to be sent back twice as there was visible lipstick on the rim. Our orders were taken in a timely fashion and the food was fine, not outstanding but we had ordered sandwiches and wraps. We were fed and made it to our show at Centennial Hall on time so all was good.

OT
OpenTable Diner
Toronto
3 reviews
Dined on August 10, 2019
Overall1food1service1ambience3

Very slow service and our food was cold by the time it finally got to our table, we were there at about 4:00, fries seemed like they were left over and over cooked from lunch time I’m presuming. One of the orders was completely wrong by the time they made the correct order, everyone else was already finished eating.

SB
SherriB
1 review
Dined on July 6, 2019
Overall5food5service2ambience5

Waitress was slow ..Took forever to bring your bill despite us telling her we were done. I thought about not giving a good tip but did anyways

M
Margo
Toronto
3 reviews
Dined on May 12, 2019
Overall4food4service4ambience4

The food and drinks were very good. The service was good as well but it was a little over priced. We could have gone to a fine dining restaurant for the same price.

H
Haley
Toronto
2 reviews
Dined on April 27, 2019
Overall4food3service4ambience4

Wait staff was very friendly, server tried to take my food away a few times before I was done, but it was nice to be checked on regularly. They were pretty busy, but handled everyone in the place well. My sisters salad was not worth the money she spent on it, but she did get a salad at a bar so that's fair. My food was pretty decent, and the drinks were good. Would go back again.

CC
CharlotteC1984
1 review
Dined on April 7, 2019
Overall4food4service4ambience4

Very clean and service was fast. Only down fall was that the bathrooms were upstairs and not a lot of parking.

OT
OpenTable Diner
Toronto
1 review
Dined on March 29, 2019
Overall3food4service2ambience3

Very slow and meals came at separate times, but made it right with one meal free plus dessert.

DW
DavidW
1 review
Dined on March 15, 2019
Overall5food5service5ambience4

Menu offers a good selection, with reasonable prices. My favorite is the Memphis steak with the loaded mash potatoes.

The Richmond row location seems to be less noisy than the Wellington rd. Location.

EG
ErynG
1 review
Dined on February 8, 2019
Overall2food3service2ambience2

No pan bread and server barely came to the table, not to mention he hovered closely when I went to pay which made me feel obligated to tip him more than I felt necessary. Normally love Jack Astor’s but this was a disappointing visit.

S
vipSatnite
Toronto
11 reviews
Dined on February 8, 2019
Overall2food2service4ambience2

Some of the meals were not very hot. And mistakes in what we ordered.

SK
ScottK
Toronto
4 reviews
Dined on January 12, 2019
Overall1food1service1ambience1

Warning, if you go on busy night. They may not honour your reservation. This happen to us on January 12. Reservation was made for 630 pm. My wife and children got there only to be told they were not honouring any reservation that night because they were so busy.

The front staff were rude, so my family left and went to another restaurant.

Sorry you have lost our business !

SL
SueL
1 review
Dined on November 3, 2018
Overall5food4service5ambience4

Our waiter was amazing. We had a bar top table with 5 which made it a bit tight for dinner but worked fine for us. There was a gentleman in a wheelchair nearby and we had to move as he went back and forth to the washroom. There defiantly was not space for him to get around.

SB
StephenB
Toronto
1 review
Dined on October 21, 2018
Overall4food4service4ambience4

Servers were courteous, quick & efficient. Beer was cold. Food was very good. Overall a nice place to get a very good meal at an affordable price.

RS
RodS
Toronto
1 review
Dined on October 8, 2018
Overall3food3service3ambience3

Food was good. However, not good value for the money. My husband had chicken nachos advertised as 2 foot “board”. 14 nachos spread out on board. Not worth the money paid

N
Nana
Toronto
1 review
Dined on September 13, 2018
Overall5food5service4ambience2

Tori is a super waitress who makes the experience really enjoyable.

R
Retis
1 review
Dined on September 4, 2018
Overall3food5service1ambience3

Food Service was adequate, but our server could use some training on small talk.

MH
MarkH
1 review
Dined on June 22, 2018
Overall2food3service4ambience2

We booked our reservation a few weeks earlier and got there and we were given an awful makeshift table for my kids 19th birthday. Very disappointed. I would not recommend this location to anyone wishing to book a reservation as they clearly don’t know how to hold a proper table. They had a booth for 4 and added a table in the middle of the aisle for 2 extra seats for our party of 6. We had a $383 bill so we were there to spend money. Our server was excellent! We did end up getting a decent table but only after complaining. It wasn’t a good experience.

