Had a birthday party for my daughter in law. She is from Vietnam so she enjoys Asian food. Imperial Garden is her favorite Asian food in Madison.
Reservation from Open Table was worthless. I’ve used Open Table over a hundred times, and this was the first restaurant where it was completely useless. They immediately verified we had a reservation asking “Open Table or phone?” Then, proceeded to put us on the bottom of the list. The buffoon manager/host told everyone it was a ten minute wait, although we were never seated after 45 minutes. Instead of a tablet to properly use Open Table as so many places do, he kept a note pad, made several mistakes, gave away someone’s table and then lied to them that someone impersonated them. Upon complaining, the blame was put squarely on Open Table. I responded that the app works great and that they should either use it properly or quit using to fool people into thinking they’ll be seated anywhere near on time. I have loved this place for decades, but I will likely never go back.
Food was delicious, flavorful, fresh.
Waitstaff was friendly, efficient, knowledgeable.
Hostess was the only negative. She was unfriendly, curt, seemed irritated that I had an Open Table reservation.
She marked my reservation as cancelled even though I had checked in.
Excellent food, generous portions, subdued Asian themed decor. One of the best restaurants in the Madison area for many years. It never disappoints.
Food was great. Our waitress was expected to handle too many tables
A family favorite for close to 50 years. The best Chinese food in Madison!
Excellent experience: food, service, ambiance. Definitely worth a return trip.
We always enjoy dining at Imperial Garden as their food and service are always excellent!
Love to eat at Imperial Garden. Family environment. Our family favorite foods are Appetizer Platter for 4, hot & sour soup, fragrant shrimp, house tofu, moo shu pork. Good food.
The food was tasty as always. Very busy for Mother's Day dinner.
Always great food and amazing service. It is our families “go to” for Chinese food. The fried pot stickers are our favorite appetizer to share. We all have our own fabmvorite meal selections as well.
Food is great, as always. Once again we had problems with service. Our server seemed to have forgotten about us. When we asked a hostess for our check the waitress delivered it to us along with a rude comment.
Great meal again; just as it is every time we go.
Excellent traditional Vietnamese flavors...nothing overpowers...great blends. Served with henuine smiles and helpful hints. Great value!!
Only my third time here, but every one has been great!
A longtime favorite!
Enjoyed a delicious meal with family. Made drinks to order and had plenty to share.
Simply excellent! Always enjoy dining here! Great food, great service, under great ownership. Always consistently excellent!
Imperial Garden is a must visit every time I am in town. In fact, it's so good that even my college and high-school age kids go there with Grandma every time they visit! Food is so good and fresh and the service and hospitality are second-to-none.
I have a gang that gets together for the Orchid Guild of Madison show the first weekend of Feb. We always come to this restaurant as we love it. The food is fantastic and a lot of it. The wait staff are wonderful and helpful and the greeter said she remembered us. That is nice. Keep it up. Wish you were where I live!!
Great Chinese food with great staff, great service under great ownership!
We really love the Sizzling Rice Soup! The food and service is always good here.
Simply excellent! This is an extremely well run restaurant with great food! Karen Meyer is the owner and always has her staff deliver the best food and service. This is a place you can go for all types of dining needs--family dinners, small or large groups for family or friends, professional meetings, celebrations of all sorts. Karen Meyer is so flexible with being able to arrange get togethers for all types and sizes of groups.
Wonderful place for dining!
We have always liked Imperial Gardens (years.) New Years Day the food was not as good as usual. GovernorsChicken contained small balls of Chicken difficult to actually realize as a piece of chicken & both that dish & the Governor's pork were almost devoid of taste aside from the hot pepper. The bar is unfriendly ( not expected to entertain us but cordial would be nice. ) We both had the sense we were something just to be tolerated.
Great food and great service. It was a little noisy but we were in a room with two large parties. So it made sense.
We were there on Christmas Eve, so the place was jumping. Despite being busy, the staff was attentive and friendly. We hung out in the bar waiting for our table. The drinks were good, with a generous pour. Food was worth the wait. Nice proportions with enough for tomorrows lunch. Waitress was humorous and paid attention for when to check in with us. Overall, a superior dining experience.
The best food. We had a terrific time and would like to make it an annual event for Christmas Eve.
Surprisingly good Chinese food. Very American - all English menu. Asked for chopsticks 3 times and never got them. Freezing cold air blowing in - asked for it to be adjusted and got a chuckle from server. I had low expectations and thought the food was very good. Again, American Chinese food.
As always, wonderful service and delicious food. Best Chinese food around!
Well worth the visit. I recommend reservations on busy days to avoid long waits.
Date night. Food taste was excellent and price was right. Extensive and varied menu. Service a little slow but passable as they were busy with a large holiday group and many tables with 8 or more per table. We were able to hear each other talk which was very nice.
Everyone was friendly, but the service was extremely slow. We weren't asked if we wanted another drink, it took forever to get the check, and they didn't give us one of the dishes we had for the "doggie bag. " The food also wasn't as good as it usually is. We're hoping it just happened to be a bad night for them.
I have been eating here for years and order the same thing every time. This time my family recieved their food 10 to 15 minutes before I did. They said it was because I asked for w special order - a few extra vegetables thrown on top. The same request I always make. The hostess was good about dealing with this.
Great family dinner. I do not remember the waitress's name, but she was lovely to the children and everything was perfectly and attentively served. Saturday, December 15th - @ 5:00 PM round table in dining room past bar.
Always excellent food at a great value. My favorite restaurant.
Great food, amazing service, really loved it!
Food is fantastic and I’ve enjoyed their food for over 20 years!
Always driven by when we were in town. Finally made a reservation and WOW. Spectacular I know wher I am going next time in town.
Excellent food, service, ambience. The owner, Karen Meyer, is highly personable, and is obviously highly respected by her staff. They all work together to consistently deliver a wonderful dining experience.
Large variety menu. We'll prepared food with great favor and presentation. Good service. Table a bit too close to each other it it feels that way with bulky chairs but comfortable seating and not too loud. One of the best Chinese restaurants in town. Easy parking outside.