Jack Astor's - Brampton

3.7
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98 Reviews
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CAN$30 and under
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Canadian
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
What 98 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
4.0
food
3.7
service
4.0
ambience
3.7
value
Noise · Moderate
50% of people would recommend it to a friend
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OT
Toronto
1 review
Dined on August 31, 2019
Overall 5food 4service 3ambience 4

It was lovely ! Thanks for having us

OT
Toronto
4 reviews
Dined on August 26, 2019
Overall 5food 5service 5ambience 5

Billy our server was the best!

OT
1 review
Dined on August 10, 2019
Overall 3food 4service 3ambience 3

i am groot i am groot i am groot i am groot i am groot i am groot

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A
1 review
Dined on July 27, 2019
Overall 3food 2service 3ambience 4

I got one of the Jack Astor's recommended bowtie pastas. The food took a long time to come and was dry , unseasoned and almost inedible. Everything else was mediocre. My guests were also disappointed with their orders.

N
1 review
Dined on July 22, 2019
Overall 1food 1service 1ambience 1

Multiple items on our order came incorrect or cold. No apology from server. Sent items back and ended up cancelling one because the rest of our party had finished eating before the reheated one came back. Had 3 different servers. One that was new and didnt know her product well at all. Will never go back. Seating was very cramped and not easily accessible for people in our party. Asked to be moved and was told there was no space available for our party of 8 although the restaurant wasnt that busy. Very disappointed

OT
Toronto
7 reviews
Dined on July 1, 2019
Overall 1food 2service 1ambience 1

Took a long time to seat even though i had a reservation. No utensils at table, had to ask several times. No water served and had to ask. Drinks were awful and server was very slow.

YA
1 review
Dined on July 1, 2019
Overall 3food 3service 4ambience 3

The bathroom was disgusting. Water was all over the floor and dripping from the ceiling. Paper towel dispenser was empty. The food wasn’t that great. Salad was wilted and the took a while for it to come out. Only good thing was the service. When my son didn’t like his food she quickly changed it

MG
Toronto
1 review
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

They promptly seated us. Our server was very good, attentive and polite. The food was good. A great experience overall. I would definitely recommend this restaurant to my friends.

OT
Toronto
1 review
Dined on June 27, 2019
Overall 1food 4service 1ambience 4

Extremely poor service

J
Toronto
1 review
Dined on June 15, 2019
Overall 4food 5service 4ambience 5

Food was awesome, service was good. I was just suggest bringing the debit machine with the bill, as we had to wait 15 mins for our server to return with it.

OT
Toronto
1 review
Dined on June 11, 2019
Overall 1food 2service 2ambience 4

We went there for garlic bread, which they are very famous for! We were actually far away from the location at a movie theatre and could’ve eaten somewhere closer but we drove all the way to Jack Astor’s just to have their garlic bread around 8:45pm.

The waiter told us they were out but that he would check if they were making more. He came back and said you’ll have it in 10 mins. So we went ahead with our order, our entrees arrived about 20 mins later, but no bread. The waiter seemed to have forgotten so we asked again and he said he will check. Came back and said just a few more mins. We finished our entrees and asked again he said, “Just a few more minutes, oh and are you sure you still want it?”.

At that point we were so frustrated as our entrees were terrible, not much flavour and fries seemed stale. We just said no thank you. We waited another 15-20 more mins for our bill and left completely disappointed. I highly doubt we will dine there again, no matter how yummy the garlic bread is! Jack Astor’s service and food used to be really good but standards have definitely dropped there.

NG
Toronto
1 review
Dined on June 9, 2019
Overall 3food 5service 3ambience 5

It was busy when we arrived but we were seated immediately due to our reservation. We were waiting for a server for 45 mins before going to the front to notify them. They immediately sent us a server and from there, their server was really nice and the service was impeccable which balanced out the earlier issue. Thank you staff :)

SD
1 review
Dined on May 31, 2019
Overall 3food 3service 3ambience 2

Too loud...too expensive. Server was ok. But was hard to hear over the loud music. Very pricey for what you get. Portion sizes have decreased and the prices have increased...humm. Not one of my favorites anymore.

