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Jack Astor's - London (Richmond Row), London, ON

Jack Astor's - London (Richmond Row)

4.2
4.2
53 Reviews
CAN$30 and under
Canadian
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.

Make a reservation

2 people

7:00 PM


Booked 2 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Skip The Dishes
  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Canadian

  • Hours of operation

    Mon–Thu 4:00 pm–10:00 pm Fri, Sat 12:00 pm–12:00 am Sun 12:00 pm–10:00 pm

  • Phone number

    (519) 642-0708

  • Payment options

    AMEX, Diners Club, MasterCard, Visa

  • Dress code

    Casual Dress

What 53 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on all time ratings
  • 4.2Food
  • 4Service
  • 4.1Ambience
  • 4Value

NoiseModerate

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Filters

  1. T

    Tims

    Toronto

    1 review

    4.0

    1 review

    Dined on March 19, 2022

    overall4food5service3ambience3
    Very loud and energetic restaurant with decent service and great food
  2. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on July 12, 2021

    overall5food5service1ambience5
    Our waiter was a male. He was slow AF. It was brutal.
  3. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on June 19, 2021

    overall5food5service5ambience5
    Absolutely amazing staff. Very friendly and helpful. Food was expertly cooked and was overall a great meal. Would definitely go again!
  4. MM

    MatthewM

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on March 20, 2021

    overall5food5service5ambience5
    The food was outstanding. I ordered tossed chicken fingers with the "stinging bee" sauce. The portion size was outstanding and the on tap Heineken was delicious. Of course whenever you go to Jack Astor's you MUST get the beer & cheddar soup. Our server was great as well. The crowd was youngish but that's to be expected on a Saturday night in downtown London.
  5. c

    carrieb

    Toronto

    16 reviews

    vip
    5.0

    16 reviews

    Dined on March 19, 2021

    overall5food5service5ambience5
    Our waitress was awesome!
  6. OT

    OpenTable Diner

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on August 1, 2020

    overall4food3service5ambience5
    Consistent as usual however shrimp in 2 stir fry dishes were undercooked.
  7. c

    carrieb

    Toronto

    16 reviews

    vip
    5.0

    16 reviews

    Dined on July 12, 2020

    overall5food5service5ambience5
    Had a great view, great priced drinks and our waitress was exceptional :) Overall very highly recommended!
  8. c

    carrieb

    Toronto

    16 reviews

    vip
    5.0

    16 reviews

    Dined on June 28, 2020

    overall5food5service5ambience5
    It was great, with a great view! So glad to see this location was open!!
  9. LJ

    LindaJ

    Toronto

    4 reviews

    3.0

    4 reviews

    Dined on October 23, 2019

    overall3food3service3ambience3
    My water glass had to be sent back twice as there was visible lipstick on the rim. Our orders were taken in a timely fashion and the food was fine, not outstanding but we had ordered sandwiches and wraps. We were fed and made it to our show at Centennial Hall on time so all was good.
  10. OT

    OpenTable Diner

    Toronto

    3 reviews

    1.0

    3 reviews

    Dined on August 10, 2019

    overall1food1service1ambience3
    Very slow service and our food was cold by the time it finally got to our table, we were there at about 4:00, fries seemed like they were left over and over cooked from lunch time I’m presuming. One of the orders was completely wrong by the time they made the correct order, everyone else was already finished eating.
  11. SB

    SherriB

    1 review

    5.0

    1 review

    Dined on July 6, 2019

    overall5food5service2ambience5
    Waitress was slow ..Took forever to bring your bill despite us telling her we were done. I thought about not giving a good tip but did anyways
  12. M

    Margo

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on May 12, 2019

    overall4food4service4ambience4
    The food and drinks were very good. The service was good as well but it was a little over priced. We could have gone to a fine dining restaurant for the same price.
  13. H

    Haley

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on April 27, 2019

    overall4food3service4ambience4
    Wait staff was very friendly, server tried to take my food away a few times before I was done, but it was nice to be checked on regularly. They were pretty busy, but handled everyone in the place well. My sisters salad was not worth the money she spent on it, but she did get a salad at a bar so that's fair. My food was pretty decent, and the drinks were good. Would go back again.
  14. CC

