Jack Astor's - Dorval
Chicken wing are usually great... this visit they were to oily.
We ordered 2 burgers, 1 with gluten free bun. both burgers arrived & nothing was hot, the fries, the meat, the cheese wasn’t
even melted. So I called over the server who apologized & said he would have everything redone. We got 3 or 4 dishes of hot fries but no burgers. Then while we were picking at the friesI was told they had NO gluten free buns. So my burger ended up being served bunless. They actually forgot the 2 nd burger so we said
just said forget the 2nd burger and asked for the check. They didn’t charge for the forgotten burger but charged the full price for the burger with NO bun. Our server was great but the overall burger craving experience was ruined. I mean “burgers” 🤷♂️
My daughter wanted the ‘smallest brownie’ $2.75 for a 2.5cm x 1 cm brownie.👎🏻 The last 3 visits ALL had issues so I think we’re done!
Family get together from out of town. Servers very accommodating and super friendly.
Server was clearly inexperienced. Didn’t make sure correct food came to the table. The $20 salad was nothing but lettuce.....no pecans, cranberries and very little chicken. When we advised server she did nothing about it. I would not recommend this restaurant.
I rarely write bad reviews but for what I paid the food was poor. Ordered Mexican salad without chicken and subbed in spicy tofu. Salad was just chopped lettuce with hardly anything else. Came without corn tortillas. Greg (our server) came back and asked how everything was so I told him "this salad is rubbish, hardly any ingredients and no tortillas" He immediately took it away. He returned with the salad and all they did was crush, yes crush some corn tortillas on top! He did mention that the salad had been taken off the bill so I said no more. Also ordered the garlic bread, cookie brownie and 2 beers and even without the cost of the salad it was $34 including tip which is a lot for what I got.
The noise was bearable once all the kids left but a separate area for children would be better.
Cannot fault the server at all here, the fault was 100% on the kitchen. Would we return, can't say for sure but I most certainly would not order the salad again.
Great food, great service, I would definitely go again.
Good ambiance and good service but the food was very salty, all of what we ordered, and i like salt so...for me to say it was too salty means something.
Also my meal was luke warm so asked to have it heated up which was fine except for the fact that the heating process cooked my meat more than i like it to be. I would give it another shot but if have a similar observation about the food next time, i would not return after that.
Great food, great service & a great time!
Great food and amazing service!
My Friends, my Kids and hubby's favorite RESTO-BAR!!! 👍🏼👍🏼👍🏼👍🏼👍🏼
Wonderful servers (Julien and Crystal). Crystal made my daughter's birthday party lots of fun. There is a nice selection of food, and will recommend this location for her sports team end of year party.
Lovely service and good food. A bit pricey, but a fun overall experience
Excellent service my daughter and her friends enjoyed alot her birthday
Amazing! Very happy with the service we received from Courtney.
Would have been nice to indicate a special occasion during the reservation. My son and I were celebrating his birthday but we’re stowed away in the corner (around the corner) of the main part of the restaurant. We only saw people who were on their way to the toilet or kitchen.
It’s a nice place to celebrate your birthday. It’s was our fourth time here for a birthday. They do make you feel special, unfortunately not so much this year when I really needed it. So that was a disappointment. The kids steak wasn’t that great, not very tasty, boring. The Cesar salad with the adult meal was very greasy/sauce and too salt/sour. Not the best salad, rather would have just stuck with the fries. Salad made me just feel more fat!
Overall I like this place for burgers. Staff is usually very friendly and service is fast.
I`m typically a fan of Jack Astor`s but I have to say we were disappointed this time. My boyfriend ordered a fajitas plate which is priced at 21$ and he had less than 1/2 a chicken breast when his plate arrived. I ordered the Asiago Chicken Bowties which had double the amount of chicken that he had. We complained to the waitress which said it should be about 1 full chicken breast and 1/2 and she sent us the manager who said that it is typically 4oz (115gr) which makes no sense, that's the equivalent of kids' portion and it seems they don't know what the standard actually is. They offered to bring more but when they did the chicken was slightly undercooked so we had to return it again and the rest of us were done dinner by the time it came back. Very disappointed as they did not offer any compensation.
Merci pour tout !
Super belle soirée, bonne musique.
Reserved table, took 15 minutes to be seated (at 1815...). Quite expensive for basic fare. Burnt kids pizza and small kids meal. OK service.
I used to REALLY like Jack Astor’s and I went a couple of times each month.
Now is a TOTALLY different story! The food prices have CONTINUED to rise. The food quality and flavour has always been extremely good. Also they’ve added some exceptional dessert options, but who can afford them?
