The service was outstanding from the phone call for the reservation, to the hostess, to the waitress. Even the chef came out to greet us. It was just great ! All six of us were satisfied and impressed.
THANK YOU !!
Unfortunatley the food was just so-so. When I pay $25-$30 for an entree, I want to really like it. It was just bland and blah. If the food lived up to the ambiance and service I would have given it a much better rating. If you're looking for a Tom Douglas restaurant, go to Serious Pie instead.
A soild choice overall. You won't be dissapointed but you won't be wowed with the food. Nicely prepared with good ingrediants. Service was very good but not exceptional.
A great place to meet friends visiting Seattle. Beautiful decor, and the food is delicious. Love the starter of sourdough bread with various herbed butters. Their signature butternut squash soup was lovely, and the wedge salad had lots of "goodies" (toasted macadamias, olives, bacon) to liven it up. Yum!
Everything Was Wonderfull!! Best Mac and Cheese Ever!! Can't Wait To Have More Nights Out To Eat There
I enjoyed the ambiance and the food was very tasty. The booth was comfortable, our waiter was friendly and I enjoyed the various vintage lamps, mirrors that were hung all around the restaurant. I will definitely come back again.
Really loved the food, the Fried Mac & Cheese appetizer was awesome! Only thing that detracted from our experience was there were a lot of children under 12 in the restaurant for some reason. But we had a 7 pm reservation so I guess we would just go later next time. Other than that all the food & drinks were delicious and outside of the norm! Our server was very nice and attentive without being around too much. Know what I mean?
Went there for lunch, the food was nothing special. The pear salad was the best thing we ordered.
Enjoyed the food, though I would have preferred larger pieces of shrimp in the Rock Shrimp Penne pasta the what you might find in a shrimp salad. Service overall was good, though our waiter disappeared behind the bar.
We have been to Icon quite a few times and have loved it, the food was great, service was great, etc. I feel like things have changed, especially in the kitchen. My husband wasn't happy with his food and I didn't feel the quality was the same on mine as well. Perhaps some attention needs to be directed towards the kitchen staff.
I went there with my girlfriend thinking that it would be a nice place for dinner. I ordered the chicken with Chicken Provencal(with goat cheese) and it was hard as rock. Completely bland and no satisfaction at all. My girlfriend ordered the Cajun Shrimp Penne, and it fantastic. A little too spicy though. The server was unprofessional when serving cheese. He was holding the shredder a foot high off the dish and spilled some cheese on the table as well as some on my girlfriend. Not the best service. As far as the ambiance goes, there is just way too much going on. They need to clean it up a bit.
Great ambiance right across from the Westin. The food was good and the service outstanding.
Wonderful selection of "comfort foods" with a great ambiance and excellent service.
Don't let the waiter 'prepare' their famous macaroni and cheese for you. It consists of him unceremoniously pawing at your food with a large spoon and then pouring the sauce over the mess he just made. Oh, and if you don't like tomatoes, he will scrape those off onto the table as well. I'm really not that much of a germophobe but that was pretty gross. Glad my friend ordered it and not me. Other than that... Just don't go to Icon grill.
We love the Icon Grill... and have made this a family tradition for New Years Eve.. the kids love the fried Mac&Cheese!
Great dinner and beautiful restaurant with lovely Christmas decorations and as always, all that beautiful glass hanging from the ceiling.
We were very pleased with the whole experience. The hostess and wait staff were excellent. I was a lot of fun.
My family of 5 (3 kids from teen-young adult) have enjoyed the Icon Grill on several occasions and have dined the last two years during our annual downtown Seattle Christmas outing. There is something for everyone (meat eaters and vegetarians) and good portions of delicious food. Thank you for another nice evening.
The holiday menu has now become a tradition-wreath salad, the desserts and it is family friendly.
We went for brunch with Santa - what a great experience. It sure beats standing in line at one of the department stores!
The server was friendly, helpful and quickly responded when there was an issue with one diner's food. The night we dined, there was a large party upstairs and that apppeared to affect the timing and quality of the food. If I were dining there for the first time I am not sure I would return again. However, since I have dined there many times I know that the experience I had was an exception rather than the rule.
