Mediocre, especially for the neighborhood; won't bother going back.
Been going there for years. Seemed understaffed but not full. The food was good but service less attentive than before. Since our last visit they have added a corkage fee that they had not had previously,making it less economical.
One of the most wonderful and unique preparations of salmon I have ever had. It was absolutely delicious - prepared in coconut/curry broth.
I love this restaurant for before ballet, symphony or any event in the area. The food is great and light. The options are perfect for light eaters or if you are really hungry. They offer a few great dishes rather than lots of mediocre dishes.
We have been to this restaurant several times and it has always been outstanding. This time however the service was very slow. It was apparent that they did not have enough servers as the Chef and Hostess were pitching in to try to get the food out to the customers. We had to wait twenty minutes for our check after our plates were cleared and even then we had to flag someone down in order to get it. Great food but very slow service!
We had a very bad experience with extremely poor service and mediocre-to-poor food. The "pork loin" was actually a large pork chop, fatty and tough. The "warm chocolate cake" was cold. The hot tea never arrived, and, indeed, the server didn't even know if they could make hot tea. Apparently they couldn't!
We had a reservation, but had to wait to be seated even though there were only two tables occupied when we arrived; we had to ask for menus. After we had finished dinner, we had to ask three times for dessert menus and finally ask for the dirty dishes to be cleared. It took 30 minutes for the not-hot cake to arrive, and as noted above, the tea never came. We had to get up and go ask for the check and get up again to retrieve the credit card. We've eaten at Indigo before, and it's been fine, but this was a disaster. It will be a long time before we try it again.
This was always a really nice pre-ballet experience but something changed. After 40 mins had not gotten the salad. When dinner finally arrived it was undercooked and we had to leave without eating. A disappointing experience.
The service was terrible. We waited about 1 hour before our salad arrived even though we had informed them that we had the sf ballet at 7:30. Ourventree came about 30 minutes after that. We ordered coffee, which never came.
We have come here for years and this has never happened before. Too bad.
I was worried after reading some of the reviews, but all was fine. It was not very busy and the service was attentive and timely. Still a good choice before a performance. The dishes are creative...but not too far out. The combination of flavors always works.
The service this nite left me not knowing whether to laugh or cry. The staff was obviously untrained, overburdened, and confused: several times another diners meal was brought to our table, and our meal was given to someone else - really! They forgot our drinks, forgot to fill refill our wine and water glasses, our coffee came after our dessert was consumed - which we had to remind them to bring (prix fixe), gave us the wrong check, no pen with the check....and only comp'ed a glass of wine. And we actually liked our waiter, but he was no match for the multi-person approach to service Indigo uses.
The food was unremarkable....dessert was best part.
We liked the proximity to the opera house, and the prices for the area, were reasonable. However, not worth it if the service continues at this pace.
Food was wonderful. Service almost nonexistent. Waiter forgot our table and helped several tables seated after us. We had to flag him down. We were considering leaving without ordering. No satisfactory resolution to bad service which continued after ordering food.
They were very busy and short staff members but handled the situation well. Food was excellent as always.
Bit disappointed--went to Indigo a few times last year and really liked it, was looking forward to going back. Food really took a dive, was edible, but not great at all; menu wasn't as interesting as previously and several items weren't available. Not sure what's going on, but it also wasn't as busy as it used to be, so clearly we're not the only one no longer impressed.
Delicious appetizers. We tried the tuna tartare, salad and tomato soup. Salmon and sole dinners were excellent. The pasta, however was so overcooked that the noodles were falling apart. Service was great. Overall it was still a very good experience.
The food was terrific but, it seemed that the restaurant was under-staffed so servcie was slow, scattered with the timing off and some meals delivered to the wrong tables.
Service seems to have gone downhill. When I arrived, rest of myparty was seated, as I had requested, with only 2 chairs at table though reservations for 3. No one brought me a chair, I had to request a place setting when my first course arrived. Service so slow we did not have time for dessert. When we asked for check so we could make the curtain of the event, they did not seem to have recorded our order and we had to wait while they worked through confusion to put together the bill.
We had been eager patrons of Indigo for years, but now will not be returning.
The food was good, but the time between servings was very, very long.
Just OK this a time. The food was attractive, but it was cold. The service was very slow, even when I asked for things several times. It is usually better than this.
A disappointing experience after many years of dining there before performances. The restaurant looks really dated and tired, and the service was terrible. Seems like they are living off their reputation while the Hayes Valley food scene has evolved and improved over the years. I'm loyal, but time is overdue to seek an alternative that is more fun and rewarding.
I had a reservation last night at 8:30pm only to get to the restaurant and find it was closed. The McAllister street entrance was closed. Like, completely closed. There was a poorly written sign to tell us to go to another door but that also seemed closed. I tried calling and no one picked up. Why would you take a reservation (even if is online through a third party) if your restaurant is going to be closed? Maybe they had relocated their main entrance and we had to get in through somewhere else, but why wouldn't you pick up the phone or leave clearer instructions other than a piece of paper written with a yellow/orange highlighter. It was incredibly embarrassing as I was dining with someone and we had planned eating there at a certain time to make it to a show. We had to walk around in the pouring rain to find somewhere else but of course it was a Saturday night and lots of other places were full. Did I mention there was a storm going on? And we were going to a show so I was in full show attending garb and makeup? Awful just awful. I dont know if its Indigo or Open Table but someone is at fault here.
excellent food and service. most important we were not rush and we could enjoy our meal.
