J. Alexander's - Jacksonville

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4.7
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1492 Reviews
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$31 to $50
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Contemporary American

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About

J. Alexander’s is a contemporary American restaurant, known for its wood-fired cuisine. Our core philosophy is to provide you with the highest possible quality dining experience. The menu features a wide selection of American classics including prime rib of beef, steaks, fresh seafood, sandwiches and entrée salads. The menu in each restaurant includes a varied and rotating selection of features like Seafood Czarina, Tuscan Steak, Grilled Fish with Mango Papaya Salsa and Chicken Milanese. The restaurant has a full-service bar that includes an outstanding selection of wines both by the glass and bottle.
Dining Style
Casual Elegant
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Cuisines
Contemporary American, Steak, Seafood
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Hours of operation
Monday - Thursday: 11:00am - 10:00pm
Friday & Saturday: 11:00am - 11:00pm
Sunday: 11:00am - 9:00pm
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Phone number
(904) 996-7147
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Natalie Ippolito
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Neighborhood
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Cross street
Big Island Drive
Additional
Bar Dining, Beer, Full Bar, Non-Smoking, Wheelchair Access
What 1492 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.6
service
4.6
ambience
4.4
value
Noise · Moderate
97% of people would recommend it to a friend
5
4
3
2
1
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OT
Orlando
1 review
Dined on May 25, 2019
Overall 5food 5service 5ambience 5

Always enjoy coming up to Jacksonville to eat at
J Alexander’s!! Still can’t believe ours closed in Orlando.

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M
Charleston
9 reviews
Dined on May 20, 2019
Overall 5food 5service 5ambience 5

Our Server was exceptional. This is why we come back is the great service.

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MA
Jacksonville
10 reviews
Dined on May 19, 2019
Overall 5food 5service 5ambience 5

The service was outstanding! Food did not disappoint. The special Prime rib was very good.
We also ordered two salads, a bit overpriced. The Mac & Cheese is a favorite.

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G
Jacksonville
3 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 4

I’ve been eating there since you opened and I’ve never had a bad meal.

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O
Cincinnati
17 reviews
Dined on May 16, 2019
Overall 5food 5service 5ambience 5

J. Alexanders is one of our favorite, always great places to dine. Food and service always excellent.

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OR
Tampa
2 reviews
Dined on May 16, 2019
Overall 4food 4service 5ambience 4

They charge $15 to valet your car, and then they put our family in the back booth even though we had reservations and the restaurant was only half full. Food was OK and server was good

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ME
Orlando
1 review
Dined on May 14, 2019
Overall 5food 5service 5ambience 5

Consider complimentary bread as people not want to spend $14 on an appetizer but a little loaf of bread might be enjoyable.

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M
Washington DC
14 reviews
Dined on May 14, 2019
Overall 5food 5service 5ambience 5

I had their filet for the first time- was great, and prepared perfectly! Service was exceptional. I especially like the low noise level so you are able to talk to your guests. It was a great evening!

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DD
Jacksonville
10 reviews
Dined on May 12, 2019
Overall 5food 4service 5ambience 5

Love, love, love J.Alexa’s! Sarah was best server ever. Please double her salary immediately, or I’m never coming back. 😁

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m
Jacksonville
14 reviews
Dined on May 12, 2019
Overall 4food 4service 4ambience 4

Everything was great except when I made the reservation it came up as "bar seating" which I did not request. I called the restaurant and Josie corrected the reservation, although, she said she had never seen that before - nor I. She was very efficient and we had a good booth when we arrived. As to the dinner, I was surprised after we had eaten our salads and our entrees were brought to the table, that I had to ask for dinner forks because there were none. I had ordered the prime rib and usually a steak knife would be brought out with it but not this time. The food, though, was delicious and it made for a lovely Mother's Day meal.

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MS
1 review
Dined on May 12, 2019
Overall 2food 1service 1ambience 5

My dinner came out cold. The waiter took forever to come back to table after food was dropped off. So I had a cold dinner and the waiter did not do anything to complete the problem.

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VS
Jacksonville
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Service and food was great... if I could change one thing it would be the lighting... ambiance is great but need a little more lighting to see the menu... kinda hard to read the menu with lights being so low.

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SR
1 review
Dined on May 12, 2019
Overall 4food 5service 5ambience 3

Our meal and service was outstanding. We have eaten here on several other occasions; I rated this evenings ambience poorly because it was much too noisy due to the large volume of patrons.

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B
Jacksonville
60 reviews
Dined on May 12, 2019
Overall 4food 4service 4ambience 4

Great food quality, and our server was really trying, but lacked experience. We still had a great meat for Mother’s Day and will go back!

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TJ
Toledo
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Great food each location we have been. Its worth trying.

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G
Orlando
6 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 4

Outstanding restaurant. Excellent food and service!

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NS
New York Area
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Overall very nice. Friendly staff and good food!

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r
Tampa
7 reviews
Dined on May 11, 2019
Overall 4food 4service 4ambience 4

It had been awhile since visiting a J. Alexander's. Was quite pleased with the overall experience. WOuld def' return.

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MD
Jacksonville
7 reviews
Dined on May 11, 2019
Overall 3food 3service 4ambience 4

They’ve revamped their menu a little bit taking multiple wines and dessert items off which was a surprise. Just wasn’t as good of an experience as times past. Maybe it was the large group of prom students cursing and laughing loudly right behind us. Or the fact we had to send multiple plates back to the kitchen.