OT
1 review
Dined on May 30, 2019
Overall 5food 5service 5ambience 5

Great ambience for Raptors game!

C
1 review
Dined on May 25, 2019
Overall 2food 2service 2ambience 2

We booked a reservation for the game and asked to be close to a tv but I received a call in the morning how it would be first come first served. I don't understand what is the point of doing a reservation then.

M
1 review
Dined on May 19, 2019
Overall 5food 2service 5ambience 5

We had really great service only thing was that we had a piece of chicken in our calamari and I am a pescetarian but the server took it off our bill without us asking. He was really nice.

NN
1 review
Dined on May 11, 2019
Overall 4food 4service 4ambience 4

Good food as always, great server overall but he was serving alot of tables so billing was a little slow as few people in the group had little kids and they wanted to get out quicker.

AA
Toronto
32 reviews
Dined on May 5, 2019
Overall 3food 3service 2ambience 3

It took us 1 hr to get our shared pasta meal on the patio. First we thought it was they were short staffed but we counted they were disorganized and manager when came
Out didn’t even pick up plates. The hostess came once to pick up leftover plates but meanwhile could have done this all the tome because her station was empty. Took them a very long tome to prepare food and then food came cold. Manager didn’t even ask if everything was ok. Not impressed at this location with management nor staff.

J
1 review
Dined on April 28, 2019
Overall 2food 1service 2ambience 2

Natchos were very dry..hardly any toppings..could not even see any cheese
Very disappointed..my coctail wad watered down too much ice. Waiter was not attentive..there was two of us but he only brought 1 glass of water..i had to ask him for another wster. Did not chk back on us.
Will not eat here any more.

SS
Toronto
2 reviews
Dined on April 26, 2019
Overall 4food 5service 4ambience 5

I would recommend Jack Astor's but a different location

OT
Toronto
1 review
Dined on April 19, 2019
Overall 1food 1service 1ambience 1

Food was terrible and the service was awful.

VL
Toronto
1 review
Dined on April 19, 2019
Overall 5food 5service 5ambience 4

Good service and great food! Jessica was friendly and did a great job making sure our orders were perfect. The food was amazing! Exactly what we expected.

JD
Toronto
2 reviews
Dined on April 17, 2019
Overall 4food 4service 4ambience 4

Great service. Good chicken tacos....order a side though...the order (of 3 tacos) is tiny.

OT
Toronto
5 reviews
Dined on March 12, 2019
Overall 5food 5service 5ambience 5

Lilly our server was awesome!

MC
Toronto
8 reviews
Dined on March 12, 2019
Overall 5food 5service 4ambience 4

The girls had a nice March Break lunch together. We enjoyed our lunch options. Service was very good and personal. There was one order error, but, that was corrected quickly. We used a coupon for discount and that was accepted without reservations. Good for us retirees and it was appreciated. We will be back.

MS
1 review
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

It's a sports bar
Great food
Good selection of drinks mocktails
They have a kids menu
Service with a smile
Would love to go back
Cheers...

AC
Toronto
5 reviews
Dined on March 10, 2019
Overall 4food 3service 5ambience 5

Food was ok - ordered a burger that was dry and the fries were like warm ... service was good and I like the atmosphere but the food quality is lacking

ML
Toronto
1 review
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

My girlfriend and I love this place so much. Very friendly staff

GC
1 review
Dined on March 8, 2019
Overall 2food 3service 1ambience 4

We moved from our original table to a booth. Our server (white male with beard) did not check on us once! Unacceptable. There was a wonderful young thin black guy (forgot his name) was so helpful and friendly and he said he usually is serving but tonight he is helping out. He was FANTASTIC!

I asked the hostess to please send our server order as I would like to have another tea. A female comes over that never approached us or introduced herself to us and brings me over the same pot with hot water in it! I wanted a new tea. I couldn't find our server or this female server! I spotted the black guy and HE came over and was so generous and so helpful and fun. I WISH I remembered his name as HE made our experience great and the ONLY reason I gave 15% tip was because I spent 8 years in restaurants and know servers have to tip out the kitchen and hostesses and they shouldn't suffer for our lack of good service by our servers.