    CharlotteC1984

    1 review

    4.0

    1 review

    Dined on April 7, 2019

    overall4food4service4ambience4
    Very clean and service was fast. Only down fall was that the bathrooms were upstairs and not a lot of parking.
  15. OT

    OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on March 29, 2019

    overall3food4service2ambience3
    Very slow and meals came at separate times, but made it right with one meal free plus dessert.
  16. DW

    DavidW

    1 review

    5.0

    1 review

    Dined on March 15, 2019

    overall5food5service5ambience4
    Menu offers a good selection, with reasonable prices. My favorite is the Memphis steak with the loaded mash potatoes. The Richmond row location seems to be less noisy than the Wellington rd. Location.
  17. EG

    ErynG

    1 review

    2.0

    1 review

    Dined on February 9, 2019

    overall2food3service2ambience2
    No pan bread and server barely came to the table, not to mention he hovered closely when I went to pay which made me feel obligated to tip him more than I felt necessary. Normally love Jack Astor’s but this was a disappointing visit.
  18. S

    Satnite

    Toronto

    11 reviews

    vip
    2.0

    11 reviews

    Dined on February 8, 2019

    overall2food2service4ambience2
    Some of the meals were not very hot. And mistakes in what we ordered.
  19. SK

    ScottK

    Toronto

    6 reviews

    1.0

    6 reviews

    Dined on January 12, 2019

    overall1food1service1ambience1
    Warning, if you go on busy night. They may not honour your reservation. This happen to us on January 12. Reservation was made for 630 pm. My wife and children got there only to be told they were not honouring any reservation that night because they were so busy. The front staff were rude, so my family left and went to another restaurant. Sorry you have lost our business !
  20. SL

    SueL

    1 review

    5.0

    1 review

    Dined on November 3, 2018

    overall5food4service5ambience4
    Our waiter was amazing. We had a bar top table with 5 which made it a bit tight for dinner but worked fine for us. There was a gentleman in a wheelchair nearby and we had to move as he went back and forth to the washroom. There defiantly was not space for him to get around.
  21. JB

    JakeB

    Toronto

    1 review

    4.0

    1 review

    Dined on October 21, 2018

    overall4food4service4ambience4
    Servers were courteous, quick & efficient. Beer was cold. Food was very good. Overall a nice place to get a very good meal at an affordable price.
  22. RS

    RodS

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on October 8, 2018

    overall3food3service3ambience3
    Food was good. However, not good value for the money. My husband had chicken nachos advertised as 2 foot “board”. 14 nachos spread out on board. Not worth the money paid
  23. N

    Nana

    Toronto

    1 review

    5.0

    1 review

    Dined on September 13, 2018

    overall5food5service4ambience2
    Tori is a super waitress who makes the experience really enjoyable.
  24. R

    Retis

    1 review

    3.0

    1 review

    Dined on September 4, 2018

    overall3food5service1ambience3
    Food Service was adequate, but our server could use some training on small talk.
  25. MH

    MarkH

    1 review

    2.0

    1 review

    Dined on June 22, 2018

    overall2food3service4ambience2
    We booked our reservation a few weeks earlier and got there and we were given an awful makeshift table for my kids 19th birthday. Very disappointed. I would not recommend this location to anyone wishing to book a reservation as they clearly don’t know how to hold a proper table. They had a booth for 4 and added a table in the middle of the aisle for 2 extra seats for our party of 6. We had a $383 bill so we were there to spend money. Our server was excellent! We did end up getting a decent table but only after complaining. It wasn’t a good experience.
  26. JP

    JerryP

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on June 12, 2018

    overall5food5service5ambience5
    This is my 4th time to visit this restaurant and I just have a word to describe the place: “Irreplaceable”
  27. JP

    JerryP

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on May 25, 2018

    overall5food5service5ambience5
    good place
  28. AJ

    AJLLPL

    Toronto

    15 reviews

    vip
    5.0

    15 reviews

    Dined on April 19, 2018

    overall5food5service5ambience5
    Great service from Liv! Very accommodating hostess and great food
  29. JF

    JessicaF

    1 review

    2.0

    1 review

    Dined on April 12, 2018

    overall2food2service2ambience4
    Long wait for food. Slow service. Friend had to go to bar to request her own water. Requested no cilantro on vegetatian nachos, nachos arrived covered in cilantro. Was told the cilantro is mixed in with the lettuce, but they didn’t put ADDITIONAL cilantro on. $15+ for 12 chips covered in lettuce, cilantro, and feta cheese. No salsa/sour cream included. Would not recommend this meal. Disappointed.
  30. R

