Our server was so wonderful. She was attentive, polite and made sure our experience at Hugo's was going to be the best possible.
My dinner partner and I always request that the meal comes to our table, steaming HOT.
Most recent dining experiences have not provided that. Our server made it clear to the kitchen and as a result our food was perfectly HOT!
We will be returning in a week or so. I'm sure we'll have another great meal.
Hopefully we will have our Armenian server again.

Absolutely love the food. My second time at Hugos West Hollywood. Love the variety of vegan options. Highly recommend. Great music playlist as well.

Went here for Mother’s Day breakfast. Food was fantastic. The French Toast was to die for. Omelette your way has good choices. Food was fresh. Service was fast. Highly recommend

Amazing restaurant! My friend and I had such a great experience here. The drinks, food and service was top notch and so affordable for the area! I had the salmon piccata which had to be some of the best tasting salmon I’ve ever had, along with perfectly cooked and seasoned pasta. I can’t wait to be back!

Excellent adjustment to pandemic circumstances. The Cisco delivery truck parked right next to our table, and didn't shut off the motor. It was a red curb area, and there was a fire plug less than ten feet away. Illegal and very annoying, and not picked up on by managers.

love Hugos. not sure about open table. second time I had a rez and they didn't have it

Fantastic experience on the patio. Delicious food!

Have always loved this place, and our experience on Sunday for brunch was terrific as well. Careful, caring service and great food!

They are very good at observing covid-19 social distancing protocols, which made me feel much more comfortable.

The food was pretty bad. I had been there before and the food was amazing. Don’t know what happens.
The service was horrible nice people but missed everything
No place setting waited 10 minutes after the food arrived. No water
Had to ask for refill three times on coffee

A neighborhood staple! Don’t sleep on Hugo’s, y’all!

We loved the amount of gluten-free options, especially the churros!! Very cool patio and great deals at happy hour

Went with out of town friends and it was awesome.
Perfect brunch

Almond Pancakes!!!!!!!!
Crisp Bacon.
And anything else you get.

Always great food and great service. thank you!

Food was good, service great, and vibe very happy. We dined in thr makeshift back outside area which was fine, but can imagine dining inside to be a better tine

Happy to be back at Hugo’s. Great food and service. Had my favorite- PaPa’s Eggs. I also enjoyed the outdoor seating. Will be back again soon.

Hugo's is a consistently tasty neighborhood spot. I've eaten here about 20x over the last decade and it's always good. Service is attentive, polite and knowledgeable. I appreciate the coding on the menu that helps you navigate for food allergies or preferences (Gluten-Free, Vegetarian, etc) . Some of my faves are the orange chicken entree and the sticky buns. Reasonable priced - and they've done a nice job of creating a nice outdoor dining space in the back. Enjoy!

Great place & drinks

Great Gluten Free choices, with helpful and friendly staff.

Get place w delicious food & drinks.
Thanks

Nice location with adequate parking, but service was slow and when I asked for a side of toast, it didn’t come until the end of my meal and I had to remind the waiter about the order! Food quality was average and I will not be coming back to this restaurant.

Very good service and food. Nice atmosphere. Friendly, inviting staff.

Food and service are very good. The outdoor dining was the tough part. The noise of the city, fire trucks and helicopters kinda spoil it. The noise is obviously not Hugo’s fault. Indoor dining will be much better!

The staff is always super friendly and attentive and all the food I try has been excellent. The drinks are great - I love the Espresso Martini!

They have a great set-up they built out back to allow outdoor dining that makes eating in a parking lot a pleasure. Really appreciate this place!

Great meal with great service - enjoyed the outdoor space. Thanks for a wonderful evening!

Great Menu for Dine LA. Delicious food and great safe setting. Glad to be out. Great service!!!

Great cocktails, main courses are generous but appealing and delicious - great presentation! Staff deserves 100 stars - and enjoyable to be there

This spot was a good value in a fun neighborhood with great vegan options. It felt safe to dine here, the tables were not crowded together and the servers wore face shields. I definitely recommend it for brunch!!

We've eaten at Hugo's West Hollywood since the early 90's and have never had an experience this bad. I confirmed the reservation by phone in the morning. We arrived 5 minutes early and checked in. We were made to stand out front for 15 minutes before being seated. After being seated we waited and waited and waited. No one came up to our table for 22 minutes. One server passed us several times without stopping, and even took the order from a table that was seated after us. Finally a different server approached our table and asked if we wanted anything to drink. We told him that we had been waiting for 20 minutes and were ready to order. One of our orders of eggs was overcooked, but the replacement came out quickly. Our other order of eggs were old by the time we got to eat them because we had to ask for S&P 3 different times. No offer to refill coffee, even though the cup was empty before the food even came out. Many other small issues that this the most frustrating experience at this restaurant we've had. We understand that they were busy, but they were not more busy than they used to be when they had a full dining room.

Really great ambience. Easy reservations on Open Table. Nice outdoor seating. Felt very safe and clean. Very professional and courteous service. Great extensive menu and lots of choices (I'm vegan). Delicious food. Fast service. Really impeccable experience.

Looking forward to coming again and again

Nice location. Very polite and helpful waitstaff. Food was fairly well done -- good burger, good sandwiches, and very good pasta. Worth a return visit.

I know Hugo’s isn’t known for their food, but it wasn’t even edible. I ordered a club sandwich which came out in about 1 min like it had already been made and was just sitting there. It had absolutely no flavor whatsoever and I maybe ate 2 bites because I was super hungry. The server asked if I wanted a box and I said no and he took it and told us that we had to leave soon because the 90 min time period was up. Our first server was sweet, but whomever took over for him was not polite.

The food was great but the drinks were terrible

Fabulous lost my scarf it was so good! 🥲🥰

Amazing lamb!

They are just understaffed right now. TOTALLY understandable!!! So if you have patience and are a decent person- go support them! But if you are impatient and can't have any understanding of what its like to be a server in a pandemic and you don't know how to tip- then stay home ;). I had the pasta papa (i think is the name- 10/10) and the green juice.

I really love this place! I will be back real soon!

The food and service were great. We had Victors pasta, Mac and Cheese and the Brussels Sprouts. Recommend all of them. Also the Strawberry Mojito was delicious. Casual and not uptight. Great overall experience.

The food was better than we expected. The drinks were amazing. And the server was quick. Since it was outdoors on a windy day, we wanted the heater next to us to turn on but there were some difficulties so we had to tolerate it. Other than that, it was beyond our expectations