The decor is exciting, the food pretty good. I had the fish sliders, which were delicious, and the butternut squash soup, which was pedestrian - watery. I had a great time, but the waiter was rude. I wouldn't notice that in New York. But in Seattle, you're supposed to be nice to the customer, not snide.
Haven't been to Icon Grill in quite a long time and recently met a friend for lunch. They have some great lunch specials along with the standard fare. My friend had the traditional Icon Grill Mac and Cheese. Aside from it showing up bubbling with cheese, it came with extra cheese sauce that the server then mixed in. Definitely not a disappointment.
Good food, excellent service. Definitely will return.
The food is a little pricey, but good. I think my big disappointment was that I twice asked for a candle in the desert for a birthday (once online and then later in a phone confirmation). Dessert came and no candle. It's a little thing, but it ended the night on an off note. When your paying over a hundred dollars for dinner for two I expect a candle in the freakin' birthday dessert. The foods good, so I'd recommend the Icon Grill, just not for a special occasion.
The food was good, but a little overpriced. The restaurant was a little crowded for what we were looking for, the tables are close together so you can hear everyone's conversations. My biggest issue was the price of my drink. I ordered a Jack and Coke, it was small, but cost $8, which is more than I have ever paid for the same drink anywhere else.
We were there the night of the Apple Cup, so a lot of the noise spilled over from the bar - but at least it was a happy noise. A little disappointed in our server who was quite competent and quick, but not particularly helpful or interactive (minimal explanations, no inquiry about what was obviously a special occasion dinner, etc.). Food was great with the exception of something I'd read some mild complaints about before - the multi-layered chocolate cake was a bit dry. I was a bit annoyed tables were so close together, making it hard to get around as a patron, but also meant frequent jostling by servers. Still worth recommending.
Food was excellent as was the ambiance. Perfect location for strolling or bar-hopping after dinner. Service was good, but not great - they were really busy which might explain delays in drink refills.
The food here is amazing. The prices are a little on the high end and sometimes it is very crowded. Also, sometimes you might notice a street smell coming in if you sit near the window, so I suggest trying to sit more inside the restaurant. But the food is some of the best I've ever had.
I like their ultimate mac and cheese better than their fried mac and cheese.
Great evening of food and ambiance!
Very pleased with reasonable lunch menu. Outstanding food, portions just right, good service.
extremely varied menu of beautifully prepared, delicious food, served by attentive friendly staff in an usually, but interestingly decorated restaurant.
We have been to Icon Grill many times over the years. While we love trying new and trendy restaurants in Seattle, whenever we want a warm cozy atmosphere with great comfort food that is consistently good, we go back to Icon Grill. Many menu items are the same as they had 10 years ago, but they are classics that you want over and over again.
Icon Grill is a unique American dish restaurant turning home food (meatloaf, mac&cheese, pizza) into gourmet foods, without losing the its heartiness. The ambiance is spectacular, and it is a great place to take out-of-towners.
We went for brunch. The place was very cool-looking but also nearly empty. Prices were fairly low but there was nothing very good about the food - too many vegetables in the breakfast potatoes, but also in the omelet, which only had maybe one egg holding it together. My daughter got poached eggs but we had to order - and pay extra - for toast to go alongside it. The waiter felt like a hash-slinger, interested in getting the meal to us and getting the check to us - never bothered to offer coffee, see how the meal was, etc. Maybe they do better at other mealtimes but for brunch, I say skip it.
We had a wonderful dinner at the Icon. Service was very quick, efficient and very friendly. I'd go back again. I very good first visit!
Would not return. The size of the portions were small and quite honestly what there was of it wasn't very good. Flat iron steak cut into 4-5 small pieces and not tender, stuffed chicken breast very tough, chicken fried steak way overdone and tough, - service was so-so, and not very friendly. This was a big disappointment - we chose this location because of past experiences (3-4 years ago), clearly the outside remodeling currently taking place is not the only face-lift this place needs.
Although the service is normally very good, our server was having a hard time remembering simple things like drink order and what we ordered for dinner. The food was very good and all the other staff were very attentive.
It was good. Food was good, not exceptional. Service good but not memorable. The room is beautiful. I would ask for a booth. We were close to the kitten and it was busy.