The place was empty. The server was nice enough. The food was greasy. The bread for our sandwiches was so drenched in butter. Almost inedible. The setting was nice.
Pleasant, casual, well prepared food- the chicken was tender and juicy. Servers were very accommodating and it was really pleasant to sit out on the patio with heaters!
Great food and service. Fun atmosphere but easy enough to conduct business discussion despite being crowded.
We had lunch and breakfast at the restaurant. Service and food was very good.
Great service from Tim and Hanna!
The service was excellent and the food was delightful. I will go back next year when I’m back in Scottsdale.
Restaurant was crowded from bug event nearby but staff was able to accommodate and service was quick.
Our expectations were quite high upon arrival. The reality was quite different.
We had to wait 15 minutes past our reservation time for the table. The menu was quite limited and the service was slow. The ambiance was the one saving grace.
For the price & location, we expected a lot more from the Princess. To give a fair evaluation of our experience is pushing it.
James, our server, made us feel welcome and cared for. We never had to ask for attention, he was very attentive. Prices are high for families $25 average for breakfast meal. Food was good. They sat a large group by us and it made the noise level high. There was another area where no one was sitting and they could have sat us apart from each other - I think that would have been nicer.
We stayed at the Fairmont Princess for the Christmas celebration. The six of us enjoyed both dinner and breakfast at the Ironwood. Tim was fantastic. He was friendly and efficient.
The waitress should have known the specials on Thanksgiving Day. We really wanted thanksgiving turkey and stuffing but she told us it wasn’t available and then the table next to us got it while we ate grilled cheese and turkey sandwiches I was bummed to say the least. Won’t go back.
Delicious breakfast and wonderful service. They even brought our daughter a special dessert when they heard it was her birthday!
Nowhere on the website did it say that the breakfast menu and "all day" menu are not available on the weekends. Website should clearly indicate "buffet breakfast only" on weekends . $28 for pancakes and fruit?! 👎🏼
Food was good, but not sure it was worth what we paid. The fish & chips I ordered, I thought was great. But the burger my husband ordered said it was just 'ok'. The pizza my son ordered, was so spicy he couldn't eat it. The staff is beyond outgoing! Very friendly. The waiter came back to check on everything several times, but not to the point where it was over doing it. Overall, I'd go back & give it another shot.
Thanks for a nice Father's Day Brunch. We've been visiting with you for many years,
and again, we were not disappointed. Thank you for the great service.
We loved our waiter.....he had great suggestions for appetizer and lunch entrees.
He had a great sense of humor and was very welcoming!
Forgot 3/4 of our order.
Made a reservation for 9:15 brunch. Arrived approx 7-8 min early. Hostess apologized because she did not have a table for us so we were asked to wait in the waiting area for about 10-15 min. My husband had the buffet. I chose not to have the buffet because it didn't seem that good of quality for the price. (For example, the breakfast potato option was jo jo style potato wedges.) I ordered the eggs Benedict. They were able to substitute the bacon for avacado and tomato for no extra charge. Our server seemed busy so he was not as attentive as I would have liked but he was very nice when he did come by our table.
We had reservations so we got sat immediately, but the place is a bit cozy so there started to be quite a crowd at the door after awhile. Food was good, but the server was a little absent. Noise level was a mid-level roar due to the vaulted ceilings and the place was a bit hard to find since the entrance is under ground level.
Good service. Hard to find inside Fairmont and food was not good. One of the least place to eat I had in Scottsdale. Don't recommend this place to eat
Nothing spectacular but good service and food. Great property for families and holiday activities.
Family wanted to have dinner before attending the resorts holiday light display. We had a 4:30 reservation, and upon our arrival there were only 2 other parties dining. We waited 15+ minutes before anyone came over to take our order, and only after we got up walked over to hostess to ask for our server. One of us ordered a salad with chicken- it came out with no chicken! Another guest ordered a salad with the salmon- came out with no salmon! Yes really, when the proteins were delivered to the table the chicken was ice cold out of the refrigerator, and had to be sent back to be warmed.
3 other meals came with fries, we had to ask 3 times for ketchup and were just about done before we finally received it,
Portions are small and unimpressive for price
To be fair the waiter did remove the charge for the salad with the chicken, which was nice and the proper thing to do.
