The restaurant was not busy, but our food took over an hour! Horrible service!
Loved the variety of food dishes. Everything I tried was excellent.
Food was all cold coming out and not very tasty was very disappointed
I really regret testing the so called wok experience. It's not so nice to pay a lot of many for standing in a long line through the whole dinner. And the food didn't taste vary well.
Had a buffet for New Year Eve. Food was cold. The restaurant felt like cafeteria. It was a good place for children but not for a date. It was too brightly lit and loud and echoed
Over 5 hundred dollars for 2 adults and 4 kids buffet dinner. Too much for standard buffet food even on New Years year.
New Years Eve Buffet was awesome!
Sunday morning character breakfast was great! Several characters that came to our table for pictures, food was excellent, and so was our waiter.
Service was good, food was good but was not expecting the price. Don’t feel the price fit the food.
We too our kids there during our vacation. The food was phenomenal. They cooked our meals directly in front of us at the wok station. My husband had the ahi tuna and they were huge and delicious. Service was wonderful and they have a room the kids can hang out in after they are finished.
Horrible food, they forgot a kids dinner and service was slow and uneven
The food is awful. I've been to Chinese food buffets that were much cheaper and much better. The menu sounded good. The crab legs were cold and soaking wet, it was like eating water. There was no dish that was done correctly and I would want to eat. Sushi was very poor. I could make better sushi at home, and that's sad. Publix has better sushi. Only had 4-5 selections. NO nigiri, especially for the price paid. DO NOT Go here, it is a waste of your money and time. I'm not being mean to the people, nor to the venue, just expected better. I have had better food on a cruise ship, and that's a pretty low standard as well. I thought Royal Pacific Loews, would have produced a better food quality, edible.. We got duped.
Christmas Day Buffet
Amazing food, awesome atmosphere, Outstanding service, surprising entertainment.
We had a WONDERFUL character breakfast on Christmas day. Not your typical bacon and eggs. A unique spread of entrees when ordering the buffet. MANY characters came out to take photos with us. Memorable experience.
My daughter and I were treated to amazing service, great waitstaff, and fresh and delicious food preparations. We ordered from the menu rather than going to the stir fry buffet. The red chicken curry was full of flavor, not too spicy hot, and the chicken teriyaki was also great. Nice portions, just right for us. There was a coupon for a free glass of wine in the universal coupon book, and it was nice quality. It was quiet the night we were there, but the space is large and could be noisy if crowded. We would return again in the future.
Love the character buffet
Booked thinking restaurant would be crowded for the character dinning, which it wasn’t and that was awesome. My son got to spend great time with the despicable me characters. The wok experience was not so great. Smelled good as they prepared it but tasted awful at the table. I actually had to finish eating my sons kid pizza to fulfil my hunger. Even the miso soup was not pleasing. Deserts were tiny and not worth the money. We were ignored a few times by our server and he only had 2 tables. I had better experience the next night at Jakes American bar and grill. Scooby doo came to visit us there, it was busier, more family like environment. Islands was too quiet and now I know why.
Character breakfast buffett on Sunday was amazing! A bit prizy at $27 per person for breakfast. Great breakfast selections, fresh fruits, cooking island, hot items, sweets, all excellent! Plenty of characters going around the tables at all times! Our waiters Nora was always pending on our needs providing an excellent service! Will recommend!
Good for the characters