    Rebuiltpants

    1 review

    4.0

    1 review

    Dined on February 23, 2018

    overall4food4service5ambience3
    Good food that's not unreasonably price. Very good, friendly service. Overall, better than I expected.
  31. SM

    StevenM

    Toronto

    1 review

    4.0

    1 review

    Dined on February 15, 2018

    overall4food5service5ambience3
    I am likely in the minority but the music is a little too load for conversation to suit my taste. Server was good. Food excellent
  32. A

    Anonymous

    Toronto

    1 review

    5.0

    1 review

    Dined on January 11, 2018

    overall5food4service5ambience5
    Great food, great service. Definitely need to change their fryer oil though, our chicken tenders and fries were on the dark side, and a little overdone
  33. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on December 31, 2017

    overall5food4service5ambience4
    Server Noel was pleasant and made sure we were well taken care of
  34. OT

    OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on December 31, 2017

    overall3food5service4ambience3
    Nachos way too small for a sharing dish. Never seen nachos so small. Music way way way too loud for no reason. Food tastes good.
  35. OT

    OpenTable Diner

    Toronto

    1 review

    4.0

    1 review

    Dined on December 31, 2017

    overall4food5service4ambience4
    We were greeted promptly and seated just as quickly....Our waitress, Sarah, took a bit to come initially but once she took our drink orders she was punctual and food was served quite quickly. We hadn't even finished entirely our lobster and crab app (a family favourite, by the way). I have never done the downtown venue because of parking and the fact I have small children but last minute dinner decision led us to the downtown location as there were tables available while all other locations were booked. Food was fantastic and the atmosphere, while loud and a bit crowded, worked beautifully for what we were going for - NYE dinner, just mama and her two boys :) AND...parking was ample and free that night, BONUS!
  36. OT

    OpenTable Diner

    Palm Springs

    2 reviews

    5.0

    2 reviews

    Dined on December 8, 2017

    overall5food5service5ambience5
    Excellent service from Sye
  37. JM

    JMassy

    Toronto

    1 review

    3.0

    1 review

    Dined on November 29, 2017

    overall3food4service2ambience4
    Service wasn’t great. Waitress seemed overwhelmed. She was also confused by order and got it wrong.... I just wanted different wing flavours (I asked what quantity I needed to order in so that I could mix it up... and that puzzled her). I will go back because the place is awesome overall. Happy dining.
  38. D

    Dk123456

    Toronto

    38 reviews

    vip
    1.0

    38 reviews

    Dined on November 26, 2017

    overall1food2service2ambience4
    Terrible experience. Waste of money.
  39. b

    ballen

    Toronto

    1 review

    3.0

    1 review

    Dined on November 11, 2017

    overall3food4service1ambience3
    Kate our waitress was nice and friendly but the people greeting and seating, had terrible attitudes. Very rude and unfriendly. We had a reservation that we booked online and that seemed to be a big issue. The food was good.
  40. M

    Monica

    Montreal

    3 reviews

    3.0

    3 reviews

    Dined on September 1, 2017

    overall3food3service3ambience3
    We were waiting for a server by 15 minutes before our table be ready. After, 15 min more for another server to ask us for drinks and like that all the night. Noise was really loud and food was just correct. We were a family of three adults, two kids (6 and 11). I do not think it will be a place to go again.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Jack Astor's - London (Richmond Row) using the Order Online button. Jack Astor's - London (Richmond Row) also offers delivery in partnership with Skip The Dishes and Uber Eats.

Jack Astor's - London (Richmond Row) is rated 4.2 stars by 53 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 2 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Skip The Dishes
  • Logo image for Uber Eats
Google Map for Jack Astor's - London (Richmond Row)

660 Richmond Street, London, ON N6A 3G8

Additional information

  • Cross street

    Pall Mall Street

  • Neighborhood

    London

  • Hours of operation

    Mon–Thu 4:00 pm–10:00 pm Fri, Sat 12:00 pm–12:00 am Sun 12:00 pm–10:00 pm

  • Cuisines

    Canadian

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Diners Club, MasterCard, Visa

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