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OT
Jacksonville
2 reviews
Dined on May 10, 2019
Overall 3food 3service 3ambience 2

Underwhelmed for what was expected for a special dinner.

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M
Jacksonville
8 reviews
Dined on May 7, 2019
Overall 3food 2service 2ambience 3

Overall this was a mediocre experience. I had reservations for 5 pm, no one in the restaurant and we were taken to a table first. We got moved to a booth. The server, although very sweet was clearly new and told us it was only the 3rd bottle of wine she had ever opened. It took her several minutes to open a bottle of white that could have been chilled quite a bit longer. Our dinner was just ok, certainly not worth the price. I will not go back for quite some time if at all. It's just not worth it.

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OT
Jacksonville
2 reviews
Dined on May 5, 2019
Overall 5food 5service 5ambience 5

Maggie was the best! You should try to clone her!

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OT
Orlando
1 review
Dined on May 4, 2019
Overall 1food 2service 1ambience 3

Our Alex salads didn’t have any lettuce in them - it was all cabbage, carrots, cucumbers, and cheese. It was like they ran out of lettuce. Also, they bought our meals at the same time as our salads. Weak apology and our waitress was pretty disinterested in our experience. Won’t be going back any time soon.

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OT
Jacksonville
16 reviews
Dined on May 4, 2019
Overall 4food 5service 5ambience 4

Very nice dinner. Kai Thai Salad is like a never ending volcano of chicken and good tastes! Side cars on Martini's are very ice treat

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TB
1 review
Dined on May 4, 2019
Overall 4food 4service 5ambience 5

We had excellent service, good drinks and tasty food.

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RK
1 review
Dined on May 2, 2019
Overall 5food 5service 5ambience 5

Great place to eat, food is perfect. The staff is extremely friendly and are very professional and on top of things. Definitely a place to go and eat!

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j
Jacksonville
6 reviews
Dined on May 2, 2019
Overall 4food 5service 4ambience 4

Knowledge/professionalism of waitstaff seems to have declined. When would you offer olives with a Manhattan or serve a steak medium when it was ordered medium rare?

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SB
Orlando
1 review
Dined on May 1, 2019
Overall 5food 5service 5ambience 5

My first time eating here. Had an amazing time. Affordable and great food, great size portions fit the price. Drinks were nice and not watered down at all. Definitely will be returning.

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RW
Jacksonville
2 reviews
Dined on April 29, 2019
Overall 4food 3service 5ambience 5

Everything was Great except the steak this time was WAY OVER COOKED on the out side and that made it BAD !!

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MK
Jacksonville
2 reviews
Dined on April 28, 2019
Overall 5food 5service 5ambience 5

We were greeted by the hostess in a very pleasant way. We were seated in a busy spot and it was immediately corrected. We didn’t initiate it. An amazing manager saw wherever we were and suggested a better spot. The servers were so nice and accommodating by answering all my questions with a lot of patience. Super sweet. I love your restaurant’s sophisticated atmosphere. We will always come back!!!

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OT
Jacksonville
1 review
Dined on April 27, 2019
Overall 3food 5service 2ambience 5

I went to dinner before prom and our waitress was not very good. However, the food was excellent.
We normally have great service so we were disappointed when our special occasion was not as expected.

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OT
Jacksonville
4 reviews
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Really good food and atmosphere. Definitely will be back soon. Carrot cake was also a great finisher.

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OT
New York Area
1 review
Dined on April 26, 2019
Overall 5food 5service 5ambience 5

Bar manager the best!

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LD
Jacksonville
23 reviews
Dined on April 24, 2019
Overall 5food 4service 4ambience 5

BFF outing! My beautiful friend flew in for the evening and we decided to head to J Alexander’s because of their amazing martini specials.... Wednesday’s are special at this place... they have half priced martinis and $5 appetizers. We had Dirty Vodka martinis and went to the regular menu for salmon dip with toast points. Delicious and the generous pours keep me coming back and introducing my friends!! Also they serve a fabulous artichoke too which you do not find very often in restaurants!!

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B
Jacksonville
12 reviews
Dined on April 21, 2019
Overall 5food 5service 4ambience 5

Your prime rib nights are great. Michael who is your bartender is the best bartender I have seen. I do want to mention that Open Table is my preference to make reservations on. Resy is not going to replace Open Table is it? That would be a big mistake.

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OT
Jacksonville
1 review
Dined on April 21, 2019
Overall 4food 4service 5ambience 4

Very nice experience, friendly staff, and quick service. Food was delicious.

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PH
Jacksonville
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Only problem we had was it was freezing cold in the restaurant. The restrooms were worse and you could have hung meat in there.

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OT
Nashville
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Always a great place to dine!

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OT
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 4

Food was delicious! Good atmosphere, the crab cakes are some of the best I’ve had!

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J
Jacksonville
2 reviews
Dined on April 21, 2019
Overall 4food 4service 4ambience 4

Food is always good ...had the crab cakes this time and roasted Brussel sprouts and they were excellent. Of course for dessert we split the carrot cake and it never disappoints.. a winner always. Although for Easter, some type of lamb would be a great change...for other holidays as well.🤓

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