I took my grown daughters to Indigo for a holiday dinner before going to see the Nutcracker. I should have been suspicious when Indigo was the only area restaurant that had availability but thought I remembered eating there before and thinking it was acceptable. Everything about the evening was unacceptable this time. The restaurant is unattractive, the chandelier was covered in dust and there was a strong smell of smoke. Our table top was unattached to its post and almost tipped over only to be replaced with a much smaller table. The service was awkward, the food arrived cold (all three dinners) and the whole dinner was very expensive. Totally a bust all around. (However, the ballet was lovely so all was not lost).
Surprised I was charged extra 20% service charge because we had over 6 guests. Open Table should have apprised me of the policy when I made dinner reservations for 7. Had I known, I would have changed to another restaurant. I've been to Indigo many times before which is why I considered it for a family holiday outing. That's why I downgraded my rating of its "value" for this visit.
This is American food cooked perfectly. It is straightforward food presented beautifully. The service was perfect. We enjoyed the experience.
Understaffed & less than average food which is sad because they have a captive audience from War Memorial Opera House.
We've been Indigo regulars for years. Often going before the opera. This last time, the restaurant seemed tired. Little things like the walls on the way to the bathroom looking dinged up and the door behind the bathroom door handle being dirty made it just feel like the restaurant didn't care anymore. The salmon was delicious as always But, the salad didn't have the nuts that were promised on the menu. When I asked about them, they said they forgot to take them off the menu. Seems like no one is taking the care necessary to be a really good restaurant any more.
Considering that, because of weather, one guy had to take care of all tables while also working behind the bar, service was pretty impressive! Nevertheless, you guys still have not yet really gotten your pasta dishes right. A friend told me that they had improved, but she was clearly less discriminating than I tend to be. I should probably stick to your Ahi Tuna appetizer.
Indigo delivers good food for good price with good fast service. Perfect before symphony, ballet or opera.
I wanted to try this restaurant after seeing it on Check Please. First, the menu is different online than actually in the restaurant. Some of the items have not been served in over a year. They ran out of the Corvina bass after only being open 1 1/2 hrs and instead of the New York steak on the menu they had beef medallions. My friend and I settled on the prie fixe pork tenderloin. She had the butternut squash soup and I had the mixed green salad both were very good and for dessert she had the sorbet trio and I had the blueberry almond cake with vanilla ice cream. While enjoying our dinner we noticed that one of the waiters (tall white gentleman) had gotten into some type of disagreement and we could visibly see that he was very upset as we could hear arguing in the back of the restaurant. Overall the food was good but doubt if I will return.
My daughters and I had dinner prior to the Symphony. We arrived prior to our reservation time but were quickly seated. We ordered from the Prix Fixe menu of Pan roasted pork loin and the chicken breast. The food was wonderful and the plating was gorgeous. The butternut squash soup was the best I have ever had. This is definitely a place we will return to.
Friendly neighborhood restaurant with an attentive staff and good food. We were able to really visit and chat over a good dinner. (I'm a tee total so no idea how the wine was).
My wife and I both enjoyed a cuisine of fish. She, the petrale sole and I had a wonderful salmon in a coconut curried sauce that was unbelievable. Great service and food.
Indigo is one of our favorites in San Francisco. Again and again.
Service was disjointed. Food was just okay. Took three tries before they had two bottles of the same vintage wine - seriously - you have a restaurant open on Saturday night and only keep one bottle of several mid-point wines available? We were a table of 5 and the wait staff only brought 4 glasses out. I know one of us looks young, but instead of assuming, the staff should have asked how many glasses - and if they were uncomfortable serving one of us they should have asked for an id instead of just refusing to serve them.
Our second visit and Indigo was a disappointment this time. Food was edible but not at all remarkable. At our table we had 4 orders of Petrale sole and each of them was different from the others. Two with nearly raw 'roasted' potatoes, one with a few reasonably cooked potatoes and the last with 3 or 4 small 1/2-inch cubes of potatoes, but cooked at least. Fish was cooked and dressed variably from plate to plate, with a variety of toppings. A romaine salad came so overdressed that it had to be sent back. Drinks from the bar were mediocre to poor. We could see the kitchen from our table. Only two people cooking and a dishwasher for a full restaurant. They seemed overwhelmed and, I think, the food reflected it. On the plus side, service was good. But, we won't go back.
Salad came in 15 mins. rest of food took another 45 mins. to arrive. Food was nothing to rave about.
We chose Indigo for dinner before taking our father to the Symphony for his birthday. The reservation was easy to make and they gave a wonderful booth where we had privacy. Our server was attentive without being obsequious and they were very accommodating of my dietary restrictions. We all loved the food and Dad felt very celebrated.
My partner is diabetic and after ordering must always go to the restroom to check his blood sugar and inject insulin. I explained this to our waiter and asked her to please wait 10-15 minutes before bringing out our appetizer. Instead, it arrived in less than 5 minutes and was totally cold by the time my partner returned to our table.
The food wasn't bad but the ambience lacks energy. It's as though the restaurant has been dragging its feet for a few too many years.
Indigo is consistent with good food and great service. It's my favorite dining locale before a concert or opera.