I was going to take another party there next week, but have decided not to go back there due to lack of service, and food quality
Actually left feeling hungry!
It put a damper on our holiday festivity
Definitely Great Service; friendly atmosphere and Delicious Food! 😃
It was ok for a hotel restaurant but I wouldn't recommend. It was way over priced for the quality of food. And really no ambiance. I appreciate the balloons and dessert for my daughters birthday. That was a special touch I didn't expect and it made her feel special. But the whole atmosphere was that of an Applebee's. With a bill over $225 for 4 people (2 of them kids). Something doesn't match up here.
After not so great service on a prior visit, Stephanie the Manager made sure our future visits went well. The service improved dramatically and certainly is a fine breakfast spot if you are in the Scottsdale area.
Needed to ask to turn down music and lights but after that all was well!
food was average at a very high price. Not worth the cost. Nice casual atmosphere at a high price
On short notice Ironwood was able to accommodate a group of 5. Loved the new veg-bowl offerings and the great service. Nice option at the Fairmont Princess
A good neighborhood restaurant for me. Food usually good quality. Better at night without the birds!
Great place to enjoy lovely scenery and have a nice (expensive) meal.
The food was tasty and high quality. The menu was somewhat limited: primarily pizzas and sandwiches. I had the prime rib one of the few entrees and it was excellent. Not a place for a romantic evening but great for casual dining. My only complaint is that we were seated adjacent to exterior door and staff kept propping the door open and it allowed a very cold breeze where I was sitting. Not a problem most evening in Scottsdale but a cold evening a distraction.
Restaurant was good, the light show was amazing. Why waste $30 - $40 to park when you can eat for $75 and park for free?
In April I took a friend to eat her during a stay, really liked it. In July another stay prompted me to do my nephew's birthday dinner for 14 here as well ( picky kids), everbody enjoyed it. On Nov 28th, I chose to eat at Ironwood again as my family and I were spending the evening at the Ice Rink and other festivites at the Fairmont. My five boys loved the pizza, chicken and hands down the best burger ever ( according to the 13 yr old). For a starter the adults had Carne Carnitas Fries, had a nice kick, potatoes weren't soggy from the beef , cheese and other toppings. I had the Steak Sandwich, best I have ever had! Another had the burger and shares that sentiment; the Prime Rib was a tad fatty but it was at the edge, none of the beautifully cooked meat was lost, the veggies were steamed to perfection softened but with a bit of crispness. Our server was always there before we needed her and was nice enough to charge up my iphone when my charger failed. We sat inside but in warmer weather the patio is wonderful, stunning views of lagoons and golf course.
Great place for a casual date night meal or even a night out with family. Steak sandwich, pizza and chips were all really good!
My husband and I were celebrating our 40th wedding anniversary.
We went to the resturant on Saturday night after a day of sight seeing in Sedona.
The atmosphere was fun, festive and our table was surprisingly intimate.
Our waiter, Mike was a natural, nice and informative.
We thoroughly enjoyed our time at the Ironwood American Kitchen.
Good breakfasts, above average nachos, excellent service
We brought friends there for the brunch and Bloody Marys and they were not disappointed. Everything was top notch--food,service, and ambiance.
My two friends and I celebrate every birthday here with lunch and Bloody Marys...we always have great service and a good time!
For a nice lunch after a dip in the pool or any exercise that is available on the grounds;
this is a good place to bring the family to eat. The service, Jen, was exceptional and the food
was fresh and tasty….I had a Chinese chicken salad…very good with a semi-spicy mustard
dressing, which I loved. The staff , Hanna and Kayla, in the restaurant was so friendly and cooperative and a follow-up call to Sam Eriksen accomplished my request with expedience! Very helpful! All in all, this was a most pleasant dining option.
My wife and I went for Mother's Day at 6:30 pm. We sat outside under a covered area and within view of the pool area. The weather was absolutely perfect. We enjoyed the view and the outdoor dining. The food was good, although the menu is somewhat limited. The servers were very attentive and pleasant. It was calm and quiet and quite pleasant since everybody had been to Mother's Day brunch earlier in the day . We walked around for a few minutes and found sofa seating areas with picturesque fire pits near the pool. It was very relaxing. Would like to return again while the weather is still pleasant.