Best wishes for a Happy Mother's Day! Dine in or Carry out to celebrate!
Sunday, May 13, 2018
We have dine there many times. I feel it is the best Chinese in Madison. As usual the food was great. However, the waitress seemed over-worked. Perhaps she had too many tables. When she delivered our appetizers (egg rolls) mine almost rolled into my lap as she was in a rush to get it to the table. She delivered my wife's meal to the wrong table and as part of the mix up she had 1/2 of the order for our table and 1/2 for the other table. She was confused as to what table had ordered each meal. So I ended up waiting for my order, as did the 2nd party at the other table.
Birthday dinner was fun, but service was overwhelmed by a 5pm rush!
The food and service was very good. I probably should have ordered a spicier entree to match my tastes.
The quality and taste is our selections were not up to their previous standard.
My friend and I went here for her birthday. Our food was very tasty. The service would have been perfect except for waiting on water refills which were our only drinks. Overall we really enjoyed our food and experience. I plan to try IG for lunch at some point.
I took my wife for her birthday and we both enjoy the food and drinks, there is a good amount of choices and the service is good.
Kathy was the best waitress I have had in quite awhile. The food was good, they were a little backed up in the kitchen and Kathy brought us egg rolls as we were waiting.
Will certainly be back!
We've been going to Imperial Gardens for decades and yet to have a bad meal. Although the service was rather pokey on a very slow night, the food was excellent as always and made for a very enjoyable birthday celebration for my daughter!
Our family loves this restaurant! The food is awesome. This visit, our waitress was a bit hurried and brought the wrong meal for my husband. . . . oops.
From the outside it a lot like the big box Chinese places in California. Smaller than those and there are a few different rooms so another difference. A large menu that has the standard items you’d expect. Good selection of suggested cocktails and can make pretty much anything.
The only minus is the food, while it tastes good, is definitely on the bland side. This is fairly standard for Madison so nothing to hold against them.
Extremely busy night due to Chinese New Year. Thankfully we had a reservation and a GREAT server!
We feel this is the best Chinese Restaurant in Madison
Very good food. We come here each time we are in Madison. The service was great. Our waitress was very attentive. We had a big group. Try the Imperial Dinner. Fantastic!!
It was a first visit to IG and we were both impressed with the food and the service. Nothing too over the top fancy; just good quality Chinese food at reasonable prices. We will absolutely return in the future
When our son and his family from the Spooner, WI area come to visit us at least one meal here is a requirement by our son who grew up in Madison. The 11 and 13 year old grandchildren like the menu choices and the nice round table with the lazy susan in the middle-that is really handy for the extra pitcher of ice water and sharing/tasting others foods.
Over the many years we had friends who actually introduced us to your food over 40 (?) years ago and the quality of the food remains high-especially the shrimp sizzling rice, a personal favorite. Thank you for being there and being consistent.
As always was not disappointing. Absolutely delicious!!!
New Year’s eve dinner. Overall very good. We ended up waiting 10 minutes past our reservation time. My first choice menu item was not available due to the kitchen being to busy. I’m willing to try Imperial Garden again in the future.
We were there on New Year's Eve. They were quite busy. But it took 1 1/4 hours to get our food. Had to go get our own drinks, which were made but were left waiting for someone to serve them. We weren't hungry by the time our entrees came and took them home.
They were overbooked and we were seated 40 minutes after our reservation time. Fortunately, we did not mind the wait. I'm sure other customers were upset about the long wait.
Since it was Christmas Eve it was incredibly busy and we were impressed with how calm and efficient our waitress was throughout the meal. The noise level in the bar (where we were seated) was excessivley loud and I wish I'd made a reservation earlier. Food was very slow in coming but understandable given the huge crowd in attendance. Most of our party were very happy with their meal.
Understandably busy on Christmas Eve, but had 6 pm reservations, seated on time...drinks soonish after then ordered by 6:20...appetizers arrived at 7:30, entrees by 8:30...some dishes of group of 11 cold. The waitress apologized profusely but still policy for 18% tip...gave no compensation. Kids starving...some dishes missed, sauces on sweet and sour chicken that specifically asked to be on the side got poured over the top and rendered unedible by the picky eaters. We have had this tradition for past 4 years...each time waiting forever to be seated with and without reservation...but this time several tables seated after and served before us with too may downsides of food presentation we will be finding new place to dine.
The food is always delicious. The atmosphere is casual and inviting.
Very courteous staff, very nice decor, wonderful place to eat
Karen Meyer consistently delivers an excellent dining experience. Food is always delicious. Service is always efficient and friendly. Simply wonderful place to eat.
Absolutely great food! Friendly staff great servers
Reliably delicious food, reasonable prices in a well-decorated setting.
Imperial Garden has won so many well deserved "Best Restaurant" awards in Madison for so many years! Great food, great service and great owner, Karen Meyer, who runs a top notch operation!
Celebrated our 40th wedding anniversary with a dinner just for the two of us. Have a long history with this wonderful restaurant, its great food, and hospitality. It's an oasis away from our nutty day-to-day world. Keep up the good work!
Food always good here. But service was and is a problem. I visit this restaurant a lot. I love the soup and the calamari. But the service is "not so bad" at most. This time the service was very bad
We swung by here as we passed it after a road trip and didnt regret it. Great food, excellent service and value for money
the gardens outside have some lovely flowers too!
Parking is easy and we had tonnes left over
Nice place - good food and good service.
Good food, seemed healthier than typical Chinese food (less greasy)
Great Chineese food, always tasty and such a variety to choose from.
We were celebrating a family visit and the table was the perfect size for six. We enjoyed the sampler for six appetizer and it was just right. It had a good helping of each item and it was easy to share.
The food we all got was delish! Again easy to pass around and share. I always enjoy my time here.
always good food always good service and a great ambience
We have dined at Imperial Gardens in Middleton often. The food, service are excellent. The management is very accommodating.
Good drinks, food & service (all the employees seemed interested in giving customers what they needed even if it wasn't their job).
Very impressed with early seating for our reservation! Drinks and appetizers came right away. No wait for dinner. We did have to wait longer for the guest check but that did not take away from the excellent meal and service. Recommend this restaurant? Yes!