Server very slow to bring check - he was not very attentive the whole night. Food good but broccoli appetizers ridiculously expensive. Menu has only 2 vegetarian options. .burger and mac and cheese. Maybe add tofu option for fajitas? And chickpea wrap or veggie wrap?
Just the right fit for my daughter's 11tg birthday with friends
A notre arrivé on nous a automatiquement assigné une table côté bar, vraiment trop bruyant. Nous avons demandé à changer de place. Il aurait été bien qu’on nous demande si on avait une préférence au départ.
Le serveur ne s’est pas soucier de s’assurer que j’avais des ustensiles. Après que les calmars aient été servis, mon conjoint est allé en chercher pour moi. Le serveur est venu très peu vérifier notre satisfaction lors du repas. À la réception de mon repas, il manquait la sauce au vin avec mon steak. Finalement, l’entrée de calmar... pas suffisamment cuits.
Expérience plutôt décevante
It would be good for your server to make the difference between a brown and an amber beer. I asked for a dark beer and she made some propositions, there is one I did not know so I decided to follow her recommendation. I was an amber beer which was a bit disappointing considering I wanted something dark. I took the salmon and ask to be lightly cooked but it arrived very cook, on the other end the plate was tasteful.
We held my daughter's birthday lunch here and it was great. I reserved the round "Elvis" table ahead and that worked well. The waiter treated the girls very well. We asked for an adjacent booth but were one over from that. Would have been better to have the adults directly adjacent. I do find the food really pricey here now, though, and I can't find small portions. There used to be a lunch soup and sandwich option which was great. I don't want a massive portion of food at lunch. You need a good lunch menu.
Went for dinner with my grandchildren. The kid's menu is very good and they had many choices.
The adult menu was very good and also had lots of choices.
Our waiter, Joey, was super nice and very accommodating.
We will bring the rest of the family to Jack Astor very soon.
Servers were very nice and friendly. Took our orders and brought food/drinks promptly. Made a few mistakes but recovered nicely. Only issue was the length of time to get bill and desserts so we could leave, felt long and kids start to get very jumpy.
It was a typical fun action/noise filled evening at Astor’s. The food was flavourful and warm, which was good.
What set it apart was the wonderful service we received. The girl who served us was exceptionally thoughtful and friendly, not to mention PATIENT!
Good just average
We've been to Jack's Dorval many times over the years. The service is always TOP ! The burgers are unbeatable. We love to go with our kids. Since the ambaince is already funny and lively, we are sure that the young ones won't disturb the crowd. WE LOVE JACK !
Bon repas en famille, mes petits-fils adorent y aller, c’est leur restaurant préféré.
Our waitress was horrible. Worst server we have ever had at jacks.
Had excellent service enjoyed the food would recommend
The food and drinks were good and the waitress was friendly and engaging
The service was undeniably some of the best I've experienced in years. Our waiter Mason, i think that was his name, along with the manager the night of Saturday april 14th 2018, were incredibly accomodating and understanding when my daughter didnt like the bbq sauce on her wings. Picky eater syndrome! I thought it was great. But they willfully and gracefully changed BOTH girls' wings and made them plain. Super nice too!
The only thing is that i find the prices waaaayyyy too high. The kids menu is ok but the rest i find a little much which is the only reason it will be a once or maybe twice a year visit.
Saturday evening dinner with 4 adults and 4 kids. Restaurant was very busy for St-Patrick's day, bar and restaurant were pretty much full. Food was very good and enjoyed by everyone. Good ambience and noise levels were reasonable. Service was a little spotty as the delivery of drinks and meals was lacking timing. The main courses came out in 3 different waves with the last meal coming out probably 5-10 minutes after the first meal had been served. The same thing with desserts for the kids where 3 of 4 were served and the last one was delivered 10 minutes later... This will not detract us from returning to Jack Astor's as we do enjoy the environment and food.
Was disappointed. Went especially for the sangria that I had had on another occasion but it didn't seem to exist anymore. Food was ok but nothing special. Kinda pricey for what I got.
I asked for a specific section of the restaurant when I made the reservation on OpenTable but we did not get seated there. I also mentioned that it was for someone’s birthday but nothing came of that either.
Great food, great service, great atmosphere. Love this place and highly recommend it to friends and family!
I ordered the beer & chedder soup which use to be gr8,this time it wasn't hot enough & i think the cheese was blended with mozzorella, very stringy... Then the 15 wings @ over $21 that I ordered for the sauce on the side & well done. Neither request was met so I returned them so I could get the lunch I ordered. 15 minutes later they arrived as ordered however only not the full order. This is 40 minutes into my visit for lunch.
I gave up paid & rushed back to work.
Awful experience for my daughters 16th birthday. We will never be back
Only good thing is that its open late...
Around residential area without having to drive dt.