JP
JerryP
Toronto
2 reviews
Dined on June 12, 2018
Overall5food5service5ambience5

This is my 4th time to visit this restaurant and I just have a word to describe the place:
“Irreplaceable”

JP
JerryP
Toronto
2 reviews
Dined on May 25, 2018
Overall5food5service5ambience5

good place

AJ
vipAJLLPL
Toronto
15 reviews
Dined on April 19, 2018
Overall5food5service5ambience5

Great service from Liv! Very accommodating hostess and great food

JF
JessicaF
1 review
Dined on April 12, 2018
Overall2food2service2ambience4

Long wait for food. Slow service. Friend had to go to bar to request her own water. Requested no cilantro on vegetatian nachos, nachos arrived covered in cilantro. Was told the cilantro is mixed in with the lettuce, but they didn’t put ADDITIONAL cilantro on. $15+ for 12 chips covered in lettuce, cilantro, and feta cheese. No salsa/sour cream included. Would not recommend this meal. Disappointed.

R
Rebuiltpants
1 review
Dined on February 23, 2018
Overall4food4service5ambience3

Good food that's not unreasonably price. Very good, friendly service. Overall, better than I expected.

SM
StevenM
Toronto
1 review
Dined on February 15, 2018
Overall4food5service5ambience3

I am likely in the minority but the music is a little too load for conversation to suit my taste. Server was good. Food excellent

A
Anonymous
Toronto
1 review
Dined on January 11, 2018
Overall5food4service5ambience5

Great food, great service. Definitely need to change their fryer oil though, our chicken tenders and fries were on the dark side, and a little overdone

OT
OpenTable Diner
Toronto
1 review
Dined on December 31, 2017
Overall5food4service5ambience4

Server Noel was pleasant and made sure we were well taken care of

OT
OpenTable Diner
Toronto
1 review
Dined on December 31, 2017
Overall3food5service4ambience3

Nachos way too small for a sharing dish. Never seen nachos so small. Music way way way too loud for no reason. Food tastes good.

OT
OpenTable Diner
Toronto
1 review
Dined on December 31, 2017
Overall4food5service4ambience4

We were greeted promptly and seated just as quickly....Our waitress, Sarah, took a bit to come initially but once she took our drink orders she was punctual and food was served quite quickly. We hadn't even finished entirely our lobster and crab app (a family favourite, by the way). I have never done the downtown venue because of parking and the fact I have small children but last minute dinner decision led us to the downtown location as there were tables available while all other locations were booked. Food was fantastic and the atmosphere, while loud and a bit crowded, worked beautifully for what we were going for - NYE dinner, just mama and her two boys :) AND...parking was ample and free that night, BONUS!

OT
OpenTable Diner
Palm Springs
2 reviews
Dined on December 8, 2017
Overall5food5service5ambience5

Excellent service from Sye

JM
JMassy
Toronto
1 review
Dined on November 29, 2017
Overall3food4service2ambience4

Service wasn’t great. Waitress seemed overwhelmed. She was also confused by order and got it wrong.... I just wanted different wing flavours (I asked what quantity I needed to order in so that I could mix it up... and that puzzled her). I will go back because the place is awesome overall. Happy dining.

D
vipDk123456
Toronto
37 reviews
Dined on November 26, 2017
Overall1food2service2ambience4

Terrible experience. Waste of money.

b
ballen
Toronto
1 review
Dined on November 11, 2017
Overall3food4service1ambience3

Kate our waitress was nice and friendly but the people greeting and seating, had terrible attitudes. Very rude and unfriendly. We had a reservation that we booked online and that seemed to be a big issue.
The food was good.

M
Monica
Montreal
3 reviews
Dined on September 1, 2017
Overall3food3service3ambience3

We were waiting for a server by 15 minutes before our table be ready. After, 15 min more for another server to ask us for drinks and like that all the night. Noise was really loud and food was just correct.
We were a family of three adults, two kids (6 and 11). I do not think it will be a place to go again.

OT
OpenTable Diner
Toronto
1 review
Dined on August 19, 2017
Overall4food3service4ambience5

We sat on the rood top and had a great view! Food was so so, would have liked more wrap options and healthier food choices.

FAQs

You can order delivery directly from Jack Astor's - London (Richmond Row) using the Order Online button. Jack Astor's - London (Richmond Row) also offers delivery in partnership with Skip The Dishes and Uber Eats.

Jack Astor's - London (Richmond Row) is rated 4.2 stars by 52 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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