J. Alexander's - Oak Brook

4.6
2797 reviews
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$30 and under
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Contemporary American
J. Alexander’s is a contemporary American restaurant, known for its wood-fired cuisine. Our core philosophy is to provide you with the highest possible quality dining experience. The menu features a wide selection of American classics including prime rib of beef, steaks, fresh seafood, sandwiches and entrée salads. The menu in each restaurant includes a varied and rotating selection of features like Seafood Czarina, Tuscan Steak, Grilled Fish with Mango Papaya Salsa and Chicken Milanese. The restaurant has a full-service bar that includes an outstanding selection of wines both by the glass and bottle. Patio seating is on a first come, first serve basis.
What 2797 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.5
service
4.5
ambience
4.3
value
Noise · Moderate
94% of people would recommend it to a friend
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B
Chicago
9 reviews
Dined 21 hours ago
Overall 4food 5service 4ambience 5

Your manager Elise is outstanding. She makes you feel right at home and always has a smile.

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G
Chicago
394 reviews
Dined 2 days ago
Overall 3food 4service 2ambience 2

The food was very tasty. The service wasn't so good.

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D
Chicago
52 reviews
Dined 2 days ago
Overall 4food 2service 5ambience 5

We always order prime rib & it’s usually phenomenal! Today it was tough & full of veins & griscle. It tasted like a cheap peace of meat. We had guests & were celebrating their birthday (thank goodness they didn’t take our recommendation & order prime rib). If they had not been there, we would have sent our food back for our the kitchen!!

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SH
Chicago
2 reviews
Dined 3 days ago
Overall 2food 1service 3ambience 3

Had to send back a hamburger 4 times because it was under cooked.

Scott

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LB
Chicago
6 reviews
Dined 7 days ago
Overall 2food 3service 2ambience 3

We sat at a booth and they seated us next to a table that they stuck a seat in the aisle to accommodate a 5th person at a booth. The servers had very little room to get through so they were brushing by us our meal and guests were trying to get around. It was ridiculous cause there were five other booths available and they should of kept that booth open since there was no room. The manager should have seen what was going on and we should of never been seated there.

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A
Miami
6 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

The food is consistently good at J. Alexander’s.

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OT
Chicago
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

I absolutely love this place the only thing I dislike is, the one on North Ave. In Chicago they closed, so I have to drive to Oakbrook. The chocolate cake makes it worth the drive

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CH
1 review
Dined on May 19, 2019
Overall 4food 4service 4ambience 4

Liked the service we got. Waitress was very friendly. Price is reasonable. I have no complaints at all.

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D
Chicago
1 review
Dined on May 18, 2019
Overall 2food 3service 2ambience 2

They had no appetizers and it was very dark and noisy

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VH
Chicago
1 review
Dined on May 18, 2019
Overall 1food 1service 5ambience 3

I can’t say I would recommend it because we will not be going back. This was our 2nd time there. Both visits were Saturday nights and both servers were outstanding. My husband ordered the New York strip and I ordered the filet mignon. Both were cooked to our liking and came to our table quick. However, after our meal I asked to see a dessert menu and I was told the restaurant does not offer one. Huh?? My server told me what was available. I chose the key lime pie for my hubby and I to split. On my 2nd bite I noticed a gnat crawling around the whipped cream. My server was very apologetic as well as the manager. They did offer to supplement the pie and “can I do anything else”. I declined their offers and paid the check. Overall, I am highly disappointed because of my experience. I would think a “nicer” establishment would have protocols in places to avoid things like that. It makes me wonder how our steaks were stored and prepared, at $30 a plate I expect more. Get it together!!

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JR
Chicago
42 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Save room for the carrot cake-it is a must have! Make reservations as it gets crowded for late lunch/dinner. Highly recommend.

