Service slow tonight, waited a long time for main course.
Food, service, and ambience were second to none! The only issue I had was the hand towels provided before the meal. The towels left a stench on my hands that I can only describe as the smell of an old, dirty kitchen sponge. My wife and I had to excuse ourselves to use the restrooms to clean our hands. We let the waiter know and he said the restaurant had the same complaint from other diners over the past two weeks and they get the towels from a commercial company. If that's the case Hy's needs to check the quality of the towels before providing them to diners. That is the only issue preventing me from giving this visit five stars.
Former Hawaii resident living in Texas, and still consider Hy's the best steakhouse anywhere.
Great service . The server who helped us was great got exactly what we ordered
Still good place to eat in Hawaii
Always enjoy our time at Hy's w/ staff and management. Food & service are always excellent.
I've been a regular customer of Hy's since the 1980's. I love the British Club feel of the place and the full dress staff who by the way are extraordinarily talented. There is something about the smell of Kiawe from the big round grill at the end of the room that I find comforting and Homey. Of note is the fact that after probably 50 or 60 meals at those tables I have never had an improperly prepared steak or chop. The appetizers, sides and deserts are classic and flawless.
We in Honolulu have a few very good Steak Houses and I've tried them all. Hy's is my and my families personal favorite and most likely always will be.
The service seemed inconsistent. The steak knives came after the plates were on the table and we had to ask for the knives. We asked for the condiments for the baked potatoes and waiter had to have it refreshed and come back again. The head waiter did not come back to ask how the food was but it was cordial at the end.
Awesome! Would highly recommend! Expensive though!
This restaurant had all the right touches for my occasion. My boyfriend and I celebrated our 1st year and it was so perfect. Everything from the service to the food . We'll Definately be back!!
Our private dining room is located in our renovated upstairs dining room, now known as The Executive Level. The Executive Suite will accommodate up to 27 guests. The room features a flat screen television monitor with WiFi capabilities, and laptop connectivity.View Private Dining Details