The most pathetic part was when the bill came to us by the male server (white guy with beard) he said "So you used to work at Jack Astors eh?" He didn't care when I first said it, now its time for a tip and he wants to be friendly. GIVE ME A BREAK! How fake.

Food was great, service was poor. I have high expectations because when I was a server I treated everyone like they were guests in my own home. I felt my friend and I were an inconvenience except to that lovely guy that was 'helping' He rocked!! Thank you helper-man :)

SM
1 review
Dined on February 23, 2019
Overall 4food 5service 3ambience 5

Apps and our dinner came out at the same time so that wasn't great, other than that it was a good experience

GS
1 review
Dined on February 18, 2019
Overall 3food 4service 3ambience 3

I made a reservation for 5 with a note for a birthday celebration, when seated at restaurant seated behind reservations desk very cold from door being open and closed. Waiter did not even ask if we were celebrating anything at all, food was good. The restaurant a bit noisy good for young people.

OT
Toronto
3 reviews
Dined on February 18, 2019
Overall 3food 2service 4ambience 4

This is the second time at this location that our food was cold. Service was good waiter was Dante.

JA
1 review
Dined on February 16, 2019
Overall 2food 3service 1ambience 3

I gave my review based on my last trip. It was this past Saturday night. Our server seemed like she was doing us a favour and looked like she would rather be anywhere else than serving our table. I understand it was busy but there was no check ins by her. We needed to flag her down when we needed refills etc.

I have been here several times and was astonished about the poor service we received. May be they were having a bad day I don't know. But honestly really disappointed at how the service was so poor.

FC
1 review
Dined on February 11, 2019
Overall 5food 5service 5ambience 5

It was an great evening server was excellent food was tasty as always

KR
1 review
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

Great atmosphere and the option to reserve your table and avoid the long wait for a table is a great bonus. The food was good as expected and i enjoyed evening.

MA
1 review
Dined on February 1, 2019
Overall 2food 2service 2ambience 2

We went for my daughters birthday - her choice. We were seated in a booth that isn't big enough for 6 people. Maybe for children but we were a group of 6 adults. The restaurant is extremely noisy and there was only 1 hook for all of our coats. We all ordered and one meal was wrong. Was taken back and came back wrong. Ate it anyway. We said we received the wrong pitcher of beer, the waitress took it away and came back and said that we were wrong and its the right beer. Drank it anyway. My food wasn't hot when it came to the table and since we were by the door that was open more than closed, it was stone cold within 2 minutes and I didn't eat it. I would say overall the food is way overpriced for what you get. Restaurant is extremely noisy. I won't be back.

MF
Toronto
3 reviews
Dined on January 26, 2019
Overall 2food 2service 1ambience 4

Poor service , waited 1 hour for food poor service ! Slow !

MA
Toronto
1 review
Dined on January 18, 2019
Overall 2food 3service 1ambience 3

I took my family out for a dinner which is a special time for us to get together. The kids (3 in total-7-12-15) love going there to eat and play games on the table top. We know what to expect when we go, but the service was horrible which took away from the night completely. You know it’s bad when the kids even comment on it! Our waitress seemed like she didn’t care to even be there and did nothing to make the evening better. We ordered our drinks and an appetizer (garlic cheese bread) and the bread came out 10 minutes later to the table before our drinks even arrived. I’m not going to go on about the evening, but it is very fair to say that we will not go back there for a family dinner again.

AS
Toronto
6 reviews
Dined on January 5, 2019
Overall 5food 5service 5ambience 3

Great night out. Service was on point!

R
Toronto
1 review
Dined on January 3, 2019
Overall 2food 4service 2ambience 2

Waited 30 minutes for a table even though I had a reservation. I was easy with them on the review because I have been there so many times with no issues. But this last visit was disappointing to say the least. Hopefully they do better next time.

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