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KW
Chicago
1 review
Dined on May 17, 2019
Overall 5food 5service 5ambience 5

Chris with the curls was our server and he gave us a fantastic experience. He was so attentive and gave great recommendations. Will definitely be coming back :)

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OT
Chicago
5 reviews
Dined on May 17, 2019
Overall 4food 5service 2ambience 4

My husband and I decided to celebrate our anniversary at J Alexander. After taking my husband for his birthday and having a great experience we decided to return. This time, we were disappointed by the service. Our waitress was not attentive and not sociable at all, she did not introduce herself so we didn’t know her name. She seemed distracted and as if she didn’t know what was going on. She asked us if we needed anything else after finishing our meal, instead of asking if we would like any desert, which we did, we ordered the carrot cake, which is amazing the last time we tried it. She then comes back a few minutes later and asks if we want anything else, we said yes our carrot cake. She then brings us Pie. I reminded her we ordered carrot cake. Another young lady brings us our cake and comped it due to the confusion. We decided we wanted our desert to go due to the long wait for our carrot cake . Overall the food and drinks were great but service was below average. With that being said waitressing is not for everyone.

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G
Chicago
5 reviews
Dined on May 17, 2019
Overall 5food 5service 5ambience 5

Always really good food. The Salmon and Orzo are my favorites. Martinis are perfect as well as the Seleucid wines. We’ve been going there for years.

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c
Chicago
285 reviews
Dined on May 16, 2019
Overall 3food 3service 3ambience 3

When we entered and checked in, we were not asked if we wanted a table, or a booth. My friend has difficulty walking, andI’m 80 yrs old. To make matters worse, we were escorted through the entire restaurant, up stairs, and plopped into a very tight booth. The entire restaurant was empty! That said, didn’t they put a table of 4 directly across from us, who were quite noisy.
I had a burger, which was mediocre, and strange insipid cole slaw. One friend had a salad, which she said was okay. The third person had the special shrimp dish of the day. She ate every one, so I’m assuming they were good.

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ML
Chicago
2 reviews
Dined on May 15, 2019
Overall 5food 5service 5ambience 5

Great food. Their Tortilla soup does not disappoint. Carrot cake is to die for

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OT
Kansas City
4 reviews
Dined on May 14, 2019
Overall 5food 5service 5ambience 4

Filet Oscar style was outstanding.... not a single morsel left on the plate

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BS
Chicago
2 reviews
Dined on May 14, 2019
Overall 5food 5service 5ambience 4

Always a good meal! Great server and French dip sandwich is my favorite!!

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AB
1 review
Dined on May 13, 2019
Overall 5food 5service 5ambience 5

I had an enjoyable wedding anniversary dinner Monday. Our waitress was excellent & knowledgeable. I look forward to reserving my birthday day dinner this August 26. To explore more of the wine selection & amazing food.

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OT
Chicago
7 reviews
Dined on May 13, 2019
Overall 5food 5service 5ambience 5

I had an awesome experience as usual. the J. Alexander's in Oak Brook is never a disappointment.

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OT
Chicago
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

It was a nice dinner and a great waiter Jay!

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OT
Chicago
3 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Our waiter was amazing the food was top notch.. my mother felt really special and enjoyed the atmosphere. Seated on time despite it being crowded. I will Recommend this place to everyone who asks for a place that has fantastic food. Great spot.

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SC
Chicago
2 reviews
Dined on May 12, 2019
Overall 2food 3service 5ambience 3

Overpriced and lousy service. There are much better options in the area.

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t
1 review
Dined on May 12, 2019
Overall 1food 2service 2ambience 3

Our server was ok. The manager came over to see how things were and asked if I'd like a refill on my drink and I said yes and told him what I was drinking and I never received it. The food was not worth the cost to me. I had a rib eye steak and it was a lower quality. Just not a good first impression

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M
Chicago
3 reviews
Dined on May 12, 2019
Overall 3food 3service 4ambience 3

Mother’s Day there was not that great due to crowds and lack of seating options. We had reserved a table but were told we had to have a booth due to tables being full by reservation (which we had made). My elderly parents had a tough time getting into and out of booth and the place was jammed. Waiter was excellent and food was good just really overpriced for some items ($20 chicken finger had a bone chip in it, melted queso was $14!). Good food, just not good value on some items when comparing area options.

