Hugo's Frog Bar & Fish House - Naperville
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Food and service was extraordinary, could not have been happier. Please don’t change anything
Food was outstanding. Great atmosphere.
Service was slow and not attentive for a restaurant with this price point. No appetizers or dessert, and we were still in the restaurant for 2.5 hours.
We've been there many times and normally rate as a full 5 however this time we did not like the table we were at. It seemed to be in the middle of all kinds of traffic patterns will stuff going past our table on 3 of the 4 sides of our table. It was my wife's bday and we were hoping to have a little more quiet interaction and the noise and constant disruptions was not enjoyable. Quality of the food and service was as we expect with all our previous visits. If asked to sit there again, we will not to be reseated.
Always a pleasure to dine here. One of my very favorites since moving here.
The food was excellent, specifically my porterhouse steak cooked correctly and my wife's sea bass. I'm normally not a fan of fish but even the fish was wonderful. The go to dish you have to try is the frog legs--worth the brave first bite. It was a bit loud when we went but it contributed to a lively enviroment. Price is a bit high at about 75 per person with an entree, appetizer, and a drink but it's fun to treat yourself everyonce in a while. Would recommend for a novel downtown Naperville experience.
Our experience was phenomenal! We requested a quieter area as the bar, upon entering was quite noisy with patrons and live music, but fun! They gave us an alcove that was PERFECT! The food was awesome and the white fish portion was great!
As always, great time with great food and great atmosphere
Great as always.
Arrived early to the reservation but was told our table was not ready despite there being at least 5-6 open tables in sight. Most walk ins were being seated and we were being told ours was not available. Ultimately we were sat miraculously in one of the open tables exactly at our reservation time. The server was wonderful. She was knowledgeable. The food took a long time to come out. We had finished apps, salad, and still sat 25 more minutes. Ultimately food was great and atmosphere was nice.
Notable is the quality of the seafood and more important is the exemplary table service
This is by far and away my favorite restaurant. You just don't find this kind of quality in both food and service anywhere! So thankful that you keep your standards high for your staff because the service provided is impeccable! Tom was fantastic and attended to our every need. I had an enjoyable lunch with my mom. We will be back! Thank you!
Food and service was delicious as always but we could hardly carry on a conversation it was so loud.
Great customer service we had no problems requesting to move our table outdoor to the patio
As always, a great 👍 place to meet friends for lunch. Atmosphere and food always excellent.
Wish they’d gave gespacho more often in summer..... NOT with watermelon
Great lunch spot! Attentive staff and reasonably priced meals.
The food was great! My friends said they had the best crab cakes ever. Our waiter was weird though. He disappeared from time to time and wasn’t attentive. We were seated outside at the patio and it was enjoyable!
As always...... a nice afternoon on the patio, enjoying a delicious lunch. Good service
Always enjoy the atmosphere & food at Hugo’s. Usually the service is excellent. This time was an exception. We had a waiter who was somewhat surly, slow and forgetful. When asked what happened to the wine orders he said "Oh, you didn’t want to wait until your food arrives?”. This isn’t typical of Hugo’s..I’d never seen this guy working there previously. He gave absolutely no impression of trying to please customers. I’d recommend this restaurant based on previous visits, not this one.
Hugo's food is delicious. I especially like their New England Clam Chowder and spectacular key lime pie. I was a little concerned that the prices shown online were less than in the restaurant. For instance, online the bowl of clam chowder is $4.00. whereas it was listed at $5.50 on the restaurant menu. This is a great place for special occasion celebrations.
We were able to get a last minute reservation through Open Table and really enjoyed it. The service was good, cocktails well made, and the good was very good. We shared the calamari appetizer, and then I had the beet salad and my husband the burger. Both were delicious.
The servers & the staff were outstanding. The food was delicious.
Love the fish there but don’t overlook the beef. Gibson’s prime steaks served up the bone-in ribeye they call the “WR Chicago Cut.” Wow! Definitely the highlight of the meal. Perfect sear on the outside and perfectly pink medium inside. The loaded wedge salad was strong, but the brussel sprout side was only okay.
I enjoyed Hugo's ....the fish was tasty and hot. We had a new server who was wonderful and tried to make sure we had a great lunch Sedwich was his name.....
When I go to Hogo's .....I know the food will be good. It is expensive for the portion....I know that....it is downtown Naperville , so you pay for the ambience
As always, they never disappoint. Food, service etc it's all lovely.
we have been to Hugo's dozens of times and it never fails to delight us and our guests.
Always a pleasure to go to Hugo’s. We love all of the staff and we especially love their Old Fashions. Seafood and Steak never disappoints.
6/29 @6:30pm friendly front staff. Arrived early seated immediately. Requested outside patio seating. Beautiful ambiance, tranquil summer night. Excellent food and value. Our waitress Mallory was absolutely fantastic,most attentive. Wonderful dining experience.
Took my wife to celebrate our anniversary. Food was great and our waiter was the best.
A great night! The food and drinks were terrific and our sever Tom was the best!
Loved our entire experience at Hugo’s. We were in town for a celebration for my son and his fiancé and our visit to Hugo’s started our weekend fabulously!
Not as pleased with Hugo's the other night as we have been in the past......service was 'ok' and food 'ok'. I will say that we enjoyed the live music they had outside while we were there.
I love Hugo's, we are here a lot. Our server was great. I will say they used to have the best tuna sliders, they are NOT good anymore so don't get! I have tried a few times in past few weeks before leaving this a review and they have been bad every time...bummer because this was a reason I went!
Hugo’s never disappoints—food and service are both top notch. Great cocktails. Priced accordingly, but no complaints.
Lauren our server was spectacular! Helped us celebrate our anniversary wonderfully!
Hugo’s is a wonderful restaurant and also very busy. The food is wonderful and the staff is exceptional. I would
Recommend the restaurant to everyone.
The food was fair for the value. The server completely ruined the evening for us and our clients. He acted as if we were an inconvenience for him and he did not want to be there. He slammed drinks on the table, never refilled our wine glasses and served our food to the wrong people around the table.
Our client recommended the restaurant and unfortunately was very embarrassed that she recommended a place that provided such a poor experience.
Consistently excellent experience!
The petite filet, mashed potatoes and creamy spinach were delicious. However, the Chocolate Mousse Pie was absolutely delicious. Our server, Rich, was very attentive and courtesy. The wine, by the glass, is a little expensive. The salmon and mango dish was also delicious. The shrimp and oysters are huge and delicious. I will definitely return to Hugo's.
We had the bargain priced chowder and shrimp and grits. The sauce for the Chilean Sea Bass was exquisite!
Consistently great food! Awesome staff. Nice outdoor space.