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NF
1 review
Dined on May 12, 2019
Overall 2food 3service 1ambience 3

We had to a wait for an exceptionally long time for our entrees. We were finally told that our ticket had dropped to the floor. The manager was going to bring out our food. When the manager arrived he made no apology. In addition, I asked for the potato to have only butter and chives which were to be on the side. It was made with them on. He took the plate back and then we were missing the horseradish sauce we had asked for. I felt that the manager should have at least acknowledge the errors. Other restaurants would have offer some small coupon or the dessert as a way of saying we are sorry and this won't happen when you return. We have been customers since you opened and the service makes me hesitate on returning. Sincerely, Nanette Farina

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DG
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

I have been dining here since 1995, never disappointed. The quality of the food is incredible.

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OT
Milwaukee
1 review
Dined on May 12, 2019
Overall 2food 1service 1ambience 4

Like a Applebee’s but 4x the price! They couldn’t pay me to eat here again!

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RW
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

This was my first time here and I was very impressed. I am a good critic and loved every single item on my plate.

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MR
Chicago
7 reviews
Dined on May 12, 2019
Overall 4food 4service 4ambience 4

This is one of my favorite restaurants. Never a disappointment.

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ND
Chicago
10 reviews
Dined on May 12, 2019
Overall 4food 4service 5ambience 4

Very good food and atmosphere for brunch or lunch (haven't been for dinner yet - but plenty of great options). There is ample parking and because it's in a lot outside of the Oak Brook Mall - you don't have to compete with shoppers or use a valet. Our server was excellent - friendly and attentive without be overbearing - and had some great recommendations for our table and never made us feel rushed despite it being busy. French dip was from prime rib and one of the best I've ever had. And iced tea was refilled/replaced without us even needing to ask for it. Highly recommend.

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RM
Chicago
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 4

Everything done right

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OT
Chicago
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

It was superb! Frank, our waiter, was great and very welcoming. It was mother's day as well as my mom's birthday and he made it a great experience. The food is beyond delicious! Definitely coming back!

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M
Chicago
11 reviews
Dined on May 12, 2019
Overall 5food 3service 3ambience 3

I was disappointed in my fish dish. The halibut was not prepared the best. The flavor was not the best I've had.

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SG
Chicago
5 reviews
Dined on May 11, 2019
Overall 4food 5service 3ambience 5

My family and I come here at least 3 times a year and it is always great. The food is amazing as well as the drinks. Even the service is usually top-notch, but sadly this time the service was not good. The server had zero personality, disappeared for long periods of time leaving our drinks empty for too long.
We will be back, but I hope we don't have that server again. He seems like he really hates his job.

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DC
2 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

We’ve been going to 5hus restaurant for over 15 years weekly and I must say the prices are pretty steep.

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GW
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 4

Service and food was excellent! We were there the day before Mother’s Day. Pretty crowded and the noise level was high. Otherwise it was an excellent experience.

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C
San Francisco
1 review
Dined on May 11, 2019
Overall 4food 3service 4ambience 4

Maybe, really too loud there and other people need to show respect to other customer's who are trying to have a nice quite dinner.

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FR
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

My family loves coming here after living in the area for many years and being introduced to this gem by a good friend. Took the wife and mother-in-law for Mothers Day and my mother-in-law was astonished on the quality of the food the service and overall experience. The place is set back and may never think about it, but one must try it out. Only complaint was it was a tad loud as we were seated near a large group comprising of 3 or 4 tables/booths who were out celebrating a graduation, so it was somewhat distracting.

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JC
Chicago
7 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

As always they have the best food and service. Been going there for years and never had any negative issues. Blue cheese dressing is to die for!

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